ancona Electric Radiator Instruction Manual
- June 3, 2024
- ancona
Table of Contents
- ancona Electric Radiator Instruction Manual
- The Ancona®Electric provides the option to place your radiator in
- Terms & Conditions
- Technical Specifications
- Maintenance – Recommendations for use
- Recycling
- Guarantees & Liabilities
- Diagrams of Ancona®
- WARNING
- Unpack & Inspect / Contents
- You will need:
- • Electric drill and bits
- • Screwdrivers
- Mark Bracket Positions & Hang Radiator
- Electrical Connection
- Operation & Setting
- Operation & Setting
- WARNING
- STAND-BY OPERATION
- Operation & Setting
- Operation & Setting
- INTEGRATED WEEKLY PROGRAMMING
- Operation & Setting
- WINDOW DETECTION FUNCTION
- Read More About This Manual & Download PDF:
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
ancona Electric Radiator Instruction Manual
The Ancona®Electric provides the option to place your radiator in
spaces where it is not possible or convenient to connect to the normal heating system.
Please read these instructions and terms and conditions carefully prior to
installation.
Failure to do so may invalidate the warranty.
Terms & Conditions
All products must be inspected once removed from the packaging and The
Radiator Company notified within 28 days of delivery of any scratches,
blemishes or other damage. The Radiator Company will then replace the
radiator. Imperfect radiators should therefore not be fitted and The Radiator
Company will not accept responsibility for replacement of scratched or damaged
radiators once they have been fitted. This includes any consequential loss or
cost of fitting.
If The Radiator Company are not notified within 28 days of the date on the
signed delivery note then it will be deemed that The Radiator Company have
fully complied with its obligations and claims will not be considered.
Failure to comply with any of the above may invalidate any claims.
We recommend that after you check the product on delivery that it is stored in
its packaging to prevent damage prior to installation. The Radiator Company
cannot accept responsibility for items damaged after delivery.
Technical Specifications
Materials Steel.
Packaging Polythene wrap and boxed
Voltage-feed 230V 50Hz, 1ph
Insulation Class II
Protection degree IP44
Length electrical cable 1200mm
Electronic ambient thermostat with “pilot wire” control
The thermostat can work exclusively when paired with a specially prepared
electric heating element,
equipped with safety devices to limit excess temperature and make the system
safe in the event of
abnormal factors (see Warnings)
Maintenance – Recommendations for use
- This radiator should be cleaned regularly, particularly when in use (at least once a month). Switch off at the socket before cleaning the radiator. Clean it using a non-abrasive product and a soft cloth.
- If you wish to open the window, it is advisable to switch the radiator to standby to save wasting energy.
- If you encounter any problems or the radiator needs to be repaired, do not do this yourself; Please contact The Radiator Company.
Recycling
In accordance with article 14 of the Directive 2012/19/UE of 07/07/2012 on
waste electrical and electronic equipment.
The symbol shown left, also present on the equipment, indicates that it has
been placed on the market and that, when the user decides to get rid of it, it
must be disposed of in separate waste collection (including all the
components, sub-assemblies and consumer materials which are an integral part
of the product).
For information on the systems for collecting these appliances, please contact
The Radiator Company. Waste produced in the home (or of similar origin) may be
consigned to systems for the separate collection of urban waste.
When buying a new appliance of an equivalent type, it is possible to hand over
the old equipment to the seller. The seller will then contact the subject in
charge of the collection of the equipment.
The appropriate separate collection of the scrapped equipment and the
subsequent operations of processing, recovery and environment-compatible
disposal, allows the avoidance of potential negative effects on the
environment and on human health, while favouring the recycling and recovery of
the component materials
Guarantees & Liabilities
The Ancona Electric Radiator is guaranteed for 10 years, the electric parts for 2 years. The guarantees in all cases are subject to the products being installed in accordance with British and or European standards as well as these fitting instructions. The guarantees in all cases are restricted to the free of charge replacement or repair of the failed product only. Our liability will under no circumstances extend beyond the repair or replacement of the product supplied by us. Claimsfor either labour in replacement or damage to property are not admissible. Any goods that are returned, in the event of a problem, will belong to The Radiator Company.
