GE Lighting 22518 Smart Bridge User Guide

GE Lighting 22518 Smart Bridge

Specification

• BRAND: GE Lighting
• LIGHT TYPE: LED
• WATTAGE: 5 watts
• BULB BASE: E26 Medium
• LIGHT COLOR: White
• VOLTAGE: ‎120 Volts
• SHAPE: Br30
• MATERIAL: ‎Plastic
• CONNECTIVITY TECHNOLOGY: ‎ Bluetooth
• INDOOR/OUTDOOR USAGE: ‎Indoor
• CONTROLLER TYPE: Google Assistant, Amazon Alexa, Homekit
• POWER SOURCE: ‎ Electric
• CONNECTIVITY PROTOCOL: ‎Wi-fi

Introduction

Your smart lightbulbs are always within reach thanks to C by GE: To turn on or off, dim, and manage your smart light bulbs across the house individually or in groups, sync with Apple HomeKit, Alexa, or Google Home. Smart light bulbs with enhanced comfort and convenience: For improved features like scheduling and remote control while away from home, you may combine your smart light bulb system with a voice assistant using the C by GE C-Reach smart bridge. Create a smart home with smart bulbs that are compatible with Apple HomeKit, Google Home, and Alexa (available separately): Simple pairing with the C-Reach smart bridge will provide voice control for your smart light bulbs.

Use your smart LED bulbs and other smart gadgets to their full potential: By connecting other devices to your smart LED light bulbs through Google Home, Alexa, or Apple HomeKit, the C by GE bridge enables you to expand the functionality of your smart home. The GE Hub’s little C: Upgrade your LED bulbs without using cumbersome machinery or unattractive cords. The wireless smart bridge has a sleek form that takes up little room and is simple to integrate with any style.

ENABLE GOOGLE WITH YOUR C-REACH

First, connect your C-Reach to the C by GE app. Then, add your C by GE lights to the C-Reach location.

NOTE: If you are setting up Google with your C by GE smart switch or plug, you do not need a C-Reach. Our smart switches and plug are Wi-Fi devices that do not require a hub to enable your voice assistant.

If you are new to C by GE and Google Home:

1. Download the Google Home app
2. Tap the Add (+ icon)
3. Select “Set up device”
4. Select “Works with Google – Have something already set up?”
5. Type “C by GE” in the search bar and select “C by GE”
6. Enter your C by GE account login information. This will link your C by GE and Google Home account.
7. Google Home will identify and display the C by GE devices you have connected to your C by GE app. If you have more than one, you will set up each device one at a time. Select the first and follow the steps in-app. Continue until all C by GE devices are setup.

If you have previously set up C by GE devices with Google and want to add more:

• If you haven’t already, set up your device in the C by GE app.
• Open the Google Home app:
• iPhone users:
  • Tap the Add (+ icon)
  • Select “Set up device”
  • Select “Works with Google – Have something already set up?”
  • Under “Linked,” tap “C by GE”
  • Select “Check for new devices”
• Android users:
  • Scroll to the “Linked to you” category towards the bottom of the homepage. Your new C by GE devices should be listed.
• Tap your new devices to set up

ENABLE ALEXA WITH YOUR C-REACH

First, connect your C-Reach to the C by GE app. Then, add your C by GE lights to the C-Reach location.

NOTE: If you are setting up Alexa with your C by GE smart switch or plug, you do not need a C-Reach. Our smart switches and plug are Wi-Fi devices that do not require a hub to enable your voice assistant.

If this is your first time setting up C by GE devices with Alexa:

1. If you haven’t already, set up your devices in the C by GE app
2. Open the Alexa app
3. Tap the menu icon in the top left corner
4. Select “Skills & Games”
5. Tap the search icon and type in “C by GE”
6. Select the C by GE skill and tap “Enable to use”
7. Enter your C by GE account login information
8. Next, you will be prompted to Discover Devices. Tap “Discover Devices” button
9. Alexa will discover your C by GE devices, and now you can start controlling them! You can use the Alexa app to add them to rooms, create routines, and more.

If you have previously set up C by GE devices with Alexa and want to add more:

1. If you haven’t already, set up your device in the C by GE app.
2. Check your devices page in the Alexa app. If you see your device listed, you’re done! Most of the time, Alexa automatically discovers your new C by GE devices within 30 seconds of completing setup.
3. If you do not see your new device listed, simply say, “Alexa, discover devices.”

HOW TO: SET UP YOUR C-REACH SMART BRIDGE

Enable Voice Control* and Out of Home Control for your C by GE lights with the C-Reach smart bridge. Let’s get started!

