LG Tone Ultra HBS-820 Bluetooth Wireless Stereo Headset User Manual

LG Tone Ultra HBS-820 Bluetooth Wireless Stereo Headset User Manual

Rev 1.0 US
All rights reserved.
© 2017 LG Electronics Inc.

Please read the Important Safety Information for the proper use of this product.
After reading, store this User Manual in an easily accessible place for all users.

NOTE: Please read all information carefully prior to using the HBS-820 in order to enjoy the best performance and prevent damage to the product.

WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Call 800-243-0000 for more information.
Wash hands after handling.
HBS-820 www.lg.com

The LG TONE ULTRA (HBS-820) is a lightweight wireless headset that uses Bluetooth technology.
This product can be used as an audio accessory for devices supporting either the A2DP or Hands-Free Bluetooth Profile.

Safety Cautions

CAUTION

• Do not disassemble, adjust, or repair the product arbitrarily.
• Do not place the product near excessive heat or flammable material.
• Do not arbitrarily replace the battery as it may explode.
• The product may be damaged if an incompatible charger is used.
• Make sure that an infant or child does not swallow a magnet or a small component of the product.
• Make sure that foreign objects do not enter the charger’s connectors (charging port and power plug). Failing to do so may result in fire or electric shock.
• If you have a medical device implanted, contact your doctor before use.
• For your safety, do not remove the battery incorporated in the product.
• The Lithium-ion polymer battery is a hazardous component that can cause injury.
• Battery replacement by non-qualified professional can cause damage to your device.

WARNING

• Do not drop the product from a high place.
• Make sure there is no water, alcohol, or benzene in contact with the product.
• Do not store the product in a wet or dusty place.
• Do not place any heavy objects on the product.
• This product is not waterproof. Avoid humidity and water.

Precautions When Using the Product

Refer to the following to use the product for its normal lifespan.

HD Speaker

If the communication network of the device you are connecting to supports HD Voice Calling, you can enjoy making voice calls and listening to music in high definition.

Qualcomm® aptX™ Audio

LG HBS-820 is powered by Qualcomm aptX audio. Qualcomm aptX audio is Bluetooth wireless technology that provides clearer audio for listening to music and watching movies.
Qualcomm aptX audio is automatically enabled when a mobile phone or audio device supports it.

Product Components

NOTE: Actual product design may differ from images shown in manual.

CAUTION

Make sure authentic LG Electronics components are used. Using a non-authentic component may damage the product and thus void the warranty.

NOTE

The complete manual is available for download from the LG Electronics website.
www.lg.com > Support > Manuals & Documents > Mobile Devices > LG Bluetooth Devices

Product Description

NOTE: You will hear a sound with each press of the Volume jog switch, depending on the volume level: one beep (lower/middle levels), two beeps (higher levels), or a long tone (max levels).

Battery Charging and Alerts

Open the Charging port cover and connect the charger to the Charging port.

Slide and hold the Volume jog switch in the volume down (‐) direction for 1 second to check the Indicator lamp and battery level by voice.

flashes three times

HBS-820 Pairing and Connecting

Put in your earbuds to easily pair and connect by following the voice prompts.

If you hear that the battery is insufficient, recharge the battery before proceeding with pairing.

If pairing is not completed within 3 minutes, the power automatically turns off. If this happens, slide the Power switch from the OFF to the ON position to turn the power on.

Connecting Quickly

1. Slide the Power switch toward the ON position to turn on the power.
2. The blue Indicator lamp turns on, and the HBS-820 enters Search mode.
3. From the mobile phone or device list, select LG HBS820 to connect.
4. A voice message will indicate that the connection is completed.
5. Use the same process to pair the HBS-820 with other devices.

Connecting Manually

1. Press and hold the Call button and slide the Power switch to the ON position to turn it on.
2. The blue Indicator lamp turns on, and the HBS-820 enters Search mode.
3. Select LG HBS820 from the device list to connect.

Multiple Connections

The HBS-820 can be connected to two devices, such as a mobile phone and a computer, at the same time.

1. Press and hold the Call button and slide the Power switch to the ON position to turn it on.
2. The blue Indicator lamp turns on, and the HBS-820 enters Search mode.
3. From the mobile phone or device list, select LG HBS820 to connect.
4. A voice message will indicate that the connection is completed. This device becomes the “Main Connected Device.”
5. Try to connect to HBS-820 using a previously connected device. This device becomes the “Sub Connected Device.”

