SURE PETCARE SUR001 SureFlap Microchip Cat Flap User Guide

SURE PETCARE SUR001 SureFlap Microchip Cat Flap

What’s in the box?

Please make sure you have all these parts:

• A Cat Flap
• B External Frame
• C 2 x Screw Caps
• D 3 pairs of screws (select the best length for your installation)

Installing the batteries

• A Remove the battery cover from the front of the cat flap.
• B Insert the batteries making sure the – and + symbols are the correct way round.

How the cat flap works

• A In standard operating mode the cat flap is locked from the outside.
• B The cat flap unlocks when it detects your authorised cat’s microchip or collar tag as its head enters the tunnel.
• C Once your cat has fully entered the house, the cat flap will lock again.

Manual locking modes

Manual locking modes

• A Position 1 Enter and exit
• B Position 2 Exit only
• C Position 3 Enter only
• D Position 4 Fully locked

Programming your cat flap

• A Press and hold the ‘Add a Pet’ button for 1 second. The light will flash red and the catch will drop. The cat flap is now ready to learn your cat’s microchip.
• B Encourage your pet to put its head into the tunnel of the cat flap. The catch will raise (this can be heard) once the pet’s microchip is recognised. Repeat this procedure separately for all pets using the cat flap, do not try to add multiple pets at once.

Important information

IT IS YOUR RESPONSIBILITY TO EXERCISE DISCRETION AND OBSERVE ALL SAFETY MEASURES REQUIRED BY LAW AND COMMON SENSE. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY AND RETAIN THIS MANUAL FOR FUTURE REFERENCE.

WARNING:

• This product is intended for use by domestic pets only.
• Do not use this product if parts are missing, damaged or worn.
  • Your Microchip Cat Flap (SUR001) is not a toy. Do not allow children to play with the product.
  • Your SUR001 includes some small components. To avoid the risk of choking, take care to keep any loose parts away from young children or pets and dispose of all packaging appropriately.

CHILD PROOFING:
In households with young children, you must include the SUR001 in childproofing considerations. Misuse of this product by a child may result in persons coming into contact with potential dangers. Young children should be monitored at all times when in the vicinity of the SUR001.

BATTERIES:

• The SUR001 requires 4 good quality 1.5 V LR6 alkaline “AA” cells to operate.
• The product is not designed for use with rechargeable batteries.
  • Always change all 4 batteries at the same time and avoid mixing battery types or manufacturers.
  • To insert or change the batteries, remove the battery compartment cover on the front of the product to access the battery compartment.
  • Make sure the +/- symbols on the batteries match the symbols on the SUR001.
  • Non-rechargeable batteries are not to be recharged.
  • To avoid the risk of fire, always take care to make sure the batteries are installed the correct way round as marked on the SUR001 and never short circuit the battery terminals.
  • If the batteries are exhausted, or there is a problem with how they have been inserted, the light adjacent to the battery compartment will flash red every 5 seconds as a low battery indication.
  • There is a risk of explosion if a battery is replaced with an incorrect type. Always use good quality batteries from a reputable manufacturer to be sure of the best performance.
• Exhausted or out-of-date batteries must be removed and disposed of properly in accordance with local legislation.
• If the appliance is to be stored unused for a long period, the batteries must be removed.
• In case of battery leaks, wear appropriate Personal Protective Equipment (PPE) to protect yourself from any exposure to harmful chemicals before disposing of the batteries and cleaning any spillage.
• When cleaning up a spillage, avoid contact with skin, eyes or any risk of ingestion. Contact a medical professional immediately if this should occur.
• Use only approved Sure Petcare accessories and spare parts with your SUR001.
  • Clean the unit with pet-friendly cleaning products and a damp cloth only. Do not immerse the unit in water.

PETS: Sure Petcare recommends the SUR001 is used with your pet’s implanted microchip, however it may also be operated using the Sure Petcare RFID Collar Tag. If using a collar tag, it must be with a safety collar which incorporates a breakaway buckle. Sure Petcare cannot accept liability for any injury or death caused by a pet’s collar.
Custom software settings are available from customer support to alleviate most unwanted pet behaviour. Please visit surepetcare.com/support for more information.

Fitting your cat flap in a wooden or plastic door

INSTALLATION:

• Installing into a metal door or brick wall?
• The steps in this printed manual are not suitable for installations into metal doors or walls. Do not install the cat flap in a fire door as it will render it unfit for purpose.
  For more information about installing in glass, metal doors, or brick walls, please download a full manual at surepetcare.com/pdf

Do not under any circumstances drill or cut the tunnel of the cat flap.

