GERMAN REF-365 2 Doors Built In Refrigerator User Manual

June 9, 2024
German

GERMAN logo REF-365 2 Doors Built In Refrigerator
User Manual 2-Doors Built-In Refrigerator
REF-365

REF-365 2 Doors Built In Refrigerator

Please read these instructions and warranty information carefully before use and keep them handy for future reference.
Online Warranty RegistrationGERMAN REF-365 2 Doors Built In
Refrigerator - QR cotehttp://www.germanpool.com/warranty
Please register your warranty information now!
For Warranty Terms & Conditions, please refer to the last page of this user manual.

Warnings and Recommendations

1.1 Warnings
** Warning: risk of fire / flammable materials
This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments; catering and similar non- retail applications.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazard.
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
The appliance has to be unplugged after use and before carrying out user maintenance on the appliance.
WARNING!**

  • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  • Do not damage the refrigerant circuit.
  • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  • Please abandon the refrigerator according to local regulations for it uses flammable blowing gas and refrigerant.
  • When positioning the appliance, ensure the supply cord is not tapped or damaged.
  • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
  • Do not use extension cords or ungrounded (two prong) adapters.
  • DANGER: Risk of child entrapment.

Before you throw away your old refrigerator or freezer:
Take off the doors. Leave the shelves in place so that children may not easily climb inside.
The refrigerator must be disconnected from the source of electrical supply before attempting the installation of the appliance.
Refrigerant and Cyclopentane foaming material used for the refrigerator are flammable. Therefore, when the refrigerator is scrapped, it shall be kept away from any fire source and be recycled by a special recycle company with corresponding qualfication other than be disposed by combustion, so as to prevent damage to the environment or any other harm.
For EN Standard:
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
For IEC Standard:
This appliance is not intended for use by persons (induding children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
To avoid contamination of food, please respect the following instructions

  • Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
  • Clean regularly surfaces that can come in contact with food and accessible drainage systems.
  • Clean water tanks if they have not been used for 48 hours. Flush the water system connected to a water supply if water has not been drawn for 5 days. (note 1)
  • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
  • Two-star ** frozen-food compartments are suitable for storing pre-frozen food, storing or making ice-cream and making ice cubes. (note 2)
  • One -, two – and three-star) compartments are not suitable for the freezing of fresh food. (note 3)
  • If the refrigerator is left empty for a long period, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.
  • Note 1, 2.3: Please confirm whether it is applicable according to you product compartment type.

1.2 Meaning of Safety Warning Symbols
This is a prohibition symbol.
Any incompliance with instructions marked with this symbol may result in damage to the product or endanger the personal safety of the user.
This is a warning symbol.
It is required to operate in strict observance of instructions marked with this symbol; or otherwise damage to the product or personal injury may be caused.
This is a cautioning symbol.
Instructions marked with this symbol require special caution. Insufficient caution may result in slight or moderate injury, or damage to the product.
This manual contains a lot of important safety information which shall be observed by the users.
1.3 Electricity Related Warnings

  • Do not pull the power cord when pulling the power plug of the refrigerator. Please firmly grasp the plug and pull it out from the socket directly.

  • To ensure safe use, do not damage the power cord or use the power cord when it is damaged or worn.

  • Please use a dedicated power socket and the power socket shall not be shared with other electrical appliances.The power plug should be firmly contacted with the socket or else fires might be caused.

  • Please ensure that the grounding electrode of the power socket is equipped with a reliable grounding line.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 2

  • Please turn off the valve of the leaking gas and then open the doors and windows in case of leakage of gas and other flammable gases.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 3Do not unplug the refrigerator and other electrical appliances considering that any sparks may cause a fire.

  • Do not use electrical appliances on the top of the appliance unless they are of the type recommended by the manufacturer.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 4

1.4 Warnings for Using

  • Do not arbitrarily disassemble or reconstruct the refrigerator, nor damage the refrigerant circuit; maintenance of the appliance must be conducted by a specialist.

  • Damaged power cord must be replaced by the manufacturer, its maintenance department or related professionals in order to avoid danger.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 5

  • The gaps between refrigerator doors and between doors and refrigerator body are small, be careful not to put your hand in these areas to prevent doors shut on your
    fingers. Please be gentle when closing the refrigerator door to avoid objects falling.

  • Do not pick up foods or containers with wet hands in the freezing chamber when the refrigerator is running, especially metal containers in order to avoid frostbite.

