GE Lighting 93120082 Smart Light Switch User Guide

GE Lighting 93120082 Smart Light Switch

Specification

• OPERATION MODE: ON-OFF-ON
• CURRENT RATING: 5 Amps
• OPERATING VOLTAGE: 120 Volts
• CONTACT TYPE: Normally Closed
• CONNECTOR TYPE: Clamp
• BRAND: GE Lighting
• SWITCH STYLE: Toggle Switch
• TERMINAL: Spst
• MATERIAL: Acrylonitrile Butadiene Styrene
• ITEM DIMENSIONS LXWXH: 21 x 7.24 x 5.71 inches
• CIRCUIT TYPE: ‎ 3-way
• MOUNTING TYPE: ‎ Wall Mount
• ACTUATOR TYPE: ‎ Push Button
• CONTACT MATERIAL: ‎ Plastic
• INTERNATIONAL PROTECTION RATING: ‎IP00
• UPPER-TEMPERATURE RATING: 40 Degrees Celsius
• CONTROLLER TYPE: App Control, Voice Control
• CONTROL METHOD: ‎Voice
• CONNECTIVITY PROTOCOL: ‎Bluetooth, Wi-Fi
• COLOR: White

Introduction

Traditional light bulbs now have smart bulb capabilities thanks to the Cync On/Off Smart Switch, which also keeps smart bulbs smart. Traditional lamps can now be controlled remotely and scenes can be set with the smart Wi-Fi switch. The smart switch, when used with Cync or C by GE smart bulbs, enables app or voice control even when the power is off at the switch. You may manage all of the lights in the room from a single wall switch by combining the Smart Switch with Cync or C by GE Smart Bulbs in other fixtures, such table lamps. You may operate the same light fixture from different switches by using the C by GE On/Off Smart Switch’s wireless connection to other Cync or C by GE Smart Switches.

Easy DIY setup. Without the need for a hub, the Smart Switch can connect directly to Google Home and Amazon Alexa gadgets. works with the majority of residential wiring types. NOTE: The pairing process for this smart switch requires a 2.4GHz Wi-Fi network; a 5GHz network will not function. This product is only meant for usage in US regions.

WARNING: RISK OF ELECTRIC SHOCK

This product installation requires handling 120-volt wiring. Follow each step carefully.

If any concerns handling wiring, hire a qualified electrician. Ensure all work meets applicable local and national codes.

SIMPLE DIY SETUP

• STEP 1: Install your Smart Switches
• STEP 2: Download the Cync App, powered by Savant, on your smartphone
• STEP 3: Add your Smart Switches to the Cync App

COMPATIBILITY REQUIREMENTS

• Rating 120V AC 60Hz
• Neutral wire is not required. (Wire is usually white or grey and is not required)
• Ground wire is required. (Wire is usually green, green with a yellow stripe, or copper)
• Wi-Fi 802.11 b/g/n @ 2.4 GHZ is required
• Works with halogen, incandescent, and LED bulbs, including C by GE and Cync Smart Bulbs
• Not for use with ceiling fans
• LED up to 150 Watts
• Incandescent/halogen up to 450 Watts
• Minimum Load 15 Watts
• If you are using less than 15 Watts, non-dimmable LED bulbs, or C by GE and Cync Smart Bulbs on the circuit, you will need to use the included Bulb Adaptor
• Use the optional Fixture Adaptor (available separately) where the Bulb Adaptor will not fit. Contact Customer Support at 1-844-302-2943 for details.

INCLUDED

YOU’LL NEED

Installing C by GE or Cync Smart Switches on a 3-Way or Multi-Way circuit requires ALL switches on the same circuit to be a C by GE or Cync Smart Switch.  3-Way circuits can vary depending on the method used at the time the home was wired.

These instructions are based on the most commonly used method.

If your wiring does not line up with these instructions, we recommend contacting Customer Service before removing wires from the existing switch. Although our team is trained to help with these installs, there are some situations that could require help from a licensed electrician. For the best result when calling support, be prepared to provide the customer service team with photos of the wiring so the switch terminals and wires can be identified.

