Hotpoint WMD 940P Washing Machine Instructions

WMD 940P Washing Machine
Instructions

Installation

! Keep this instruction manual in a safe place for future reference. Should the appliance be sold, transferred or moved, make sure the instruction manual accompanies the washing machine to inform the new owner as to its operation and features.
! Read these instructions carefully: they contain vital information on installation, use and safety.

Unpacking and levelling
Unpacking

1. Unpack the washing machine.

2. Check whether the washing machine has been damaged during transport. If this is the case, do not install it and contact your retailer.

3. Remove the 2 protective screws and the rubber bush with the respective spacer, situated on the rear of the appliance (see also the installation leaflet).
   Bathe plastic spacers may fall down inside the machine once the bolt has been removed, and will not interfere with the operation of the machine.

4. Do not remove external bar.

5. Seal the gaps using the plastic plugs provided.

6. Keep all the parts: you will need them again if the washing machine needs to be moved to another location.

! Packaging materials are not children’s toys.

Levelling

Your machine may make a considerable amount of noise if the two front feet have not been adjusted correctly.

1. Install the washing machine on a flat sturdy floor, without resting it up against walls, furniture cabinets or other.
2. If the floor is not perfectly level, com- pen sate for any unevenness by tightening or loosening the adjustable front feet (see figure); the angle of inclination, measured according to the worktop, must not exceed 2°.
   Levelling your appliance correctly will provide it with stability and avoid any vibrations, noise and shifting during operation. If it is placed on a fitted or loose carpet, adjust the feet in such a way as to allow enough room for ventilation beneath the washing machine.

Electric and water connections

Connecting the water inlet hose

1. Insert seal A into the end of the inlet hose and screw the latter onto a cold water tap with a 3/4 gas threaded mouth (see figure).
   Before making the connection, allow the water to run freely until it is perfectly clear.

2. Connect the other end of the water inlet hose to the washing machine, screwing it onto the appliance’s cold water inlet, situated on the top right-hand side on the rear of the appliance (see figure).

3. Make sure there are no kinks or bends in the hose.

! The water pressure at the tap must be within the values indicated in the Technical details table (on the next page).
! If the water inlet hose is not long enough, contact a specialist store or an authorised serviceman.
! Ensure that the supply taps are allowing water through. Old taps may seize in the closed position and thus prevent water reaching the machine.

Connecting the drain hose

Connect the drain hose, without bending it, to a draining duct or a wall drain situated between 65 and 100 cm from the floor;

The drain hose may be connected to an under- sink trap. Before connecting the drain hose from the machine ensure that any blanks or removable ends have been taken off the spigot.

If it is place over the edge of a basin or sink be sure the free end of the hose should not be underwater.

! We advise against the use of hose extensions; in case of absolute need, the extension must have the same diameter as the original hose and must not exceed 150 cm in length.
Ensure that if the drain hose is pushed into a standpipe, that the end does not go down more than 15cms (6 inches). If the hose is pushed down too far, this may cause the machine to self – syphon ie. continuously empty as it is filling.

Electric connection
Before plugging the appliance into the mains socket, make sure that:

• the socket is earthed and in compliance with the applicable law;
• the socket is able to sustain the appliance’s maximum power load indicated in the Technical details table (see page 5);
• the supply voltage is included within the values indicated on the Technical details table
• the socket is compatible with the washing machine’s plug. If this is not the case, replace the socket or the plug.

Your appliance is now supplied with a 13 amp fused plug it can be plugged into a 13 amp socket for immediate use. Before using the appliance please read the instructions below.

WARNING – THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE CARRIED OUT BY A QUALIFIED ELECTRICIAN.

Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved fuse to BS 1362 should always be used, and the fuse cover re-fitted. If the fuse cover is lost, the plug must not be used until a replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the correct color as indicated by the cultured marking or the color that is embossed in words on the base of the plug. Replacements can be obtained directly from your nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable molded plug and you should wish to re- route the mains cable through partitions, units etc., please ensure that either:

the plug is replaced by a fused 13 ampere re- wearable plug bearing the BSI mark of approval. “or:
the mains cable is wired directly into a 13 amp cable outlet, controlled by a switch, (in compliance with BS 5733) which is accessible without moving the appliance.