  • Do not allow any children to get into or climb up the refrigerator; otherwise suffocation or falling injury of the child may be caused.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 7

  • Do not place heavy objects on the top of the refrigerator considering that objects may fall when closing or opening the door, and accidental injuries might be caused.

  • Please pull out the plug in case of power failure or cleaning. Do not connect the freezer to power supply within five minutes to prevent damages to the compressor
    due to successive starts.

1.5 Warnings for Placement

  • Do not put flammable, explosive, volatile and highly corrosive items in the refrigerator to prevent damages to the product or fire accidents.

  • Do not place flammable items near the refrigerator to avoid fires.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 9

  • The refrigerator is intended for household use, such as storage of foods; it shall not be used for other purposes, such as storage of blood, drugs or biological products, etc.

  • Do not store beer, beverage or other fluid contained in bottles or enclosed containers in the freezing chamber of the refrigerator; otherwise the bottles or enclosed containers may crack due to freezing to cause damages.

1.6 Warnings for Energy

  • The refrigerator might not operate consistently (possibility of defrosting of contents or temperature becoming too warm in the frozen food compartment) when kept for an extended period of time below the cold end of the range of temperatures for which the refrigerating appliance is designed.
  • The fact that effervescent drinks should not be stored in food freezer compartments or cabinets or in low-temperature compartments or cabinets, and that some products such as water ices should not be consumed too cold.
  • The need to not exceed the storage time(s) recommended by the food manufacturers for any kind of food and particularly for commercially quick-frozen food in food-freezer and frozen-food storage compartments or cabinets.
  • The precautions necessary to prevent an undue rise in the temperature of the frozen food while defrosting the refrigerator, such as wrapping the frozen food in several layers of newspaper.
  • The fact that a rise in temperature of the frozen food during manual defrosting, maintenance or cleaning could shorten the storage life.
  • The necessity that, for doors or lids fitted with locks and keys, the keys be kept out of the reach of children and not in the vicinity of the refrigerator, in order to prevent children from being locked inside.

1.7 Warnings for Disposal
** Refrigerant and cyclopentane foaming material used for the refrigerator are flammable. Therefore, when the refrigerator is scraped, it shall be kept away from any fire source and be recycled by a special recycle company with corresponding qualification other than be disposed by combustion, so as to prevent damage to the environment or any other harm.
When the refrigerator is scraped, disassemble the doors, and remove gasket of door and shelves; put the doors and shelves in a proper place, so as to prevent trapping of any child.
Correct Disposal of this Product**
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Product Structure

GERMAN REF-365 2 Doors Built In Refrigerator - fig 12 Refrigerating Chamber

  • The Refrigerating Chamber is suitable for storage of a variety of fruits, vegetables, beverages and other food consumed in the short term.
  • Cooked foods shall not be put in the refrigerating chamber until cooled to room temperature.
  • Foods are recommended to be wrapped up before putting into the refrigerator.
  • The glass shelves can be adjusted for a reasonable amount of storage space.

Freezing Chamber

  • The low temperature freezing chamber may keep food fresh for a long time and it is mainly used to store frozen foods and making ice.
  • The freezing chamber is suitable for storage of meat, fish and other foods not to be consumed in the short term.
  • Pieces of meat are preferably be divided into small pieces for easy access.
  • Please note that the refrigerated food shall be consumed within its shelf life.

Note:
Storage of too much food during operation ater an initial connection to power may adversely affect the freezing effect of the refrigerator. Foods stored shall not block the air outlet, or otherwise the freezing effect will be adversely affected.

Installation

Placement
Remove all packing materials, including bottom cushions, foam pads and tapes inside of the refrigerator, tear off the protective film on the doors and the refrigerator body.
Check that the appliance is not damaged. The retailer must be informed of any damage to the appliance within 24 hours of delivery.

  • Keep it away from heat and avoid direct sunlight.
  • Do not spray or wash the refrigerator; do not put the refrigerator in moist places where it can be splashed with water so as not to affect the electrical insulation properties of the refrigerator.
  • The refrigerator should be placed in a well-ventilated indoor location; on a flat and sturdy ground.
  • Check that the mains voltage is the same as that indicated on the rating plate.

