Goplus EP23936 Fully Automatic Washing Machine User Guide

June 8, 2024
GOPLUS

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Goplus EP23936 Fully Automatic Washing Machine

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UK office:Ipswich

Specifications

Model EP23936
Rated voltage and frequency

120V~ 60Hz

Rated capacity of wash and spin

|

10LBS (dry laundries weight)

Water level/water volume(about)

|

L/16L M/23L H/30L

Inlet pressure

|

0.03MPa~0.85MPa

Rated input power

|

Wash:240W spin:210W

Dimensions

|

W429mm D433mm H747mm

Other functions

Give an alarm

Display Explanation Settlement

water level+wash+spin light flash

| After draining 5 minutes, it still does not reach to water level| Open top lid, according to before troubleshooting and settlement to settle it, then close the top lid and clear up the alarm.
water level+spin light flash| The top lid is open when spinning| Close the top lid and clear up the alarm
water level+spin+underwear light flash| Spin does not balance| Open the top lid, make the laundries place equally, then close it and clear up the alarm

water level+wash light flash

| After inlet 50 minutes still not reach to setting water level| Open top lid, according to before troubleshooting and settlement to settle it. Then close the tip lid and clear up the alarm
water level+underwear light flash| The water level is more than overflowing water level.| Drain the water until the water level reach the highest water level.
water level light flash| Water level sensor is wrong| Cut the power supply and call the technicians

Imbalance adjustment

During spinning, if the laundries are not placed equally in the tub, it would cause violent vibration. This machine has imbalance adjustment function, and the
vibration testing system will supervise the running. Once vibration is beyond certain level, the adjustment system will start automatically to adjust the imbalance.

Power supply is cut off automatically

  1. If do not press START/PAUSE in 10 minutes after pressing POWER, power supply will be cut off automatically.
  2. Washing finished, power supply will be cut off automatically.

Barrel lamp function

After the washing machine is connected to power supply, press the “power” button. If the upper cover is opened in the initial state or during operation, the barrel will automatically open and the barrel light will automatically shut down for 5 minutes.

Parts name

Goplus-EP23936-Fully-Automatic-Washing-Machine-fig-
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Accessories

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\(2\)

Symbol definition

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Cautions

  • Please insert the plug into the power socket with rated voltage 120V A/C.
  • Always unplug the appliance and turn off the water when the power is cut, or it is not in use, moving or cleaning the washing machine. Do not insert or pull off the plug with wet hand.
  • Do not make the electric cable bended, stretched, twisted, strapped or changed, pressed or nipped. If the electric cable or plug is damaged or the socket becomes loose, they must be repaired or changed by our appointed repair stations or the professionals of our post-sale service department to avoid danger. The pin of the plug must remain clean. Please clean it carefully with dry cloth if it is dirty.
  • Do not install the washing machine in bathroom or damp places. Do not wash the machine with water, do not put wet clothes on the control panel film.
  • If the machine is situated on a carpeted floor, please adjust the feet in order to allow air to circulate freely.
  • Do not use water hotter than 122 F.
  • Do not wash raincoat, bike cover, feather dress and such waterproof laundries, which will make the washing machine abnormal vibrations during spinning.
  • Do not share the same socket with other electric appliances. Do not use the damaged plug or loose socket.

Settlement

Insert the plug tightly

Check the socket or change to another socket Press power switch

Check power supply

Install the inlet hose again

Tighten the connector of the machine

The height of the drainpipe should be less than 3.9ft Straighten or clean the drainpipe
Restart when water supply is resumed Open the tap

Clean the filter according to before“clean inlet gate”

The machine is adjusting automatically

Close the top lid Close the top lid

Normal

Normal

Notes: If there is still a fault after the above checks, please pull out the plug and  contact the seller right away. It is dangerous to repair this product by yourself.

Troubleshooting

Before contacting the technicians, please make the following checks:

Phenomena

| Possible reason
---|---

Control panel has no any display

|

Plug is not inserted tightly No electricity in the socket

Power switch is not turned on Power supply is cut off

Inlet hose leaks

| Inlet hose connector (connecting with the tap) is not fixed tightly Inlet hose and washing machine connector is loose

It does not drain

| Water outlet of drainpipe is higer than 3.9ft Drainpipe is bended or get blocked

It does not inlet

| No water supply Tap is not open

Inlet hose gets blocked

Spin stops and begins to inlet during spin program

|

Laundries is too much or too little or the Machine is not place stably

Press the program button to select SPIN, but it does not spin| Do not close the top lid when drain is finished Open up the top lid when start drain
The spin is intermittent when spin starts| Balance the laundries to reach to the best spin effect
First time to use, some water flows from the drain hose|

The remaining water when the factory make test

CautionsGoplus-EP23936-Fully-Automatic-Washing-Machine-fig-
\(12\) Goplus-EP23936-Fully-Automatic-
Washing-Machine-fig- \(13\) Goplus-EP23936
-Fully-Automatic-Washing-Machine-fig- \(14\)

Installation and adjustment

Please install and adjust the machine according to the requirements of the manual. It is very important to your safety and correct operation.

Unpacking

  • Unpack the carton and take out the bottom panel.
  • Open the top lid of washing machine and take out all of the accessories. Remove all wrappers, including the polystyrene base.
  • You are advised to keep all the packaging for reuse in case the machine is to be transported again.

Installing the bottom cover

  • As the right photo, put down the machine from side, put down the machine on some soft thing, please let the remarkable face outside, the arrow direction is machine front side.
  • Align the screw hole between bottom and bottom cover, use the appendix screw to fasten the bottom cover.