NOTE: If simultaneously connected to two devices, the device that was connected most recently is the Main Connected Device. The main functions work based on the Main Connected Device.

Automatic Reconnection

If you turn on the HBS-820, it will automatically connect to the most recent (Main or Sub Connected Device) device it was connected to. (If a device cannot be found, Search mode will be activated.)

If the product does not automatically connect to the device you want, search for your product on the device you want to connect to and connect it manually.

Indicator Lamp

seconds.

Mobile Calling Functions

To turn off the vibration alert, briefly slide the Volume jog switch in the volume down (-) direction.
Making a Call| If you make a call using a mobile phone, the call is automatically connected to the HBS-820.
For some mobile phones, you should briefly press the Play/Pause/Stop button two times to switch calls.
Redial| Press and hold the Call button for more than 1 second to place a call to the last number you called.
Voice Dial| Briefly press the Call button.
If the mobile phone does not support the Voice Dial function, you can use the Redial function.
Switching Calls| Briefly press the Play/Pause/Stop button two times during a call.
(Every time you press one of these buttons, the call switches to the mobile phone or the HBS-820.)
Receiving a Call While on the Phone| You can receive another call while on the phone by pressing and holding the Call button for 1 second.
The existing call switches to a call waiting status. Press and hold the Call button again for 1 second to switch back to the previous call.
Briefly press the Call button to end the existing call; briefly press it again to end the second call.
(Performance may differ depending on the mobile phone settings.)
Rejecting a Call| Press and hold the Call button for 2 seconds
Enabling/ Disabling Mute| Simultaneously slide and hold the Volume jog switch in the volume up (+) direction, and slide the Previous/Next jog switch in the ( ) position for 1 second.

CAUTION: Do not disable/enable the Mute function while driving, as you need to use both hands.

NOTE: The Voice Dial and Redial functions work on the Main Connected Device or on the device on which you made the last call. (The Voice Dial and Redial functions may work differently depending on the mobile phone being used.)

Playing Music

Music will play from the activated player of the connected device.
Pause| Briefly press the Play/Pause/Stop button.
Stop| Press and hold the Play/Pause/Stop button for 1 second.
Play Previous/Next Song| Briefly slide the Previous/Next jog switch in the ( ) or ( ) position.
Fast Rewind/Forward| Slide and hold the Previous/Next jog switch in the ( ) or ( ) direction until you reach the desired section of the track.
Change Equalizer Mode| Briefly press the Play/Pause/Stop button twice. The equalizer mode changes with a beeping sound in the following order:
Bass Boost (default) > Normal > Treble Boost.

Switching Music Players

To switch to a different music playback device when multiple devices are connected, stop the currently playing music and then play music from the device of your choice.

Vibration Alert Settings

Slide and hold the Volume jog switch in the volume up (+) direction for 2 seconds when the HBS-820 is not in use.

If you turn off the vibration alerts, it will not vibrate even when a call is being received or you are out of communication range.

NOTE: The vibration alert is automatically set to the ON position when you turn on the power.

Out of Range

If the device connected to the product is out of effective communication range (33 feet / 10 meters), the communication signal becomes weak and the communication is lost.

If the device comes back within effective communication range, the product automatically reconnects to the device. If the device is not automatically reconnected, press the Call button on the product to connect to it manually.

If a device that is not in use goes out of communication range when multiple devices are connected, the product vibrates and a voice message indicates that the connection is lost. In this case, the automatic reconnection function is not supported.

LG Tone & Talk™

Tone & Talk supports various functions, including text and voice directions and calling. To install Tone & Talk, scan the QR code to the right or go to the Google Play™ store and search for “LG Tone & Talk”.

NOTE: Tone & Talk can be used on Android™ smartphones.

