Dyson AB11 Airblade Wash Dry Instruction Manual

June 1, 2024
dyson

1B Airblade wash+ dry
Installation Drawings
Dyson AB11 Airblade Wash Dry - icon

AB11 Airblade Wash Dry

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Dyson Customer care
www.dyson.com

UK (+44) 0800 345 7788
www.dyson.co.uk

UK  (+44) 0800 345 7788
www.dyson.co.uk| US  (+1) 855 720 6378
www.dyson.com
---|---

J N.92755PN.251275-01-0208.11.17RCSPARIS410191589

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Dyson AB11 Airblade Wash Dry - fig12

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

BEFORE INSTALLING OR USING THIS UNIT READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND THE INSTALLATION NOTES.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

  • This unit is not intended for use by persons (including children) with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the unit by a person responsible for their safety.
  • Do not allow the unit to be used for any purpose other than washing and drying hands. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
  • Before servicing, switch the power off at the service panel. Ensure the switch is locked to prevent the power from being switched on accidentally. If the means of switching off the power cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

Children should be supervised to ensure that they do not play with the unit.
DO NOT USE ANY PRESSURE WASHING EQUIPMENT FOR CLEANING ON OR NEAR THIS UNIT.

WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT USE THIS APPLIANCE WITH ANY SOLID-STATE SPEED CONTROL DEVICE.
ALL INSTALLATION AND REPAIR WORK (PLUMBING AND ELECTRICAL) SHOULD BE CARRIED OUT BY A QUALIFIED PERSON OR DYSON SERVICE ENGINEER IN ACCORDANCE WITH CURRENT LOCAL CODES OR REGULATIONS.
CAUTION
Your hand dryer should be located indoors. Operating temperature range 0°C (32°F) to 40°C (104°F). To reduce the risk of fire or electric shock, do not expose the internal mechanisms/components of this unit to moisture.

THANK YOU FOR CHOOSING TO BUY A DYSON AIRBLADE WASH+DRY HAND DRYER
DYSON CUSTOMER CARE

Your hand dryer is covered for 5 years from the date of purchase, subject to the terms of the limited guarantee.
Register your guarantee now at: www.dyson.com.
If you have any questions about your hand dryer, call the Dyson Helpline with your serial number and details of where and when you bought the unit.
Note your serial number here for future reference.
Your serial number can be found on the bottom right hand corner of the backplate, on a registration sheet in the box, and also on the large information sticker which can be found around the tap when the unit is unpacked.

Dyson AB11 Airblade Wash Dry - bar code

This illustration is for example purposes only.
A comprehensive installation guide is enclosed with the hand dryer packaging.
This contains detailed information on the correct installation of the unit, which MUST be adhered to completely, including routing of electrical cables. Damage caused by incorrect installation is not covered by your warranty.
The fitting of an in-line filter is advised to prevent any damage that may affect your guarantee.

NOTE : Ensure water feed is completely flushed of debris, copper filings etc. prior to

LOOKING AFTER YOUR HAND DRYER

WARNING
This product is not to be used in sinks where a plug is fitted. Before engaging the water flow ensure that the plughole is clear of any obstructions and that water can drain freely.
HOW TO USE
Place your hands beneath the Dyson hand dryer and it will automatically, creating sheets of air to scrape water from your hands.
For best dry time results:

  • Keep your hands flat and parallel to the appliance surface, approximately 5 mm from the blade, drawing your hands through the airflow from your wrists to finger tips.
  • Move your hands slowly through the airflow keeping a consistent speed, approx. 2.5 seconds per side, alternating between front and back each time.
  • Keep you hands flat, close the gaps between your fingers and keep your thumbs in to ensure that the whole of your hand is drawn through the airflow.

TROUBLESHOOTING GUIDE

WARNING : RISK OF ELECTRIC SHOCK!