REQUIREMENTS

1. 4GHz Wi-Fi
2. Wi-Fi on your phone is turned on
3. Plug in your C-Reach in the same room as your Wi-Fi router
4. Do not block the outlet your C-Reach is plugged into with furniture or anything that could interfere with the Wi-Fi signal

IOS INSTRUCTIONS:

1. Download and open the C by GE app.
2. Plug in your C-Reach in the same room as your Wi-Fi router
3. On the home screen, tap the (plus +) icon.
4. Select “Add New Devices.”
5. Select “C-Reach”
6. Leave the C by GE app and go to the Wi-Fi settings on your phone. For iOS users, scroll past your list of available Networks to find your C-Reach.
7. Select “C-ReachXXXXXX”
   • The 6 characters will be a combination of numbers and letters. These will match the last 6 MAC Address characters on the back of the C-Reach.
8. Select the Wi-Fi network you want the C-Reach to connect to.
9. Tap “Next”
10. Wait for your C-Reach to join your Wi-Fi network.
11. Once connected, go back to the C by GE app and tap “Continue.”

Your C-Reach is now ready!

ANDROID INSTRUCTIONS:

1. Download and open the C by GE app.
2. Plug in your C-Reach in the same room as your Wi-Fi router
3. On the home screen, tap the (plus +) icon.
4. Select “Add New Devices.”
5. Select “C-Reach”
6. Select the Wi-Fi Network you want the C-Reach to connect to.
7. Leave the C by GE app and go to the Wi-Fi settings on your phone.
8. Select “C-ReachXXXXXX”
   • The 6 characters will be a combination of numbers and letters. These will match the last 6 MAC Address characters on the back of the C-Reach.
9. Once connected:
   • If you already have an existing location with a Wi-Fi device (Sol), you will be prompted to create a new location. (Only one Wi-Fi device can be connected to a location).
   • If you don’t have an existing location with a Wi-Fi device, but have Bluetooth devices (C by GE smart lights) connected, you will be prompted to turn on those Bluetooth devices so they can be added to the C-Reach location. Tap Continue when devices are turned on.

ENABLE APPLE HOMEKIT WITH YOUR C-REACH

To enable the Works with HomeKit feature, you will need a C-Reach. Make sure to first, write down the 8-digit HomeKit setup code (xxx-xx-xxx) on the back of the C-Reach. You will need this number for set up.

NOTE: HomeKit is currently only available for our C by GE smart lights. Functionality for C by GE switches and plug is coming soon. Keep an eye on cbyge.com for updates.

Next, set up your C-Reach in the C by GE app before proceeding to the following instructions.

1. Open C by GE app and go to Settings
2. Select “HomeKit & Siri”
3. Tap the (plus +) icon in the top right corner.
4. Select “Add Accessories”
5. Make sure to reference the HomeKit setup code on the back of the C-Reach. Once you are ready, press Continue.
6. Either scan the back label of the C-Reach or hold your iPhone near the back label. If you do not scan, you will be prompted to type in the HomeKit setup code. This is an 8-digit code on the back of the C-Reach (xxx-xx-xxx)
7. Select the accessory
8. Once connected, tap “Next,” then tap “Next” as C by GE bulbs are identified.

You’re done! You can now control your C by GE smart lights with HomeKit.

CAN’T FIND C-REACH DEVICE NETWORK DURING SETUP

If you can’t find the C-Reach device network during the setup process, here are some common solutions:

1. Make sure your C-Reach is in the same room as your router
2. Confirm that the mobile device has access to the internet, either through Wi-Fi or Cellular Data.

DEVICES IN THE C-REACH LOCATION ARE NO LONGER RESPONDING

If your devices in the C-Reach location are no longer responding, here are some common solutions:

1. Confirm the devices are all powered on at the wall switch.
2. Confirm that the mobile device has access to the internet, either through Wi-Fi or Cellular Data.
3. Put the mobile device into airplane mode for 10 seconds, then turn off airplane mode, reopen the C by GE app and try to control devices.
4. “Hard-close” the C by GE app and reopen it and try to control devices.
5. “Hard-reset” the mobile device, then open the C by GE app and try to control devices.
6. Unplug the C-Reach, wait 10 seconds, then plug it back into the wall outlet.
7. Reconnect the C-Reach to your Home Wi-Fi network.
8. Factory Reset the C-Reach (Factory resetting your C-Reach will unpair all of your devices. You will need to factory reset your devices and add them back into the C by GE app.)

HOW TO: FACTORY RESET YOUR C-REACH

1. Unplug your C-Reach from the wall outlet
2. While holding the side button, plug it back into the wall and continue holding the button for at least 10 seconds.
3. All 3 LEDs will start flashing once the C-Reach has been successfully reset.

NOTE: Factory resetting your C-Reach will unpair all of your devices. You will need to factory reset your devices and add them back into the C by GE app.

HOW TO: CHANGE YOUR C-REACH WI-FI NETWORK

If you want to change the Wi-Fi network your C-Reach is currently connected to or reconnect your C-Reach to your Wi-Fi network without Factory Resetting all of your devices, follow the instructions below. Instructions differ based on the type of device you have.

