FLYINGVOICE FIP12WP-R Ip Phone User Guide

FLYINGVOICE FIP12WP-R Ip Phone

Specifications

• Manufacturer: Flyingvoice Network Technology Co., Ltd.

Product Usage Instructions

Copyright

Users are allowed to download and print copies of the content provided in this file for private use only. Redistribution, alteration, or commercial use of any parts of this publication is prohibited.

Trademark

• Reproduction or transmission of any portion of this publication without express written permission from Flyingvoice is not allowed, except for personal use.

Warranty

1. Warranty: The specifications and information in this guide are subject to change without notice. Users are responsible for the application of products.
2. Disclaimer: Flyingvoice Network Technology Co., Ltd. makes no warranty, including implied warranties of merchantability and fitness for a particular purpose. The company shall not be liable for errors or damages related to the use of this guide.
3. Limitation of Liability: Flyingvoice is not responsible for the suitability of the information in this document. The information is provided as is and may change without notice. Any risks other than those caused by the information are borne by the recipient.

End User License Agreement

• This section may contain details about the end-user license agreement for the product.

Patent Information

• Patents related to the product may be protected in China, the United States, EU, and other countries by Flyingvoice.

Technical Support

• For product documents and FAQs, visit www.flyingvoice.com or contact Flyingvoice at support@flyingvoice.com for assistance.

Declaration of Conformity

• This equipment complies with the limits of a Class B digital device and is designed to provide protection against harmful interference in a residential installation.

FAQ

• Where can I find technical support?
  • You can visit www.flyingvoice.com for product documents and FAQs, or contact support@flyingvoice.com for assistance.

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Information

Copyright
Copyright © 2020 Flyingvoice Network Technology CO., LTD.
Copyright © 2020 Flyingvoice Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Flyingvoice Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
When this publication is made available on media, Flyingvoice Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Flyingvoice Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.

Trademark

Flyingvoice®, the logo and the name and marks are trademark of Flyingvoice Network Technology CO., LTD, which are registered legally in China, the United States, EU (European Union) and other countries.
All other trademarks belong to their respective owners. Without Flyingvoice’s express written permission, the recipient shall not reproduce or transmit any portion thereof in any form or by any means, with any purpose other than personal use.

Warranty

1. Warranty

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

2. Disclaimer
FLYINGVOICE NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. FLYINGVOICE Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.

3. Limitation of Liability

Flyingvoice and/or its respective suppliers are not responsible for the suitability of the information contained in this document for any reason. The information is provided “as is”, and Flyingvoice does not provide any warranty and is subject to change without notice. All

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II/V

risks other than risks caused by use of the information are borne by the recipient. In no event, even if Flyingvoice has been suggested the occurrence of damages that are direct, consequential, incidental, special, punitive or whatsoever (Including but not limited to loss of business profit, business interruption or loss of business information), shall not be liable for these damages.

End User License Agreement

This End User License Agreement (“EULA”) is a legal agreement between you and Flyingvoice. By installing, copying or otherwise using the Products, you: (1) agree to be bounded by the terms of this EULA, (2) you are the owner or an authorized user of the device, and (3) you represent and warrant that you have the right, authority and capacity to enter into this agreement and to abide by all its terms and conditions, just as if you had signed it. The EULA for this product is available on the Flyingvoice Support page for the product.
Patent Information
China, the United States, EU (European Union) and other countries are protecting one or more patents of accompanying products and/or patents being applied by Flyingvoice.

Technical Support
Visit www.flyingvoice.com for product documents and FAQ, or contact Flyingvoice by email at support@flyingvoice.com. We’ll get you the help you need.
Declaration of Conformity
Part 15 FCC Rules FCC STATEMENT: This device complies with Part 15 of the FCC Rules. Operation is subject to the following three conditions: · This device may not cause harmful interference · This device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
CE Manufacturer: Flyingvoice Network Technology Co., Ltd. Address: 1801-1802, Building 1, Chongwen Park, Nanshan Zhiyuan, Nanshan District, Shenzhen, China Hereby, Flyingvoice Network Technology Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU A copy of the declaration of conformity can be obtained with this user manual; this product is not restricted in the EU. The wireless operation frequency WIFI: 2412MHz-2472MHz,

Max EIRP Power 18.16 dBm

Safety warning and Attentions If use adapter, adapter must be comply 2014/30/EU Directive. Adapter Caution: Adapter shall be installed near the equipment and shall be easily accessible. Do not store or use your product in temperatures higher than 50ºC.
RF Exposure Statement The distance between user and products should be no less than 20cm.