Problem Action
The hand dryer fails to start. Check that the fuse/circuit breaker is working

and that the power is connected. Must be performed by a qualified electrician.
Ensure that the cleaning cap is removed and that the sensors are clean and unobstructed.
If a safe method of switching is available, turn the unit on and off. If a safe method is not available, a qualified electrician must perform this task.
The hand dryer is turning on and of ferra tically.| Ensure that the sensors are clean and free from obstructions.
Check that the sensor cable from the tap is securely connected. Must be performed by a qualified electrician.
The hand dryer sometimes cuts out when in use but resumes operation after a period of time.| Check that the air inlet is clean and free of dust.
Remove any dust from the air inlet.
Ensure that the air inlet is free from obstructions and has sufficient clearance
(see installation instructions).
The dry time of the hand dryer has increased.| Inspect the inlet grille for dust and remove.
Inspect the filter and change if required.
Ensure that the hose is securely attached to the base of the tap and no leaks are present.
Must be performed by a qualified electrician.
Air is continuously running from the hand dryer.| Ensure that the sensors are clean and free from obstructions.
There is no air coming from the hand dryer.| Check that the fuse/circuit breaker is working and that the power is connected. Must be performed by a qualified electrician.
Ensure that the air hose is securely attached to the base of the tap and no leaks are present. Must be performed by a qualified electrician.
Check that the sensor cable from the tap is securely connected. Must be performed by a qualified electrician.

TAP

Problem Action
Water is continuously coming from the tap. Ensure that the sensors are clean

and free from obstructions.
There is no water coming from the tap.| Ensure that the power and water supplies are turned on and that the isolation valve is open.
Must be performed by a qualified electrician.
Ensure that the aerator is free from debris, remove and clean/replace if necessary.
The water coming from the tap is overly hot or cold.| Contact the Dyson Helpline.

If you have any further questions please contact the Dyson Helpline.

USE IN FOOD PREPARATION AREAS

For food preparation environments special installation is required, which must fully enclose the motor bucket and hose in a cleanable housing or have the motor bucket on the reverse side of a wall, provide adequate clearance for cleaning underneath (if applicable) and be such that the unit is at least 2.5 metres from uncovered food or uncovered food-contact surfaces.

CLEANING

The hand dryer should be cleaned daily.
Wipe sensors using a soft cloth and non-abrasive cleaner then place cleaning cap over sensors to prevent air and water from being activated.
Clean all tap surfaces, sink, mirror and any walls or counter tops. When complete REMEMBER to remove cleaning cap.
REGULARLY clean air inlets on base of motor bucket (under sink). Ensure that the plughole in sink is free from blockages so water can drain freely.

IMPORTANT INFORMATION

Do not pressure wash the machine.
All cleaning chemicals should be used exactly as indicated by the manufacturer’s instructions (including appropriate dilution).
If a cleaning product is left on the machine for too long, a film will form. This may reduce the effectiveness of the antimicrobial surfaces.
Any chemicals intended for use should first be tested on an inconspicuous area to confirm suitability. Aside from cleaning chemicals, care should be taken to avoid any harmful fluids from coming into contact with the product, in particular oils and alcohol-based products.

WATER GUIDELINES

This hand dryer has an IP35 certification.
Use of pressure washers can force water inside the casing.
Water damage caused by incorrect cleaning will invalidate your guarantee.

AUTOMATIC DUTY FLUSH

The unit is equipped with a fixed automatic water flush, which activates for 60 seconds 24 hours after last use. This helps reduce water stagnation and bacteria proliferation within the product.
Please ensure that the unit is always installed over a functional basin with free and connected drainage.
SOLENOID REPLACEMENT GUIDELINES
It may be necessary to replace the solenoid on your hand dryer. If you suspect that this is the case, please contact the Dyson Helpline.
When replacing the solenoid, the hand dryer must be disconnected from the mains electricity and water supply. Failure to do so could lead to serious injury and/or damage to property.

FILTER MAINTENANCE

Regularly check the air inlet to ensure that it is free from dust and debris. Simply wiping the inlet with a soft cloth should be sufficient to remove dust and debris.
If the air inlet gets clogged, further cleaning or a filter change might be required.
If required for high usage environments, a Dyson filter change kit provides everything needed to change your unit’s HEPA filter on site. Contact the Dyson Helpline for more information.
Filter cleaning or replacement for your hand dryer can be carried out by carefully following the instructions given in the filter change kit. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.

SERVICING

If your hand dryer needs servicing, please call the Dyson Helpline. Also visit the website at www.dyson.com.

DISPOSAL INFORMATION

Dyson products are made from high grade recyclable materials. Recycle where possible.

YOUR GUARANTEE

Terms and conditions of the Dyson 5 year guarantee
If you have registered your unit online, your guarantee will start from the date of purchase.
Please retain your proof of purchase. If you do not have your proof of purchase, your guarantee will start 90 days after the date of manufacture, according to Dyson’s records.
Where this unit is sold within the EU, this guarantee will only be valid (i) if the unit is installed and used in the country in which it was sold or (ii), if the unit is installed and used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same model as this unit is sold at the same voltage rating in the relevant country. Where this unit is sold outside of the EU, this guarantee will only be valid if the unit is installed and used in the country in which it was sold.