2. Slide and hold the Previous/Next jog switch in the (      ) position for 1 second.
Voice Memo| 1. Go to Tone & Talk and select Voice memo.
2. Slide and hold the Previous/Next jog switch in the (      ) position for 1 second. (This feature may not be supported on some devices.)
Reading Recent Messages| Slide and hold the Previous/Next jog switch in the ( ) position for 1 second.
Find Me (Find My Phone)| Simultaneously slide and hold the Volume jog switch and Previous/Next jog switch in the same direction for 1 second.
Using Speed Dial to Make a Call| 1. Go to Tone & Talk and select a speed dial contact.
2. Briefly press the Call button two times.
(The number should be specified in the Tone & Talk app.)
Using Favorites to Make a Call| 1. Go to Tone & Talk and select a favorite contact.
2. Briefly press the Call button two times.
3. Slide and hold the Previous/Next jog switch in the (      ) or (      )
position for 1 second to select a number.
4. Briefly press the Call button two times.
Making a Call from Call History| 1. Go to Tone & Talk and select Call History.
2. Briefly press the Call button two times.
3. Slide and hold the Previous/Next jog switch in the (      ) or (      )
position for 1 second to select a Call History number.
4. Briefly slide the Call button two times.
Changing the Voice Prompt Language| 1. Select Advanced > View more in Tone & Talk.
2. Select Voice prompt language to change the language.

NOTE: The Current Time Alert and the Voice Memo functions cannot be used at the same time.
You can only use one function at a time when you make selections in the Tone & Talk app.
The Voice Memo and Find Me functions may not be supported on some devices.

Summary of HBS-820 Functions

Function| HBS-820
Status| Action
---|---|---
Power On| Power off| Slide the Power switch to the ON position.
Power Off| Power on| Slide the Power switch to the OFF position.
Volume Up| Talking/ Music on| Slide the Volume jog switch to the volume up (+) position.
Volume Down| Talking/ Music on| Slide the Volume jog switch to the volume down (-) position.
Transferring a Call| Talking| Press the Play/Pause/Stop button twice.
Answering a Call| Ringing| Briefly press the Call button.
Stop Incoming Call Vibration Alerting| Ringing| Briefly slide the Volume jog switch to the volume down (-) position.
Vibration On/Off| Idle| Slide and hold the Volume jog switch in the volume up (+) position for 2 seconds.
Find Me (Find My Phone)| Power on| Simultaneously slide and hold the Volume jog switch and Previous/Next jog switch in the same direction for 1 second.
Ending a Call| Talking| Briefly press the Call button.
Call Waiting| Talking| Press and hold the Call button for 1 second.
Last Number Redial| Idle| Press and hold the Call button for 1 second.
Voice Dialing
(Handset Must Support)| Idle| Briefly press the Call button.
Call Reject| Ringing| Press and hold the Call button for 2 seconds.
Mic Mute On/Off| Talking| Simultaneously slide and hold the Volume jog switch in the volume up (+) position and the Previous/Next jog switch in the (      ) position for 1 second.
Pairing Mode (Manual)| Power off| Simultaneously press and hold the Call button and slide and hold the Power switch in the ON position for 2 seconds.
Battery Status Check| Idle| Slide and hold the Volume jog switch in the volume down (-) position for 1 second.
Play| Power on| Briefly press the Play/Pause/Stop button.
Pause| Music on| Briefly press the Play/Pause/Stop button.
Stop| Music on| Press and hold the Play/Pause/Stop button for 1 second.
Next Song| Music on| Briefly slide the Previous/Next jog switch to the
(      ) position.
Previous Song| Music on| Briefly slide the Previous/Next jog switch to the
(      ) position.
Fast Forward| Music on| Slide and hold the Previous/Next jog switch in the
(      ) position.
Function| HBS-820
Status| Action
Rewind| Music on| Slide and hold the Previous/Next jog switch in the
(      ) position.
Equalizer Settings| Music on| Briefly press the Play/Pause/Stop button twice.

Troubleshooting

headset and hands-free functions, you cannot use the calling features.
Check the battery level and charge it.
Cannot connect the HBS-820 to mobile phone| Check whether the HBS-820 is turned on. Check whether the HBS-820 is in Search mode.
– Simultaneously press and hold the Call button and slide the
Power switch to the ON position to put the HBS-820 in Search mode.
The sound is low| Control the sound level of the device connected to the HBS-820.

Specifications and Features

*Certain features may use more power and cause actual time to vary.

Declaration of Confirmation

FCC NOTICE TO USERS:

This device complies with part 15 of the FCC rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the manufacturer (or party responsible) for compliance could void the user’s authority to operate the equipment.