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GNU GPL INFORMATION
Flyingvoice phone firmware contains third-party software under the GNU General Public License (GPL). Flyingvoice uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Flyingvoice products can be downloaded online:
https://www.flyingvoice.com/soft_GPL.aspx

Risk Warning Statement
This risk warning statement contains a summary of external network servers that FVUI will access under its factory settings in order to obtain necessary service support. If you want to prohibit these accesses based on security considerations, you can disable them through the WEB management page.

https://rps.flyingvoice.net

Getting Started with Your Phone

This chapter provides the overview of phone hardware and screen layout, and how to navigate your phone for the best performance. Topics Hardware Overview Screen and Icons Entering Characters
Hardware Overview
Topics FIP12WP-R Hardware
FIP12WP-R Hardware

NO. Item 1 Handset 2 Phone Screen 3 Line Keys

Description
Handset to pick up and answer call Shows information about your phone, such as calls, messages, soft keys, time and date Access your phone lines and features

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Getting Started with Your Phone

4 Soft Keys

Access the function displayed on the screen above the soft keys. The soft keys change depending on what you are doing at the time

Access the function you set for the multi-function keys, including Key A/B/C 5 Multi-function key
and Help, you can pre-set speed dial function.

6 Menu Key

Enter menu

7 HOLD Key

Places a call on hold or resumes a held call

8 Navigation Keys Scroll through information or options displayed on the screen.

9 Volume Key 10 Redial Key

Adjusts the volume of the handset, headset, and speaker It can be used to switch left or right on some pages. Redials a previously dialed number

Speakerphone 11
Key

Toggles the hands-free (speakerphone) mode.

12 Keypad

Provides the digits and special characters in context-sensitive applications

Power LED 13
Indicator

Indicates phone’s system status

Screen and Icons
The user screens and icon indicators can help you navigate and understand the important information on the phone’s status.
Topics
Idle Screen Calls Screen Icons in the Status Bar Line Key Icons Other Icons
Idle Screen
The idle screen is made up of the status bar, line keys, and soft keys. The time & date in the status bar or middle of the screen varies by phone models.

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Getting Started with Your Phone
1. Status Bar: Display the default account and feature status icons. The status icons are displayed when features are activated. 2. Line Keys: Display the information associated with the line keys and feature keys on the phone. 3. Soft Keys: Each soft key label indicates the action for the soft key below the screen.
Calls Screen
All of your active and held calls are displayed on the calls screen. You can press up or down navigation key to switch among calls. Check with your system administrator to find out if this feature is available on the phone. When there is an active call and a held call, the calls screen is shown below:
You can press the Menu soft key and go to My Status to view Network and phone status. The phone screen is shown below:

Icons in the Status Bar

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Getting Started with Your Phone

Icon

Description

Wired network is available Wired network is unreachable Speaker mode Handset mode Headset mode Call is on hold Wi-Fi connected

Icon

Description

Auto Answer

Do Not Disturb (DND)

Keep Mute

Ringer volume is 0

Missed Calls

Call Forward

Wi-Fi connection failed

Line Key Icons

Icons on the line key that vary by phone models. Icon indicators (associated with line)

Icon

Description

The private line is registered successfully

Register failed

Other Icons

Call History
Icon

Description

Received Calls

Placed Calls

Missed Calls

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Getting Started with Your Phone

Contact
Icon

Description Default Contact Picture

Call
Icon

Description Ringing Calling

Auto Provision Config

Icon

Description

Config_updating

Config_update_successful

Config_update_failed

Entering Characters

You can use the keypad keys on your phone to enter or update field information. The following table describes how to enter different characters using the keypad keys.

