GERMAN SGV-5220 Multi-Functional Steam and Grill Oven User Manual

GERMAN SGV-5220 Multi-Functional Steam and Grill Oven

Warnings & Safety Precautions

WARNING!

Read all instructions carefully before using this product.

• This product is for domestic indoor use only. If this product is used for any commercial, industrial, rental or other purposes, product warranty will be VOIDED.
• This product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of this product by an adult responsible for their safety.
• Mind your children and DO NOT let children play with this product.
• Cleaning and user maintenance shall not be made by children without supervision.
• Check the voltage indicated on the rating label before using this product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazards.
• Unplug this product from the power source before cleaning and maintenance.
• Contact German Pool authorized service technician for repair or maintenance of this product.
• Please strictly follow the instructions of this manual to avoid injuries or losses due to misuse.
• For safety reasons, this product must be installed and repaired by personnel designated or sent by German Pool (HK) Ltd. If installation or repair is not performed by such personnel, it may lead to injuries or property losses.
• If any of the instructions in this manual contradicts with mandatory laws of the region you are in, the local legislations should prevail.

Basic Precautions

DANGER

1. This product will generate heat when in use, DO NOT touch the heating elements inside the oven cavity. When retrieving food container from the oven, user should wear heat-resistant gloves or oven mittens to avoid getting burnt.
2. Keep children away from the product when it is in use, as accessible parts may become hot to the touch.
3. Disconnect the product from the power source before cleaning, maintenance and reinstallation to avoid electric shock.
4. To avoid fire hazard, DO NOT use this product for storing items.
5. DO NOT place this product near gas pipes. Gas pipes installed in the surrounding vicinity of this product must have sufficient safety insulation, to ensure the gas pipes will not be affected by the high temperature emitted by this product.

WARNING

1. DO NOT place objects near the heat vent of this product in order to avoid accidents.
2. DO NOT let children or persons with reduced physical capabilities use this product without supervision. This product must be installed in a spot where young children cannot reach, in order to avoid burns, electric shocks or other accidents.
3. DO NOT heat food in tightly-sealed containers to avoid accidents
4. When product is in use or right after use, DO NOT splash water on the oven door to prevent the glass door from cracking or breaking.
5. Use a separate power socket (with switch) for this product. Plugging this product into a power strip may lead to overheating and fire hazard.
6. If product malfunctions during use, stop using it immediately and proceed to “Troubleshooting” section.
7. DO NOT stand near heat vent when using modes with steam, and when opening the oven door, be cautious of hot steam to avoid burns and scalding
8. Before connecting product to power switch, make sure the power connection to this product is equipped with an air switch or leakage protection switch that meets the electrical parameters marked on the product’s rating label.
9. DO NOT put heavy objects on the power cord to avoid hazard.
10. Keep the product and power cord away from heat-generating products, flammable and explosive materials, to avoid product damage or fire or explosion hazards.
11. If the power cord is damaged, in order to avoid danger, it must be replaced by German Pool Customer Service and Repair Centre’s qualified technicians.
12. Use only suitable steaming trays and containers to avoid oil spillage causing fire hazards.
13. Cooking container must be placed properly on the shelf. DO NOT place container directly on the bottom of the oven cavity to avoid hazard.
14. When the product is in use or directly after use, the oven door surface behind the door handle will get hot, be careful to avoid getting burns and scalds.
15. After cooking, the temperature in the oven cavity is still high, user must allow the oven cavity to cool down completely before cleaning to avoid getting burns and scalds.

CAUTION

1. DO NOT use the product door to hang heavy objects, or lean against or sit on the product door to  avoid damaging the product.
2. DO NOT touch the product or plug/unplug the power plug with wet hands / wet feet / barefooted to avoid electric shock.
3. DO NOT use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass, as it may scratch the surface and result in shattering of the glass.
4. This product must be placed on a sturdy and level surface. DO NOT install the product under plastic lighting equipment or plastic rack to avoid deformation or explosion hazard.
5. Handle the product with care, and lift from the bottom of the product when transporting and placing it; DO NOT use the oven door handle as supporting point for transport to avoid damage due to excessive force.
6. DO NOT use steam cleaner to clean this product.
7. To prevent possible hazards, control panel of the product can only be connected to the specified heating element.
8. Use only temperature sensors or detectors that are recommended for this product.

