Dyson V7 Vacuum Cleaner Instruction Manual
- October 30, 2023
- dyson
Table of Contents
Dyson V7 Vacuum Cleaner Instruction Manual
Assembly
DYSON CUSTOMER CARE THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your 2-year warranty, your Dyson appliance will be covered
for parts and labor for 2 years from the date of purchase, subject to the
terms of the warranty. If you have any questions about your Dyson appliance,
call the Dyson Helpline with your serial number and details of where and when
you bought the appliance. Most questions can be solved over the phone by one
of our trained Dyson Helpline staff. Visit
www.dyson.in/support for online help, support
videos, general tips, and useful information about Dyson.
Your serial number can be found on your rating plate which is on the base of the appliance. This illustration is, for example, purposes only. Note your serial number for future reference.
- DYSON CONTACT DETAILS Website: www.dyson.in/support
- Dyson Customer Care: 1800 2586688
- Email: ask@dyson.in
- Address: Dyson Technology India Pvt. Ltd. Level 12, Two Horizon Center, DLF Phase – 5, Sector – 43, Golf Course Road,
- Gurgaon, Haryana, India -122002
2 EASY WAYS TO REGISTER YOUR FREE 2-YEAR WARRANTY
REGISTER
ONLINE
Visit our website to register your full parts and labor warranty online.
www.dyson.in/register
REGISTER
BY PHONE
Call our dedicated Helpline. Open Monday to Sunday 9 am-9 pm, excluding
National Holidays. 1800 2586688
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS
IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be
followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all
tools, accessories, chargers, or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
- This Dyson appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only if they have been given supervision or instruction by a responsible person concerning the use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance should not be performed by children without supervision.
- Do not allow it to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
- Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Customer Care Helpline.
- Suitable for dry locations ONLY. Do not use it outdoors or on wet surfaces.
- Do not handle any part of the plug or appliance with wet hands.
- Do not use a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or a similarly qualified person in order to avoid a hazard.
- If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use it and contact the Dyson Customer Care Helpline.
- Contact the Dyson Customer Care Helpline when a service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
- Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be stepped on r Tripped over. Do not run over the cable.
- Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.
- Do not use it to pick up water.
- Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapors may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
- Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Use only Dyson-recommended accessories and replacement parts.
- Do not use without the clear bin and filter in place.
- Unplug when not in use for extended periods and before maintenance or servicing.
- Use extra care when cleaning on stairs.
- Do not install, charge or use this appliance outdoors, in a bathroom, or within 3 meters (10 feet) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
- Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may burst, causing injury to persons and damage.
- FIRE WARNING – Do not place this product on or near a cooker or any other hot surface and do not incinerate this appliance even if it is severely damaged. The battery might catch fire or explode.
- Always turn ‘OFF’ the appliance before connecting or disconnecting the motorized brush bar.
- FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this appliance. The chemicals in such products are known to be flammable and can cause the appliance to catch fire. READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY.
Power mode and run time
Emptying the clear bin
Using the dock
Looking for blockages
Stubborn blockages – Disassembly
Important!
Wash filters
- Wash filters with cold water at least once every month.
- Ensure that the filters are completely dry before refitting.
Direct drive cleaner head: Clearing obstructions
Clearing mini motorized tool brush bar obstructions
Using your Dyson appliance
Please read the ‘Important Safety Instructions in this Dyson operating manual
before proceeding.
Operation
- Do not use it outdoors or on wet surfaces or to vacuum water or other liquids – electric shock could occur.
- Ensure the appliance remains upright in use and in storage. Dirt and debris may be released if it is turned upside down.
- Do not operate while checking for blockages.
- For domestic indoor and car use only. Do not use it whilst the car is in motion or while driving.
- To operate the Max mode, locate the switch on the top of the appliance. Slide the switch to the Max mode position.
- To switch off Max mode, slide the switch back to the Powerful Suction mode position.
- This appliance has carbon fiber brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.
Docking station installation
- Use appropriate mounting hardware for your wall type and ensure that the docking station is mounted securely.
- Ensure no pipe work (gas, water, air) or electrical cables, wires, or ductwork are located directly behind the mounting area.
- The docking station must be mounted in accordance with regulations and applicable codes/standards (state and local laws may apply).
- Dyson recommends the use of protective clothing, eyeware, and materials when installing the docking station.
Carpets or hard floors
- Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
- The brush bar on the appliance can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming.
- If this happens, we recommend vacuuming without the motorized floor tool and consulting with your flooring manufacturer.
- Before vacuuming highly polished floors, such as wood or lino, first, check that the underside of the floor tool and its brushes are free from foreign objects that could cause marking.
Looking after your Dyson appliance
- Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline.
- Only use parts recommended by Dyson. If you do not this could invalidate your warranty.
- Store the appliance indoors. Do not use or store it below 3°C (37.4°F). Ensure the appliance is at room temperature before operating.
- Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.
- Check the brush bar regularly and clear away any debris (such as hair). Debris left on the brush bar may cause damage to the flooring when vacuuming.
Vacuuming
- Do not use without the clear bin and filters in place.