Diagrams of Ancona®
The correct number of Universal Wall Brackets (which act as wall ties too) are supplied with each order.
Universal Wall Brackets should be logically positioned to prevent Ancona
Electric radiators from falling away from the wall. Please refer to 3. Mark
Bracket Positions & Hang Radiator (right)
Please note Ancona Electric radiators must be at least 150mm off floor level
and the plug postition 200mm from floor level.
WARNING
Unpack & Inspect / Contents
All of our products are well packaged & should reach you in perfect
condition. The Radiator Company must be notified of any shortages or damage within 28 days of delivery. For further information please see terms and conditions on back page.
You should have:
- 1 Radiator
- 4 Universal Wall Brackets
You will need:
- Tape measure
• Electric drill and bits
- Spirit level
• Screwdrivers
- Allen Key
Mark Bracket Positions & Hang Radiator
The Universal wall bracket is a clamp style with a separate mounting plate
that is fixed to the wall. When securing the brackets to the radiator wrap
masking tape around your screwdriver to reduce the risk of damaging the paint
finish.
Please refer to fig.1 for bracket positions, vertical bracket positions
can me found by measuring the width of the radiator (not including the
element) less 44mm.
Mount the brackets 95mm down from the top of the radiator and 95mm up from the
bottom. With all bracket positions fixed, the radiator is placed in its final
position.
Electrical Connection
This radiator is designed for connection to a ~230 V power supply with a fixed
socket. It comes with a connecting cable (A O5 VVF)
The cable must be connected to a junction box behind the radiator in
compliance with the applicable standards.
It is necessary to install an omnipolar cut-out, with a contact distance of at
least 3mm.
If the power cable gets damaged or needs to be changed, as a safety precaution
it must be replaced by the manufacturer, an authorised after-sales service or
a qualified Part P competent person
Operation & Setting
If the pilot-wire (Fig.A) is not connected, safety requires that it be
insulated & in no way connected to earth
HEATING ELEMENT TECHNICAL CHARACTERISTICS
The thermostat can work exclusively when paired with a specially prepared
electric heating element, equipped with safety devices to limit excess
temperature and make the system safe in the event of abnormal factors (see
Warnings).
INSTALLATION
Children younger than 3 years old should be kept at a distance, if they are not continuously supervised. Always fix the radiator to the wall as per the assembly instructions above.
The installation must be carried out by a specialized firm in compliance with
the standards in force. When installing the radiator, the BS EN 60364-7-701
according to the edition in force must be complied. For the supply of the
radiator, an omnipolar switch with at least 3 mm of distance between contacts,
must be employed.
When installing in bathrooms or in shower-rooms, the appliance should be
installed in such a way to avoid the switch and other controls to be reached
by people using the bathroom or the shower. (see
The radiator must not be installed immediately beneath a fixed current outlet.
Operation & Setting
DIRECTIONS FOR USE
The radiator must be used only for the purpose described in the manual. In
particular, children must not play with the appliance.
Do not apply put accessories other than those recommended by The Radiator
Company on the radiator. Connect the radiator to the mains power supply after
it has been fixed to the wall.
Children under 3 must be kept at a distance unless under continuous
surveillance.
Children between 3 and 14 years of age and persons with reduced physical,
sensory or learning difficulties, or who lack experience or the necessary
knowledge can use the radiator on condition that it has been positioned or
installed in the normal position contemplated and they have been instructed
and trained in its safe use and are aware of the potential risks.
Children under the age of 14 must not connect the power plug, nor adjust or
clean the appliance. Children and persons with reduced physical, sensory or
learning difficulties, or who lack experience or the necessary knowledge must
not perform cleaning or routine maintenance of the radiator.
