UBIQUITI USG-PRO-4 UniFi Security Gateway User Guide

: June 4, 2024
: UBIQUITI

Table of Contents

UBIQUITI USG-PRO-4 UniFi Security Gateway
Package Contents
Installation Requirements
Hardware Overview
- Using SFP Ports
Software Installation
- Adopting the UniFi Gateway
Specifications
Electrical Safety Information
Limited Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

UBIQUITI USG-PRO-4 UniFi Security Gateway

Package Contents

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Installation Requirements

Phillips screwdriver
Standard-sized, 19 wide rack with a minimum of 1U height available
For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of thepower supply.

We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti.For more details, visit: ui.com/toughcable
Note:
Although the cabling can be located outdoors, the UniFi Gateway itself could be housed inside a protective enclosure.

IMPORTANT:
We strongly recommend using UPS backup and power regulation to prevent equipment damage due to stability issues with local AC power.

Unifi Controller System Requirements

Linux, Mac OS X, or Microsoft Windows 7/8/10
Java Runtime Environment 1.6 (or above)
Web Browser: Google Chrome (Other browsers may have limited functionality)
UniFi Controller software v4.8 or higher (available at: ui.com/download/unifi)

Hardware Overview

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System LED

Click here for detailed descriptions.
Console Port
RJ45 serial console port for Command Line Interface (CLI) management. Use an RJ45- to-DB9 serial console cable, also known as a rollover cable, to connect the Console port to your computer. Then configure the following settings as needed:

Baud rate 115200

Data bits 8 Parity NONE Stop bits 1

Flow control NONE

USB Port
Reserved for future use.
LAN / WAN / SFP Speed/Link/Act LED
Oﬀ| No Link
|
| Flashing Indicates Activity
---|---
Click for ×

abGlre oefnContents

| Link Established at 1000 Mbps Flashing Indicates Activity
LAN (Ports 1 – 2)
RJ45 ports support 10/100/1000 Ethernet connections. By default, the LAN1 port is set to DHCP Server, and its IP address is 192.168.1.1/24.
WAN (Ports 1 – 2)
RJ45 ports support 10/100/1000 Ethernet connections. A WAN port is active only if the corresponding SFP port is empty. By default, the WAN1 port is set to DHCP Client.
SFP (Ports 1 – 2)
SFP ports are hot-swappable and support 10/100/1000 fiber SFP modules. If an SFP module is plugged in, then the SFP port is active, and the corresponding WAN port is deactivated. By default, the SFP1 port is set to DHCP Client.
Reset Button
Resets to factory defaults. The UniFi Gateway should be running after bootup is complete. Press and hold the Reset button for about 10 seconds until the right LED on the WAN2 port starts flashing and then becomes solidly lit. After a few seconds, the LED will turn oﬀ, and the UniFi Gateway will automatically reboot.

Hardware Installation

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Connecting Ethernet

Using SFP Ports

Note:
The corresponding WAN port will be deactivated.

Software Installation

version of the UniFi Controller software at:
ui.com/download/unifi
From a management station connected to the same Layer-2 network, launch the installer and follow the on-screen instructions.
Note:
If you already have UniFi Controller v4.8 or higher installed, go to the section, Adopting the UniFi Gateway.

After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the username and password that you created and click Sign In.

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You can manage your network and view network statistics using the UniFi Controller management interface. For information on using the UniFi Controller software, refer to theUser Guide located on our website at:
ui.com/download/unifi

Adopting the UniFi Gateway

From the UniFi Controller dashboard, click Devices in the left menu bar.
Locate the UniFi Gateway in the list of devices under the Model column. Click Adopt.
The System LED on the UniFi Gateway will turn blue to confirm that it is successfully adopted.

Optional WAN Port Configuration via Layer 3

By default, the WAN1 port is set to DHCP so it can be assigned network settings by the service provider.
To change the setting, connect a computer directly (or through a switch)

Enter your Username and Password. Click Sign In .

Note:
If the UniFi Gateway has not been adopted by an UniFi Controller, the login window will be skipped and the Setup window will appear.

Click Edit Configuration to configure the WAN1 port as DHCP,Static IP,or PPPoE.

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For information on using the UniFi Controller software, refer to the User Guide located onour website at: ui.com/download/unifi

Specifications

	(19.06 x 1.73 x 6.46″)

Click for ×

Weight

able of Contents

| 2.30 kg (5.07 lb)
Networking Interfaces Serial Console Port Data Ports|

(1) RJ45 Serial Port (2) 10/100/1000 RJ45 Ports

(2) 10/100/1000 RJ45/SFP Combination Ports

Max. Power Consumption| 40W
Power Supply| Internal AC/DC Power Adapter, 60W (24V, 2.5A)
Supported Voltage Range| 110 – 240VAC
LEDs

System Data Ports

|

Status Speed/Link/Activity

Layer 3 Forwarding Performance Packet Size: 64 Bytes

Packet Size: 512 Bytes or Larger

|

2,400,000 pps

4 Gbps (Line Rate)

Processor| Dual-Core 1 GHz, MIPS64 with Hardware Acceleration for

Packet Processing

Safety Notices

Read, follow, and keep these instructions.
Heed all warnings.
Only use attachments/accessories specified by the manufacturer.

WARNING:
Failure to provide proper ventilation may cause fire hazards. Keep at least 20 mm of clearance next to the ventilation holes for adequate airflow.
WARNING:
To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

Electrical Safety Information

Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improved operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
a.Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
b.The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
c.Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
d.Protective earthing is provided by a Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
e.Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and,where applicable, specify arbitration instead of jury trials or class actions.

Compliance
FCC
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

ISED Canada
CAN ICES-3(A)/NMB-3(A)
Australia and New Zealand
Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause radio interference.
CE Marking
CE marking on this product represents the product is in compliance with all directives that are applicable to it.

WEEE Compliance Statement
Declaration of Conformity
Online Resources

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