Johnson Controls IQ WIFI 6 Mesh Router User Guide
- June 3, 2024
- Johnson Controls
Table of Contents
IQ WIFI 6 Mesh Router
User Guide
IQ WIFI 6 Mesh Router
CONNECT TO INTERNET Connect one end of the provided ethernet cable into
an available port on a modem or router. Connect the other end into the “WAN”
port on IQ WiFi 6 Plug the barrel jack of the power supply into the “DC-IN”
port on IQ WiFi 6. Plug the power supply into the wall outlet. IQ WiFi 6 will
automatically power up, configure as the primary IQ WiFi 6, and download any
needed updates. The LEDs will be solid green when complete.
PRO TIP: If you are adding additional IQ WiFi 6 to the mesh (see step 2) we suggest you might use this time to unbox and power up.
ADD ADDITIONAL IQ WIFI 6 TO EXPAND COVERAGE
Add up to seven IQ WiFi 6 to cover
dead spots and improve performance Plug the power supply into an additional IQ
WiFi 6. The power LED will stop flashing when complete. (Up to 2 min) Press
the WPS button on the primary and then the additional to begin
pairing
IQ WiFi 6 will automatically sync, configure and download any
updates. The LEDs will be solid green when complete. (Up to 9 min).
PRO TIP: Once the “ “ LED on the Primary IQ WiFi 6 is solid you can repeat WPS pairing additional IQ WiFi 6
CONNECT IQ PANEL OR IQ HUB TO NETWORK
On the IQ Panel (or IQ Hub)
Open settings tray, touch Settings, Advanced Settings, type valid Dealer or
Installer code, then touch WiFi.
Locate the SSID/Network name IQ_WiFi_XXXXXX and touch
it to connect. Default password is located on the sticker & on the bottom of
the Primary Controller 
IQ Panel will automatically move to IQWiFi 6’s
Security Network.
IMPORTANT NOTE: Make sure that the IQ Panel software is 2.8.0, 3.1.0 or
4.2.0 or higher before pairing to the network
CONFIGURE WIFI NETWORK On IQ Panel, open settings tray, touch Settings,
Advanced Settings, type in valid code, touch Installation, Devices, WiFi
Devices, then touch the IQ WiFi icon
Select an SSID/Network name to access the
Network Settings page. Make edits as desired. You’ll use this information to
add devices to the network.
IMPORTANT NOTE: When you hange one network (2.4 or 5 GHz) it will
automatically change the other to match. Press “SAVE” to complete. The entire
IQ WiFi 6 network will automatically sync and reboot.
IMPORTANT NOTE: If replacing an existing Wi-Fi router, use the same SSID
and password so existing devices automatically connect.
CONNECT IQ WIFI 6 TOALARM.COM
Using the Alarm.com MobileTech app, find the customer account Select
“Equipment”
“Add Devices” “Wi-Fi Router” “Qolsys IQ WIFI 6”
Locate the MAC address on the bottom the Primary IQ WiFi 6 Enter the MAC or
touch the “camera” icon and scan the bar code below the MAC ouch “Add” Name
your device. IQ WiFi 6 will sync automatically. IQ WiFi 6 will appear under
“Access Points” on the customer’s account
CONNECT DEVICES TO THE NETWORK
IQ WiFi 6 broadcasts 3 SSID/network names: MAIN: Primary network for
customer devices such as TVs, Tablets and appliances
SECURITY: Your private place for IQ Panel, IQ Remotes, Video Doorbells,
Cameras, etc.
GUEST: For customer’s guests Using the network credentials you created in step
4, add any NEW devices to the MAIN network.
(You’ll move them to the security network in the next step) To move security
devices to the security network, log into your Alarm.com
customer account and choose “Wireless Network” under Video settings.
Choose “Access Point” Select the “Security” SSID/ Network. (Touch “Advanced”
to apply to all cameras.).
Cameras will move automatically
END USER APP IQ WiFi 6 settings and controls will automatically appear in
the end user’s Alarm.com mobile app.
MANAGE WI-FI PROFILES VIEW WI-FI DEVICE LIST PAUSE WI-FI GUEST NETWORK
The Alarm.com App is available in the iOS App Store, Google Play Store and
more
A standalone “IQ WiFi” app is available for end users who are not yet
Alarm.com customers
TROUBLESHOOTING
Many troubleshooting issues can identified using the chart below:
IQ
WiFi 6 link quality between the primary controller and secondary agents using
the LEDs on each unit. To improve link quality move the unit to various
locations in the site. To factory default: press and hold the reset button
with a paper clip for 15 sec. until power LED blinks red, release when LED
solid red.
GOT QUESTIONS?
CONTACT TECH SUPPORT
techsupport@qolsys.com
Johnson Controls proprietary.
Reproduction without permission is not permitted.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Document#: IQWIFI6-IM
Revision Date: 2022-11