Disposing of the plug:
Ensure that before disposing of the plug itself, you make the pins unusable so that it cannot be accidentally inserted into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are cultured in accordance with the following code:

Green & Yellow Earth

As the colors of the wires in the lead may not correspond with the cultured markings identifying the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or or cultured Green or Green & Yellow.
Connect Brown wire to terminal marked L or closured Red.
Connect Blue wire to terminal marked N or cultured Black.
If a 13 amp plug (BS 1363) is used it must be fitted with a 13 amp fuse, either in the plug or adaptor or at the distribution board.
If you are in any doubt the electrical supply to your machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are cultured in accordance with the following code:

Disposing of the appliance:
When disposing of the appliance please remove the plug by cutting the mains cable as close as possible to the plug body and dispose of it as described above. ! The washing machine should not be installed in an outdoor environment, not even when the area is sheltered, because it may be very dangerous to leave it exposed to rain and thunderstorms.
! When the washing machine is installed, the mains socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or dangerously compressed.
! The power supply cable must only be replaced by an authorised serviceman.

Warning! The company denies all liability if and when these norms are not respected.
The first wash cycle

Once the appliance has been installed, and before you use it for the first time, run a wash cycle with detergent and no laundry, using the wash cycle .

Technical data

height 85 cm
depth 60 cm
Capacity| from 1 to 8 kg
Electrical connections| please refer to the technical data plate fixed to the machine
Water connections| maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 58 liters
Spin speed| up to 1400 rotations per minute
Energy rated programmed
according to regulation
EN 60456| programmer (1st press of the button); temperature 60°C; using a load of 8 kg.
| This appliance conforms to the following EC Directives:
– 89/336/EEC dated 03/05/89 (Electromagnetic Compatibility) and subsequent modifications
– 2002/96/EC
– 2006/95/EC (Low Voltage)

Description of the washing machine

Control panel

Detergent dispenser drawer: used to dispense detergents and washing additives (see ”Detergents and laundry”).
There is a key which provides a summary of the available wash cycles inside the detergent dispenser drawer; this may be consulted at any time.
ON/OFF button ****: press this briefly to switch the machine on or off. The START/PAUSE indicator light, which flashes slowly in a green colour shows that the machine is switched on. To switch off the washing machine during the wash cycle, press and hold the button for approximately 2 seconds; if the button is pressed briefly or accidentally the machine will not switch off. If the machine is switched off during a wash cycle, this wash cycle will be cancelled.

WASH CYCLE SELECTOR buttons: used to set the desired wash cycle (see “Table of wash cycles”).
MEMORY button: press and hold the button to store a cycle with your own set of preferences in the memory of the machine. To recall a previously stored cycle, press the MEMORY button.
FUNCTION buttons : press the button to select the desired function. The corresponding indicator light on the display will switch on.

SPIN button : press to reduce or completely exclude the spin cycle – the value is indicated on the display.
TEMPERATURE button : press to decrease the temperature: the value will be shown on the display.
CHILD LOCK button: to activate the control panel lock, press and hold the button for approximately 2 seconds. When the symbol is illuminated, the control panel is locked. This means it is possible to prevent wash cycles from being modified accidentally, especially where there are children in the home. To deactivate the control panel lock, press and hold the button for approximately 2 seconds.

DELAY START button press to set a delayed start time for the selected wash cycle. The delay time will be shown on the display.

START/PAUSE button with indicator light: when the green indicator light flashes slowly, press the button to start a wash cycle. Once the cycle has started the indicator light will remain lit in a fixed manner. To pause the wash cycle, press the button again; the indicator light will flash in an orange cooler. If the symbol is not illuminated, the door may be opened. To start the wash cycle from the point at which it was interrupted, press the button again.

Display

The display is useful when programming the machine and provides a great deal of information.
The two upper text strings A and B provide details of the wash cycle you have selected, the wash cycle phase in progress at any given time and all information relating to the progress status of the wash cycle.
String C shows the time remaining until the end of the wash cycle in progress and, if a DELAYED START has been set, the time remaining until the start of the selected wash cycle.
String D shows the maximum spin speed value (this depends on the selected wash cycle, or any modification you have made by pressing the spin speed button); if the wash cycle does not include a spin cycle, the string remains unused.
String E shows the maximum temperature value which may be selected (this depends on the wash cycle, or any modification you have made by pressing the temperature button); if the temperature of the wash cycle cannot be modified, the string remains unused.
Indicator lights F correspond to the functions and light up when the selected function is compatible with the set wash cycle.
Door locked symbol
If the symbol is lit, this indicates that the washing machine door is locked to prevent it from being opened accidentally. To prevent any damage from occurring, wait for the symbol to switch itself off before opening the appliance door.
N.B.: if the DELAYED START function has been activated, the door cannot be opened; pause the machine by pressing the START/PAUSE button if you wish to open it.