Dimension of the RefrigeratorGERMAN REF-365 2 Doors Built In
Refrigerator - fig 13 WARNING!
Precautions before installation: Information in the Instruction Manual is only for reference. The actual product may differ. Before installation and adjusting of accessories, it shall be ensured that the refrigerator is disconnected from power.
Dimension of the CabinetGERMAN REF-365 2 Doors Built In Refrigerator -
fig 14 Unit: mm
WARNING!
When installing the cabinet, please leave enough room for the cabinet door hinge and cabinet door panel to ensure proper closure.
Please ensure that the refrigerator is well ventilated. Ventilation openings must be provided both at the bottom and the back of the cabinetry to allow for appropriate air flow.
Built-in Installation
WARNING!

  • Do not install it near to sources of heat such as heaters, radiators, cookers, etc. Avoid direct sunlight.
  • After the appliance has been placed in its final position, leave it for about an hour before connecting the power supply.
  • Make sure the appliance is working properly before placing any food in it.
  • Run the refrigerator for 2-3 hours in winter or at least 4 hours in the summer before placing any food in it.

Steps

  1. The dimensions of the cabinet must correspond to those specified figures in the diagram.

  2. Push the refrigerator into the cabinet and adjust it to make sure the edge fold of top baffle completely touch the top edge of the cabinet, and the limit hook of supporting leg completely touch the bottom edge of the cabinet.

  3. Fix the supporting leg with screws and then install the screw caps.GERMAN REF-365 2 Doors Built In Refrigerator - fig 16

  4. Fix the top baffle to the top of the cabinet inner with screws and then install the screw caps.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 17

  5. Open the lower door of cabinet the maximumangle, and open the lower door of the refrigerator to the corresponding position. Sliding the block to make sure inner edge align with the lower door edge of refrigerator, then fix the block to the door of cabinet with screw and install screw caps.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 18

  6. Fix the upper refrigerator door to the cabinet door in the same way.
    GERMAN REF-365 2 Doors Built In Refrigerator - fig 19

  7. Take out the sealing strip from accessory bag, and press it in the gap between the cabinet and the refrigerator. Installation is completed.

Reversing the Door Opening Direction
You can skip this part if the refrigerator door opens in the right direction. Otherwise, reverse the position of the hinges. To do this, carefully place the appliance on its back. Use spacers to prevent crushing the condenser pipes and damaging the compressor unit.
List of Tools to be provided by the user

Cross Screwdriver|
---|---
5/16” socket and ratchet|
Putty knife thin-blade Screwdriver|
Masking Tape|

1. Power off the refrigerator, and remove all objects from the door traysGERMAN REF-365 2 Doors Built In Refrigerator - fig
242. Remove the upper hinge and hole caps of refrigerator door.
GERMAN REF-365 2 Doors Built In Refrigerator - fig 253. Remove the refrigerator door, the bottom hinge and the hole cover.
GERMAN REF-365 2 Doors Built In Refrigerator - fig 254. Exchange the R: bottom hinge and R: upper hinge, then install them according to below steps, and install the top hole caps.
GERMAN REF-365 2 Doors Built In Refrigerator - fig 275. Remove the two fixedblocks of refrigerator door and rotate them for 180°, and install them on the other side of refrigerator door.
GERMAN REF-365 2 Doors Built In Refrigerator - fig 286. Remove the upper hinge of freezer door.
GERMAN REF-365 2 Doors Built In Refrigerator - fig 297. Remove the freezer door, the bottom hinge and the hole caps.
GERMAN REF-365 2 Doors Built In Refrigerator - fig 308. Exchange the F: bottom hinge and F: upper hinge, then install them according to below steps, and install the top hole cover and lower hole caps.
GERMAN REF-365 2 Doors Built In Refrigerator - fig 319. Remove the two fixed blocks of freezer door and rotate them for 180°, and install them onother side of freezer door. The picture after completion is shown as above. (The picture above is for reference only. The actual configuration will depend on the actual product or statement by the distributor.)

Functions

Control Panel
GERMAN REF-365 2 Doors Built In Refrigerator - fig 32

Temperature Setting

Note:
When the fridge is turned on for the first time, the LED lights in the display screen of the temperature selection zone will be on for 3 seconds and the refrigerator will automatically run at the Temperature of 4°C (S3).

  • There are 4 temperature selections available with LED Display 8°C, 6°C, 4°C and 2°C. The current temperature setting is indicated when one of the LED lights in the selection zone (S1-S2-S3-S4) is on.
  • To unlock the current temperature setting, press down and hold the selection button ( ) for 3 seconds, all the LED lights will be blinking for 2 seconds.
  • Click ( ) to select temperature. The temperature lights of S1-S2-S3-S4 will take turn to be turned on and off and the next one turned on after each click.
  • The LED light of the selected temperature (S1 to S4) will be turned on permanently. This indicted that the fridge is run on this selected temperature.
  • If no selection is done in 30 seconds, the selection key ( ) is locked again.