Task Switch input modes Enter alphas Enter numbers
Enter special characters
Insert space

Action Press the ABC, abc, Ab2, 2aB, or 123 soft key to switch the input modes. Select ABC, abc, 2aBmode. press the keys labeled with letters until your desired letter appears. press a keypad key repeatedly to view the character options and stop when the letter you want to enter is displayed in the field. Wait one second, and then enter the next letter. Select 123 mode, press the corresponding keys. Select ABC, abc, 2aB mode, press * key or # key one or more times to enter one of the following special characters:

• key: .,/:?!”-()@&$_; # key: # In 123 mode, you can press the key to choose the following special characters: .*:/@[]. Select ABC, abc, 2aB mode, press the 0 key.

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Getting Started with Your Phone

Move cursor Delete one or more characters

Press – or + to position the cursor. Position the cursor to the right of the character, and select the Delete soft key.

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Internet connection

Internet connection
Topics Phone Start Connect to a wired network Connect to a wireless network
Phone Start
Please refer to the quick installation manual for the telephone assembly.
Step 1. AC power adapter is plugged into an electrical outlet. Step 2. After plugging in the power, the LCD screen of the phone will display the signature of “welcome”, and the LED in the upper right corner of the phone will flash (red). Step 3. After power on, the LED will flash once again (red), then the phone has started normally and can display the current status of the phone, including SIP registration information, network connection information and so on.

Connect to a wired network

Step 1. Check the phone connection correctly and start successfully. Step 2. Connect one end of cable in the set to the internet port on the back of the phone, another end of the cable connected to the available network adapter. Step 3. After the connection, the upper right corner of the LCD screen will appear wired network’ logo, like this: ,that means phone have been connected to a wired network for Internet access.

Connect to a wireless network

You can configure a wireless connection in both the LCD and the web interface.

From the LCD menu

Step 1. Press

button and then use the and buttons to go 5. Basic Settings,

go to 6. Wi-Fi.

Step 2. Enable the Wi-Fi option and the phone will scan and display the surrounding

wireless network. Go to Available Network(s).

Step 3. Using the and buttons to navigate, use the soft key “Connect” connection

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Internet connection
under the LCD to select the network, the logo appears on the LCD. The line network is connected.
From the Web interface Step 1. Log in to the web interface and switch to the Network / Wireless page.

Step 2. Choose one wireless network to connect. Step 3. Click Connect button at the bottom of the page.

Step 4. If the connected wireless does not have a password, you can connect directly; if the wireless connection has a password, enter the password and click OK to confirm the connection.

Step 5. If AP is connected, the wireless icon on the main screen of the LCD will appear as connected.

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SIP registration

There are two ways to register a SIP account: register from the LCD screen and register from the web interface.

From the LCD screen:

Step 1. Press button.

Step 2. Use the and navigation keys or enter the number 6 to 6. Advanced Settings, you need to enter the login password. Go to 1. Accounts. Step 3. Select the line to register and fill in the relevant configuration as indicated by the LCD. Step 4. Press the Save soft key to save the current configuration. Step 5. Check the registration status of the corresponding line on the screen.

From the web interface: Step 1. Log in to the web interface.

Press the button, go to 1. My Status, press the key to find the phone’s IP address.

Enter this IP address in the browser’s address bar, then press enter. You will see the following login page. Both the default login username and password are admin.

Step 2. Go to SIP Account, select a Line and enter the registration information. Parameter Description: Line Enable: enable the line. Display Name: Fill in the content is the name of the number displayed on the LCD. Phone Number: Fill in the account provided by the SIP server. Account: Fill in the SIP account provided by the SIP serve. Password: Fill in the account password provided by the SIP server. Proxy Server: Fill in the IP address or domain name of the SIP server. Proxy Port: Fill in the port number of the SIP server. Transport: Select the corresponding transport of the account.

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SIP registration
Step 3. Click Save&Apply on the bottom of the page. Step 4. Check the registration of the corresponding line on the screen or web status page.