NOTE: When installing 3-Wire Switches or Dimmers, your traveler wires can be used interchangeably. In this example, we’ll use the red traveler with line and the black traveler with load.

BEFORE YOU DO ANYTHING!

TURN OFF THE POWER!

• STEP 1: Turn off the power for the switch location at the circuit breaker box.
• STEP 2: Remove wall plates and mounting screws for both switches you are replacing.
• STEP 3: Gently pull switches out from their boxes so wiring can be viewed.
• STEP 4: Test the wires with a voltage tester to ensure power is off. If multiple switches are in the same box, test them as well. Additional breakers may need to be turned off.

CHECK FOR COMPATIBLE WIRING

• STEP 1: Do not disconnect any wires at this stage. We recommend taking a picture of your wiring before proceeding for future reference.
• STEP 2: Wiring colors may vary. In this diagram, ground is green. The red and black wires connected to brass terminals are traveler wires. The wires connected to the black (common) terminals are the line and load (we’ll identify which one is which in “Identify the Line and the Load”).
• STEP 3: If all necessary wiring is present, you can proceed with the installation.

Wiring should look similar to images pictured left.

RESTORE POWER

• STEP 1: Restore power to the switches at the circuit breaker box.
• STEP 2: Because the wires are now disconnected and exposed, be careful not to touch the wires with anything but a voltage tester.

IDENTIFY THE LINE AND LOAD

STEP 1

Make sure that the light is off. Then, check the black common terminals on both switches using a voltage tester. One of them should test positive for voltage, and the other one should not.

• WIRE THAT HAS VOLTAGE = LINE
• WIRE THAT DOESN’T HAVE VOLTAGE = LOAD

The wire box that houses your line wire will be your line side box/switch, while the box that houses your load wire will be your load side box/switch.

BEFORE YOU CONTINUE!

TURN OFF THE POWER!

Turn off the power for the switch location at the circuit breaker box.

WHAT TYPE OF BULBS DO YOU PLAN TO USE? YOU MAY NEED TO INSTALL A BULB ADAPTOR

Some installations require the included Bulb Adaptor to maintain Wi-Fi connectivity and to ensure your switch and bulbs work together.

IF YOUR SWITCH CIRCUIT INCLUDES A LOAD OF AT LEAST 15 WATTS:

IF YOUR SWITCH CIRCUIT DOES NOT INCLUDE A LOAD OF AT LEAST 15 WATTS:

INSTALLING THE BULB ADAPTOR

STEP 1: Twist the Bulb Adaptor onto the base of the medium-base (E26) light bulb.

STEP 2: Screw the bulb and Adaptor into the fixture.

NOTE: Only one Bulb Adaptor is needed per switch, even if there are multiple light bulbs on the circuit. If installing in a recessed can application, you may need to adjust the recessed can depth to ensure the bulb is flush.

IF THE BULB ADAPTOR DOES NOT FIT YOUR BULB OR FIXTURE, YOU HAVE OTHER OPTIONS:

• Replace your lights with incandescent, halogen, or dimmable LED light bulbs that meet the 15-Watt minimum load requirement. See a list of compatible bulbs at gelighting.com/cync
• Install our Fixture Adaptor to the actual fixture in the ceiling. For install instructions and where to get a C by GE or Cync Fixture Adaptor (available separately), contact Customer Support at 1-844-302-2943

IDENTIFY AND LABEL WIRES

Before disconnecting the wires from the switch, identify each wire and use the provided labels as needed.