! The first time the machine is switched on, you will be asked to select the language and the display will automatically show the language selection menu.
To select the desired language press the TEMPERATURE and SPIN buttons; to confirm the selection press the CHILD LOCK button.
If you wish to select another language, press and hold the CONTROL PANEL LOCK

• TEMPERATURE + SPIN buttons simultaneously for 5 seconds, then repeat the steps listed above.

Running a wash cycle

1. SWITCH THE MACHINE ON. Press the On/Off button ****; the text HELLO will appear on the display and the START/PAUSE indicator light will flash slowly in a green colour.

2. LOAD THE LAUNDRY. Open the porthole door.
   Load the laundry, making sure you do not exceed the maximum load value indicated in the table of programmes on the following page.

3. MEASURE OUT THE DETERGENT. Open the detergent dispenser drawer and pour the detergent into the relevant compartments as described in “Detergents and laundry”.

4. CLOSE THE DOOR.

5. SELECT THE WASH CYCLE. Press one of the WASH CYCLE SELECTOR buttons to select the required wash cycle; the name of the wash cycle will appear on the display. A temperature and spin speed is set for each wash cycle; these may be adjusted. The duration of the cycle will appear on the display.

6. CUSTOMISE THE WASH CYCLE. Use the relevant buttons:
   Modifying the temperature and/or spin speed. The machine automatically selects the maximum temperature and spin speed set for the selected wash cycle; these values cannot therefore be increased. The temperature can be decreased by pressing the  button, until the cold wash “OFF” setting is reached. The spin speed may be progressively reduced by pressing the button, until it is completely excluded (the”OFF” setting). If these buttons are pressed again, the maximum values are restored.
   Setting a delayed start.
   To set a delayed start for the selected programme, press the corresponding button repeatedly until the required delay period has been reached. When this option is enabled, the symbol lights up on the display. To remove the delayed start function press the button until the text “OFF” appears on the display.
   Modifying the cycle settings.
   • Press the button to enable the function; the indicator light corresponding to the button will switch on.
   • Press the button again to disable the function; the indicator light will switch off.
   ! If the selected function is not compatible with the programmed wash cycle, the indicator light will flash and the function will not be activated.
   ! If the selected function is not compatible with another function which has been selected previously, the indicator light corresponding to the first function selected will flash and only the second function will be activated; the indicator light corresponding to the enabled function will remain lit.
   ! The functions may affect the recommended load value and/or the duration of the cycle.

7. START THE PROGRAMME. Press the START/ PAUSE button. The corresponding indicator light will become green, remaining lit in a fixed manner, and the door will be locked (the DOOR LOCKED symbol will be on). During the wash cycle, the name of the phase in progress will appear on the display. To change a wash cycle while it is in progress, pause the washing machine using the START/PAUSE button (the START/PAUSE indicator light will flash slowly in an orange colour); then select the desired cycle and press the START/ PAUSE button again.
   To open the door while a cycle is in progress, press the START/PAUSE button; if the DOOR LOCKED symbol is switched off the door may be opened. Press the START/PAUSE button again to restart the wash cycle from the point at which it was interrupted.

8. THE END OF THE WASH CYCLE. This will be indicated by the text “END OF CYCLE” on the display; when the DOOR LOCKED symbol switches off the door may be opened. Open the door, unload the laundry and switch off the machine.
   ! If you wish to cancel a cycle which has already begun, press and hold the **** button. The cycle will be stopped and the machine will switch off.

