Kimberly-Clark 47604 Scott Electronic Counter Mount Foam Skin Care Dispenser Instruction Manual

Scott ® 47604
Electronic Counter Mount
Foam Skin Care Dispenser

47604 Scott Electronic Counter Mount Foam Skin Care Dispenser

IMPORTANT! For secure mounting, follow instructions thoroughly.
Below indicates how the system fits together when installed.

033955 • 9/2019

A Soap Discharge Head
B Support Shaft
C Support Ring
D Motor Module
E Soap Refill Bottle (order separately)
F Battery Compartment Base
G Battery Compartment Cover
H Split Support Ring (Optional)
Parts included in the package for installation of the dispenser:
A. Support Shaft
B. Soap Discharge Head
C. Motor Module
D. Battery Compartment (Base, Cover, and Batteries 4 D cell)
E. Plastic Template

Optional part: Above Counter Chrome Spacer – this part is used to allow the soap discharge head to be raised up, moving the sensor out of the range of hand washing, which can cause inadvertent dispensing.

INSTALLATION INSTRUCTIONS

Materials Required:

• Power Driver
• Phillips Bit
• Phillips Screwdriver
• Cutting Fluid
• 1” Diameter Hole Saw (Diamond Bit for Granite or Stone)
• Clear Silicone Caulk
• Safety Glasses
• Magic Marker
  Note: If drilling of the countertop is required, be sure to use an approved Kimberly-Clark Professional Installer or other trained professional.

A If a 1” hole already exists on the countertop, go to Step F.
B If drilling a new hole, it is recommendedthe hole be away from the faucet, preferably in the 10 o’clock or 2 o’clockposition (Figure 1).
C Use the plastic template provided to determine the appropriate position from the sink’s edge, based on what is under the countertop, the hole should be drilled. Note the maximum dimensionfrom the center of the hole to the edge of the sink is 3.5 inches (Figure 2).
D Once the location is determined, trace  the 1” diameter hole using a marker(Figure 3).
E Drill a 1” diameter hole in the marked location (Figure 4). Clean the area around the hole so it is free of debris.
IMPORTANT – Use the proper drill bit for your surface and use cutting fluid tocool the bit during drilling.
F Select the appropriate head discharge location ensuring soap will discharge into the sink (Figure 5).
G Break away the center portion of the plastic template and discard the piece removed (Figure 6).

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H Position template over hole in counter positioning discharge head so soap will discharge into sink. Peel adhesive backing off above counter spacer, align with opening in template and press down firmly to secure to countertop (Figure 7).
I Insert the support shaft through the hole in the above counter spacer aligning the support shaft with the spacer (Figure 8). Remove template and discard.
J Remove the adhesive liner from the plastic support ring and from the underside of the countertop, slide it thru the support shaft and push it up until it sticks to the underside of the countertop (Figure 9).
Note: If the support ring will not sit flush with the underside of the countertop due to interference with the sink, use the optional split support ring provided instead.
K IMPORTANT – USING A PHILLIPS BIT IN A POWER DRIVER, TIGHTEN  AT FULL SPEED THE 2 SCREWSON THE SUPPORT SHAFT UNTIL THE PLASTIC HEADS BREAK AWAY. REMOVE THE REMAINS OF THE  WHITE PLASTIC HEADS FROM THESUPPORT SHAFT (Figure 10).
L Use the hand tool provided to complete the tightening of the support shaft. Tighten in a clockwise direction (Figure 11).
M Push the signal cable attached to the soap discharge head thru the opening in the support shaft (Figure 12).
N Align the notches on the bottom of the soap discharge head with the tabs on the support shaft (Figure 13).
O Rotate the soap discharge head counter­ clockwise until the tab on the soap discharge head is aligned with the rear tab on the support shaft (Figure 14).
P Important – Using the Allen wrench provided, tighten the set screw clockwise on the back of the soap discharge head until it is tight. The head of the set screw should be flush with the surface of the soap discharge head. (Figure 15).
Q IMPORTANT – APPLY A BEAD OF CLEAN SILICONE CAULK AROUND THE PERIMETER OF THE SOAP DISCHARGE HEAD OR THE ABOVE COUNTER SPACE, IF USED (Figure 16).
R Position the clear tube on the signal cable into the notch on the bottom of the support shaft (Figure 17).
S Remove the protective cap on the signal cable plug. Align the yellow arrow on the signal cable plug with the yellow arrow on the motor module receptacle (Fgure 18).
T Push the signal cable plug into the motor module receptacle. The connection is secured when the yellow arrow on the signal cable plug is no longer visible (Figure 19).
U Align the orange arrow on the motor module with the orange arrow on the support shaft. Push the motor module  up until BOTH snaps lock into place(Figure 20).
V Install the battery compartment to the back or side wall under the countertop using the included screws or double sided tape (not included). Refer to figure 21. Position the
battery compartment no further than 32” from the motor module. Route the power cable 10” above the floor in a position sothat it will not interfere with changing refills
(Figure 22).
W Push the battery compartment cover ontothe battery compartment base until both the top and bottom of the cover snap into place (Figure 23).
Note: The batteries are already loaded in the battery compartment cover.. X Install the power cable plug into the power receptacle on the motor module (Figure 24).
Note: To change batteries, push the key fully into the top of the assembled battery compartment (Figure 25) then grip the battery compartment cover and pull it away from the battery compartment base (Figure 26). Load new batteries and then repeat Step 23. Use only Alkaline D-Cell (LR20) Excell, Procell,
Energizer Max, Duracell Coppertop, or Gold Peak replacement batteries.