• Ruler
• Sharp pencil
• Electric drill with a 6mm (1/4″) drill bit
• Spirit level
• Electric jigsaw
• Cross head screwdriver
• Blu Tack
• Protective eye-wear
• The screws and caps provided

1. To be sure your cat has unhindered access through the cat flap, measure the height from their tummy to the floor. Mark this height on your door, as this is where the bottom of the hole should be cut through the door.
2. Stick the external frame to the door using the mark you made for the height of your cat’s tummy to align the bottom edge of the hole. Use a spirit level to make sure the frame is level and then run a sharp pencil around the inside edge of the frame.
3. Prepare for cutting. We strongly advise that you drill large holes in all corners of the outline to make it easier to cut with a jigsaw. Make sure these holes are touching the line and they are large enough for the blade of the jigsaw to fit through.
4. Using the jigsaw, cut around the outer edge of the line you have marked. By doing this, the cat flap should fit through the hole first time. However, if you cut on or inside the line, the hole is likely to be too small. If this is the case, take the time to carefully file the hole until the cat flap fits through easily.

5. Now check that the cat flap fits through the hole. Remember, the SureFlap logo must be inside the house. We advise that you have 2 people for this, 1 inside the house and 1 outside the house, to help hold the product firmly in place.
6. On the outside of the house, make sure the tunnel of the cat flap is securely pushed through the hole and then slide the external frame over it. When the external frame is in place, using a sharp pencil, mark through the 2 holes on to the door.
7. Remove the external frame and the cat flap from the door then drill the two screw holes using a 6mm (1/4″) drill bit, remembering to hold the drill horizontally. We recommend that you choose the correct length of screw to attach the cat flap to your door at this stage.
8. To choose the correct length of screw, from the sets provided you need to compare the screw lengths to the thickness of your door. The screw needs to be between 15 to 30mm (19/32 to 1 3/16″) longer than the thickness of your door.

9. Put the cat flap back through the door and slide the external frame over the tunnel. Holding the product firmly in place, use a cross head screwdriver and the screws you selected previously, to attach the external frame. Fasten the first screw until it is secure, but not too tight, then do the same to the last one. Once all the screws are secure, tighten them.
10. Now, insert the two screw caps into the external frame.

Warranty and disclaimer

• Warranty:
  • The SureFlap Microchip Cat Flap carries a 3-year warranty from the date of purchase, subject to proof of purchase date. The warranty is restricted to any fault caused by defective materials, components or manufacture. This warranty does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.
  • In the event of a part failure due to faulty parts or workmanship, the part will be replaced free of
  • charge during the warranty period only. At the manufacturer’s discretion, a replacement part may be provided free of charge in the case of a more serious malfunction.
  • If you are a resident of a jurisdiction with consumer protection laws and regulations that contain provisions that are more beneficial to you than the terms of this warranty, such laws and regulations shall supersede the terms of this warranty.
• Disclaimer:
  • The SureFlap Microchip Cat Flap incorporates selective entry features which have been designed to minimise the risk of intruder pets entering your house. However, it is not possible to guarantee the exclusion of all other animals in all circumstances.
  • In the rare event of an unauthorised pet gaining entry to the house, or any pets experiencing an unintended exit, Sure Petcare cannot accept any liability for any damage, harm or inconvenience which may be incurred.
• Disposal of old Products and used Batteries:
  • Either of these symbols on a product indicates it is subject to the following legislation:
  • The Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE Directive) and UK regulation SI 2013/3113 (WEEE 2013) and The Battery Directive 2006/66/EC (as amended 2013/56/ EU) and the UK regulation SI 2009/890 requires households to dispose of EEE products and waste batteries that have reached the end of their life in an environmentally responsible manner. To reduce the impact on the environment these cannot be placed in household waste bins and must be recycled at an appropriate recycling facility.
• FCC compliance:
  • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.
  • Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device has been designed and complies with the safety requirements for RF exposure in accordance with FCC rule part §2.1093 and KDB 447498 D01.

ABOUT COMPANY

• ©2022 SureFlap Ltd, trading as Sure Petcare
• Ground Floor Building 2030, Cambourne Business Park
• Cambourne, Cambridge CB23 6DW, United Kingdom
• EU Authorised Representative: Allflex Europe, 35 Rue des Eaux, 35500 Vitré, France
• Hereby, SureFlap Ltd. trading as Sure Petcare, declares that the radio equipment type SUR001 is in compliance with the EU Directive 2014/53/EU and UK Radio Equipment Regulations 2017 (as amended).
• The up-to-date Declaration of Conformity (DoC) may be consulted at surepetcare.com/ecdoc.
• RF Identification: 126 kHz & 133 kHz; Maximum Radio Frequency Power: 40.0 dB(μA/m) Field strength at 10 m

References

• superpetcare.com - This website is for sale! - superpetcare Resources and Information.
• Sure Petcare | Award Winning Microchip Cat Doors & Feeders
• Sure Petcare | Award Winning Microchip Cat Doors & Feeders
• Sure Petcare | Award Winning Microchip Cat Doors & Feeders
• Sure Petcare | Award Winning Microchip Cat Doors & Feeders
• Sure Petcare | Award Winning Microchip Cat Doors & Feeders
• Sure Petcare | Award Winning Microchip Cat Doors & Feeders
• Sure Petcare | Award Winning Microchip Cat Doors & Feeders

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>