Wash cycles and functions

Table of wash cycles

Wash cycles| Description of the wash cycle| Max.
temp.
(act)| Max.
speed
(rpm)| Detergents| Max. load
(kg)
---|---|---|---|---|---
Pre-
wash| Wash| Fabric
softener| Normal| Mini
load| Eco
Wash
Everyday wash cycles (Daily)
| Cottons| (*) fist press of the button). extremely soiled whites.| 90°| 1400| •| •| •| 8| 3,5| 3,5
**| Cottons| () (2’1 press of the button) heavily soiled whites and resistant colors.| 60°| 1400| –| •| •| 8| 3,5| 3,5
| Cottons| (*irk) (g° pressor the button) heavily soiled whites and delicate colors.| 40°| 1400| –| •| •| 8| 3,5| 3,5
| Synthetics PI press of the button). heavily soiled resistant colors.| 50°| 800| –| •| •| 3| 1,5| 3
| Synthetics (2′” press of the button) lightly soiled resistant colors.| 40°| 800| –| •| •| 3| 1,5| 3
| Synthetics ( I’d pass of the button) lightly soiled resistant colors.| 30°| 800| –| •| •| 3| 1,5| 3
| Bed 8 Bath: washes bathroom laundry and bedlinen.| 60°| 1400| –| •| •| 8| 3,5| –
| Fast wash 60′ (7′ press of the button) to refresh lightly soiled garments quickly [not suitable for wool, silk and clothes which require washing by hand).| 60°| 1400| –| •| •| 3| 1,5| 3
| Fast wash 30′ (2′ d press of the button) to refresh lightly soiled garments quickly [not suitable for wool, silk and clothes which require washing by hand).| 30°| 800| –| •| •| 3| –| 3
| Special cycles / Memory
M| Memory: allows for any wash cycle to be stored.
| Wool: for wool, cashmere, etc.| 40°| 600| –| •| •| 2| 1| –
| Silk/Curtains: for garments in silk and viscose, lingerie.| 30°| 0| –| •| •| 2| 1| –
Partial wash cycles
| Fast Spin cottons tin press of the button)| –| 1400| –| –| –| 8| –| –
| Slow spin delicates (74′ press of the button)| –| 800| –| –| –| 3| –| –
| Rinse cottons (zany press of the button)| –| 1400| –| –| •| 8| 3,5| –
| Pump out (7tl press of the button)| –| 0| –| –| –| 8| –| –

The duration of the wash cycles can be checked on the display.
For all Test Institutes:
() Test wash cycle in compliance with regulation EN 60456: set wash cycle (1stpress of the button) with a temperature of 40°C.
() Long wash cycle for cottons: set wash cycle (2nd press of the button) with a temperature of 60°C.
() Short wash cycle for cottons: set wash cycle (3rd press of the button) with a temperature of 40°C.
Wash functions

Super Wash
Because a greater quantity of water is used in the initial phase of the cycle, and because of the increased cycle duration, this function offers a high- performance wash.

It cannot be used with the and ”Partial wash cycles”.

Reduced Creases
By selecting this function, the wash and spin cycles will be modified in order to reduce the formation of creases. At the end of the cycle the washing machine will perform slow rotations of the drum; the ”Reduced creases” and START/PAUSE indicator lights will flash (orange) and the text “END OF CYCLE” will appear on the display. To end the cycle, press the START/PAUSE button or the ”Reduced creases” button.
For the Silk/Curtains cycle, the machine will end the cycle while the laundry is soaking; the ”Reduced creases” and START/PAUSE indicator lights will flash (orange) and the text “RINSE HOLD” will appear on the display. To drain the water so that the laundry may be removed, press the START/PAUSE button or the ”Reduced creases” button.

! It may not be used with the ”Fast wash 30”, and ”Pump out” programmers.
Mini Load
This function is recommended for when the load of laundry is equal to half, or less than half, of the maximum recommended load (see Table of wash cycles).
! It cannot be used in conjunction with the”Fatwahs 30”, and ”Pump out” programmed.

Timer Saver
Reduces the duration of the wash cycle.

! It cannot be used with the and ”Partial wash cycles”.

Eco Wash
The Eco Wash function saves energy by not heating the water used to wash your laundry ” an advantage both to the environment and to your energy bill.
Instead, intensified wash action and water optimizations’ ensure great wash results in the same average time of a standard cycle.
For the best washing results we recommend the usage of a liquid detergent.
! It cannot be used with the and ”Partial wash cycles”.