SOAP REFILL BOTTLE INSTALLATION AND REMOVAL INSTRUCTIONS
A Slip the straw into the underside of the motor module (Figure 1).
B Push the refill bottle flush to the motor module until both snaps are secure (Figure 2).
Note: When power is supplied to the system prior to installing a soap refill, the red and yellow LEDs will flash indicating a good power connection has been established. The LEDs will continue to flash until a soap refill is installed. When a soap refill is properly loaded into the dispenser the red and yellow LEDs will stop flashing indicating the
refill is properly installed.
C Prime the pump by placing one hand under the soap discharge head to activate the motor. Repeat 4 to 5 times until a consistent shot of foam soap is discharged (Figure 3).
D To remove an empty refill bottle, squeeze the release tabs 1 on the top of the refill and slide the bottle down 2 and out (Figure 4).
USER GUIDE FOR THE SCOTT ® ELECTRONIC COUNTER MOUNT FOAM SKIN CARE DISPENSER
LED INDICATORS: There are several indicator LED’s on the soap discharge head which are used as follows:
Yellow LED (Low Product) – The yellow LED will begin to flash slowly (1 time every second) when the soap refill has between 50 and 90 shots of soap remaining.
Red LED (Low Battery) slow flash – The red LED will begin to flash slowly (1 time every second) when battery power remaining is sufficient for approximately 500 additional shots of soap.

Red LED (Low Battery) rapid flash – The red LED will begin to flash rapidly (4 times every second) when battery power is not sufficient to activate the dispenser. Replace batteries. Red LED (Motor Short) – The red LED will begin to flash 2 times every second. Reboot the dispenser by disconnecting and reconnecting the power.
Note:

• When power is supplied to the system prior to installing a soap refill, the red and yellow LED will flash, indicating a good power connection has been established. It will continue to flash  until a soap refill is installed.
• When a soap refill is properly loaded into the dispenser the red and yellow LED will stop flashing indicating the refill is properly installed.

