dyson SV10 Absolute Cordless Vacuum Instruction Manual

: September 30, 2024
: dyson

Table of Contents

dyson SV10 Absolute Cordless Vacuum
ASSEMBLY
IMPORTANT SAFETY INSTRUCTIONS
USING YOUR DYSON MACHINE
OPERATION
USING YOUR MACHINE
DIAGNOSTICS – LIGHTS DURING CHARGING
DIAGNOSTICS – DURING USE
CHARGING AND STORING
DISPOSAL INFORMATION
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

dyson SV10 Absolute Cordless Vacuum

ASSEMBLY

WASH FILTERS

REGISTER YOUR FREE 2-YEAR GUARANTEE TODAY.

Powerful suction
Maximum suction

DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE. After registering your 2-year guarantee, your Dyson appliance will be covered for parts and labor for 2 years from the date of purchase, subject to the terms of the guarantee. If you have any queries regarding your Dyson appliance, visit www.dyson.com/support for online help, general tips, and useful information about Dyson. Alternatively, you can call the Dyson Helpline with your serial number and details of where/when you bought the appliance.

REGISTER YOUR FREE 2-YEAR GUARANTEE TODAY.

Your serial number can be found on your rating plate which is on the base of the appliance. Note your serial number for future reference.

This illustration is for example purposes only.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or mains adaptors.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY

This Dyson appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, onlyif they have been given supervision or instruction by a responsible person concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
Do not handle any part of the plug or appliance with wet hands.
Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to avoid a hazard.
If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cable.
Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.
Do not use to pick up water.
Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the brush bar. Do not point the hose, wand or tools at your eyes or ears or put them inyour mouth.
Do not put any object into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
Use only Dyson recommended accessories and replacement parts.
Do not use without the clear bin and filters in place.
Unplug when not in use for extended periods and before maintenance or servicing.
Use extra care when cleaning on stairs.
Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may burst, causing injury to persons and damage.
FIRE WARNING – Do not place this product on or near a cooker or any other hot surface and do not incinerate this appliance even if it is severely damaged. The battery might catch fire or explode.
Always turn ‘OFF’ the appliance before connecting or disconnecting the motorized brush bar.
FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this appliance. The chemicals in such products are known to be flammable and can cause the appliance to catch fire.

READ AND SAVE THESE INSTRUCTIONS THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY.

Power mode

Recharging on the dock

Emptying the clear bin

Removing from the dock

Light during use

Looking for blockages

Stubborn blockages – Disassembly

IMPORTANT! WASH FILTERS FILTER WASCHEN

Wash filters with cold water at least once every month. Ensure the filters are completely dry before refitting.

Direct drive cleaner head: Clearing obstructions

Mini motorised tool: Clearing obstructions

Washing the Light pipe crevice tool

Soft roller cleaner head: Clearing brush bar obstructions

Soft roller cleaner head: Washing the brush bar

USING YOUR DYSON MACHINE

PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN YOUR DYSON USER MANUAL BEFORE PROCEEDING.

INSTALLING YOUR DOCKING STATION

Use appropriate mounting hardware for your wall type and ensure that the docking station is mounted securely. Ensure no pipe work (gas, water, air) or electrical cables, wires, or ductwork are located directly behind the mounting area. The docking station must be mounted in accordance with regulations and applicable codes/standards (state and local laws may apply). Dyson recommends the use of protective clothing, eyewear, and materials when installing the docking station.

OPERATION

Do not use it outdoors or on wet surfaces or to vacuum water or other liquids – electric shock could occur.
Ensure the appliance remains upright in use and in storage. Dirt and debris may be released if it is turned upside down.
Do not operate while checking for blockages.
For domestic indoor and car use only. Do not use it whilst the car is in motion or while driving.
To operate the Max mode, locate the switch on the top of the appliance. Slide the switch to the Max mode position.
To switch off Max mode, slide the switch back to the Powerful suction mode position.
Your machine has carbon fiber brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.