WHAT IS COVERED

5 YEAR GUARANTEE
All factory parts of your hand dryer are guaranteed against original defects, material and workmanship when used in accordance with the owner’s manual and installation guide for a period of 5 years from the start of your guarantee.
Please call the Dyson Helpline for more information.
In instances where electrical failures occur, Dyson will, during the guarantee period carry out the repair with no labour charge.
The replacement of the motor bucket assembly, filter and solenoid are not covered for labour.
If these parts fail, replacement parts will be provided to be fitted on site by the customer.
Please call the Dyson Helpline for more information.
Where a filter change is required, Dyson will provide a filter change kit to be installed on site by the customer.

  • Any parts which are returned and replaced by Dyson will become the property of Dyson.
  • The replacement of any part of your unit under guarantee will not extend the period of guarantee.
  • The guarantee provides benefits which are additional to and do not affect any statutory rights you may have as a consumer.

WHAT IS NOT COVERED

Dyson does not guarantee the repair or replacement of a product as a result of:

  • Accidental damage, faults caused by negligent use or care, unintentional or deliberate misuse, neglect, vandalism, careless operation or handling of the fixture which is not in accordance with the Dyson operating manual.
  • Use of parts not assembled or installed in accordance with the instructions of Dyson.
  • Use of parts and accessories which are not genuine Dyson components.
  • Faulty installation, or installation that does not precisely follow the installation instructions supplied by Dyson (except where installed by Dyson).
  • Repairs or alterations carried out other than in accordance with instructions by Dyson.
  • Damage from external sources such as transit, weather, electrical outages or power surges.
  • Normal wear and tear (e.g. fuse, etc.).
  • Damage caused by cleaning which is not in line with the instructions in this manual: for example, cleaning with chemicals or products listed as harmful to the unit.
  • Damage caused by water ingress due to cleaning or treatment prohibited in this manual.
  • Any electrical, flooding or structural damage, or any loss of business or revenue as a result of product failure. If you are in any doubt as to what is covered by your guarantee, please contact Dyson (details on the back cover).

SUMMARY OF COVER

  • You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance or before any replacement parts will be supplied. Without this proof, any work carried out or parts supplied will be chargeable.
    Keep your receipt or delivery note.

  • Subject to the exclusions above, all work to be carried out under this guarantee will be carried out by Dyson or its authorised agents.

IMPORTANT DATA PROTECTION INFORMATION

When registering your Dyson product:

  • You will need to provide us with basic contact information to register your product and enable us to support your guarantee.
  • When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations. We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website: privacy.dyson.com.

IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
BEFORE INSTALLING OR USING THIS UNIT READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND THE INSTALLATION NOTES.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

  1. This unit is not intended for use by persons (including children) with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the unit by a person responsible for their safety.
  2. Do not allow the unit to be used for any purpose other than washing and drying hands. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
  3. Before servicing, switch the power off at the service panel. Ensure the switch is locked to prevent the power from being switched on accidentally. If the means of switching off the power cannot be locked, securely fasten a prominent  warning device, such as a tag, to the service panel.
  4. Children should be supervised to ensure that they do not play with the unit.

DO NOT USE ANY PRESSURE WASHING EQUIPMENT FOR CLEANING ON OR NEAR THIS UNIT.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT USE THIS APPLIANCE WITH ANY SOLID-STATE SPEED CONTROL DEVICE ALL INSTALLATION AND REPAIR WORK (PLUMBING AND ELECTRICAL) SHOULD
BE CARRIED OUT BY A QUALIFIED PERSON OR DYSON SERVICE ENGINEER IN ACCORDANCE WITH CURRENT LOCAL CODES OR REGULATIONS.

CAUTION
Your hand dryer should be located indoors. Operating temperature range 0°C (32°F) to 40°C (104°F). To reduce the risk of fire or electric shock, do not expose the internal mechanisms/components of this unit to moisture.

THANK YOU FOR CHOOSING TO BUY A DYSON AIRBLADE WASH+DRY HAND
DRYER DYSON CUSTOMER CARE

Your hand dryer is covered for 5 years from the date of purchase, subject to the terms of the limited guarantee.
Register your guarantee now at: www.dyson.com.au or www.dyson.co.nz.
If you have any questions about your hand dryer, call the Dyson Helpline with your serial number and details of where and when you bought the unit.
Note your serial number here for future reference.
Your serial number can be found on the bottom right hand corner of the backplate, on a registration sheet in the box, and also on the large information sticker which can be found around the tap when the unit is unpacked.