Positioning

The distance between the washing machine and the wall should be more than 50mm, and the maximum allowed angle of the shank base of the machine is 1 may cause operating stopped or unstable, please adjust it with the following methods:

  • Make it horizontal
    • Use a tied thread with plumb to check if it is horizontal.
  • Adjust the adjustable foot
    • Lift up the adjustable foot gently, loose the adjustable nut and twist the adjustable foot.
    • Fasten the nut after adjustment.

Maintenance

Maintenance methodsGoplus-EP23936-Fully-Automatic-Washing-Machine-fig-
\(18\)

  1. Once you have using the machine, you are advised to turn off the water taps. (if necessary, pull out the inlet hose)
  2. Do not keep water in tub for a long time. When washing is finished, drain it right away.
  3. Once you have finished using the machine, you are advised to unplug it.
  4.  Put the electric cable and the drain hose in order.
  5. Wipe the water on the surface and in tub with soft cloth and keep the top lid opening for a while. It helps to prevent mould and stagnant smells forming inside the appliance.

If the water in the inner tub has possibility to freeze, please do like below:

  1. In winter, if remaining water freeze can cause the washing machine trouble, please take off the water inlet hose and drain out the water in the hose and inner tub.
  2. If the water freeze, please don’t operate the washing machine. Put 104℉ hot water in the tub, the hot water should submerge the pulsator, after a few minutes, rotate the pulsator by hand gently, then you can operate the washing machine.

Operation steps

  1. Press power switch, put through power, the machine is in state of beginning:
  2. Press “program”button to begin program selection.
  3. Select appropriate water level according to your laundries quantity.
  4. Close the top lid, press Start/Pause, the washing machine is working.
  5. When the washing is finished, buzzer alarm, power supply cut off automatically.

How to use drainpipe

Goplus-EP23936-Fully-Automatic-Washing-Machine-fig-
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  1. The drainpipe must be hanged during use, the height is not more than 4ft to avoid leakage or stop, if drain a long time, the machine will stop running.
  2. You can adjust the situation of the elbow bend pipe to change the height of the drainpipe.
  3. Do not extrude the drainpipe to ensue drain smoothly.

Water inlet installation

Tap selectionGoplus-EP23936-Fully-Automatic-Washing-Machine-fig-
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Check the connection between inlet hose connector and the tap

  1. Swing the inlet hose gently to confirm if it is fastened.
  2. After installation, open the tap and check if it leaks.
  3. Do not bend the inlet hose with overstrain. E
  4. Before each usage, check the connection between inlet hose connector and the tap. Make sure they are firmly fitted to prevent dropping from improper installation position.

Connect the inlet hose with the washing machineGoplus-EP23936-Fully-
Automatic-Washing-Machine-fig- \(22\).

  1. Do not take off the water absorption cushion. Please check if the cushion is dropped or damaged before each usage. If it is, contact the seller immediately.
  2. Put the inlet hose nut on the inlet valve connector.
  3. Fasten the inlet hose nut and swing it gently to make sure if it is suitable.

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Control panel instruction

Mode and meaning of the indicator light

  • on : indicate the selected mode
  • Dlashing : indicate the program is running

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Preparation before operation

Preparation before washing

  1. Connect the inlet hose and open the tap.
  2. This appliance must be earthed. Confirm the socket is earthed reliably and insert the power plug. The earth terminal should not link to gas pipeline, tap pipeline etc.
  3. Put up the drainpipe.

Before washing the laundries, please pay atterntion to the followings :Goplus-EP23936-Fully-Automatic-Washing-Machine-fig-
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  • A. Make sure the laundries are washable.
  • B. It is essential to wash new colored items separately when washing for the first time. White items should not be washed with colored items.
  • C. Please immerge the non-absorbable laundries by hand.
  • D. Some stains such as fruit, wine, grass, rust etc. are difficult to remove and should be treated before washing with specific products, which can be found in most household shops. In some cases it may help to soak the stain before washing with a special pre-soak product or biological detergent.
  • E. Overturn the nap fabric and long floss laundries before putting them into the machine
  • F. Do not put the laundries polluted by chemicals into the machine directly.
  • G. Very small item (handkerchiefs, ribbons, socks etc) should be washed in a washing bag or a pillow case.

Load laundries

  • The capacity of washing and spinning of the machine refer to the largest weight of the standard laundries under dry condition. Washing quantity shall be lower than the rated capacity.
  • Different thickness, size and type of the laundries will influence the actual washing capacity. It is suitable that the laundries can be turned round normally during washing
  • Don’t select high water level when laundries are less than 2.2LBS to avoid water splashing.

Reference weight of the laundriesGoplus-EP23936-Fully-Automatic-Washing-
Machine-fig- \(28\)

Use of detergent

  • Put the detergent powder into the tub as the right figure.
  • Then close the wash lid.
  • We suggest use low sudsing detergent powder

How to use the washing powder

Dissolve in the machine directly

  1. Low water level.
  2. Add the washing powder, and run for 30 seconds to dissolve it completely.
  3. Put laundries in, select suitable water level

The instant dissolving of the washing powder

  1. Prepare warm water of 86 F in a container
  2. Pour the powder while stirring to fully dissolve it.

The washing powder is more prone to pollute the laundries than the detergent, therefore, please use it with proper quantity.
Washing powder with poor quality or not used for a long period may get blocked, please clean the detergent box in time.

For the quantity of the concentrated washing powder, please refer to its manual.
Remarks : avoid splashing of water and waste of washing powder, water level should not be too high if laundries are too small.

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