IOS INSTRUCTIONS

1. Make sure the C-Reach is plugged in and powered on.
2. Press and hold the side button on the C-Reach for at least 5 seconds.
3. When the Power LED starts to flash, go to your phone’s Wi-Fi settings.
4. Scroll past your available Wi-Fi networks and select C-Reach.
5. Select the Wi-Fi network you want to connect to, tap Next.
6. The app will inform you once your C-Reach and Wi-Fi network are connected.

ANDROID INSTRUCTIONS

1. Go to Settings in the C by GE app.
2. Select My Devices, then Accessories.
3. Select C-Reach.
4. Tap the three dots in top right corner and select, Update Wi-Fi Network.
5. Make sure the C-Reach is plugged in and powered on.
6. Press and hold the side button on the C-Reach for at least 5 seconds.
7. When the Power LED starts to flash, press Continue.
8. Select the Wi-Fi network you want to connect to.
9. Type in password (if applicable).
10. Go to your phone’s Wi-Fi settings and select C-ReachXXXX.
11. Once connected, reopen the C by GE app.
12. The app will inform you once your C-Reach and Wi-Fi network are connected.

FAQs

Does this hub allow Alexa to change the color of my c-sleep lamps, or just dim them?****

Yes, voice commands can be done through the Alexa, for changing color temperatures on the C-Sleep bulbs, when using the C-Reach hub.

Can you use this to turn on and off c by ge wired toggle switches while away from home?****

You do not need one of these to control the switches outside of your home. If you are having trouble with your switches please call our support line so we can help you out. Phone: 1-(844)-30C-BYGE (1-844-302-2943).

Does this integrate with HomeKit?****

Yes. But not officially. It will be a bit finicky and may not work. There is a code on the back of the device. Make sure your phone and c reach are on the same network when adding. You will need to add it manually in the Home app. https://www.google.com/amp/s/www.idropnews.com/news/ge-adds-homekit-support- to-c-by-ge-smart-lights-heres-how-it-works/76420/amp/

Does this allow you to turn on or off the C by GE motion sensors?

This device is a hub to allow voice control with our Bluetooth bulbs to Alexa, Google Assistant, or Apple HomeKit. The C by GE motion sensors can be controlled through the C by GE app on its own without the need of a hub. If you need more info please reach out to us directly.

Does this allow me to turn off “c by ge” Bluetooth bulbs through amazon echo?****

Yes, it can! But if your intent is to just be using the C by GE app/ Alexa, you may want to check out the Smart Plug as well!

How many bulbs can you program on one c-reach?****

The C-Reach hub can control up to 32 C by GE bulbs.

Will this hub allow me to use the app for automation, and google assistant for voice control? my ge bulbs will currently only use one or the other.****

You do not need the hub for either of these. On the C by GE app, automations are a normal feature. And when using a Google device, the Google Home app is needed to connect the bulbs and you can still set up automations. If you still have questions, feel free to reach out to our C by GE Service Team (844-302-2943) for further assistance.

Does this bridge support 3rd party ZigBee bulbs such as Philips hue?****

At the moment this bridge supports Google assistance and Alexa. I would continue to check the website as we continue to grow the product and see if those will be options for the future.

Does it work with the 3-wire cync smart switches?****

Our C-Reach only works with our Bluetooth Smart Bulbs. Should you have any further questions please feel free to reach out to us and we will gladly assist you further.

Any tips on how to make this bridge connect to Wi-Fi? I tried over 20 times with factory reset every time, followed C by Ge guideline but nothing works.****

After you setup the bulb on the C by GE app you must go to the Alexa app to add C by GE as a skill. You can then add a particular C by GE bulb to Alexa by name or a group of bulbs by creating a ‘room’. Not too difficult and it works well for voice control from anywhere one of your Alexa devices can hear your voice. I am able to as for a single light or all of the lights in a ‘room’. The only time I’ve ever do a factory reset of a bulb is to rename it or add/remove one from a room.

what do high and low light plants have to do with anything?****

Not sure about plants but I tell Alexa by voice command to dim many of my lights at night when I sleep or when I don’t need full lighting.

Can I control more than 1 bulb with a single command****

Yes. You just need to create a group inside the phone app.

How does this help if I already have voice assistance?****

Depending on the type of voice assistance you are using, this is used to bridge control to control of the bulbs using voice commands. Manually control is through the C by GE app. Feel free to check out the webpage www.cbyge.com for more details.

Is this what I need for the Alexa sol device?****

I don’t believe you need on for the Sol. It’s advertised as all in one.

Does this bridge support 2.4 or 5.0 GHz routers?****

this C-Reach bridge can only operate on a 2.4ghz Wi-Fi frequency and will not work on 5g networks. Feel free to reach out to us if you need any additional info.

Video

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>