Fault and Non-function Indication
Note: In case of a failure, the corresponding LED light blinks (see below table).

LED Light Blinks Fault Description
S1 Refrigerator Temperature Sensor
S2 Refrigerator Defrost Sensor
S3 Freezer Defrost Sensor
S4 Ambient Temperature Sensor

Power Off Function
First, press ( )for 3 seconds to unlock the selection button, then press ( ) for 10 seconds; when all LED display lights are turned off, the refrigerator will enter the “power off” function mode, all functions will be turned off. All the LED display lights will be off during the “power off” mode.
During the power off mode, can short press selection button ( )to exit the power off mode and the refrigerator will return to its normal function.

Cleaning & Maintenance

1. Overll Cleaning

  • Dusts behind the refrigerator and on the ground shall be cleaned in a timely manner to improve the cooling effect and save energy.
  • Check the door gasket regularly to make sure there is no debris. Clean the door gasket with a soft cloth dampened with soapy water or diluted detergent.
  • The interior of the refrigerator should be cleaned regularly to avoid odor.
  • Please turn off the power before cleaning interior, remove all foods, drinks, shelves, drawers, etc.
  • Use a soft cloth or sponge to clean the interior of the refrigerator, with two tablespoons of baking soda and a quart of warm water. Then rinse with water and wipe clean. After cleaning, open the door and let it dry naturally before turning on the power.
  • Please turn off the power and remove all foods before cleaning the interior.
  • For areas that are difficult to clean in the refrigerator, such as narrow gaps or corners, it is recommended to wipe them regularly with a soft rag or a soft brush, to ensure no contaminants or bacterial accumulation in these areas.
  • Do not use soap, detergent, scrub powder, spray cleaner for cleaning, as these may cause odors in the interior of the refrigerator or possibly contaminating food.
  • Clean the bottle frame, shelves and drawers with a soft cloth dampened with soapy water or diluted detergent. Dry with a soft cloth or dry naturally.
  • Wipe the outer surface of the refrigerator with a soft cloth dampened with soapy water, detergent, etc, and then wipe dry.
  • Do not use hard brushes, clean steel balls, wire brushes, abrasives (such as toothpastes), organic solvents (such as alcohol, acetone banana oil, etc.) boiling water, acid or alkaline items, which may damage the fridge surface and interior. Boiling water and organic solvents such as benzene may deform or damage plastic parts.
  • Do not use hard brushes, steel balls, wire brushes for cleaning, which may damage the surface and interior of the fridge.
  • Do not rinse the fridge directly with water or other liquids during cleaning to avoid short circuits or affecting the electrical insulation after immersion.

WARNING!
Please unplug the refrigerator for defrost and cleaning.
Defrosting
The refrigerator is made based on the air-cooling principle and thus has automatic defrosting function. Frost formed due to the temperature change or change of season may also be manually removed by disconnecting the appliance from power supply or by wiping with a dry towel.
3. Out of Operation
Power failure: In case of power failure, even if it is in summer, foods inside the appliance can be kept for several hours. During power failure, refrain from opening the doors and stop putting any food into the appliance.
Extended period of non-use: The appliance shall be unplugged and cleaned; leave the doors open to prevent odors forming.
Moving: Before moving the refrigerator, take out all objects from inside; fix with tapes all moving parts, such as glass partitions, vegetable holder, freezing chamber drawers etc.; tighten the leveling feet; close the doors and seal them with tapes. During the move, do not lay down the appliance upside down or horizontally. Do not shake or vibrate it and the inclination during movement shall not be more than 45°.
WARNING!
The appliance shall run continuously once it has been started. Generally, the operation of the appliance shall not be interrupted; otherwise, its service life may be shortened.

Troubleshooting

You may try to solve the following simple problems by yourself. If then can not be solved, please contact the after sales department.

