HYDRA ECHO PRO AC Wall Mounted EV Charger Instruction Manual
- September 19, 2024
- HYDRA
Table of Contents
ECHO PRO AC Wall Mounted EV Charger
“`html
Product Specifications:
- Dimensions (mm): Variable
- Weight: 18kg
- Operating Temperature: Variable
- General Storage Temperature: Variable
- Material: Metal housing
- Certifications: Not specified
- Charging Power: Variable
- Charging Current: Variable
- Voltage: Variable
- Charging Mode: Variable
- Charging Socket: Type 2
Product Usage Instructions:
Safety Instructions:
Before installation, ensure that the Hydra EVC AC charger is
connected to a Protective Earth ground conductor as per local
electrical regulations. Verify the grounding is reliable before
connecting the input power supply.
Cyber Security:
The owner is responsible for securely connecting the product to
a network interface and implementing necessary security measures to
prevent breaches or unauthorized access. Protect the AC charger,
network, system, and interface from security threats to avoid data
loss or damages.
Disposal Instructions:
Dispose of parts in accordance with local regulations and
guidelines to prevent environmental and health impacts from
hazardous substances.
Frequently Asked Questions (FAQ):
Q: What type of charging socket does the ECHO PRO AC Wall
Mounted EV charger have?
A: The charger is equipped with a Type 2 charging socket.
Q: What are the responsibilities of operators and installers
according to the safety instructions?
A: Operators and installers must ensure proper grounding by
connecting the charger to a Protective Earth ground conductor as
per local electrical regulations before power supply
connection.
“`
ECHO PRO
AC Wall Mounted EV charger
ELECTRIC VEHICLE CHARGER INSTALLATION AND INSTRUCTION MANUAL
CONTENTS
SAFETY ……………………………………………………………………………………………………………………………………………………………..3 Safety
Identification …………………………………………………………………………………………………………………………………….3
INTRODUCTION…………………………………………………………………………………………………………………………………………………7
Appearance …………………………………………………………………………………………………………………………………………………7 Technical
Specifications………………………………………………………………………………………………………………………………8 Manual
Information ……………………………………………………………………………………………………………………………………..9 Terminology
………………………………………………………………………………………………………………………………………………..10 Product model
……………………………………………………………………………………………………………………………………………10 Lighting
Language………………………………………………………………………………………………………………………………………10
INSTALLATION ………………………………………………………………………………………………………………………………………………..11
Procedure …………………………………………………………………………………………………………………………………………………..11
Accessory List ……………………………………………………………………………………………………………………………………………11 Site
preparation………………………………………………………………………………………………………………………………………….12 Unpacking
The Charger ……………………………………………………………………………………………………………………………..12 Mounting The
Plate ……………………………………………………………………………………………………………………………………13 Mounting The
Charger ……………………………………………………………………………………………………………………………….14 Wiring
…………………………………………………………………………………………………………………………………………………………15 Daisy Chain
………………………………………………………………………………………………………………………………………………..16 Connecting
Ethernet…………………………………………………………………………………………………………………………………..17
SIM CARD………………………………………………………………………………………………………………………………………………………..18 Sim Card
Installation ………………………………………………………………………………………………………………………………….18
COMMISSIONING …………………………………………………………………………………………………………………………………………..19
Commissioning Checklist……………………………………………………………………………………………………………………………19
Setting Up The Charger………………………………………………………………………………………………………………………………20
Configuation Settings …………………………………………………………………………………………………………………………………20
PROTECTION……………………………………………………………………………………………………………………………………………………21
Protection Device ………………………………………………………………………………………………………………………………………21
CHARGING OPERATION…………………………………………………………………………………………………………………………………..22
Charging Procedure …………………………………………………………………………………………………………………………………..22
Service…………………………………………………………………………………………………………………………………………………………….24
Troubleshooting ………………………………………………………………………………………………………………………………………….24
Service ……………………………………………………………………………………………………………………………………………………….24
AFTERSALES ……………………………………………………………………………………………………………………………………………………25
Aftersales Service ……………………………………………………………………………………………………………………………………..25
Disclaimer ………………………………………………………………………………………………………………………………………………….25
Maintenance ………………………………………………………………………………………………………………………………………………25
2
01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
SAFETY
OPERATORS AND INSTALLERS RESPONSIBILITY
Hydra EVC AC charger Installation Instructions and Installation Guides are
intended for operators who are responsible for installing, operating,
servicing and maintaining an AC charge point. Installers should thoroughly
understand electrical systems and electric vehicle charging infrastructure.