Dyson AB11 Airblade Wash Dry - bar code

This illustration is for example purposes only.

A comprehensive installation guide is enclosed with the hand dryer packaging. This contains detailed information on the correct installation of the unit, which MUST be adhered to completely, including routing of electrical cables. Damage caused by incorrect installation is not covered by your guarantee.
The fitting of an in-line filter is advised to prevent any damage that may affect your guarantee.

NOTE : Ensure that the water feed is completely flushed of debris, copper filings etc.
prior to connecting to the product. Failure to do so will damage the solenoid valve.
The instructions in this manual and the installation guide must be followed completely, as failure to do so may result in incorrect operation, damage to property and/or personal injury. It is recommended that an isolation valve is fitted with this product during installation. Dyson will not be held liable for any damage to property or personal injury, or any loss of business or revenue, if you, your staff, your installer or service engineers have not followed the instructions given in this manual and the installation guide.

LOOKING AFTER YOUR HAND DRYER

WARNING
This product is not to be used in sinks where a plug is fitted. Before engaging the water flow ensure that the plughole is clear of any obstructions and that water can drain freely.
HOW TO USE
Place your hands beneath the centre of the tap and water will flow automatically for as long as the hands remain in place.
For best dry time results:

  • Place your hands to either side of the centre tap to activate the hand dryer, creating sheets of air to scrape water from your hands.
  • Move your hands backwards and forwards slowly through the air, turning them over so both back and front are exposed to the airflow.
  • Keep you hands flat, close the gaps between your fingers and keep your thumbs in to ensure that the whole of your hand is drawn through the airflow.

TROUBLESHOOTING GUIDE

WARNING : RISK OF ELECTRIC SHOCK!

Problem Action
The hand dryer fails to start. Check fuse/circuit breaker is working and that

the power is connected. Must be performed by a qualified electrician.
Ensure the cleaning cap is removed and that the sensors are clean and unobstructed.
If a safe method of switching is available, turn the unit on and off. If a safe method is
not available, a qualified electrician must perform this task.
The hand dryer is turning on and of f erra tically.| Ensure sensors are clean and free from obstructions.
Check that the sensor cable from the tap is securely connected. Must be performed by a
qualified electrician.
The hand dryer sometimes cuts out when in use but resumes operation after a period of time.| Check the air inlet is clean and free of dust.
Remove any dust from the air inlet.
Ensure that the air inlet is free from obstructions and has sufficient clearance
(see installation instructions).
The dry time of the hand dryer has increased.| Inspect the inlet grille for dust and remove.
Inspect filter and change if required.
Ensure that the hose is securely attached to the base of the tap and no leaks are present.
Must be performed by a qualified electrician.
Air is continuously running from the hand dryer.| Ensure sensors are clean and free from obstructions.
There is no air coming from the hand dryer.| Check fuse/circuit breaker is working and that the power is connected. Must be
performed by a qualified electrician.
Ensure that the air hose is securely attached to the base of the tap and no leaks are present. Must be performed by a qualified electrician.
Check that the sensor cable from the tap is securely connected. Must be performed by a
qualified electrician.

TAP

Problem Action
Water is continuously coming from the tap. Ensure sensors are clean and free

from obstructions.
There is no water coming from the tap.| Ensure that the power and water supplies are turned on and that the isolation valve is open.
Must be performed by a qualified electrician.
Ensure that the aerator is free from debris, remove and clean/replace if necessary.
The water coming from the tap is overly hot or cold.| Contact the Dyson Helpline.

If you have any further questions please contact the Dyson Helpline.
USE IN FOOD PREPARATION AREAS
For food preparation environments special installation is required, which must fully enclose the motor bucket and hose in a cleanable housing or have the motor bucket on the reverse side of a wall, provide adequate clearance for cleaning underneath (if applicable) and be such that the unit is at least 2.5 metres from uncovered food or uncovered food-contact surfaces.
CLEANING
The hand dryer should be cleaned daily.
Wipe sensors using a soft cloth and non-abrasive cleaner then place cleaning cap over sensors to prevent air and water from being activated.
Clean all tap surfaces, sink, mirror and any walls or counter tops. When complete REMEMBER to remove cleaning cap.
REGULARLY clean air inlets on base of motor bucket (under sink). Ensure plughole in sink is free from blockages so water can drain freely.