Troubleshooting Guide

Drill out hole to 1″ minimum diameter.
Support shaft still looseafter tightening.| Plastic screw head broke prematurely.| Use tool provided to manually tighten the support fasteners.
Signal cable plug from soap discharge head does not fit into receptacle on motor module.| Protective cap on signal cable plug not removed.
Plug not properly aligned.| Remove protective cap.
Align the yellow arrows.
Motor module does not snap into the support shaft.| Cable not positioned properly.
Motor module not properly aligned.
Obstruction under the countertop.| Push the cable into the support clip at the bottom of the support shaft.
Align the orange arrows of the support shaft to the motor module.
Relocate obstruction.
Red and yellow LED does not flash when power is
connected.| Batteries not installed properly.
Power cable plug not fully seated in receptacle.| Check orientation of batteries in battery compartment.
Insure power cable plug is fully seated.
Red and yellow LED continues to flash when
soap refill is installed.| Refill not properly installed.| Remove the refill and re-insert insuring both snaps fully
engage.
Soap does not dispense when activated.| Pump not primed.
Refill discharge tube damaged.
Batteries not properly installed.
Refill is empty.
Motor short.| Activate unit for 4 to 5 times to prime the pump.
Check refill discharge tube for cuts or kinks. Replace refill if needed.
Check battery alignment.
Replace empty refill with a full one.
Reboot the dispenser by disconnecting and reconnecting
the power.
Inadvertent soap dispensing.| Sensor range too long.| Move sensor switch to low.
Soap shot is all liquid instead of foam.| Refill is defective.| Replace refill.
Existing hole in counter not 1”.| | Call your representative for direction.
Soap does not dispense when activated. (continued)| Batteries can no longer activate the dispenser (Red LED flashing 4 times per second). Signal cable from
discharge head damaged. Water contamination on
motor module.| Replace batteries.
Replace discharge head.
Replace motor module. Insure discharge head is properly secured tightly to countertop. Insure to seal the support shaft to the countertop with silicone caulk.
Yellow LED flashing on soap discharge head.| Low soap level.| Soap will run out in 30 to 90 shots, replacement is
recommended.
Red LED flashing slowly (1 time per second).| Low battery level.| Battery power will run out in approximately 500 shots.
Red LED flashing rapidly (4 times per second).| Batteries can no longer activate the dispenser.| Replace batteries.
Soap shot is all liquid instead of foam.| Refill is defective.| Replace refill.
Red LED flashing (2 times per second).| Motor short.| Reboot the dispenser by disconnecting and reconnecting
the power.
Existing hole in counter not 1”.| | Call your representative for direction.
Soap does not dispense when activated. (continued)| Batteries can no longer activate the dispenser (Red LED flashing 4 times per second). Signal cable from discharge head damaged. Water contamination on
motor module.| Replace batteries.
Replace discharge head.
Replace motor module. Insure discharge head is properly
secured tightly to countertop.
Insure to seal the support shaft to the countertop with silicone caulk.
Yellow LED flashing on soap discharge head.| Low soap level.| Soap will run out in 30 to 90 shots, replacement is
recommended.
Red LED flashing slowly (1 time per second).| Low battery level.| Battery power will run out in approximately 500 shots.
Red LED flashing rapidly (4 times per second).| Batteries can no longer activate the dispenser.| Replace batteries.
Soap shot is all liquid instead of foam.| Refill is defective.| Replace refill.
Red LED flashing (2 times per second).| Motor short.| Reboot the dispenser by disconnecting and reconnecting
the power.
Existing hole in counter not 1”.| | Call your representative for direction.

Americans with Disabilities Act (For use in U.S. only): Title III of the Americans with Disabilities Act (“ADA”) governs, in detail, the placement and operation of dispensers. You should ensure that your mounting and use of dispensers complies with that law as well as the regulations issued under that statute. The mounting suggestions in this document may or may not fulfill the obligations of the ADA with respect to your facility.
KIMBERLY-CLARK CORPORATION DISCLAIMS LIABILITY FOR PERSONAL INJURIES OR PROPERTY DAMAGES RESULTING FROM INSTALLATION NOT PERFORMED BY KIMBERLYCLARK.

®/* Trademarks of Kimberly-Clark Worldwide,
Inc. / Marques déposées de Kimberly-Clark Worldwide, Inc.
© 2019 KCWW
www.kcprofessional.com

References

• Restroom, Safety & Wiping Products Workplaces Trust | Kimberly-Clark Professional

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