Before performing any task, operators and responsible technical personnel
should read these instructions carefully.The installer is the qualified person
who installs the charger on-site. The installer should: · Hold relevant
qualifications to complete the installation according to local regulations and
standards. · Hold relevant qualifications to work with commercial electrical
installations and be able to certify installation according to local
regulations. · Follow local health and safety rules and wear the right PPE to
minimize exposure to hazards. · Complete Hydra EVC training for Installers and
become a certified Hydra EVC AC charger Approved Installer. · Make sure
installation is complete according to the `’Hydra Installation Manual”. ·
Install an Upstream Protection Device according to Local Regulations and
Earthing System. · Complete the Site Survey before installation to calculate
the Supply Cable Size, according to cable type, installation reference method,
upstream over-current protection device size, AC Charger output power and
circuit length.
SAFTEY INSTRUCTIONS
The Hydra EVC AC charge point can only be installed and maintained during a
power shutdown. Before any installation, dismantling, repair or exchange of
components, the supply protection device and internal group switches of the
Hydra EVC AC cabinet must be switched off. A Safe Isolation Procedure must be
carried out to ensure that electrical power is disconnected from the system.
Only certified EVSE installers are authorized to install, disassemble, repair,
or replace parts on an Hydra EVC AC charge point. After installation, service,
or repair, the charger cabinet must be securely closed and locked.
According to local electrical regulations, the Hydra EVC AC charger must be
connected to a Protective Earth ground conductor. Before connecting the input
power supply, ensure that the grounding is reliable.
CYBER SECURITY
It is the responsibility of the Owner to ensure that the product is securely
connected to and communicates with a network interface. The Owner must take
the necessary steps to protect the AC charger, network, system, and interface
from any security breaches, unauthorized access, interfering, intrusion,
leakage, or theft of data or information. Hydra EVC shall not be liable for
any damages or losses incurred as a result of security breaches.
DISPOSAL INSTRUCTIONS
To prevent adverse environmental and human health impacts caused by
potentially hazardous substances, parts should be disposed of in accordance
with local regulations and guidelines.
3
01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INTRODUCTION
APPEARANCE
Use Material Installation type Cable layout Weight Charging socket
Car Parks / Public Charging Station Metal housing Wall Mounted Bottom 18kg Type 2
1
Touch Screen
2
RFID Card reader
3
LED status lights
4
Power input
5
Charger Socket
4 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INTRODUCTION
TECHNICAL SPECIFICATIONS
Dimensions (mm)
Weight
Operating Temperature
General Storage Temperature
Material
Certifications
Charing Power
Charging Current
Voltage
Charging
Charging Mode Charging Socket
Fixed Charging Cable
Energy Metering
User App Configuration Charging Status
Interface
Authentication Cloud Connection/Network Communications Protocol
Installer App and Configuration
Installation
Saftey and Protection
Installation Circuit Cable Diameter RCBO Overvoltage Category Instulation Class Fire Classification IP Rating Impact Resistance Temperature Monitoring O-PEN Detection
L500 x W240 x D199 (mm) 18kg
-25°C to +50°C -40°C to +80°C ABS Plastic and aluminium alloy
CE/UKCA 7.4/22kW 6-32A (adjustable) per phase 230/400V (1/3-phase, 50-60Hz)
Mode 3
Type 2 No
Integrated MID meter (±1%) accuracy on readings
Control charging with the commerical app Dynamic LED ring for charging status
App controlled/Plug & Charge/Built-in RFID/ NFC reader 4G LTE, LAN
OCPP 1.6J, OCPP 2.0.1 (future) Configure with the installer app through
Bluetooth Low Energy (BLE 4.2)
40A Circuit Breaker Max. 25mm
30mA AC + 6mA DC III I
UL94 IP54 IK10 Internal sensors Integrated
5 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INTRODUCTION
MANUAL INFORMATION
About this Manual This manual describes the installation, operations and
safety maintenance of the Hydra EVC AC charger. Before installation, please
read this manual to ensure a successful installation, operation and safety
maintenance.