- Fine dirt such as flour should only be vacuumed in very small amounts.
- Do not use the appliance to pick up sharp hard objects, small toys, pins, paper clips, glass or oils, etc. They may damage the appliance.
- When vacuuming, certain carpets may generate small static charges in the clear bin.
- These are harmless and are not associated with the mains electricity supply. To minimize any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it. Clean the clear bin with a damp cloth only. (See ‘Cleaning the clear bin’.)
- Use extra care when cleaning on stairs.
- Do not rest the appliance on chairs, tables, etc.
- Do not press down on the nozzle with excessive force when using the appliance as this may cause damage. Do not leave the cleaner head in one place on delicate floors.
- On waxed floors, the movement of the cleaner head may create an uneven luster. If this happens, wipe with a damp cloth, polish the area with wax, and wait for it to dry.
Emptying the clear bin
- Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
- Ensure the appliance is disconnected from the charger before emptying the clear bin. Be careful not to pull the ‘ON’ trigger.
- To make emptying the clear bin easier, it is advisable to remove the wand and floor tool.
- To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty it.
- To release the dirt, hold the appliance by the handle, pull the red lever back, and lift it upwards to release the cyclone. Continue until the bin base automatically opens and releases the dirt.
- Remove the clear bin carefully from the bag.
- Seal the bag tightly, and dispose as normal.
- To close, push the cyclone downwards until it is in the normal position and manually close the base of the bin – the base will click when it is securely in place.
Cleaning the clear bin
- Ensure the appliance is disconnected from the charger before removing the clear bin. Be careful not to pull the ‘ON’ trigger.
- Remove the wand and floor tool.
- To remove the cyclone, hold the appliance by the handle, pull the red lever towards you, and lift upwards until the bin opens, then push in the red button located behind the cyclone and lift the cyclone out.
- To detach the clear bin from the appliance, pull back on the red catch located at the base, slide the clear bin down, and carefully remove forwards from the main body.
- Clean the clear bin with a damp cloth only.
- Do not use detergents, polishes, or air fresheners to clean the clear bin.
- Do not put the clear bin in the dishwasher.
- Ensure the clear bin is completely dry before replacing it.
- To replace the clear bin, align the tabs on the clear bin with the grooves on the main body and slide upwards into place until the catch clicks.
- Slide the cyclone into the grooves of the main body and push downwards until it is in its normal position and manually close the base of the bin – the base will click when it is securely in place.
Washable parts
Your appliance has washable parts, which require regular cleaning. Follow the
instructions below.
Washing the filters
Your appliance has two washable filters; wash the filters at least once a
month according to the following instructions to maintain performance. More
frequent washing may be required where the user: vacuums fine dust, operates
mainly in ‘Powerful suction’ mode,
or uses the machine intensively.
Washing filter A
- Ensure the appliance is disconnected from the charger before removing the filter. Be careful not to pull the ‘ON’ trigger.
- Check and wash the filter regularly according to instructions to maintain performance.
- The filter may require more frequent washing if vacuuming fine dust or if used mainly in Powerful suction mode.
- To remove the filter, lift it out of the top of the appliance.
- Wash the filter with cold water only. No hot water and no detergents.
- Run water over the outside of the filter until the water runs clear.
- Squeeze and twist with both hands to make sure the excess water is removed.
- Leave the filter to dry completely for a minimum of 24 hours.
- Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame.
- To refit, place the dry filter back into the top of the appliance. Make sure it is seated properly.
Washing filter B
- To remove the filter, twist anti-clockwise to the open position and pull away from the appliance.
- Wash the inside of the filter under cold running water, rotating the filter to ensure all pleats are covered.
- Gently tap the filter against the side of the sink several times to remove any debris.
- Repeat this process 4-5 times until the filter is clean.
- Place the filter upright, with the top of the filter facing upwards, and leave to dry completely for a minimum of 24 hours.
- To refit, return the filter to the open position and twist it clockwise until it clicks into place. Blockages – automatic cut-out
- This appliance is fitted with an automatic cut-out.
- If any part becomes blocked the appliance may automatically cut out.
- This will happen after the motor pulses a number of times (i.e. switches on and off in quick succession).
- Leave to cool down before looking for blockages.
- Ensure the appliance is disconnected from the charger before looking for blockages.
- Failure to do so could result in personal injury.
- Clear any blockage before restarting.
- Refit all parts securely before using.
- Clearing blockages is not covered by your warranty.
Looking for blockages
The motor will pulse when there is a blockage. Please follow the instructions below to locate the blockage:
- Ensure the appliance is disconnected from the charger before looking for blockages. Be careful not to pull the ‘ON’ trigger.
- Do not operate while checking for blockages. Doing so could result in personal injury.
- Beware of sharp objects when checking for blockages.
- To check for blockages in the main body of the appliance, remove the clear bin and cyclone as per the instructions in the cleaning the clear bin section and remove the blockage. Please consult the ‘Stubborn blockages’ section of the illustrations for further guidance.
- If you cannot clear an obstruction you may need to remove the brush bar. Use a coin to unlock the fastener, slide the brush bar out of the cleaner head and remove the obstruction.
- Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed firmly before operating the appliance.
- This appliance has carbon fiber brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.
- Refit all parts securely before using.
- Clearing blockages is not covered by your warranty.
Charging and storing
This appliance will switch ‘OFF’ if the battery temperature is below 3°C
(37.4°F). This is designed to protect the motor and battery. Do not charge the
appliance and then move it to an area with a temperature below 3°C (37.4°F)
for storage purposes.
- To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes.
- Avoid using the appliance with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.
Battery safety instructions
- If the battery needs replacing please contact the Dyson Helpline.
- Use only Dyson chargers for charging this Dyson appliance.
- The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery do not touch the liquid and observe the following precautions:
- Skin contact – can cause irritation. Wash with soap and water.
- Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical advice.
- Eye contact – can cause irritation. Immediately flush your eyes thoroughly with water for at least 15 minutes. Seek medical attention.
- Disposal – wear gloves to handle the battery and dispose of it immediately, following local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 60°C (140°F), or
incinerate. Keep away from children. Do not disassemble and do not dispose of
in fire.
Online support
- For online help, general tips, videos, and useful information about Dyson. www.dyson.in/support
Disposal information
- Dyson products are made from high-grade recyclable materials. Recycle where possible.
- The battery should be removed from the product before disposal.
- Dispose of or recycle the battery in accordance with local ordinances or regulations.
- Dispose of the exhaust filter in accordance with local ordinances or regulations.
Dyson customer care
Thank you for choosing to buy a Dyson appliance. After registering your 2-year warranty, your Dyson appliance will be covered for parts and labor for 2 years from the date of purchase, subject to the terms of the warranty. If you have any queries regarding your Dyson appliance, visit www.dyson.in/support (IN) for online help, general tips, and useful information about Dyson. Alternatively, you can call the Dyson Helpline with your serial number and details of where/when you bought the appliance. If your Dyson appliance needs repair, call the Dyson Helpline so we can discuss the available options. If your Dyson appliance is under warranty, and the repair is covered, it will be repaired at no cost. Please register as a Dyson appliance owner To help us ensure that you receive prompt and efficient service, please register as a Dyson appliance owner. There are two ways to do this: Online at www.dyson.in/register. Call the Dyson Helpline on 1800 2586688. This will confirm ownership of your Dyson appliance in the event of an insurance loss, and enable us to contact you if necessary.
Limited 2-year warranty
Terms and conditions of the Dyson 2-year limited warranty
What is covered
The repair or replacement of your Dyson appliance (at Dyson’s discretion) if
it is found to be defective due to faulty materials, workmanship, or function
within 2 years of purchase or delivery (if any part is no longer available or
out of manufacture Dyson will replace it with a functional replacement part).
What is not covered
Dyson does not guarantee the repair or replacement of a product where a defect
is a result of:
- Accidental damage, faults caused by negligent use or care, misuse, neglect, carelessness or operation or handling of the appliance which is not in accordance with the Dyson Operating Manual.
- Use of the appliance for anything other than normal domestic household purposes.
- Use of parts not assembled or installed in accordance with the instructions of Dyson.
- Use of parts and accessories which are not genuine Dyson components.
- Faulty installation (except where installed by Dyson).
- Repairs or alterations carried out by parties other than Dyson or its authorized agents.
- Blockages – please refer to the Dyson Operating Manual for details on how to look for and clear blockages.
- Normal wear and tear (e.g. fuse, brush bar, etc.).
- Use this appliance on rubble, ash, and plaster.
- Reduction in battery discharge time due to battery age or use (where applicable).
- If you are in any doubt as to what is covered by your warranty, please contact the Dyson Helpline.
Summary of cover
- The warranty becomes effective at the date of purchase (or the date of delivery if this is later).
- You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
- All work will be carried out by Dyson or its authorized agents.
- Any parts which are replaced by Dyson will become the property of Dyson.
- The repair or replacement of your Dyson appliance under warranty will not extend the period of warranty.
- The warranty provides benefits that are additional to and do not affect your statutory rights as a consumer.
Important data protection information
When registering your Dyson product:
- You will need to provide us with basic contact information to register your product and enable us to support your warranty.
- When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations. We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website: privacy.dyson.com
IMPORTANT!
Wash filters
Wash filters with cold water at least once every month.
Ensure that the filters are completely dry before refitting.
Dyson customer care
After registering your 2-year warranty, your Dyson appliance will be covered
for parts and labor for 2 years from the date of purchase, subject to the
terms of the warranty. If you have any questions about your Dyson appliance,
call the Dyson Helpline with your serial number and details of where and when
you bought the appliance. Most questions can be solved over the phone by one
of our trained Dyson Helpline staff.
- Dyson contact details
- Website: www.dyson.in/support
- Dyson Customer Care: 1800 2586688
- Email: ask@dyson.in
- Address: Dyson Technology India Pvt. Ltd.
- Level 12, Two Horizon Center,
- DLF Phase – 5, Sector – 43,
- Golf Course Road,
- Gurgaon, Haryana,
- India -122002
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