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Call Features

Config SpeedDial Key
FIP12WP IP Phone has 4 DSS buttons, A/B/C and HELP buttons, and we can set the buttons to SpeedDial so that by pressing the speed dial button again, we can quickly call the hotline.
Set the SpeedDial through Phone DSS Key 1. Long press any key of A/B/C and HELP on the phone, go to the configuration page 2. Select SpeedDial as the function type, select SIP line, and type in the SpeedDial number in the value. 3. Press Save.
Set the SpeedDial through Phone Web interface 1. Go to Phone> Line Key, Select the keys you want to set Line key1 to 4 (A/B/C/HELP) 2. Select SpeedDial as the function type, select SIP line, and type in the SpeedDial number in the value. 3. Click Save.

Call Features
You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features.
Topics Placing Calls Answering Calls Auto Answer Switching Among the Handset and Speakerphone Modes Call Waiting Silencing or Rejecting Incoming Calls Ending Calls Holding and Resuming Calls

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Call Features
Placing Calls
You can use your phone like a regular phone to place calls in many ways easily.
Placing a Call from the Dialer
You can make a call by either of the following methods:
Use the handset Step 1. Pick up the handset, the screen goes to the dial board. Step 2. Enter the destination number. Step 3. Press Send or # or wait for 5 seconds to dial the phone number.
Use the speakerphone Step 1. Press the speakerphone key, the screen goes to the dial board. Step 2. Enter the destination number. Step 3. Press Send or # or wait for 5 seconds to dial the phone number.

Use the redial key In the standby mode, redial the number of the last call. Step 1. Press the redial key. Step 2. The phone will dial the last called number automatically.

Call from the phone book

Add phone book on the LCD screen:

Step 1. Press

button to enter the main menu and select 3 Directory.(Or you can just

press second soft key Dir to enter phonebook.)

Step 2. Follow the prompts to add a contact.

Make a call from the phone book: Step 1. Press Dir to enter the phone book. Step 2. Select the number you want to dial, press the Send soft key to make a call immediately.

Call from the call history Step 1. Press the History soft key. Step 2. Select the dialed number of the dialed call / missed call / missed call, you can press the volume key – or + to switch the history list. Press the Send soft key to dial the call immediately.

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Call Features

Answering Calls
When you receive a call, you can choose to answer it manually or automatically.
Answering a Call
When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. You can answer the call in the following ways: 1. Press the corresponding Line Key. 2. Press the Speakerphone key. 3. Pick up the handset and answer. 4. Press Answer soft key to answer. 5. Auto Answer: If the phone is enabled auto answer function, it will answer the call automatically when there is an incoming call.

Auto Answer
Auto Answer function: automatic answer when there is a call. It can be set up on the LCD screen or the Web interface.

From the LCD screen:

Step 1. Press

button.

Step 2. Use the and navigation keys navigate to 2 to the 2. Features settings and select the 2. Auto Answer. Step 3. Fill the relevant configuration according to LCD instructions: whether to enable auto answer.

From the Web interface: Step 1. Log in to the web page and switch to the “Phone – Preferences” configuration page.

Step 2. At the bottom of the page, there is auto answer configuration item.

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Call Features

Step 3. At position 1, you can configure whether to enable the auto answer function.; position 2 is configured to wait for a few seconds after the automatic answer, for example setting 10, phone will auto answer after ringing 10s.

How to Use: Step 1. Phone A enabled auto answer function and the auto answer delay time is 10s. Step 2. B Calls A. Step 3. A rings, no one answers the call, fter 10s, A answer the call automatically.

Switching Among the Handset and

Speakerphone Modes

You can select the desired mode before placing a call or can alternate among Speakerphone, and handset modes during a call.

Step 1. During the call, pick up the handset or press the Speakerphone key

.

For example, if you’re using the handset, press the Speakerphone key to switch to the speakerphone.

Call Waiting
During the call, if a third party calls, the phone has a prompt, and the third party phone has a ring-back tone. If the Call waiting function is disabled, the phone will reject the call automatically, the third party phone hears a busy tone. The function can be set from the LCD screen and Web interface.