It is absolutely prohibited:
- To power the heating element control before having checked the correct installation of the thermostat on the
- To cut the power supply cable to disconnect the appliance
- To damage the power supply cable. If the power cable is damaged the complete electric heating element must be repaired or replaced by the manufacturer or by their technical assistance service, or by a qualified person authorised by the manufacturer, so as to prevent any ris
WARNING
DURING OPERATION, THE RADIATOR CAN GET VERY HOT, AND CAUSE BURNS UNLESS SPECIAL
CARE IS TAKEN. Particular attention should be paid to the presence of
children and vulnerable people
Do not use corrosive or abrasive products or solvents to clean the radiator or
the plastic parts that contain the electrical parts.
The electronic control consists of a thermostat that allows you to choose the
ambient temperature from 7°C to 35°C.
The electronic thermostat has 4 buttons and 1 display (Figure 1 below).
The electronic thermostat is started by pressing the [ON/Standby] button: when
the electronic thermostat is in standby, the flashing letters “St by” appear
on the display; when it is in the chrono modes, the program appears with the
indication of the time or the number of the selected integrated program (P1,
P2, P3), or the setting of the mode temperature
STAND-BY OPERATION
When changing from STAND-BY to one of the operating modes, the electronic
thermostat emits a sound lasting 1 second. Vice-versa, when changing from one
of the operating modes to STAND-BY, the electronic thermostat emits two short
sounds with a pause of half a second between them.
When it is powered, the electronic thermostat emits a warning sound to
indicate its status according to the logic described above.
Next to the display is a coloured bar: an arrow on the display indicates one
of the three colours depending on the current temperature setting, as in the
table below. This indicator provides a visual indication that setting high
temperatures results in a higher energy consumption.
Operation & Setting
DESCRIPTION OF USE
The electronic thermostat has 8 operating modes: 1 pre-set free chrono
program, 3 integrated chrono programs, pilot-wire, comfort, night and
antifreeze. To change from one mode to another, press the FUNCTIONS button.
Two different temperature levels can be set, high and low. High temperature is used in the chrono modes, P1, P2, P3, Pilot-Wire and comfort. Low temperature is used in the chrono modes, P1, P2, P3 and night. High temperature can be modified in comfort mode while low temperature can be modified in night mode using the [+] and [-] keys. The flashing thermometer symbol indicates that modification is in progress. During modification, the high temperature can be decreased to the current low temperature value and, vice-versa, the low temperature can be increased to the current high temperature value.
IMPORTANT: changes in the ambient temperature are normal when using electronic
thermostats when there are variations in the power requested or when the
environmental conditions change outside the room that is to be heated. The set
value is correct only for radiators installed in standard environments. It is
normal for the regulator setting to be different to obtain the same
temperature in different environments (influence of the surrounding
environment).
In chrono mode the temperature levels are used as illustrated in figure 3
below
KEY LOCK
This function allows you to block the use of the keys. It may be useful to activate this setting to avoid accidental changing of settings by unauthorised persons or children. To activate it, hold down the [+] and [-] keys together for at least 3 seconds.
A padlock icon appears when the keys are locked, figure 4. With the key
lock active, it is still possible to put the thermostat in standby or in
operation by pressing the [ON/Standby] button, but it is not possible to
change the temperature setting and the operating mode.
To deactivate the function, hold down the [+] and [-] keys together again for
at least 3 seconds. The padlock icon disappears and the buttons resume the
normal functions.
For safety reasons, always prevent children playing with this product
Operation & Setting
TIME SETTING AND FREE WEEKLY PROGRAMMING
Hold down the [ON/standby] and [Functions] buttons together for at least 3
seconds. The hour numbers will start to flash. Use [+] and [-] to set the
current hour and press the [Functions] button to confirm. Set the current
minutes and day in the same way. The latter is indicated by a corresponding
point on the vertical numbered scale, figure 5 below
After the time, proceed to the weekly programming. Set the sequence for each
hour and for each day of the week.
The selection is made using the [+] and [-] keys; at that time [+] regulates
the high temperature and [-] the low temperature. On the time setting bar, a
dash corresponds to the high temperature and the empty space corresponds to
the low temperature.
