iridium GEQS2301 Satellite Communications User Manual

GEQS2301 Satellite Communications

Specifications

• Product Name: Iridium GO! exec
• Usage: Satellite communication device
• Warranty: Limited warranty, terms and conditions available in
  the user manual on www.iridium.com

What is the Iridium GO! exec?

The Iridium GO! exec is a satellite communication device that allows users to connect to the Iridium satellite network for voice calls, messaging, and internet access. It provides a reliable communication solution in remote areas where traditional networks are not available.

What’s in the box?

• Iridium GO! exec device
• USB-C charger
• SIM card
• External antenna connector
• Ethernet port
• USB-C headphones/smart device charger

Device Setup

Step 1: Charge and Set up Iridium GO! exec Device

1. Insert the SIM card correctly, as shown on the icon above the SIM slot.
2. Plug in the device to the provided USB-C charger and allow it to fully charge.
3. Power on the device by swiveling up the antenna or holding the touch power button for 5 seconds.
4. After powering on the device, follow the prompts/instructions on the device screen to complete the device setup.
5. Note: Admin pin setup is optional. Make sure to close open flaps securely to maintain water-resistant seal.

Step 2: Install App and Set up Smart Device

IMPORTANT: High-speed internet is required for this step.

1. Required: Iridium GO! exec App – Search and download the Iridium GO! exec App using high-speed internet.
2. Optional: Search and download the following from the App StoreSM and Google PlayTM on a high-speed network:
   • Iridium Mail App – This app is optimized for email, sharing of photos and small files, and receiving weather forecasts. Registration is free and required in order to use the app. Go to https://www.iridium.com/mailandweb/ and complete registration.
   • Third-Party Apps – For additional Iridium GO! exec customized apps, visit: www.iridiumgoexec.com/apps.

Device and Screen Overview

The Iridium GO! exec has the following components:

• SOS Button
• SIM Card
• Ethernet Port
• USB-C Charger
• USB-C Headphones/Smart Device Charger
• Ext. GPS Connector
• External Antenna Connector
• Device Speaker
• Mic 1
• Mic 2
• Device Touchscreen
• Touch Power Button
• Swivel Antenna

The device screen shows the following information:

• Satellite Signal Strength
• SOS Status
• Active Call
• Error Notification
• Internet Status
• Wi-Fi Status Indicator
• Smart Device Charging Status
• Device Battery Status
• Time
• Call
• Internet
• SOS
• Settings

Let’s Get Started.

What is the Iridium GO! exec?
Built with professionals in mind, the Iridium GO! exec® provides satellite connectivity that enables you to:

• Connect multiple smart devices
• Access 2 voice and 1 data sessions simultaneously
• Utilize built-in speaker phone functionality
• Use standard apps for your instant messaging, social media and much more

What’s in the box?

• Iridium GO! exec device
• Protective Cover: This custom-built cover snaps on easily to the top of the device to protect it from direct sunlight and scratches to the touchscreen. It also snaps on to the bottom to protect from rough surfaces.
• Documentation: Quick Start Guide, Product Safety and Regulatory Card and Important SOS Information Booklet
• Accessories: AC wall charger with four international adapters, DC car charger and USB-C cable

WARNING : Prior to using Iridium GO! exec, read and understand the user manual including the safety warnings and information. Failure to do so could result in serious injury or death.

The Iridium GO! exec must be turned off at all times while on board aircraft. The device may be used by the pilot or with the pilot’s consent (US Code of Federal Regulation (CFR): 47 C.F.R.25.285).
Your Iridium GO! exec comes with a Limited Warranty. For terms and conditions, see the user manual on www.iridium.com.

Device Setup in Two Easy Steps

STEP 1: Charge and Set up Iridium GO! exec Device

IMPORTANT : Prior to first use, the device must be connected to the USB-C wall charger and plugged into the wall power outlet.