USING YOUR MACHINE

Do not use without the clear bin and filter(s) in place.
Fine dirt such as flour should only be vacuumed in very small amounts.
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the appliance.
When vacuuming, certain carpets may generate small static charges in the clear bin or wand. These are harmless and are not associated with the mains electricity supply. To minimise any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it. Clean the clear bin with a damp cloth only. (See ‘Cleaning the clear bin’.)
Use extra care when cleaning on stairs.
Do not rest the appliance on chairs, tables, etc.
Do not press down on the nozzle with excessive force when using the appliance as this may cause damage.
Do not leave the cleaner head in one place on delicate floors.
On waxed floors, the movement of the cleaner head may create an uneven luster. If this happens, wipe with a damp cloth, polish the area with wax, and wait for it to dry.

CARPETS OR HARD FLOORS

Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
The brush bar on the machine can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorised floor tool and consulting with your flooring manufacturer.
Before vacuuming highly polished floors, such as wood or lino, first, check that the underside of the floor tool and its brushes are free from foreign objects that could cause marking.

DIAGNOSTICS – LIGHTS DURING CHARGING

DIAGNOSTICS – DURING USE

EMPTYING YOUR CLEAR BIN

Empty as soon as the dirt reaches the MAX level – don’t overfill. Using the machine when the dirt is above the MAX line may cause the dirt to reach the filter and more frequent maintenance will be required.
Ensure that the appliance is disconnected from the charger before emptying the clear bin. Be careful not to pull the ‘ON’ trigger.
To make emptying the clear bin easier, it is advisable to remove the wand and floor tool.
To minimise dust/allergen contact when emptying, cover the clear bin tightly in a dust-proof bag while you empty it.
To release the dirt, hold the appliance by the handle, pull the red lever back, and lift it upwards to release the cyclone. Continue until the bin base automatically opens and releases the dirt.
Remove the clear bin carefully from the bag.
Seal the bag tightly and dispose.
To close, push the cyclone downwards until it is in the normal position and manually close the base of the bin – the base will click when it is securely in place.

CLEANING THE CLEAR BIN

Ensure the appliance is disconnected from the charger before removing the clear bin. Be careful not to pull the ‘ON’ trigger.
Remove the wand and floor tool.
To remove the cyclone, hold the appliance by the handle, pull the red lever towards you, and lift upwards until the bin opens, then push the red button located behind the cyclone and lift the cyclone out.
To detach the clear bin from the appliance, pull back on the red catch located at the base, slide the clear bin down, and carefully remove forwards from the main body.
Clean the clear bin with a damp cloth only.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put the clear bin in a dishwasher.
Ensure the clear bin is completely dry before replacing it.
To replace the clear bin, align the tabs on the clear bin with the grooves on the main body and slide upwards into place until the catch clicks.
Slide the cyclone into the grooves of the main body push downwards until it is in its normal position and manually close the base of the bin – the base will click when it is securely in place.

WASHABLE PARTS
Your machine has washable parts, which require regular cleaning. Follow the instructions below.

WASHING THE BRUSH BAR

Your appliance has a washable brush bar, check and wash it regularly according to the following instructions to maintain performance.
Ensure the appliance is disconnected from the charger before removing the brush bar. Be careful not to pull the ‘ON’ trigger.

TO REMOVE, WASH AND REPLACE THE BRUSH BAR

Please refer to the ‘Washing the brush bar’ illustrations alongside the instructions below.
Turn the cleaner head upside down so the underside of the cleaner head is facing you. Use a coin to turn the fastener one-quarter anti-clockwise to the unlocked position.
Rotate the end cap to the open position. Gently slide the brush bar away from the cleaner head.
Remove the end cap from the brush bar.
Hold the brush bar under running water and gently rub to remove any lint or dirt.
Stand the brush bar upright as shown. Leave to dry completely for a minimum of 24 hours.
Before replacing, check that the brush bar is completely dry.
Reattach the end cap to the brush bar.
Slide the brush bar back onto the cleaner head, around the motor. The end cap should be in the open position as shown. Once in place, rotate the end cap back into the closed position.
Close the fastener by turning a quarter turn clockwise. Ensure that the fastener is fully turned and the brush bar is secure.

WASHING THE FILTERS

Your appliance has two washable filters; wash the filters at least once a month according to the following instructions to maintain performance. More frequent washing may be required where the user: vacuums fine dust, operates mainly in ‘Powerful suction’ mode, or uses the machine intensively.