IMPORTANT INFORMATION
Do not pressure wash the machine.
All cleaning chemicals should be used exactly as indicated by the manufacturer’s instructions (including appropriate dilution).
If a cleaning product is left on the machine for too long, a film will form. This may reduce the effectiveness of the antimicrobial surfaces.
Any chemicals intended for use should first be tested on an inconspicuous area to confirm suitability. Aside from cleaning chemicals, care should be taken to avoid any harmful fluids from coming into contact with the product, in particular oils and alcohol-based products.

WATER GUIDELINES
This hand dryer has an IP35 certification.
Use of pressure washers can force water inside the casing.
Water damage caused by incorrect cleaning will invalidate your guarantee.
AUTOMATIC DUTY FLUSH
The unit is equipped with a fixed automatic water flush, which activates for 60 seconds 24 hours after last use. This helps reduce water stagnation and bacteria proliferation within the product.
Please ensure the unit is always installed over a functional basin with free and connected drainage.
SOLENOID REPLACEMENT GUIDELINES
It may be necessary to replace the solenoid on your hand dryer. If you suspect this is the case, please contact the Dyson Helpline.
When replacing the solenoid, the hand dryer must be disconnected from the mains electricity and water supply. Failure to do so could lead to serious injury and/or damage to property.
FILTER MAINTENANCE
Regularly check the air inlet to ensure that it is free from dust and debris. Simply wiping the inlet with a soft cloth should be sufficient to remove dust and debris.
If the air inlet gets clogged, further cleaning or a filter change might be required.
If required for high usage environments, a Dyson filter change kit provides everything needed to change your unit’s HEPA filter on site. Contact the Dyson Helpline for more information.
Filter cleaning or replacement for your hand dryer can be carried out by carefully following the instructions given in the filter change kit. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
SERVICING
If your hand dryer needs servicing, please call the Dyson Helpline. Also visit the website at
www.dyson.com
www.dyson.co.nz

DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Recycle where possible.
When your Dyson appliance reaches the end of its life, we are responsible for its safe disposal.
You can send your old Dyson appliance back to us (at our cost) and we will organise for it to be recycled. Please note that not all parts are recyclable. Recycling of parts is subject to the capabilities of 3rd party suppliers. Available in Australia only.
Simply:

  1. Box up your old Dyson appliance.
  2. Take the package to your local post office and send to the address below:
    Dyson We Recycle
    Reply Paid 83215
    Dyson Service Centre
    8–10 Mangrove Lane
    Taren Point, NSW 2229

YOUR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR GUARANTEE.

If you have registered your unit online, your guarantee will start from the date of purchase.
Please retain your proof of purchase. If you do not have your proof of purchase, your guarantewill start 90 days after the date of manufacture, according to Dyson’s records.
This guarantee will be void if the unit is installed and used in a country outside the one in which it was sold.

  • The Dyson Guarantee does not affect your statutory rights as a consumer, including under the Australian Consumer Law. In some circumstances it may provide additional benefits.

WHAT IS COVERED

5 YEAR GUARANTEE
All factory parts of your hand dryer are guaranteed against original defects, material and workmanship when used in accordance with the owner’s manual and installation guide for a period of 5 years from the start of your guarantee.
Please call the Dyson Helpline for more information.
In instances where electrical failures occur, Dyson will, during the guarantee period carry out the repair with no labour charge.
The replacement of the motor bucket assembly, filter and solenoid are not covered for labour.
If these parts fail, replacement parts will be provided to be fitted on site by the customer.
Please call the Dyson Helpline for more information.
Where a filter change is required, Dyson will provide a filter change kit to be installed on site by the customer.

  • Any parts which are returned and replaced by Dyson will become the property of Dyson.
  • The replacement of any part of your unit under guarantee will not extend the period of guarantee.