Target Group This document is intended for professional or other qualified
personnel only. Qualified personnel must possess the following skills: ·
Knowledge of how the product operates and how to use it. · Knowledge of
commercial electrical installation and ability to test and certify
installation. · Understand how to address hazards and risks related to the
installation and use of electrical equipment. · Understand equipment
installation and commissioning. · Understand all relevant standards and
directives. · Understand and follow the instructions in this manual, as well
as all safety information.
Compliance If you are considering installing the Hydra EVC AC charging
station, it is important to read this manual carefully and talk to a licensed
contractor, electrician, or trained installation expert. They will be able to
help you make sure you meet all local and national codes and safety standards,
as well as any applicable laws. The most common installation and mounting
scenarios are outlined in this document.
Disclaimer of Warranties This document is copyrighted and can only be used
with permission from Hydra EVC. This manual is based on the most up-to-date
information available when it is printed. It is subject to any changes that
Hydra EVC may make without prior notice. Although the accuracy of the
information in this manual has been verified, there is no assurance that it is
complete and accurate. This includes, but is not limited to, product
specifications, functionalities, and illustrations. Hydra EVC is not
responsible for any losses or damages that may arise from using this document,
including but not limited to lost profit or data. If you use or modify the
Hydra EVC AC charging station in a way that is not intended to be used or
modify the charge point, your limited warranty will be void.
Illustrations This document cannot display all the configurations of AC charge
point. Therefore, the illustrations in this document only shows the typical
settings. They are only used for instruction and descriptions about
installation.
Language The original description of this document is written in English. All
other language versions are translated versions of this document.
6
01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INTRODUCTION
TERMINOLOGY
Abbreviations AC EV OCPP PE RCBO RFID
PRODUCT MODEL
Part Code HE-P-22-SO
Definition Alternating Current Electric Vehicle Open Charge Point Protocol
Protective Earth Residual Current Breaker with Over Current Device Radio-
frequency Identification
Version Hydra Echo Pro 22kw Socket Only
LIGHTNING LANGUAGE
LED Ring Status Power LED Charger Free Reservation Connected Charging Charging
Finished Charging Error PEN Error
Description Ring Light Green On Ring Light Blue On Ring Light Green Flash Ring Light Green Breathing Ring Light Yellow Flash Ring Light Red On Ring Light Red Flash
7 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INSTALLATION
PROCEDURE
SAFETY INSTRUCTIONS
The operating voltage and current inside the charging system are high, and the
following regulations should be observed at all times to ensure personal
safety: 1. Charging systems must only be installed by personnel who have been
trained in, and have sufficient knowledge of, the charging system. Always
follow safety precautions and local safety regulations during installation. 2.
To operate inside the charging system, make sure that the charging system is
not live. The power input to the charging system must be disconnected. 3.
Distribution cable wiring should be reasonable and protective to avoid
accidental contact when operating power supplies.
VISUAL INSPECTION
Upon product delivery, check that the package is not damaged and that the
label is complete and correct. If there is an issue, immediately inform the
carrier and take photos as evidence. At the same time, immediately contact the
manufacturer to discuss the issue. Only after the goods arrive at the
installation site can they be opened and the boxes opened for inspection.
Start by opening the box with the packing slip, taking out the packing list
and checking it against each item. Next, check the serial number of the box,
the equipment packaging, the number and type of accessories and the integrity
of all items. Following the packing list, check that accessories and
accompanying documents are complete (refer to the shipping list) and store the
accessories and documents properly. Carry out a visual inspection to ensure
that the product is free of abnormal marks showing collisions, and of
scratches, cracks, dents, rust, breakage, or peeling of paint. Sign receipt
documents, make a record of the situation, keep documents and scan them for
archives, or give them to relevant parties.