Detergents and laundry

Detergent dispenser drawer
Good washing results also depend on the correct dose of detergent: adding too much detergent will not necessarily result in a more efficient wash, and may in fact cause a build up on the inside of your appliance and contribute to environmental pollution.
! Do not use hand washing detergents because these create too much foam.

Open the detergent dispenser drawer and pour in the detergent or washing additive, as follows

! Do not pour detergent into the middle compartment (*).
Detergent should only be poured into the compartment 1.

compartment 1: Detergent for the wash cycle (powder or liquid)
For best results liquid detergent should be poured in the dispenser immediately before the start of the programme.
compartment 2: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.

Preparing the laundry

• Divide the laundry according to:
  – the type of fabric/the symbol on the label
  – the colours: separate coloured garments from
  whites.

•  Empty all garment pockets and check the buttons.

• Do not exceed the listed values, which refer to the weight of the laundry when dry:
  Durable fabrics: max. 8 kg
  Synthetic fabrics: max. 3,5 kg
  Delicate fabrics: max. 2 kg
  Wool: max. 2kg
  Silk: max. 2 kg

How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g

Special wash cycles
Fastwash 30′: this wash cycle was designed to wash lightly soiled garments quickly: it lasts just 30 minutes and therefore saves both energy and time.
By selecting this wash cycle ( at 30°C), it is possible to wash different fabrics together (except for wool and silk items), with a maximum load of 3 kg.
Silk : use special wash cycle to wash all silk garments. We recommend the use of special detergent which has been designed to wash delicate clothes.
Curtains : fold curtains and place them in a pillow case or mesh bag. Use wash cycle .

Wool: Hotpoint is the only washing machine manufacturer to have been awarded the prestigious Toolmark Platinum Care endorsement (M.0508) by the Woodlark Company, which means that all woollen garments may be washed in the washing machine, even those which state ”hand wash only” on the label. Wash cycle therefore offers complete peace of mind when washing woollen garments in the washing machine (max. load 2 kg) and guarantees optimal performance.

Load balancing system
Before every spin cycle, to avoid excessive vibra- tions and to distribute the load in a uniform man- ner, the drum rotates continuously at a speed which is slightly greater than the washing rotation speed. If, after several attempts, the load is not balanced correctly, the machine spins at a reduced spin speed. If the load is excessively unbalanced, the washing machine performs the distribution process instead of spinning. To encourage improved load distribution and balance, we recommend small and large garments are mixed in the load.

Precautions and tips

! This washing machine was designed and constructed in accordance with international safety regulations. The following information is provided for safety reasons and must therefore be read carefully.

General safety

•  This appliance was designed for domestic use only.
• The washing machine must only be used by adults, in accordance with the instructions provided in this manual.
• Do not touch the machine when barefoot or with wet or damp hands or feet.
• Do not pull on the power supply cable when unplugging the appliance from the electricity socket. Hold the plug and pull.
• Do not open the detergent dispenser drawer while the machine is in operation.
• Do not touch the drained water as it may reach extremely high temperatures.
• Never force the porthole door. This could damage the safety lock mechanism designed to prevent accidental opening.
• If the appliance breaks down, do not under any circumstances access the internal mechanisms in an attempt to repair it yourself.
• Always keep children well away from the appliance while it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of two or three people and handle it with the utmost care. Never try to do this alone, because the appliance is very heavy.
• Before loading laundry into the washing machine, make sure the drum is empty.

Disposal

• Disposing of the packaging materials: observe local regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment, requires that old household electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimism the recovery and recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected.
  Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

Opening the porthole door manually
In the event that it is not possible to open the porthole door due to a Powercat, and if you wish to remove the laundry, proceed as follows:

1. remove the plug from the electrical socket.
2. make sure the water level inside the machine is lower than the door opening; if it is not, remove excess water using the drain hose, collecting it in a bucket as indicated in the figure.
3. using a screwdriver, remove the cover panel on the lower front part of the washing machine (see figure).
4. pull outwards using the tab as indicated in the figure, until the plastic tie-rod is freed from its stop position; pull downwards and open the door at the same time.
5. reposition the panel, making sure the hooks are securely in place before you push it onto the appliance.

Care and maintenance

Cutting off the water and electricity supplies

• Turn off the water tap after every wash cycle.
  This will limit wear on the hydraulic system inside the washing machine and help to prevent leaks.