Product Structure

Installation Requirements

Safety Precautions

1. To ensure the product can be used safely for a long time, it must be installed on a perfectly sturdy surface, and the electronic components must be isolated to prevent the possibility of contact with metal accessories.

2. The kitchen cabinet where the product is installed and all adhesives used must be able to withstand a temperature of not less than 90°C to avoid deformation and paint cracking.

3. Before connecting to the power source, make sure:
   • According to regulations, there should be an earthing system. The socket and circuit connected to the power supply must be reliably grounded.
   • After installation, the power switch must be easily accessible and operable.
   • After the product is connected to the power source, please check whether the power cord is in contact with heat-prone accessories. If there is contact, move the cord away to a safe distance.
   • It is strictly forbidden to use reducers, shunts and adapters that can cause overheating or self-ignition. The manufacturer is not responsible for any direct or indirect losses caused by incorrect installation or improper connection of any electronic components. Therefore, all installation and connection operations must be performed by qualified technicians following local regulations.
   • DO NOT connect the ground wire to gas pipes, water pipes, lightning rods and telephone lines to avoid accidents caused by electric shock due to poor grounding. The socket should not be installed in a place exposed to moisture, water or near a heat source.

4. When installing electrical appliances, be sure to wait until the installation is complete before turning on the power source.

Note:
This product is equipped with a power cord approximately 1.5 meters long. Users are required to use a 13A socket, and the socket must be connected to a leakage protection switch.

Installation Instructions

1. Open the oven door and use the self-tapping screws to fix the product onto the kitchen cabinet (there are self-tapping screw holes on both sides of the front panel of the product). Make sure that the product is firmly fixed, so that the product will not slant forward and damage the contents in the oven during use.
2. Please refer to the diagram on p.8 when installing the product. To ensure that the product has enough installation space and adequate ventilation, user is recommended to remove the kitchen cabinet back panel.

Note:
Leave ≥1mm space between the product and its surrounding cabinet walls.

Installation Cut-out Dimensions

Operation Instructions

Control Panel

LED Display

Control Keys

• Press key to turn on product.
• Long-press key 3 seconds to turn off product.

| Start/Pause|

• Press key to start or pause cooking.
• During cooking, long-press key 3 seconds to cancel cooking.

| Increase|

• When adjusting temperature or time, press key to increase temperature or time.
• When using Smart Mode and Smart Recipes, press key to select code.

|

Decrease

|

• When adjusting temperature or time, press key to decrease temperature or time.
• When using Smart Mode and Smart Recipes, press key to select code.

| Temperature/ Time|

• Press key to enter Temperature/Time Setting.
• Long-press key 3 seconds to enter Timer Function.

| Child Lock|

• Press key to activate Child Lock (during cooking, if product does not receive any further instructions in 1 minute, Child Lock will automatically engage; except for Oven Lamp, all keys will become inoperable) .
• Long-press 3 seconds to deactivate Child Lock.

  | Smart Recipes|

• Press key to select Smart Mode or Smart Recipes.

| Steam Grill Mode|

• Press key to select Steam Grill Mode.

| Grill /Bake Mode|

• Press key to select Grill /Bake Mode.
• Press key repeatedly to cycle among 6 Grill and Bake functions.

| Steam Mode|

• Press key to select Steam Mode.

| Oven Lamp|

• Except for when the product is turned off, press key to turn oven lamp on or off (During cooking, oven lamp will automatically turn off after 2 minutes).

