Nintendo Warranty Information
- June 7, 2024
- Nintendo
Table of Contents
U.S. & Canada Warranty rev. O
You may need only simple instructions to correct a problem with your product. Try our website t www.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday – Sunday (times subject to change). If the problem cannot be solved with the troubleshooting information available online or over the telephone, you will be offered express factory service through Nintendo or referred to the nearest NINTENDO AUTHORIZED REPAIR CENTER. Please do not send any products to Nintendo without contacting us first.
HARDWARE WARRANTY
Nintendo of America Inc. (“Nintendo”) warrants to the original purchaser that
the hardware product shall be free from defects in material and workmanship
for twelve (12) months from the date of purchase. If a defect covered by this
warranty occurs during this warranty period, Nintendo or a NINTENDO
AUTHORIZED REPAIR CENTER will repair the defective hardware product or
component, free of charge. The original purchaser is entitled to this warranty
only if the date of purchase is registered at the point of sale or the
consumer can demonstrate, to Nintendo’s satisfaction, that the product was
purchased within the last 12 months.
GAME & ACCESSORY WARRANTY
Nintendo warrants to the original purchaser that the product (Game Paks and
accessories) shall be free from defects in material and workmanship for a
period of three (3) months from the date of purchase. If a defect covered by
this warranty occurs during this three (3) month warranty period, Nintendo or
a NINTENDO AUTHORIZED REPAIR CENTER will repair the defective product, free
of charge.
SERVICE AFTER EXPIRATION OF WARRANTY
Please try our website at www.nintendo.com or call the Consumer Assistance
Hotline at 1-800255-3700 for troubleshooting information and/or referral to
the nearest NINTENDO AUTHORIZED REPAIR CENTER. In some instances, it may be
necessary for you to ship the complete product, FREIGHT PREPAID AND INSURED
FOR LOSS OR DAMAGE, to the nearest service location. Please do not send any
products to Nintendo without contacting us first.
WARRANTY LIMITATIONS
THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT:
(a) IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY NINTENDO (INCLUDING, BUT NOT
LIMITED TO, NON-LICENSED GAME ENHANCEMENT AND COPIER DEVICES, ADAPTERS, AND
POWER SUPPLIES);
(b) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL);
(c) IS MODIFIED OR TAMPERED WITH;
(d) IS DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES
UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; OR
(e) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED, OR REMOVED.
ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE
WARRANTY PERIODS DESCRIBED ABOVE (12 MONTHS OR 3 MONTHS, AS APPLICABLE). IN
NO EVENT SHALL NINTENDO BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
RESULTING FROM THE BREACH OF ANY IMPLIED OR EXPRESS WARRANTIES. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OF
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO
YOU.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
Nintendo’s address is Nintendo of America Inc., P.O. Box 957, Redmond, WA 98073-0957 U.S.A.
This warranty is only valid in the United States and Canada.
Manufacturers’ warranties may not apply in all cases, depending on factors
such as the use of the product, where the product was purchased, or who you
purchased the product from. Please review the warranty carefully, and contact
the manufacturer if you have any questions.
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