WHAT IS NOT COVERED

Dyson does not guarantee the repair or replacement of a product as a result of:

  • Accidental damage, faults caused by negligent use or care, unintentional or deliberate misuse, neglect, vandalism, careless operation or handling of the fixture which is not in accordance with the Dyson operating manual.
  • Use of parts not assembled or installed in accordance with the instructions of Dyson.
  • Use of parts and accessories which are not genuine Dyson components.
  • Faulty installation, or installation that does not precisely follow the installation instructions supplied by Dyson (except where installed by Dyson).
  • Repairs or alterations carried out other than in accordance with instructions by Dyson.
  • Damage from external sources such as transit, weather, electrical outages or power surges.
  • Normal wear and tear (e.g. fuse, etc.).
  • Damage caused by cleaning which is not in line with the instructions in this manual: for example, cleaning with chemicals or products listed as harmful to the unit.
  • Damage caused by water ingress due to cleaning or treatment prohibited in this manual.
  • Any electrical, flooding or structural damage, or any loss of business or revenue as a result of product failure. If you are in any doubt as to what is covered by your guarantee, please contact Dyson (details on the back cover).

SUMMARY OF COVER

  • You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance or before any replacement parts will be supplied. Without this proof, any work carried out or parts supplied will be chargeable.
    Keep your receipt or delivery note.

  • Subject to the exclusions above, all work to be carried out under this guarantee will be carried out by Dyson or its authorised agents.

AUSTRALIAN CONSUMER LAW

In addition to your rights under the Dyson guarantee, we also provide the following statement as required by the Australian Consumer Law: In Australia, your Dyson appliance comes with statutory guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have your Dyson appliance repaired or replaced if it fails to be of acceptable quality and the failure does not amount to a major failure.

ABOUT YOUR PRIVACY
WHEN REGISTERING YOUR DYSON PRODUCT

  • You will need to provide us with basic contact information to register your product and enable us to support your Dyson guarantee.
  • When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations. We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website: privacy.dyson.com.

IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
BEFORE INSTALLING OR USING THIS UNIT READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND THE INSTALLATION NOTES.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

  1. This unit is not intended for use by persons (including children) with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the unit by a person responsible for their safety.
  2. Do not allow the unit to be used for any purpose other than washing and drying hands. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
  3. Before servicing, switch the power off at the service panel. Ensure the switch is locked to prevent the power from being switched on accidentally. If the means of switching off the power cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

Children should be supervised to ensure that they do not play with the unit.
DO NOT USE ANY PRESSURE WASHING EQUIPMENT FOR CLEANING ON OR NEAR THIS UNIT.

WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT USE THIS APPLIANCE WITH ANY SOLID-STATE SPEED CONTROL DEVICE
WARNING: RISK OF ELECTRIC SHOCK!
ALL ELECTRICAL REPAIR WORK MUST BE DONE BY QUALIFIED ELECTRICIAN(S) OR DYSON SERVICE TECHNICIAN IN ACCORDANCE WITH ALL FEDERAL, STATE AND LOCAL LAWS AND APPLICABLE CODES AND STANDARDS, INCLUDING FIRE-RATED CONSTRUCTION. IF CASING IS REMOVED OR HANDLED IMPROPERLY THE INTERNAL COMPONENTS OF THE UNIT MAY CAUSE HARM OR BECOME PERMANENTLY DAMAGED.
CAUTION
Your hand dryer should be located indoors. Operating temperature range 32°F (0°C) to 104°F (40°C). To reduce the risk of fire or electric shock, do not expose the internal mechanisms/components of this unit to moisture.

THANK YOU FOR CHOOSING TO
BUY A DYSON AIRBLADE WASH+DRY HAND DRYER
DYSON CUSTOMER CARE
Your hand dryer is warranted for 5 years from the date of purchase, subject to the terms of the limited warranty.
Register your warranty now at www.dyson.com.
If you have any questions about your hand dryer, call the Dyson Helpline with your serial number and details of where and when you bought the unit.
Note your serial number here for future reference.
Your serial number can be found on the bottom right hand corner of the backplate, on a registration sheet in the box, and also on the large information sticker which can be found around the tap when the unit is unpacked.

Dyson AB11 Airblade Wash Dry - bar code

This illustration is for example purposes only.
A comprehensive installation guide is enclosed with the hand dryer packaging.
This contains detailed information on the correct installation of the unit, which MUST be adhered to completely, including routing of electrical cables. Damage caused by incorrect installation is not covered by your warranty.
The fitting of an in-line filter is advised to prevent any damage that may affect your guarantee.
NOTE : Ensure that the water feed is completely flushed of debris, copper filings etc.
prior to connecting to the product. Failure to do so will damage the solenoid valve.
The instructions in this manual and the installation guide must be followed completely, as failure to do so may result in incorrect operation, damage to property and/or personal injury. It is recommended that an isolation valve is fitted with this product during installation. Dyson will not be held liable for any damage to property or personal injury, or any loss of business or revenue, if you, your staff, your installer or service technician have not followed the instructions given in this manual and the installation guide.