Problem Possible Reason
The fridge is not working Check whether the appliance is connected to power

or whether the plug is in well contact; Check whether the voltage is too low; Check whether there is a power failure or partial circuits have tripped.
There is a bad odor| Odorous foods shall be tightly wrapped; Check whether there is any rotten food; Clean the inside of the refrigerator.
The compressor working nonstop| Long operation of the refrigerator is normal in summer when the ambient temperature is high; It is not suggestible having too much food in the appliance at the same time; Food shall get cool before being put into the appliance The doors are
opened too frequently.
The LED light is off| Check whether the refrigerator is connected to power supply and whether the illuminating light is damaged; Have the light replaced by a specialist.
Door cannot be closed| The door is stuck by food packages; The refrigerator is tilted Loud noise Check whether the floor is level and whether the refrigerator is placed stably; Check whether accessories are placed at proper locations.
Loud noise| check weather the refrigerator is connected to power supply and weather the refrigerator is placed stably; Check weather accessories are placed at proper locations.
There is a gap in the gasket| Remove foreign matters on the door seal; Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for heating).
Water pan overflows| There is too much food in the chamber or food stored contains too much water, resulting in heavy defrosting; The doors are not closed properly, resulting in frosting due to entry of air and increased water due to defrosting.
The surface is hot| Heat dissipation of the built-in condenser via the housing, which is normal; When housing becomes hot due to high ambient temperature and storage of too much food, it is recommended to provide sound ventilation to facilitate heat dissipation.
Surface condensation| Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient humidity is too high. Just wipe the condensate with a clean towel.
Abnormal noise| Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak, which is normal.

Technical Specifications

Model No. REF-365
Voltage / Frequency 220-240V / 50Hz
Rated Power (Max) 85 W
Dimensions (H)1770 x (W)540 x  (D)550 mm
Total Capacity 266 L
Net Weight 57kg

Specifications are subject to change without prior notice.
If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.
Refer to www.germanpool.com for the most up-to- date version of the Operating Instructions.

Warranty Terms & Conditions

Under normal operations, the product will be guranteed for one year, with full warranty provided by German Pool (effective from the date of purchase).
This warranty is not valid until customer registration information is received by our Service Centre within 10 days of purchase via one of the following means:
GERMAN REF-365 2 Doors Built In Refrigerator - QR cote
1

  1. Visit our website and register online: www.germanpool.com/warranty
  2. Complete all the fields on the attached Warranty Card and mail it back to our Customer Service Centre.

Please fill out the form below. This information and the original purchase invoice will be required for any repairs. Warranty will be invalid if information provided is found to be inaccurate.
Model No. :……………………
REF-365………………………………
Serial No. :………………………………
Purchased From :……………………
Invoice No. :………………………………
Purchase Date :………………………..

  1. Customer who fails to present original purchase invoice will not be eligible for free warranty service.

  2. Customer should always follow the operating instructions. This warranty does not apply to:
    – labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs;
    – damages caused by accidents of any kind (including material transfer and others);
    – operating failures resulting from applying incorrect voltage, improper usage, and/or unauthorized installations or repairs.

  3. This warranty is invalid if:
    – the purchase invoice is modified by an unauthorized party;
    – the product is used for any commercial or industrial purposes;
    – the product is repaired or modified by unauthorized personnel, or unauthorized parts are installed;
    – the serial number is modified, damaged or removed from the product.

  4. German Pool will, at its discretion, repair or replace any defective part.

  5. This warranty will be void if there is any transfer of ownership from the original purchaser.

Customer Service & Repair Centre

Hong Kong
Unit B,G/F, Sunshine Kowloon Bay,
Cargo Center ,59Tai Yip Street
Tel : +852 2333 6249
Fax : +852 2356 9798
Email : repairs@germanpool.com| Macau
A, 1 Andar, Mei Kui Kuong Cheong Fase 2,
No.515 Avenida Do Conselheiro Borja,
Macau
Tel : +853 2875 2699
Fax : +853 2875 2661
---|---

This warranty is valid only in Hong Kong and Macau
German Pool (Hong Kong) Limited

Hong Kong
Room 113, Newport Centre Phase II, 116 Ma Tau
Kok Road, Tokwawan, Kowloon, Hong Kong
Tel: +852 2773 2888
Fax:+852 2765 8215| China
8th, Xinxiang Road, Wusha Industrial Park,Daliang, Shunde, Foshan, Guangdong
Tel:+86 757 2219 6888
Fax:+86 757 2219 6809| Macau
A, 1 Andar, Mei Kui Kuong Cheong Fase 2,
No.515 Avenida Do Conselheiro Borja, Macau
Tel:+853 2875 2699
Fax:+853 2875 2661
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3

ACHIEVEMENT AWARD
© All rights reserved. Copying, reproducing or using the contents of this manual is not allowed without prior authorization from German Pool, violators will be prosecuted.

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