Press the [Functions] button to save the day and start the next day with the
same procedure. For example, to have a high temperature from 6 to 10 a.m. and
from 7 to 11 p.m. (and a low temperature in the remaining intervals), see
**figure 6.
** If the [ON/Standby] button is pressed when setting the time and the weekly programming, the electronic thermostat goes into standby status and the new time/date setting is saved, while the new weekly programming is not saved. Pressing the [ON/Standby] button again brings the thermostat into the present status before starting the procedure for setting the time
If there is an interruption in the 230V ac power supply, the weekly programming made remains in the memory, along with the current mode (including keyboard lock) and the high and low temperature settings, while the time must be reset. When the 230V ac power returns, if one of the chrono modes is selected (free weekly programming P1, P2 or P3) the “Chrono” symbol flashes and the writing on the display (the current time or P1, P2 and P3 depending on the mode): in this case, follow the procedure illustrated at the start of the paragraph to reset the current time. Until the operation is performed, the thermostat provisionally counts the time that passes from the moment the 230V ac power returns (and this “provisional” time is used if one of the chrono modes is selected).
INTEGRATED WEEKLY PROGRAMMING
As well as the classic weekly programming defined by the user, the electronic
thermostat has 3 integrated programs named respectively P1, P2 and P3. To
change from one to another, press the [Functions] button to select the desired
mode as in figure 7.
The programs P1, P2 and P3 are completely independent of one another and can
only be used one at a time. If one of these is selected (for example P3), the
display appears as in figure 8. The flashing dash (in grey in figure 8
) indicated the time interval currently active
If the user wants to use a weekly program other than P1, P2 or P3, he can make one with his own settings using the standard chrono program illustrated in the previous paragraph.
Operation & Setting
PILOT-WIRE MODE
The locally set high temperature in comfort mode is modified according to
the controls received from the Pilot-Wire unit, except in the case where the
Pilot-Wire is not connected, or with class 1 regulators (products with an
earth connection).
NOTE: if the Pilot Wire is not installed in the system, the predefined
operating mode is “Comfort”. In this case, do not connect the Pilot Wire cable
of the thermostat to the earth cable and insulated it.
The thermostat recognises 6 controls: comfort, reduction (high temperature
-3.5°C), stop, antifreeze (7°C), eco1 (high temperature -1°C) and eco2 (high
temperature -2°C). The display appears as in figure 9.
The Stop command is enabled in all modes except standby.
If the Stop command has been received outside Pilot-Wire mode, the icon
flashes.
With the Stop command present it is still possible to put the electronic
thermostat in standby status by pressing the [ON/Standby] button
WINDOW DETECTION FUNCTION
This function allows you to avoid wasting energy if the room in which the
radiator is located is being aired by opening a window or a door that leads
onto a colder environment. As detection is indirect, the intervention of the
function is linked to different variables, including the environment
temperature and the outdoor temperature, the position of the radiator, the
time passed since the window was opened/closed, the type of construction of
the room and, last but not least, the radiator status. The optimum position of
the radiator in the room is near the window, as shown in figure 10.
If the function is active, the system detects when the window is open or
closed. The function can be selected and activated only in Comfort mode (“sun”
icon lit) or Pilot-Wire mode (“house” icon lit), with the comfort signal
present.
To activate the function hold down the [Functions] and [-] keys together for a
few seconds until the message “F on” appears on the display, after which the
system returns to the previous screen, figure
When the system detects that the window is open, the “antifreeze” icon also
appears on the display and flashes continuously (in grey in figure 12 ),
while at the internal regulation level the set-point is set at 7°C. This
status remains until closing of the window is detected, or until 2 hours have
passed, which is the maximum period after which the radiator will start
heating again in any case.
To exclude the function hold down the [Functions] and [-] keys together for a few seconds until the message “F off” appears on the display, after which the system returns to the previous screen, figure NOTE 1: If the electronic thermostat seems to be working correctly and the radiator is not heating at all, this situation indicates a probable intervention of the protection devices built into the heating element. If the message “Err1” appears on the display, it means that the ambient temperature sensor is damaged or that the temperature is outside the allowed operating limits.
NOTE 2: in the case of faults or malfunctions, contact the assistance service; no spare parts are provided.