ACCESSORY LIST
Charging Station
Screw (M5 x 60) 4 PCS
Tools (1102025)
Install Plate
Screw (M5 x 14) 2 PCS
Screw (M8 x 60) 4 PCS
8 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INSTALLATION
Install Screw
Net Cable Protective Ring
Input Protective Ring
SITE PREPARATION
Before installation, all local legal requirements applicable to the
installation site must be met. Before installation of the Hydra Genesis AC
public charger, ensure that:
· Concentrate foundation base is prepared according to the manual. · Space and
the airflow around the cabinet is suffcient. · Installation site design
complies with local requirements and regulations. · Cable duct is suffcient to
guide supply cables to the cabinet. · Installation is protected with a capable
rating upstream protection device. · The charger supply circuit is protected
by an upstream RCD device if the installation method or local regulation
requires upstream RCD protection. · Site survey and cable calculation are
completed to select the right CSA of charge point supply circuit cable. · A
transport company delivers the charger close to the site. The movement of the
charger to its final location is your responsibility. · If you need to store
the charger before installation, obey the ambient conditions for storage.
UNPACKING THE CHARGER
· Remove the charger from the package. · Remove all the packaging material
from the charger. · Make sure that all the parts are delivered according to
the order. · Checking the charger and the parts. If you find damage or the
parts are not consistent with the order, contact your local dealer.
9 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INSTALLATION
MOUNTING THE PLATE
1. Make sure that the installation is level on the wall, and recommended
height is about 800-1200 mm. 2. Drill the mounting holes. 3. Charger back
module install-fix on the panel.
Screw M5*60 x 4 4 PCS
Screw M8*60 x 4 4 PCS
10 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INSTALLATION
MOUNTING THE CHARGER
1. Confirm the power input location, and back module support top and bottom
input. 2. Fix the charging module with back module after finish the power
connection.
· We recommend to the height for wallbox is about 800-1200mm · Install the
charger on a flat and vertical surface capable of supporting its weight
11 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INSTALLATION
WIRING
Connect the AC input wires 1. Trim the wires L1, L2, L3, PE and N. And make
sure that the length is suffcient for connection at the connectors 2. Strip
the insulation from the end of the wires. Make sure that the strip length is
compatible with the cable lugs 3. Attach the cable lugs to the end of the
wires. Use the cable lug tool 4. Tie the wires N, L1, L2, PE and L3 to the AC
input conductor terminal 5. Torque requirements is 3-4 Nm
Top Input Connection
Bottom Input Connection
Make sure the upstream RCBO or MCCB off, keep the RCBO off of charger, then connect the wiring to charger’s terminal.
12 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INSTALLATION
DAISY CHAIN
There are two ways for input cable of wallbox charger (Top or Bottom), make
sure that use the bottom way if the wallbox installed outdoor. (This is
limited to two units only)
13 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
INSTALLATION
CONNECTING ETHERNET
The charger can be connected to the Internet by Ethernet connection, Wi-Fi or
a SIM card. 1.To connect via the Ethernet cable, put the RJ45 plug of the
Ethernet cable into the RJ45 port (H) in the back module of charger.
.
14 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
SIM CARD
SIM CARD INSTALLATION
When planning the SIM card connection for charger at a site, there are a few
key considerations to keep in mind. It is important to choose a reliable and
robust network provider that offers good coverage in the area where the
charger will be installed. This ensures a stable and consistent network
connection for the charger. Considering factors such as the expected usage,
number of charging sessions, and the amount of data that will be transmitted,
ensures there will be suffcient data allowance for smooth operation. Carefully
consider these factors when planning for SIM card connection for AC charger at
a public site, ensures you can provide a reliable and effcient charging
service for electric vehicle users. To install a SIM, follow the next steps:
A. Ensure that the charger is powered off before proceeding with the
installation. B. The SIM card slot is located on the botton side of the
charging module. Remove the cover of wallbox or open the door of pedestal
version to get access to the SIM card slots. C. Take the SIM card out of its
packaging and handle it carefully to avoid any damage. Identify the correct
orientation of the SIM card. Most SIM cards have a small notch in one corner.
Align this notch with the corresponding notch or diagram on the SIM card slot.