WASHING FILTER A

Ensure the appliance is disconnected from the charger before removing the filter. Be careful not to pull the ‘ON’ trigger.
Check and wash the filter regularly according to instructions to maintain performance.
The filter may require more frequent washing if vacuuming fine dust or if used mainly in ‘Powerful suction’ mode.
To remove the filter, lift it out of the top of the appliance.
Wash the filter with cold water only.
Run water over the outside of the filter until the water runs clear.
Squeeze and twist with both hands to make sure the excess water is removed.
Leave to dry completely for a minimum of 24 hours.
Do not put any part of your appliance in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
To refit, place the dry filter back into the top of the appliance. Make sure it is seated properly.

WASHING FILTER B

To remove the filter, twist anti-clockwise to the open position and pull away from the appliance.
Wash the inside of the filter under cold running water, rotating the filter to ensure all pleats are covered.
Gently tap the filter against the side of the sink several times to remove any debris.
Repeat this process 4-5 times until the filter is clean.
Place the filter upright, with the top of the filter facing upwards, and leave to dry completely for a minimum of 24 hours.
To refit, return the filter to the open position and twist it clockwise until it clicks into place.

WASHING THE LIGHT PIPE CREVICE TOOL

Wash the Light pipe crevice tool with cold water.
Wash frequency depends on how often it is used or the environment.
Make sure the Light pipe crevice tool is completely dry before using.

BLOCKAGES – AUTOMATIC CUT-OUT

Your machine is fitted with an automatic cut-out.
If any part becomes blocked, the machine may automatically cut out.
This will happen after the motor pulses a number of times (i.e switches on and off in quick succession).
Leave to cool down before looking for blockages.
Ensure that the appliance is disconnected from the charger before looking for blockages. Failure to do so could result in personal injury.
Make sure any blockages are clear and all parts are refitted before using your machine.
Refit all parts securely before using.
Clearing blockages is not covered by your guarantee.

LOOKING FOR BLOCKAGES

The motor will pulse when there is a blockage. Please follow the instructions below to locate the blockage:

Ensure that the appliance is disconnected from the charger before looking for blockages. Be careful not to pull the ‘ON’ trigger.
Do not operate while checking for blockages. Doing so could result in personal injury.
Beware of sharp objects when checking for blockages.
To check for blockages in the main body of the appliance, remove the clear bin and cyclone as per the instructions in the cleaning the clear bin section and remove the blockage. Please consult the ‘Stubborn blockages’ section of the illustrations for further guidance.
If you cannot clear an obstruction you may need to remove the brush bar. Use a coin to unlock the fastener marked with a padlock. Remove the obstruction. Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed firmly before operating the appliance.
Your machine has carbon fibre brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.
Refit all parts securely before using.
Clearing blockages is not covered by your guarantee.

CHARGING AND STORING

This appliance will switch ‘OFF’ if the battery temperature is below 3°C (37.4°F). This is designed to protect the motor and battery. Do not charge the appliance and then move it to an area with a temperature below 3°C (37.4°F) for storage purposes.
To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes.
Avoid using the machine with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.

BATTERY SAFETY INSTRUCTIONS

If the battery needs replacing, please contact the Dyson Helpline.
Use only Dyson chargers for charging this Dyson appliance.
The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery, do not touch the liquid and observe the following precautions:
- Skin contact – can cause irritation. Wash with soap and water.
- Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical advice.
- Eye contact – can cause irritation. Immediately flush your eyes thoroughly with water for at least 15 minutes. Seek medical attention.
- Disposal – wear gloves to handle the battery and dispose of it immediately, following local ordinances or regulations.

CAUTION
The battery used in this machine may present a risk of fire or chemical burn if mistreated. Do not short contacts, heat above 60°C (140°F) or incinerate. Keep away from children. Do not disassemble or dispose of in fire.

LOOKING AFTER YOUR DYSON MACHINE

Do not carry out any maintenance or repair work other than that shown in your Dyson User manual, or advised by the Dyson Helpline.
Only use parts recommended by Dyson. If you do not, this could invalidate your guarantee.
Store the appliance indoors. Do not use or store it below 3°C (37.4°F). Ensure the appliance is at room temperature before operating.
Clean the appliance with a dry cloth only. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.