• LINE: Based on “Identify the Line and the Load,” label the LINE wire that did test positive for voltage.
• LOAD: Based on “Identify the Line and the Load,” label the LOAD wire that did not test positive for voltage.
• NEUTRAL: Standard switches do not require them, but the neutral wires may be present in the box. C by GE or Cync 3-Wire Smart Switches and Dimmers do not require neutral wires to operate. If neutral wires are present in the junction box, cap the neutral wires and do not connect to the C by GE or Cync Smart Switches or Dimmers.
• GROUND: These are usually an individual or a group of bare copper or green wires that are sometimes connected to the green ground terminal of the original switch. If not connected to the original switch, they should be in the back of the box.
• TRAVELERS: The traveler wires are connected to the brass screws on the original switches. These wires are in the same sheathed cable and should be different colors that can vary between black, white, or red. One of these wires will be used to provide power to the C by GE or Cync Smart Switch on the load side of the circuit. C by GE or Cync 3-Wire Smart Switches require both travelers to be used.

INSTALL THE SMART SWITCHES

Now that you have successfully identified each wire, you can disconnect the wires and remove the original switches.

LINE SIDE

• STEP 1: Connect the LINE wire and one of the TRAVELER wires from the wall to the black LINE wire on the C by GE or Cync Smart Switch. In this example, we used the red traveler, but you can use either one.
• STEP 2: Connect the second remaining TRAVELER wire from the wall to the black LOAD wire on the C by GE or Cync Smart Switch. For our example, we’ll use the black traveler.
• STEP 3: Connect the GROUND wire from the wall to the green GROUND wire on the C by GE or Cync Smart Switch.

LOAD SIDE

• STEP 1: Connect the same TRAVELER you connected to LINE on the first switch to the LINE wire on this switch. We used the red wire in our example.
• STEP 2: Connect the LOAD wire from the wall and the same TRAVELER that we connected to the LOAD on the first switch to the LOAD on this switch. We used the black traveler in our example.
• STEP 3: Connect the GROUND wire from the wall to the green GROUND wire on the C by GE or Cync Smart Switch.

USING WIRE NUTS

1. Insert wires into wire nut.
2. Turn wire nut clockwise.
3. Pull gently on wires to test connection.

SECURE THE SMART SWITCHES

• STEP 1: Neatly push the wires back into the boxes.
• STEP 2: Using the screws provided, secure the switch to the wall until level and flush.
• STEP 3: Using the screws provided, secure the faceplate bracket.
• STEP 4: Snap the faceplate cover onto the bracket.
• STEP 5: Restore power to the switches at the circuit breaker box.

TROUBLESHOOTING

• LED indicator light or light ring will flash blue until the switch is added to the Cync App.
• LED indicator light or light ring will not illuminate if wired incorrectly or if the switch circuit does not meet the specified load requirements.

IMPORTANT: Only the load switch will turn the light on/off until the two Smart Switches are linked in the Cync App. The dimmer buttons will not work on either switch until the two smart switches are linked in the Cync App. We will handle the app set up in “Enable 3-Way Control in the Cync App.”

IF LIGHTS DON’T TURN ON:

• STEP 1: Check that power to the switch is on at the breaker.
• STEP 2: Turn power off at the breaker, return to the switch to confirm the wires are securely and properly wired according to the installation guide.
• STEP 3: Go to gelighting.com/cync for more troubleshooting.

IF LIGHTS FLICKER, EXPERIENCE INTERMITTENT POWER LOSS, OR WON’T COMPLETELY TURN OFF:

• STEP 1: Be sure to select the correct bulb type in the Cync App.
• STEP 2: Your installation may require a Bulb/Fixture Adaptor or a different bulb type. See pages 9-10 for more details or visit gelighting.com/cync for troubleshooting help.

ENABLE 3-WAY CONTROL IN THE CYNC APP

NOTE: Only the load switch will turn the light on/off until the two Smart Switches are linked in the Cync App. Dimmer mode can be enabled during setup.

• STEP 1: Download the Cync App.
• STEP 2: Add the devices to the Cync App, following all instructions given during setup.
• STEP 3: Add both Smart Switches to the same Room and/or Group in the Cync App. They must be placed in the same Room to enable three-way control.
• STEP 4: The light ring for each switch should change from flashing blue to
• solid white when setup has successfully completed, and the switch is connected via Wi-Fi.
• STEP 5: Test that your 3-Way Smart Switches operate correctly. Need assistance? Call Customer Support at 1-844-302-2943.