From the LCD screen:

Step 1. Press

button.

Step 2. Use the and navigation keys navigate to the 2. Features settings and select 3. Call Waiting. Step 3. Fill the relevant configuration according to LCD instructions: whether to enable call waiting.

From the Web interface: Step 1. Log in to the web page and switch to the `SIP Account-Line 1′ Configuration page.

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Call Features

Step 2. There is a call waiting configuration item in the `Supplementary Service Subscription’ on this page.

Step 3. At position 1, you can configure whether to enable the call waiting function.
How to Use: Step 1. Phone A enables Call waiting. Step 2. C calls A When A is talking to B. Step 3. A hears a tone in the handle (prompted a new call), the screen will display a new call. Step 4. A press the Answer soft key to answer the new call and hold the call with B. Step 5. A talks to C, B is on hold, when A ends the call with C, A press Resume soft key to resume the call with B.
If the call waiting function is off, when C calls A in step 2, it will prompt the call to fail and have a busy tone.

Silencing or Rejecting Incoming Calls
When you receive an incoming call, you can choose to silence or reject the call instead of answering.
Rejecting Calls with Do Not Disturb (DND)
You can enable DND to reject all incoming calls automatically when you do not want to be interrupted.
Rejecting Calls with DND Procedure 1. Navigate to Menu > Features > DND. Or press the DND soft key. 2. Select Enable from the DND Status field. 3. Select Save.

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Call Features
The DND icon appears in the status bar.
Deactivating DND You can deactivate DND when you are ready to resume receiving calls again. Procedure 1. Navigate to Menu > Features > DND. Or press the DND soft key. 2. Select Disable from the DND Status field. 3. Select Save. The DND icon disappears from the status bar.

Ending Calls

You can end the current call at any time.

Do one of the following:

l If you are using the handset, press the EndC key or hang up the handset.

l If you are using the speakerphone, press the EndC key, Speakerphone key

.

Holding and Resuming Calls
You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear the music played by its sever.

When the phone is talking:

Step 1. When A and B talk, A presses the HOLD button

to keep the current call, and

then B will play keep music. Step 2. At this point the A phone can Press New C or XFER soft key to enter another phone number to make a call.

Step 3. A Press the HOLD button the previous call.

again to release the current hold status and resume

Forwarding Incoming Calls
When you are not available to answer calls on your phone, you can forward the calls to another phone.
Always Forward
Transfer all calls to another number. Can be configured from an LCD or Web page.
From the LCD screen:

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Call Features

Step 1. Press

button.

Step 2. Use the and navigation keys navigate to 2. Features and select Always Forward. Step 3. Fill the relevant configuration according to LCD instructions: whether open all forward; target number; on code; off code. Step 4. Press the Save soft key to save the current configuration.

From the Web interface Step 1. Log in to the phone web page and switch to the “Phone – Preferences” page.

Step 2. There is a call item in the middle of the page.

Step 3. Enable All forward at position 1 and fill the destination number at position 2. Step 4. At the bottom of the page, click Save’ /Save& Apply’, and the configuration is complete.
How to Use Step 1. Phone A enabled Always Forward and the target number is Phone C. Step 2. Phone B makes a call to Phone A. Step 3. Phone C rings. Phone A has no reaction.

Busy Forward
When the line is busy, transfer all calls to another number. Can be configured from LCD screen or Web interface.

From the LCD screen:

Step 1. Press

button.

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Call Features
Step 2. Use the and navigation keys navigate to 2. Features and select Busy Forward. Step 3. Fill the relevant configuration according to LCD instructions: whether to open the busy forward; target number; on code; off code. Step 4. Press the Save soft key to save the current configuration. From the Web interface: Step 1. Log in to the phone web page and switch to the “Phone – Preferences” page.
Step 2. There is a call item in the middle of the page.