1. Insert the SIM card correctly, as shown on the icon above the SIM slot.
2. Plug in device to the provided USB-C charger and allow to fully charge.
3. Power on device by swiveling up the antenna or holding touch power button for 5 seconds.
4. After powering on the device (power up sequence approx. 30 seconds) follow prompts/instructions on device screen and complete device setup.
   Note: Admin pin setup is optional Make sure to close open flaps securely to maintain water-resistant seal.

STEP 2: Install App and Set up Smart Device

IMPORTANT : High-speed internet is required for this step.

1. Required: Iridium GO! exec App: Search and download the Iridium GO! exec App using high-speed Internet.

2. Optional: Search and download the following from the App StoreSM and Google Play™ on high-speed network.

Iridium Mail App

This app is optimized for email, sharing of photos and small files, and receiving weather forecasts.
Using Iridium Mail App
Registration is free and required in order to use the app. Go to https://www.iridium.com/mailandweb/ and complete registration.

Third-Party Apps

For additional Iridium GO! exec customized apps, visit: www.iridiumgoexec.com/apps.

Device and Screen Overview

Device Overview

1. SOS Button
2. SIM Card
3. Ethernet Port
4. USB-C Charger
5. USB-C Headphones/Smart Device Charger Ext.
6. GPS Connector
7. External Antenna Connector
8. Device Speaker
9. Mic 1
10. Mic 2
11. Device Touchscreen
12. Touch Power Button
13. Swivel Antenna

Screen Overview

1. Satellite Signal Strength
2. SOS Status
3. Active Call
4. Error Notification
5. Internet Status
6. Wi-Fi Status Indicator
7. Smart Device
8. Charging Status Device
9. Battery Status
10. Time
11. Call Internet
12. SOS
13. Settings

Using the Iridium GO! exec

• Iridium GO! exec requires connection to the Iridium satellite network. For optimal performance, make sure the swivel antenna is vertical to the ground and has a clear, unobstructed view of the sky.
• IMPORTANT: Before you start using the app, refer to the Connection Manager section for the best data user experience.
• Note: Ensure you’re connected to the device’s Wi-Fi, open the app, accept all terms and conditions, and allow permissions. Select the desired option to get started.

1. Satellite Signal Strength
2. Call
3. Internet
4. SOS
5. Settings
6. Status Icons
   • Bluetooth®
   • Error Notification
   • Smart Device Charging Status
   • Device Battery Status
7. Device Status Details

Getting Started on the Iridium GO! exec App

Note: To minimize data over the satellite connection, it is strongly recommended to set the Wi-Fi connection to ‘Low Data Mode’ (for iOS) or ‘Metered’ (for Android).
Before getting started, ensure your smartphone or device is within Iridium SOS approximately 30 m (100 ft) Wi-Fi range and the Wi-Fi option is enabled.
Also ensure your Bluetooth option is enabled as the Iridium GO! execuses BLE to send notifications to your smart device.

• Open the Iridium GO! exec app and accept all required Terms and Conditions, permissions and set up SOS if not set up.

• Connect your smart device to the Iridium GO! exec device:
  Go to device touchscreen select Settings Show Wi-Fi Access Credentials › Screen with QR code, Wi-Fi name and password are displayed.

• Using Iridium GO! exec app, use the SCAN QR code option to scan and connect to device Wi-Fi.
  OR

• Go to Wi-Fi Settings menu on your smart device › Select Iridium XXXX Wi-Fi › Enter password manually and connect to device Wi-Fi.

Voice Calls

Note: ALWAYS ensure you’re using the full international dialing sequence: 00 or + [Country Code] [Phone Number].

Using App

• Using keypad option: To make calls using the keypad option go to Call Keypad › Enter full international dialing sequence Press Call. You can also opt to use the country flag dropdown menu on the screen for the country code list.
• Using Contacts: Go to Contacts › Search and select contact ›
• Quick Dial: The Iridium GO! exec device supports creation of a quick dial list for up to 10 contacts. Once created, the list gets synced to the device to enable quick access.
• Set up Quick Dial list: Open Iridium GO! exec App Settings › Device Settings › Admin Settings › Quick Dial › Select Add Contact › Enter contact manually or select from Contacts › Save. List gets synced to the device.