Before Initial Use

1. Remove the special film covering the door glass.
2. Use moist cloth to thoroughly clean the product’s interior and exterior.
3. Fill the water tank with water, and run the product in Steam Mode at 100°C for 45 minutes (or more) to remove the new product smell. After the product cools down thoroughly, it is ready for use.

Note:

• Before using Steam Mode or Steam Grill Mode, please fill water tank to the maximum water mark before turning on the product.
• Please use purified water to avoid scale accumulating in the water tank.
• Please pour off any residual water in the water tank every time after use.

Enter Into Standby Status

When the product is turned on, LED Display Panel and Control Panel will light up for 1 second then turn dark, buzzer beeps once and product enters Standby Status. Press Power key , Display Panel shows “000 00:00”, and user can now select cooking mode.

Note:
If product does not receive any commands after 5 minutes, it will automatically return to Standby Status.

Selecting Cooking Mode

For Steam Mode, press , for Grill Bake Mode, press , for Steam Grill Mode press . Buzzer will beep once, and product enters selected mode.

Note:

• When using Grill Bake Mode, press repeatedly to cycle among 6 Grill and Bake Functions.
• When using Steam Mode, place your cooking container on the multi-hole steam tray, and the container should not be too deep, and ideally the food ingredients should be 3-5cm in thick, ensuring the steam can reach the food all over.

Cooking Mode| Function| Default Time| Default Temperature| Adjustable Time Range| Adjustable Temperature Range
---|---|---|---|---|---
Steam| Steam| 20 min| 100℃| 00:05 -03:00| 60℃-110℃
Steam Grill| Steam + Grill Bake| 20 min| 180℃| 00:05 -03:00| 100℃-230℃
Grill / Bake| Upper Heating Element| 20 min| 150℃| 00:05 -03:00| 100℃-200℃
Upper Heating Element + Convection| 20 min| 150℃| 00:05 -03:00| 100℃-200℃
Upper Heating Element + Convection + Back Heating Element| 20 min| 150℃| 00:05 -03:00| 100℃-230℃
Back Heating Element + Convection|

20 min

| 180℃| 00:05 -03:00| 100℃-230℃
Upper Heating Element + Lower Heating Element + Back Heating Element + Convection| 20 min| 150℃| 00:05 -03:00| 100℃-230℃
Upper Heating Element + Lower Heating Element + Convection| 20 min| 150℃| 00:05 -03:00| 100℃-230℃

Setting Temperature & Timer

After selecting cooking mode, press to enter into Temperature Setting, and press  or to adjust desired temperature (short-press increase/decrease by 1°C, long-press increase/decrease by 5°C); after setting the temperature, press again  to enter into Timer Setting, and press  or to adjust desired timer duration (short-press increase/decrease by 1 minute, long-press increase/decrease by 5 minute).

Start Cooking

After setting is confirmed, press  and product will start to preheat. After preheating is completed, buzzer will beep for 1 minute and  will flash. Now press  to start cooking; or if product does not receive any further command in 1 minute, it will automatically start cooking.

Note:

• Child Lock will automatically engage one minute after cooking starts.
• During cooking, if user wishes to adjust temperature and time, press  to disengage Child Lock and press  to pause cooking, then follow the steps in “Temperature and Timer Setting” section to adjust temperature and time. After readjustment is completed, press  to resume cooking.
• During cooking, if user needs to open the oven door, press to pause cooking, and remember to take a step back when opening the door, in order to avoid being scalded by the hot steam.
• If user wishes to cancel cooking, first press to disengage Child Lock, then long-press  3 seconds to return to mode-selection status.

WARNING!

• During cooking, the product surfaces will be hot, DO NOT let children touch the product to avoid getting burnt or scalded.
• During cooking, DO NOT stand in front of the heat vent; when placing or retrieving steam tray or other cooking utensils, please wear oven mittens to avoid scalding.

When Cooking Is Finished

When cooking is completed, buzzer will beep 10 times, LED Display Panel will show “End”. Press to return to Standby Status; or if product does not receive any further command in approx. 5 minutes, it will automatically return to Standby Status.