D. Gently insert the SIM card into the slot, making sure it is properly
seated. Be careful not to force it in or insert it upside down. Once the SIM
card is inserted, push it in until it clicks into place or until it is
securely held by the SIM card slot. E. After the SIM card is installed,
install the back protection cover of wallbox or close the front doors for
pedestal version, making sure you don’t leave any tools inside the cabinet and
the doors are locked.
15 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
COMMISSIONING
COMMISSIONING
Commissioning is the necessary before the charger operation. The purpose is to
check the safety and performance of the charging system for operational
purposes. A qualified service engineer from Hydra EVC service or a qualified
engineer is required to go to the site for commissioning. During commission-
ing, the system safety performance and the function of charging will be
tested. Before the service engineer commissioning, the owner needs to prepare
and confirm the following conditions as below.
1. All the preparation: foundation, installation and connection are ready for
the charger. 2. Assign local project technicians to provide on-site assistance
and power operation. 3. Network cable connection should be ready with 3G/4G.
4. To prepare a EV or PHEV car for the charging test. 5. Assign a technician
to on-site have a training.
COMMISSIONING CHECKLIST
S/N Checking Items
Checking Result
1
Ensure that the charger is securely fixed
Pass Fail
2
Check the charger is well ventilated and door open freely Pass Fail
3
Check the inside and outside surface of the charger whether be damage
Pass Fail
4
Check each charger connector is fine
Pass Fail
5
Check that the internal control board and related connection are well secured
Pass Fail
6
Check that the ground wire is well connected
Pass Fail
Use multi-meter test the upstream RCBO, and confirm the
voltage (400V±10%, 230V±10%)
7
PE-L1 = V PE-L2 = V PE-L3 = V
Pass Fail
N – L1 = V N – L2 = V N -L3 = V
L1-L2 = V L1-L3 = V L2-L3 = V
Power On the upstream RCBO and check the voltage, and
confirm the voltage in charger site (400V±10%, 230V±10%)
8
PE-L1 = V PE-L2 = V PE-L3 = V
Pass Fail
N – L1 = V N – L2 = V N-L3 = V
L1-L2 = V L1-L3 = V L2-L3 = V
9
Power On for charger
Pass Fail
10
The screen will display
Pass Fail
11
Check the safety sensor function for tamper(Wallbox)
Pass Fail
12
Check the safety sensor for door of pedestal
Pass Fail
Remark
· Make sure the commissioning engineer is qualified · Make sure all the
checking list all pass, then do the next step, and sign with customer about
commissioning document.
16
01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
COMMISSIONING
SETTING UP THE CHARGER
Be careful when you work with electricity The power supply comes on and test
all the input voltage with multi-meter tool. A series of self-checks start, to
make sure that the charger works correctly and safely.
1. Download the EVbee service app. 2. Before powering up the charger, close
the breaker that supplies the power to the charger. 3. Open the EVbee service
app connect with charger. 4. Do step by step , on the EVbee service app.
a. Update the product firmware, if necessary. b. Adjust the parameter settings
for your charger. c. Select the platform for charger connection, if not pre-
set.
Reinstall all the cover and checking 1. Make sure turn off the charger, then
reinstall the inner cover by tightening the five screws to the right torque.
2. Check if there are screws or tools inside the pedestal, then turn on again
CONFIGURATION SETTINGS
Setting the Parameter In Home’ page, select upper-right and input password when you configured the charger, this will go to charger configuration settings page. Settings a. SelectNetwork & Backend’ will go to the network connec-tion
settings. b. Select Charging parameter’ will go to charger limitation settings. c. SelectEnergy Management’ will go to LDB parameters setting. d.
Select System’ will display hardware and software information. e. Select Home’ will return to the home page.
17
01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
PROTECTION
PROTECTIVE DEVICE
Devices
Dedicated upstream protection device(s)
Upstream overcurrent protection breaker, such as RCBO or MCB (The breaker
serves as the main disconnect switch to the charger.)
Upstream residual-current device (RCD)
Specifications
Options: RCD (Type A minimum) + MCB RCBO (Type A minimum)
Breaker rating: 40 A for a wallbox &Pedestal single charger 80 A for Pedestal
Dual charger
Minimum Type A, with a rated residual operation current of maximum 30 mA
(Internal to charger is DC fault current monitoring > 6 mA.)