Step 3. Enable the busy forward at position 1 and fill destination number at position 2. Step 4. At the bottom of the page, click Save’ /Save& Apply’, and the configuration is complete.
How to use: Step 1. Phone A enabled Busy Forward and the target number is Phone C. Step 2. Phone A is talking with other phone (not B / C). Step 3. Phone B makes a call to Phone A. Step 4. Phone C rings. Phone A has no reaction.

No Answer Forward
When no one answers the call, the call is routed to another number. Can be configured from an LCD screen or Web interface.

From the LCD screen:

Step 1. Press button.

Step 2. Use the and navigation keys navigate to 2. Features and select No Answer Forward. Step 3. Fill the relevant configuration according to LCD instructions: whether to open the no

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Call Features
answer forward; target number; on code; off code. Step 4. Press the Save soft key to save the current configuration. From the Web interface: Step 1. Log in to the phone web page and switch to the “Phone – Preferences” page.
Step 2. There is a call item in the middle of the page.

Step 3. Enable the no answer forward at position 1 and fill destination number at position 2.Potion 3 is no answer to the forward time, default 20s. Step 4. At the bottom of the page, click Save’ /Save& Apply’, and the configuration is complete.
How to use: Step 1. Phone A enabled No Answer Forward and the target number is Phone C. Step 2. Phone B makes a call to Phone A. Step 3. Phone A rings, but nobody answers. Step 4. After 20 seconds, Phone A stops ringing, and Phone C rings

Transferring Calls
During a call, you can transfer the call to another contact. You can use one of two ways: l Blind Transfer: Transfer a call directly to the third party without consulting. l Attended Transfer (Consultative Transfer):
Attended Transfer
Attended call transfer: the phone as a middle side of attended call transfer, after asking the destination phone, then it will make the call which is connecting transferred to the destination

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Call Features
phone. How to Use: Step 1. A and B is in a call, A press XFER button. The current call is held, A hears the dial tone, B hears the hold music. Step 2. A call C. Step 3. C answers, C speaks to A (and A asks if C want to connect with B). Step 4. If C agrees to answer the transfer call, A presses XFER soft key to complete the transfer. Then A will be disconnecting from all call. B talks to C. Step 5. If C don’t agree to answer the transfer call, after A / C hangs up after the call, A

presses

button to resume the call with B.

Blind Transfer
Blind call transfer: the phone as a middle side of blind call transfer, will be connected directly to the destination phone without asking.
How to Use: Step 1. A and B is in a call, A presses soft key XFER during the call, A will hear the dial tone, B will hear hold music. Step 2. A enters C’s number, press B Tran. C rings. Step 3. C answer the call, then talking to B, A will automatically hang up.

Conference Calls
The phone supports a three-way local conference and multi-way network conference.
Step 1. A and B phone is in a call, A press the Conf soft key, the current call is held, A hears the dial Tone, B hears the hold music. Step 2. A enter C’s number and press Send. Step 3. When the C phone answers the call, A presses the soft key Conf again, then A, B and C are in the same conference call. Step 4. If the A phone (conference host) hangs up, the other two calls will be disconnected; if the non-hosting party B / C side hangs first, A phone can still talk to the other party.

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Advanced Call Features

Advanced Call Features
You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these advanced call features.
Topics Voice Mail PhoneBook Call History Administration

Voice Mail
Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones. This feature is set up on the server-side and not all servers support this feature. You can leave a voice mail to someone who is busy or inconvenient to answer the call.

From the LCD screen:

Step 1. Press

button to enter the menu item and then select 4. Message > Voice

Mail.
Step 2. Select the line you want to configure. Step 3. Then follow the prompts to enable voicemail, and enter the number in the “Voice Mail Number” (this number is the number configured in the SIP server code, not free to fill). Step 4. Press the Save soft key to save your changes.

From the Web interface: Step 1. Log in to the phone page and switch to the `Phone / Line1′ Configuration page.

Step 2. Enable MWI and fill in the Voice Mail Number.