LOOKING AFTER YOUR HAND DRYER

  WARNING
This product is not to be used in sinks where a plug is fitted. Before engaging the water flow ensure that the plughole is clear of any obstructions and that water can drain freely.
HOW TO USE
Place your hands beneath the center of the tap and water will flow automatically for as long as the hands remain in place.
For best dry time results:

  • Place your hands to either side of the center tap to activate the hand dryer, creating sheets of air to scrape water from your hands.
  • Move your hands backwards and forwards slowly through the air, turning them over so both back and front are exposed to the airflow.
  • Keep you hands flat, close the gaps between your fingers and keep your thumbs in to ensure that the whole of your hand is drawn through the airflow.

TROUBLESHOOTING GUIDE

WARNING : RISK OF ELECTRIC SHOCK!

Problem Action
The hand dryer fails to start. Check fuse/circuit breaker is working and that

the power is connected. Must be performed by a qualified electrician.
Ensure the cleaning cap is removed and that the sensors are clean and unobstructed.
If a safe method of switching is available, turn the unit on and off. If a safe method is not available, a qualified electrician must perform this task.
The hand dryer is turning on and of ferra tically.| Ensure sensors are clean and free from obstructions.
Check that the sensor cable from the tap is securely connected. Must be performed by a qualified electrician.
The hand dryer sometimes cuts out when in use but resumes operation after a period of time.| Check the air inlet is clean and free of dust.
Remove any dust from the air inlet.
Ensure that the air inlet is free from obstructions and has sufficient clearance (see installation instructions).
The dry time of the hand dryer has increased.| Inspect the inlet grille for dust and remove.
Inspect filter and change if required.
Ensure that the hose is securely attached to the base of the tap and no leaks are present.
Must be performed by a qualified electrician.
Air is continuously running from the hand dryer.| Ensure sensors are clean and free from obstructions.
There is no air coming from the hand dryer.| Check fuse/circuit breaker is working and that the power is connected. Must be performed by a qualified electrician.
Ensure that the air hose is securely attached to the base of the tap and no
leaks are present. Must be performed by a qualified electrician.
Check that the sensor cable from the tap is securely connected. Must be performed by a qualified electrician.

TAP

Problem Action
Water is continuously coming from the tap. Ensure sensors are clean and free

from obstructions.
There is no water coming from the tap.| Ensure that the power and water supplies are turned on and that the isolation valve is open Must be performed by a qualified electrician.
Ensure that the aerator is free from debris, remove and clean/replace if necessary.
The water coming from the tap is overly hot or cold.| Contact the Dyson Helpline.

If you have any further questions please contact the Dyson Helpline.

USE IN FOOD PREPARATION AREAS
For food preparation environments special installation is required, which must fully enclose the motor bucket and hose in a cleanable housing or have the motor bucket on the reverse side of a wall, provide adequate clearance for cleaning underneath (if applicable) and be such that the unit is at least 8 feet from uncovered food or uncovered food-contact surfaces.
CLEANING
The hand dryer should be cleaned daily.
Wipe sensors using a soft cloth and non-abrasive cleaner then place cleaning cap over sensors to prevent air and water from being activated.
Clean all tap surfaces, sink, mirror and any walls or counter tops. When complete REMEMBER to remove cleaning cap.
REGULARLY clean air inlets on base of motor bucket (under sink). Ensure plughole in sink is free from blockages so water can drain freely.