Note:
When cooking is paused or after cooking is completed, the fan will continue to run for an additional 5 minutes to dissipate heat, this is to ensure user safety and prolong the product’s life.

Low Water Tank Reminder

When operating in Steam Mode, if the water tank is not inserted properly, or if the water level becomes low, will flash, buzzer will beep to remind user to refill water tank. Please take out water tank, add water to the maximum mark and reinsert the water tank properly.

Note:
When refilling, DO NOT exceed the maximum water mark to avoid spillage.

Advanced Operation

On-Timer

1. Press to turn on the product. Long-press 3 seconds to enter On-Timer Setting, and press or to set the timer.
2. After setting the timer, press to select cooking mode.
3. After selecting cooking mode, press to start the On-Timer. Buzzer will beep once and indicator light will light up constant, and product will automatically start to cook at the set time.
4. After cooking is completed, buzzer will beep 10 times, LED Display will show “End”. Press to return product to Standby Status.

Smart Mode & Smart Recipes 

1. Connect to the power source and press to turn on the product. Press and Display Panel will show “L01” (Supportive Category). Press repeatedly to cycle among “H01” (Smart Recipes – Steam), “C01”(Smart Recipes – Steam Grill) and “P01” (Smart Recipes – Grill Bake).
2. Press or to select desired menu code. For details, please refer to “Smart Mode” and “Smart Recipes” tables.
3. After selection is completed. Press and product will start to preheat. After preheating is completed, buzzer will beep for 1 minute, will flash. Now press to begin cooking.
4. After cooking is completed, buzzer will beep 10 times, LED Display will show “End”. Press to return product to Standby Status.

Smart Mode

Category| Code| Function| Default Time| Default Temperature| Adjustable Time Range| Adjustable Temperature Range
---|---|---|---|---|---|---
Supportive| L01| Defrost| 30 min| 58℃| 00:05 -03:00| 45℃-60℃
L02| Keep Warm| 50 min| 45℃| 00:05 -24:00| 40℃-60℃
L03| Steam

Sterilization

| 30 min| 100℃| 00:05 -03:00| Not Adjustable
L04| Heat Dry| 30 min| 80℃| 00:05 -03:00| 60℃-90℃
L05| Steam Clean| 30 min| 100℃| 00:05 -03:00| 90℃-110℃
L06| Proofing| 50 min| 38℃| 00:05 -24:00| Not Adjustable