FCC Part 15.105 statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

IMPORTANT NOTE:

To comply with the FCC RF exposure compliance requirements, no change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void the user’s authority to operate the device.

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. Qualcomm® aptXTM audio is a product of Qualcomm Technologies International, Ltd.

FCC ID: ZNFHBS820

Additional Information

1. Radio frequency exposure

This Bluetooth Wireless Stereo Headset HBS-820 is a radio transmitter and receiver. When in operation it communicates with a Bluetooth equipped mobile device by receiving and transmitting radio frequency (RF) electromagnetic fields (microwaves) in the frequency range 2.4 to 2.4835 GHz. Your Bluetooth headset is designed to operate in compliance with the RF exposure guidelines and limits set by national authorities and international health agencies when used with any compatible LG Electronics mobile phone.

2. Bluetooth connection precautions

The following environments affect the range and reception of Bluetooth signals:
– When walls, metal, human bodies, or other obstacles exist between the Bluetooth device and the connected device.
– When equipment that uses 2.4 GHz frequency signals (Wireless LANs, wireless phones, microwave ovens, etc.) is placed near the devices being used.

3. Potentially explosive atmosphere

Turn off your electronic device when in any area with a potentially explosive atmosphere. Although this is uncommon, your electronic device could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

4. Emergency calls

IMPORTANT!
This Bluetooth headset and the electronic device connected to the headset operate using radio signals, mobile and landline networks as well as user- programmed functions, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any electronic device for essential communications (e.g. medical emergencies). Remember, in order to make or receive calls, the headset and the electronic device connected to the headset must be switched on and in a service area with adequate mobile signal strength. Emergency calls may not be possible on all mobile phone networks or when certain network services and/or phone features are in use. Check with your local service provider.

5. Battery information

A rechargeable battery has a long service life if treated properly. A new battery or one that has not been used for a long period of time could have reduced capacity the first few times it is used.
Do not expose the battery to extreme temperatures, never above +50°C (+122°F) or below
– 10°C (+14°F). For maximum battery capacity, use the battery at room temperature. If the battery is used in low temperatures, the battery capacity will be reduced. The battery can only be charged in temperatures between +10°C (+50°F) and +45°C (+113°F).

6. Recycling the battery in your Bluetooth headset

The battery in your Bluetooth headset must be disposed of properly and should never be placed in municipal waste. The LG Electronics service partner who removes the battery will dispose of it according to local regulations.

7. Conditions

– The warranty is valid only if the original receipt issued to the original purchaser by the dealer, specifying the date of purchase and serial number, is presented with the product to be repaired or replaced. LG Electronics reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the product from the dealer.
– If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of LG Electronics.
– This warranty does not cover any failure of the product due to normal wear and tear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with instructions for use and maintenance of the product. Nor does this warranty cover any failure of the product due to accident, modification or adjustment, acts of God or damage resulting from liquid.

– This warranty does not cover product failures due to improper repair installations, modifications or service performed by a non-LG Electronics authorized person. Tampering with any of the seals on the product will void the warranty.
– THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS PRINTED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL LG ELECTRONICS OR ITS VENDORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW.
– Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. The warranty provided does not affect the consumer’s statutory rights under applicable national legislation in force, nor the consumer’s rights against the dealer arising from their sales/purchase contract.

Limited Warranty

Subject to the conditions of this Limited Warranty, LG Electronics warrants this product to be free from defects in design, material and workmanship at the time of its original purchase by a consumer, and for a subsequent period of one (1) year. Should your product need warranty service, please return it to the dealer from whom it was purchased or contact your local LG Electronics contact center to get further information.

Important Safety Information

Avoiding hearing damage

Permanent hearing loss may occur if you use your headset at a high volume.
Set the volume to a safe level. Over time you can become accustomed to a higher volume that may sound normal but can be damaging to your hearing.

If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the less time is required before your hearing could be affected.

Hearing experts suggest that to protect your hearing:

• Limit the amount of time you use the headset at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.

Using headsets safely

Use of headsets to listen to music while operating a vehicle is not recommended and is illegal in some areas. Be careful and attentive while driving. Stop using this device if you find it disruptive or distracting while operating any type of vehicle or performing any other activity that requires your full attention.

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