IMPORTANT INFORMATION
Do not pressure wash the machine.
All cleaning chemicals should be used exactly as indicated by the manufacturer’s instructions (including appropriate dilution).
If a cleaning product is left on the machine for too long, a film will form. This may reduce the effectiveness of the antimicrobial surfaces.
Any chemicals intended for use should first be tested on an inconspicuous area to confirm suitability. Aside from cleaning chemicals, care should be taken to avoid any harmful fluids from coming into contact with the product, in particular oils and alcohol-based products.
WATER GUIDELINES
This hand dryer has an IP35 certification.
Use of pressure washers can force water inside the casing.
Water damage caused by incorrect cleaning will invalidate your warranty.
AUTOMATIC DUTY FLUSH
The unit is equipped with a fixed automatic water flush, which activates for 60 seconds 24 hours after last use. This helps reduce water stagnation and bacteria proliferation within the product.
Please ensure that the unit is always installed over a functional basin with free and connected drainage.
SOLENOID REPLACEMENT GUIDELINES
It may be necessary to replace the solenoid on your hand dryer. If you suspect this is the case, please contact the Dyson Helpline.
When replacing the solenoid, the hand dryer must be disconnected from the mains electricity and water supply. Failure to do so could lead to serious injury and/or damage to property.
FILTER MAINTENANCE
Regularly check the air inlet to ensure that it is free from dust and debris. Simply wiping the inlet with a soft cloth should be sufficient to remove dust and debris.
If the air inlet gets clogged, further cleaning or a filter change might be required.
If required for high usage environments, a Dyson filter change kit provides everything needed to change your unit’s HEPA filter on site. Contact the Dyson Helpline for more information.
Filter cleaning or replacement for your hand dryer can be carried out by carefully following the instructions given in the filter change kit. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.

SERVICING
If your hand dryer needs servicing, please call the Dyson Helpline. Also visit the website at www.dyson.com.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Recycle where possible.
CONFORMITY INFORMATION
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user ‘s authority to operate the equipment.

YOUR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED WARRANTY.
If you have registered your unit online, your warranty will start from the date of purchase.
Please retain your proof of purchase. If you do not have your proof of purchase, your warranty will start 90 days after the date of manufacture, according to Dyson’s records.
This warranty will be void if the unit is installed and used in a country outside the one in which it was sold.
WHAT IS COVERED

5 YEAR LIMITED WARRANTY
All factory parts of your hand dryer are warranted against original defects, material and workmanship when used in accordance with the owner’s manual and installation guide for a period of 5 years from the start of your warranty.
Please call the Dyson Helpline for more information.
In instances where electrical failures occur, Dyson will, during the warranty period carry out the repair with no labour charge.
The replacement of the motor bucket assembly, filter and solenoid are not covered for labour. If these parts fail, replacement parts will be provided to be fitted on site by the customer.
Please call the Dyson Helpline for more information.
In the event of electrical failure, for five years from the start of the limited warranty, Dyson will perform the repairs without labor cost. After this period, the usual charges will apply. “Electrical failures” specifically exclude any plumbing-related failures. In cases where replacement of the faucet, motor hub assembly or solenoid is required, Dyson will provide replacement parts for you to make arrangements at your facility; This limited warranty does not cover any cost or
labor charge related to faucet replacement, engine hub assembly, or solenoid.

  • Any parts that are returned and replaced by Dyson will become the property of Dyson.
  • The replacement of any part of your unit under warranty will not extend the period of warranty.
  • This limited warranty provides benefits, which are additional to and do not affect any statutory rights you may have as a consumer. This limited warranty gives you legal rights, and you may have other rights which vary from state to state.

WHAT IS NOT COVERED

Dyson shall not be liable for costs, damages or repairs incurred as a result of, due to, or from:

  • Purchases of machines from unauthorized dealers.
  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Dyson Operating Manual.
  • Use of parts not in accordance with the Dyson Operating Manual.
  • Use of parts and accessories other than those produced or recommended by Dyson.
  • External sources such as weather, electrical outages or power surges.
  • Faulty installation or installation that does not precisely follow the installation instructions supplied by Dyson (except where installed by Dyson).
  • Repairs or alterations carried out by unauthorized parties or agents.
  • Normal wear and tear (e.g. fuse, etc.).
  • Damage caused by cleaning which is not in line with the instructions in this manual. Do not use chemicals to clean the unit.
  • Damage caused by water ingress due to cleaning or treatment prohibited in this manual.
  • Any electrical, flooding or structural damage, or any loss of business or revenue as a result of product failure. If you are in any doubt as to what is covered by your warranty, please contact Dyson (details on the back cover).

WARRANTY LIMITATIONS AND EXCLUSIONS

  • Any implied warranties relating to your machine including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some States, and so this limitation may not apply to you.

  • Your remedy for breach of this warranty is limited to the warranty service described below.
    Dyson will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your machine. This limitation is not allowed by some States and so this limitation may not apply to you.

  • This limited warranty gives you specific legal rights. You may also have other rights which vary by State.

  • This limited warranty is not transferable.

WHEN REGISTERING YOUR DYSON MACHINE

  • You will need to provide us with basic contact information to register your machine and enable us to support your warranty.
  • When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations. We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website at privacy.dyson.com.

References

Read User Manual Online (PDF format)

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