• Unplug the washing machine when cleaning it and during all maintenance work.

Cleaning the washing machine
The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.
Cleaning the detergent dispenser drawer

Remove the dispenser by raising it and pulling it out (see figure).
Wash it under running water; this operation should be repeated frequently.

Caring for the door and drum of your appliance

•  Always leave the porthole door ajar in order to prevent unpleasant odors from forming.

Cleaning the pump
The washing machine is fitted with a self-cleaning pump which does not require any maintenance.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are any cracks, it should be replaced immediately: during the wash cycles, water pressure is very strong and a cracked hose could easily split open.
! Never use second-hand hoses.

Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see ”Assistance”), make sure that the problem cannot be not solved easily using the following list.

The washing machine does not
switch on.| • The appliance is not plugged into the socket fully, or is not making contact.
• There is no power in the house.
The wash cycle does not start.| • The washing machine door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been opened.
• A delayed start has been set (see ”Running a wash cycle”).
The washing machine does not
take in water (the text “NO
WATER, CHECK SUPPLY”
appears on the display).| • The water inlet hose is not connected to the tap.
• The hose is bent.
•  The water tap has not been opened.
•  There is no water supply in the house.
• The pressure is too low.
• The START/PAUSE button has not been pressed.
The washing machine
continuously takes in and
drains water.| • The drain hose is not fitted at a height between 65 and 100 cm from
the floor (see ”Installation”).
• The free end of the hose is under water (see ”Installation”).
•  The wall drainage system is not fitted with a breather pipe.
If the problem persists even after these checks, turn off the water
tap, switch the appliance off and contact the Assistance Service. If
the dwelling is on one of the upper floors of a building, there may be
problems relating to water drainage, causing the washing machine to
fill with water and drain continuously. Special anti-draining valves are
available in shops and help to avoid this inconvenience.
The washing machine does not
drain or spin.| •  The wash cycle does not include draining: some wash cycles require the
drain phase to be started manually (see ”Wash cycles and functions”).
• The ”Reduced creases” function has been activated: To complete the wash
cycle, press the START/PAUSE button (see ”Wash cycles and functions”).
• The drain hose is bent (see ”Installation”).
• The drainage duct is clogged.
The washing machine vibrates a
lot during the spin cycle.| • The drum was not unlocked correctly during installation (see ”Installation”).
• The washing machine is not level (see ”Installation”).
• The washing machine is trapped between cabinets and walls (see ”Installation”)
.
The washing machine leaks.| • The water inlet hose is not screwed on properly (see ”Installation”).
• The detergent dispenser drawer is blocked (for cleaning instructions, see
•  Care and maintenance”).
• The drain hose is not fixed properly (see ”Installation”).
The machine is locked and the
display flashes, indicating an
error code (e.g. F-01, F-..).| • Switch off the machine and unplug it, wait for approximately 1
minute and then switch it back on again.
If the problem persists, contact the Technical Assistance Service.
There is too much foam.| • The detergent is not suitable for machine washing (it should display the text ”for washing machines” or ”hand and machine wash”, or the like).
• Too much detergent was used.

Assistance

Guarantee
12 Months Parts and Labor Guarantee
Your appliance has the benefit of our manufacturers guarantee, which covers the cost of breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:

• The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
• The appliance is used only on the electricity or gas supply printed on the rating plate.
• The appliance has been used for normal domestic purposes only.
• The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not authorised by us.
• Any repair work must be undertaken by us or our appointed agent.
• Any parts removed during repair work or any appliance that is replaced become our property.
• The appliance is used in the United Kingdom or Republic of Ireland.
• The guarantee does not cover:
• Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
• Replacement of any consumable item or accessory . These include but are not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
• Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.

5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your appliance with us and the parts being fitted by one of our authorised engineers.
There will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on 08709 088 088 (ROI 01 230 0233).

Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
If we cannot resolve the technical problem we will replace your machine or, if you prefer, give you your money back.

After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working life than us – the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.

UK: 08709 077 077
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee you must register your appliance with us.

UK: 0870 6092094
Republic of Ireland: 01 230 0800
www.hotpointservice.co.uk

Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17

Recycling & Disposal Information

As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use quality, recycled components to keep down customer costs and minimize material wastage.
Please dispose of packaging and old appliances carefully. To minimize the risk of injury to children, remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.

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