Smart Recipes

Category| Code| Dish| Suggested Portion| Suggested Shelf| Suggested Accessory
---|---|---|---|---|---
Steam| H01| Crab| 500 gm| Middle| Steam Tray
H02| Chili Fish Head| 500 gm| Middle| Steam Tray
H03| Sea Bass| 500 gm| Middle| Steam Tray
H04| Scallop in Shell| 500 gm| Middle| Steam Tray
H05| Garlic Shrimp| 500 gm| Middle| Steam Tray
H06| Rice| 500 gm| Bottom| Steam Tray
H07| Frozen Pastry| 6-8 pcs| Middle| Steam Tray
H08| Dumpling| 500 gm| Middle| Steam Tray
H09| Stuffed Tofu| 500 gm| Middle| Steam Tray
H10| Mushroom Chicken| 500 gm| Middle| Steam Tray
H11| Chicken Wing| 500 gm| Middle| Steam Tray
H12| Spare Rib| 500 gm| Middle| Steam Tray
H13| Pork Patty| 500 gm| Middle| Steam Tray
H14| Short Rib| 500 gm| Middle| Steam Tray
H15| Garlic Cabbage| 500 gm| Middle| Steam Tray
H16| Steamed Cake| 500 gm| Bottom| Steam Tray
H17| Stewed Pear| 500 gm| Bottom| Steam Tray
H18| Corn| 500 gm| Middle| Steam Tray
H19| Beef Brisket| 500 gm| Middle| Steam Tray
H20| Pork Knuckle| 500 gm| Middle| Steam Tray
H21| Pork Belly| 500 gm| Middle| Steam Tray
H22| Chinese Cured Meat| 500 gm| Middle| Steam Tray
H23| Eggplant| 500 gm| Middle| Steam Tray
H24| Chinese Roll| 500 gm| Middle| Steam Tray
Steam Grill| C01| BBQ Pork| 500 gm| Middle| Grill Rack
C02| Grilled Chicken| 500 gm| Middle| Baking Tray
C03| Baby Back Rib| 500 gm| Middle| Grill Rack
C04| Pork Knuckle| 500 gm| Middle| Baking Tray
C05| Cajun Wing| 1000-1500 gm| Middle| Grill Rack
C06| Honey Drumstick| 1000-1500 gm| Middle| Grill Rack
C07| Enoki Beef Roll| 600 gm| Middle| Grill Rack
C08| Artisan Bread| 500 gm| Bottom| Grill Rack
C09| Pepper Steak| 500 gm| Middle| Grill Rack
C10| Duck Leg| 500 gm| Middle| Grill Rack
C11| Cod Steak| 500 gm| Middle| Baking Tray/ Grill Rack
C12| Grilled Tofu| 500 gm| Middle| Baking Tray/ Grill Rack
Category| Code| Dish| Suggested Portion| Suggested Shelf| Suggested Accessory
---|---|---|---|---|---
Grill / Bake| P01| Pepper Bacon| 500 gm| Middle| Grill Rack
P02| Stuffed Pepper| 500 gm| Middle| Grill Rack
P03| Baked Oyster| 1500 gm| Middle| Grill Rack
P04| Basil Fish| 500 gm| Middle| Grill Rack
P05| Grilled Prawn| 500 gm| Middle| Grill Rack
P06| Spicy Squid| 500 gm| Middle| Grill Rack
P07| Baked Potato| 500 gm| Middle| Grill Rack
P08| Vegetable Skewer| 300 gm| Middle| Grill Rack
P09| Garlic Eggplant| 500 gm| Middle| Grill Rack
P10| Chiffon Cake| 8 inch| Middle| Grill Rack
P11| Portuguese Egg Tart| 12 pcs| Middle| Baking Tray
P12| Butter Cookie| 600 gm| Middle| Baking Tray
P13| Milk Toast| 300 gm| Middle| Baking Tray
P14| Crème Brulee| 500 gm| Middle| Baking Tray
P15| Sesame Crisp| 400 gm| Middle| Baking Tray
P16| Cheese Pizza| 8 inch| Middle| Baking Tray

Note:
Smart Recipes are for reference only. Cooking time and temperature may vary with actual ingredients and personal preference.

Cleaning and Maintenance

Warning!
Before cleaning and maintenance, turn off the product, unplug the power source, and wait till the product has completely cooled down.

Note:

• DO NOT use abrasive cleaners or cleaning agents with soda, acid or chlorine.
• DO NOT use spray cleaners, dishwasher detergent or corrosive cleaning agents.
• DO NOT use hard brush, scour pad, steel scrubber or other hard and abrasive cleaners that may scratch the stainless steel surface.

Daily Cleaning

1. After each cooking session, wipe dry any residual water in the oven cavity to avoid excess water dripping onto your kitchen cabinet.
2. After each cleaning session, empty the water tank to avoid residual water causing coagulation or breeding germs.

Cleaning The Oven Door & Display Panel

Use only neutral cleansers to clean stain on the oven door and Display Panel, DO NOT use steel scrubber which may scratch the coating on the glass. Wipe dry with soft cloth after cleaning.

Cleaning The Oven Door Seal

1. After each cooking session, use moist sponge to wipe clean the door seal strip, and dry with soft cloth afterwards.
2. DO NOT use cleaning agent to clean the door seal strip, as it may cause corrosion to the rubber.
3. Over time, holes or cracks may form on the oven door seal strip; when this  happens, the sealing strip will have to be replaced.