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Advanced Call Features

Step 3. Use the Save& Apply’ /Save’ button to save your changes for the configuration to take effect.
How to Use: Step 1. When there is a voice message, the LED in the upper right corner of the phone will flash. Step 2. You can use `Voice Mail Number’: phone goes off-hook and dials the Voice Mail Number. Step 3. After entering the voicemail box, there will be a voice prompting how to operate. The user can listen to new voicemail or old voicemail or reply to voice mail based on voice prompts.

PhoneBook
The phone provides several types of phone directories, which can be customized by your system administrator.
Local Contacts
You can store up to 500 contacts in your local directory, you can search, add, edit and delete a contact.
Managing the Local Directory Groups You can manage the Local Directory groups when the phone is idle.
Adding Contact Groups To organize your contacts and make them easier to find, you can add additional groups in the Local Directory.
Step 1. Select Dir or navigate to Menu > Directory > Local Contacts. Step 2. Select AddGrp. 3. Enter the desired group name and select Ring Type. 4. Select Save.
Editing Contact Groups You can change or add the group’s information.

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Advanced Call Features
Procedure 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Highlight the desired group. 3. Select Option > Detail. 4. Edit the group information. 5. Select Save.
Deleting Contact Groups When you delete a contact group, the contacts in the group will not be deleted. You can view the contacts in All Contacts list. Procedure 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Highlight the desired group. 3. Select Option > Delete. The phone prompts you whether to delete the group. 4. Select OK.
Managing the Local Directory Contacts You can manage the Local Directory contacts when the phone is idle.
Adding Contacts When you add a contact to your Local Directory, you can choose how much information you want to enter for your contact. You are required to enter a contact name at least for each new contact.
From the LCD screen: 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Select Add. 4. Enter your contact’s information. 5. Select the desired account from the Account field. 6. Select Save.
From the Web interface
Add the contact one by one: Go to Phone > Phone Book > Phone Book, click on add and enter the contact info.

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Add the contact in bulk:
Go to Phone > Phone Book, download the CSV template or XML template and edit it, then upload the phone book. You may need to add a contact before downloading the phone book template.

Viewing Contacts You can view the local contacts from the Local Directory on your phone. Procedure 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. The contact names are displayed in alphabetical order.

Editing Contacts You can update your contacts’ information.

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Procedure 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Option > Detail. 4. Edit the contact information. 5. Select Save.

Deleting a Contact You can delete any contact from the Local Directory. Procedure 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Option > Delete. The phone prompts you whether to delete the contact. 4. Select OK. Note: If the contact added to the Favorites directory is deleted in the Local Directory, it will be automatically deleted from the Favorites directory.

Deleting All Contacts You can delete all contacts from the Local Directory. Procedure 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Select Option > Delete All. The phone prompts you whether to delete all contacts. 4. Select OK. Note: If the contact added to the Favorites directory is deleted in the Local Directory, it will be automatically deleted from the Favorites directory.

Moving a Local Directory Contact to Blacklist You can move a contact in the Local Directory to blacklist. Incoming calls from this contact will be rejected automatically. Procedure 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Option > Add to Blacklist. The phone prompts you whether to move to the blacklist. 4. Select OK.

Searching for Contacts In the Local Directory, you can enter search criteria to find your desired contact quickly. Procedure 1. Select Dir or navigate to Menu > Directory > Local Contacts. 2. Select Search.

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3. Enter your search criteria in the search field.
Blacklist
Incoming calls from the Blacklist are rejected automatically. You can store up to 30 contacts in the blacklist to block unwanted callers.
Adding a Blacklist Contact You can add a blacklist contact on the phone to prevent someone from calling you.

From the LCD screen:

Step 1. Press

buttons,

Step 2. Use the and navigation keys navigate to 3. Directory > 2. Blacklist. Step 3. Click Add and follow the prompt to add a blacklist.

From the Web interface: Step 1. Log in to the web interface and switch to the Phone > Phonebook > Blacklist configuration page. Step 2. Click the “Add” button and follow the prompts to add a blacklist.