Using Device

• Using keypad option: To make calls using the keypad option go to Keypad › Enter full dialing sequence › .
• Using Quick Dial Contacts: Ensure your quick dial list is set up using the app, then go to Quick Dial › Select Contact ›

Internet

As satellite data is more expensive than cellular data, it is important to only allow the data you want to go over the satellite network. Iridium’s Connection Manager helps you control and manage how you use the internet.

The Connection Manager consists of three items:

• Automatically Disconnect After: Allows you to select the duration of your internet call. Additional time can be added as required.
• App/Web Profile: Allows you to select the appropriate app or website link you wish to use. Only one App/Web profile can be selected at a time.
• Data Usage Counter: Displays the accumulated data usage. The counter can be reset from the settings option on the Iridium GO! exec app. This is not meant to be used for billing purposes and is just an indicator for how much data is used.

Using Iridium® Internet
Data on the Iridium GO! exec can be used either wirelessly over Wi-Fi or wired over the ethernet connection. For detailed information please refer to Help section in the app or the user manual.

Using App

• To use data on your smart device go to Internet Select Automatically Disconnect After time duration (example: 15mins) › Choose required App/Web Profile (example: Whatsapp) › Exit Iridium GO! exec app › Go to selected App/Web (example: Open Whatsapp)

Using Device

• Connect to the device via Wi-Fi or ethernet, then go to Internet Select Automatically Disconnect After time duration (example: 15mins) › Select required App/Web Profile (example: Browsing) › Go to selected App/Web Profile on the connected device. If connected via ethernet to laptop open browser and search for desired URL (example: http://lite.cnn.com/en)

When a data session is in progress the user can use the Device or App at any time to add more time or switch between App/Web Profiles as required. User can also terminate data session manually if needed.

SOS

Iridium GO! exec is equipped with an SOS feature.
Note: For more information on how to set up SOS and the SOS test procedure, refer to the User Manual.

How to use SOS:
From SOS button on the device:

• Press the SOS button on the device for a few seconds.
• You have 10 seconds to cancel the SOS option if initiated by error.
• When SOS call is initiated via the device, you should use the speaker on the device to communicate and relay your GPS location by reading it from the device screen.

From device touchscreen or the Iridium GO! exec App interface

1. Select the SOS option from the home screen.
2. Long press the SOS button on the touchscreen to initiate SOS call.
3. You have 10 seconds to cancel the SOS option if initiated by error.
4. When SOS call is initiated via the device, use the speaker to communicate and relay your GPS location by reading it from the device screen.
5. When SOS call is initiated via the App, use the mobile phone to communicate and relay your GPS location by reading it from the mobile phone or device screen.

WARNING

You must configure the SOS button in order to initiate an SOS call to a designated Call Recipient. Failure to configure the SOS button will result in no call when the SOS button is pressed. This could prevent or delay an emergency response and result in serious injury or death.

© Copyright 2021-2023 Iridium Satellite LLC. Iridium, the Iridium logo, and Iridium
GO! exec are registered trademarks of Iridium Satellite LLC and its affiliates.
Information is subject to change without notice.
All other trademarks, service marks and logos are the property of their respective holders, which have not endorsed, sponsored or otherwise affiliated with Iridium.
GEQS2301
www.iridium.com | [email protected] | phone: +1.480.752.5155 | toll free: +1.866.947.4348

References

• Breaking News, Latest News and Videos | CNN
• Iridium Satellite Communications | Your World. Our Network.
• Iridium GO! exec: Smart Companion For Smart Devices
• Iridium Mail & Web Registration | Iridium Satellite Communications

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