CHARGING AND STORING

This appliance will switch ‘OFF’ if the battery temperature is below 3°C (37.4°F). This is designed to protect the motor and battery. Do not charge the appliance and then move it to an area with a temperature below 3°C (37.4°F) for storage purposes.
To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes.
Avoid using the machine with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.

ONLINE SUPPORT

For online help, general tips, videos, and useful information about Dyson. www.dyson.com/support

DISPOSAL INFORMATION

Dyson products are made from high-grade recyclable materials. Recycle where possible.
The battery should be removed from the machine before disposal.
Dispose of or recycle the battery by local ordinances or regulations.
Dispose of the exhaust filter by local ordinances or regulations.
- This symbol indicates that this machine should not be disposed of with your general household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. When this machine has reached the end of its serviceable life, please take it to a recognized WEEE (Waste Electrical and Electronic Equipment) collection facility such as your local civic amenity site for recycling. Your local authority or retailer will be able to advise you of your nearest recycling facility.

DYSON CUSTOMER CARE
After registering your two-year guarantee, your Dyson machine will be covered for parts and labor (excluding filters), for two years from the date of purchase, subject to the terms of the guarantee. If you have any queries regarding your Dyson machine, visit www.dyson.com for online help, general tips, and useful information about Dyson. Alternatively, you can call the Dyson Helpline with your serial number and details of where and when you bought the machine. If your Dyson machine needs repair, call the Dyson Helpline so we can discuss the available options. If your Dyson machine is under guarantee, and the repair is covered, it will be repaired at no cost.

LIMITED 2-YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2-YEAR LIMITED GUARANTEE ARE SET OUT BELOW. THE NAME AND ADDRESS DETAILS OF THE DYSON GUARANTOR FOR YOUR COUNTRY ARE SET OUT ELSEWHERE IN THIS DOCUMENT – PLEASE REFER TO THE TABLE SETTING OUT THESE DETAILS.

WHAT IS COVERED

The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or function within two years of purchase or delivery (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part).
Where this machine is sold outside of the EU, this guarantee will only be valid if the machine is used in the country in which it was sold.
Where this machine is sold within the EU, this guarantee will only be valid (i) if the machine is used in the country in which it was sold or (ii) if the machine is used in Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Spain, Sweden, Switzerland or the United Kingdom and the same model as this machine is sold at the same voltage rating in the relevant country.

WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a defect is the result of:

Accidental damage, faults caused by negligent use or care, misuse, neglect, carelessness or operation or handling of the machine which is not by the Dyson User manual.
Use of the machine for anything other than normal domestic household purposes.
Use of parts not assembled or installed by the instructions of Dyson.
Use of parts and accessories which are not genuine Dyson components.
Faulty installation (except where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson or its authorized agents.
Blockages – refer to the Dyson User manual for details on how to look for and clear blockages.
Normal wear and tear (e.g. fuse, brush bar, etc.).
Use of this machine on rubble, ash, and plaster.
Reduction in battery discharge time due to battery age or use (where applicable).

If you are in any doubt as to what is covered by your guarantee, please contact the Dyson Helpline.

SUMMARY OF COVER

The guarantee becomes effective from the date of purchase (or the date of delivery if this is later).
You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson machine. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
All work will be carried out by Dyson or its authorized agents.
Any parts which are replaced by Dyson will become the property of Dyson.
The repair or replacement of your Dyson machine under guarantee will not extend the period of guarantee unless this is required by local law in the country of purchase.
The guarantee provides benefits that are additional to and do not affect your statutory rights as a consumer and will apply whether you purchased your product directly from Dyson or from a third party.

IMPORTANT DATA PROTECTION INFORMATION

When registering your Dyson machine:

You will need to provide us with basic contact information to register your machine and enable us to support your guarantee.
When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations.
We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website at privacy.dyson.com.

IMPORTANT!

WASH FILTERS FILTER WASCHEN

Wash filters with cold water at least once every month. Ensure the filters are completely dry before refitting.

3 EASY WAYS TO REGISTER YOUR FREE 2-YEAR GUARANTEE

Dyson customer care
After registering your free 2-year guarantee, your Dyson appliance will be covered for parts and labour for 2 years from the date of purchase, subject to the terms of the guarantee. If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staff.

Dyson customer care