Step 3. Click “Save& Apply” / “Save” to make the configuration take effect

Viewing Blacklist Contacts

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You can view the blacklist contacts from the Blacklist on your phone. Procedure 1. Navigate to Menu > Directory > Blacklist.
Editing a Blacklist Contact You can update your blacklist contacts’ information. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Highlight the desired blacklist contact, and select Option > Detail. 3. Edit the blacklist contact information. 4. Select Save.
Deleting Blacklist Contacts You can delete one or all blacklist contacts. If a contact is removed from the blacklist, you can answer the call from the contact normally.
Deleting a Blacklist Contact If you want to answer a call from a specific contact, you need to remove it from the Blacklist. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Select the desired blacklist contact. 3. Select Option > Delete. The phone prompts you Delete selected item. 4. Select OK.
Deleting All Blacklist Contacts You can delete all contacts from the Blacklist when you are ready to answer calls from them again. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Select Option > Delete All. The phone prompts you whether to delete all contacts. 3. Select OK.
Moving a Blacklist Contact to the Local Directory You can move a blacklist contact to a Local Directory. Incoming calls from this contact will not be rejected automatically. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Highlight the desired contact, and then select Option. 3. Select Add to Contact list. The phone prompts you whether to move to contact. 4. Select OK.

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Advanced Call Features
Call History
The call history list includes Missed Calls, Placed Calls, Received Calls and Forwarded Calls, and each list holds 100 entries.
Viewing History Records
The history record saves the call information such as the caller’s name and number, local line and call duration. Procedure 1. Press History. 2. Select the desired list. 3. Select the desired entry. 4. Select Option > Detail.
Saving a History Record to Local Directory
To identify someone’s call the next time, you can save a history record to the Local Directory.

Procedure 1. Select History. 2. Select the desired list. 3. Highlight the desired entry, and select Option > Add to Contacts. 4. Edit the contact information. 5. Select OK.
Saving a History Record to Blacklist
You can prevent someone from calling you again by saving a history record to Blacklist. Procedure 1. Select History. 2. Select the desired list. 3. Highlight the desired entry, and select Option > Add to Blacklist. 4. Edit the contact information. 5. Select OK.
Deleting History Records
You can delete one or all call records from the call history list.

Deleting a Call Record You can delete any call record from the call history list. Procedure 1. Press History. 2. Select the desired list.

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3. Highlight the desired entry, and select Delete.
Deleting All Call Records You can delete all call records from the call history list. Procedure 1. Press History. 2. Select the desired list. 3. Select Option > Delete All. The phone prompts you whether to delete all the records. 4. Select OK.
Multi-Functional Key

Parameters name
Key Type Mode Line Expansion

Description
Function key number Function key type Select the corresponding shortcut key function on the Shortcut KSeelyect Line / Auto Select Enter the number

Dial Rule

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Parameters name Description

Dial Plan Unmatched Policy Line

Whether to enable dial plan Choose to accept or reject Select the account line

Digit Map

Fill in the expression for the dial plan

Action

Grammar, please refer to the dial plan for the grammar

Add a dial plan: Step 1. Enable the dial plan Step 2. Click the “Add” button, will appear as shown in Figure 1 configuration table Step 3. Fill in the value of the parameter Step 4. Press the “Ok” button to end the configuration. Step 5. Press the Save button to save your changes Edit a dial plan: Step 1. Enable the dial plan Step 2. Select a dial plan Step 3. Click the “Edit” button, will appear as shown in Figure 2 configuration table Step 4. Change the value of the parameter Step 5. Press the “Ok” button to end the configuration Step 6. Press “Save” to save your changes Delete a dial plan: Step 1. Enable the dial plan Step 2. Select a dial plan Step 3. Click the “Delete” button to delete the dial plan

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Dial Rule grammar

Character

Description

0 1 2 3 4 5 6 7 Legal characters
8 9 * #

x

The lowercase letter `x’ matches a legal character

[sequence]

Match a sequence For example: [0-9]: matches one of the numbers 0 to 9 [23-5]: Match character 2 or 3 or 4 or 5 or

Matchxxxxxxxxxxxxxxx….. For example: x. “01.” can match “0”, “01”, “011”, “0111”, ……. . , “01111…”