FAQs

If this is switched to the off position, will my automations still work? Or will that disconnect it like a regular household switch does?****

I have a lot of these switches in use around my house and I love them. The app isn’t always the easiest to use, but they have made some recent updates that fixed a lot of the issues. To answer this question specifically, the switch is never truly “off.” While the lights controlled by the switch may not be lit, the switch is always connected to your Wi-Fi network and, as such, will always be controllable via the app or through the scene automations.

Can this switch connect to and control C by GE smart plugs? and/or third-party smart plugs?****

It will work with the C by GE Smart Plug by adding them to the same room within the C by GE app. It will not work with 3rd party products.

Would this switch work with exterior flood lights?****

Yes, this switch will work with exterior lights. However, the switch is indoor rated and will need to physically be indoors. It’s also important to note that our 3-Wire switches require a 15W minimum on the circuit.

Does the Paddle rest in the middle? So, press up on the paddle to turn on and press down to turn off?****

the bottom part of the paddle is the only part that would need to be pressed to operate the switch.

Is there an additional wireless switch I can use to control this one from another part of the room?****

We do have wireless switches, and once added to the same room (within the app) this will link the two switches together and allow you to control your light from either switch.

Will this connect to a 5ghz Wi-Fi network?****

All of our Smart Switches are 2.4ghz only. We have tested them on most of the top brand mesh networks and have had good results with most of them in case that’s what you are referring to. Please reach out to our support team for more clarification.

What if you want to replace a spst switch w no ground?****

The switch that you are replacing this with will need to have standard wiring (line, load, and ground) although you can also ground it to a gang box it it’s made out of metal. If you need more info reach out to us directly.

Can this be used to control a heated towel rack in a bathroom? Currently it’s control by a paddle switch 2 wires and a ground.****

These smart switches are intended to replace existing light switches only and are not meant to control other electrical sources. They also require traditional wiring to be able to control your fixture (line, load and ground). Feel free to reach out to us if you have any additional questions.

Can I use two of these as a 3-way switch, but with one switch not attached to a load? I.e., one switch wired normally, one just to hot and neutral?****

in a normal 3-way wiring diagram the load wire is capped off on our switch for the “line side” switch in your wiring setup. Feel free to contact us directly for assistance getting it wired up!

in my hallway I have a switch at each end, Can I change one or do I need to do both?****

If you are intending to use this switch in a 3-way switch setup (2 switches) you will need to have 2 of these switches one on each side. Feel free to contact us if you have additional questions or need assistance.

Will it work in a metal box?****

This switch can be used in any electrical box designed for switches. The switch itself will be grounded just as long as you connect the ground wire. If you have any questions or any additional concerns, feel free to contact our Customer Support team at 1-844-302-2943 or help@cbyge.com.

Is this an ELV dimmer?****

This device does not have any dimming capabilities, and it is not low voltage. Feel free to contact us directly if you have any additional questions.

Will this switch work with three outdoor 8w LED lights in sequence without any flicker?****

Any flickering issues I have experienced with LED bulbs and controllers was resolved by changing out the bulbs to a higher quality, not the controller/switch.

Smartthings does not use only z-wave protocol; st uses Wi-Fi, zigbee and zwave protocols. your answer that st uses only the zw protocol is incorrect?****

I’m sorry I’m not sure where you heard that answer to the question but the Smartthings app does use Zigbee and Wave, however our switches do not use those protocols making the SmartThings app not able to support our switches.

I want replace current 4wire switches with these 3 wires, will it work? Why you recommend I get 4 wire?****

NO! 3 wire switches are for 3 wire applications and 4 wire switched are YES for 4 wire applications where you have a third switch operating a single or multiple light on the same circuit. You need a 4-wire switch to replace a 4-wire switch properly without illegal wiring.

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