Cleaning The Stainless Steel Oven Cavity

1. After every cooking session that requires steam, please clean the oven cavity thoroughly; use sponge or cloth to clean off any stain on the cavity walls, and open the oven door to let the cavity air dry completely.
2. After every grill-bake session, allow the product to cool down completely then clean the oven cavity. Use neutral cleansers to clean off any grease, then wipe with moist soft cloth afterwards.

Note:
If product will not be used for a prolonged period of time, please clean the oven cavity thoroughly, then use Smart Function L04 (Heat Dry) to dry off any residual moisture to avoid breeding germs and causing odors.

Troubleshooting

container; cut food into smaller pieces ; increase cooking time
Display Panel shows E1| Temperature sensor open circuit or short circuit| Cut off power supply, and contact Customer Service & Repair Centre
Display Panel shows E2| Steam pipe malfunction
Display Panel shows E4| Heating element malfunction
Display Panel shows E5| Power circuit connection malfunction
Product does not respond after turning on the power| Power circuit connection malfunction
Socket has no power| Switch on the socket
Display shows empty water tank even after refilling| Water level too low| Refill water tank to the maximum water mark
Water level detection switch malfunction| Cut off power supply, and contact Customer Service & Repair Centre
Oven lamp will not light| Lamp connection wiring malfunction
Lamp bulb is damaged
Product emits steam but food will not cook| Oven cavity temperature sensor malfunction
Steam pipe is damaged
Control Panel Malfunction| Control Panel circuitry malfunction
Product emits strange sounds| Cooling fan malfunction and causing noise
Convection fan malfunction

Technical Specification

• Specification is subject to change without prior notice.
• If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.
• Refer to www.germanpool.com for the most updated version of the user manual.

Warranty Terms & Conditions

Under normal operations, the product will guarantee a 1-year full warranty provided by German Pool (effective from the date of  purchase).

This warranty is not valid until customer registration information is received by our Service Centre within 10 days of purchase via one of the following means:

1. Visit our website and register online: www.germanpool.com/warranty

2. Complete all the fields on the attached Warranty Card and mail it back to our Customer Service Centre.
   

3. Customer who fails to present original purchase invoice will not be eligible for free warranty service.

4. Customer should always follow the operating instructions. This warranty does not apply to:
   – labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs;
   – damages caused by accidents of any kind (including material transfer and others);
   – operating failures resulting from applying incorrect voltage, improper usage, and unauthorized installations or repairs.

5. This warranty is invalid if:
   – the purchase invoice is modified by an unauthorized party;
   – the product is used for any commercial or industrial purposes;
   – the product is repaired or modified by unauthorized personnel, or unauthorized parts are installed;
   – the serial number is modified, damaged or removed from the product.

6. German Pool will, at its discretion, repair or replace any defective part.

7. This warranty will be void if there is any transfer of ownership from the original purchaser.

Customer Service & Repair Centre

Hong Kong
Unit B, G/F, Sunshine Kowloon Bay
Cargo Centre, 59 Tai Yip Street, Kowloon
Kowloon, Hong Kong

Tel : +852 2333 6249
Fax : +852 2356 9798
Email : repairs@germanpool.com

Macau
3/F, Edificio Industrial Pou Fung,
145 Rua de Francisco Xavier Pereira,
Macau
Tel : +853 2875 2699
Fax : +853 2875 2661

This warranty is valid only in Hong Kong and Macau

German Pool (Hong Kong) Limited

Hong Kong
Room 113. Newport Centre Phase II. 116 Ma Tau
Kok Road. Tokwawan. Kowloon. Hong Kong.
Tel: +852 2773 2888
Fax:+852 2765 8215

References

• 德國寶German Pool | 家庭電器、廚櫃、傢俬 | 香港十大名牌

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