In some countries, local standards may require external protection devices. Check your local standards accordingly. External RCD+MCB or RCBO are also recommended as below:
Devices 22kW
Specifications 30 mA Type A RCBO 400 V/40 A
Otherwise, comply with local regulations.
For daisy chain connection, please consider the total power rate and select the main RCBO or MCB, all of the installation must comply with local regulations.
18 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
CHARGING OPERATION
CHARGING PROCEDURE
System Start Up Power on the charger, the charger will start initializing and
display power on page.
After initializing, when charger is standby, will stay on Home’ page a. Plug in car b. Select operations from options on the screen Authorize to start a charging session a. Use APP to scan QR code to start charging. b. SelectCredit Card’ and swipe credit/Debit card on contactless
device to start charging. c. Select RFID Card’ and swipe RFID card on charger to start charging. SelectHome’ will return to the Home page.
19 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
CHARGING OPERATION
CHARGING PROCEDURE
Charging page a. Select stop’ button, will go to authorization page to stop. b. SelectPrice’ will display unit price per kWh or per minute. c. Select
Home’ button will return to the home page. d. Selectdetails’ button will
display more charging info.
Authorize to stop the charging session However you started the session whether
this be and RFID card, credit/debit card or QR code you MUST use this to end
the session too.
Stop charging page a. Select `Home’ button will return to the home page. b.
Pull out the connector will return to the home page.
20 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
SERVICE
TROUBLESHOOTING
Item Problem
1
Bluetooth connection fails
2
Over-voltage
3
Under-voltage
4
Ground fault
5
Residual current detected
6
Over current
Solutions
Make sure Service APP is enabled on your mobile device.
Use the multi-meter to check whether the voltage on the power input is too
high. If the result is greater than voltage (253 V), contact local power grid
company.
Use the multi-meter to check whether the voltage on the power input is not su
cient. If the result is less than voltage (207 V), contact local power grid
company.
Make sure the charger is earthed correctly.
Unplug the vehicle and plug in again. If the problem persists, contact your
local representative.
Restart charger and unplug the vehicle and plug it again.
SERVICE
In product life cycle, if you cannot find solutions to your problems about
software, hardware or others with the aid from the table above, please contact
Hydra EVC Technical Support.
Hydra EVC Ltd Email: support@hydraev.co.uk Address: Unit 11 Totman Close,
Rayleigh, Essex, SS6 7UZ
21 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
AFTER-SALES MAINTENANCE
AFTER-SALES SERVICE
· Parts are covered by a three-year warranty. · During this period any
defective part will be replaced. · One-to-one technical engineer support is
available.
DISCLAIMER
Product equipment must be used under certain conditions. Should the following
circumstances lead to an accident or damage, we will not be held responsible.
Opening the door must be carried out in standby mode and, if necessary, the
power input needs to be disconnected.
· All human factors, damage and use in an abnormal working environment ·
Failures and damage caused by improperly using the device or not following
instructions. · Damage caused by transport after delivery. · Normal wear,
breach or immersion. · Use of parts not authorised by the manufacturer (such
as aftermarket or counterfeit parts). · Dismantling, repairing or modifying
the products without the prior consent of the company. · Damage caused by
flood, fire, lightning strike, typhoons, earthquakes or abnormal voltage. ·
Accidents, faults or damages outside the warranty period.
MAINTENANCE
DAILY MAINTENANCE Regular servicing maintains the charger’s safety and
condition.
REGULAR MAINTENANCE MONTHLY · Check the charger is still perfectly upright. ·
Clean any dirt on the outer surface. · Check for damage to the painted
surface. · Test the charging outlets and cables. · Check the LED display
status.
QUARTERLY · Check the ground screw and ground resistance (no greater than 1).
· Check the charger’s alarm light is green and the module is working.
22
01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk
AFTER-SALES MAINTENANCE
MAINTENANCE (CONTINUED)
SEMI-ANNUALLY Check ground bolt torque and tighten if required. ANNUALLY Check
all internal components. ON-SITE MAINTENANCE This device is an internet of
Things-type charger with pre-charge self-test, daily regular self-test, online
monitoring of electrical parts and other intelligent functions. · If working,
simply perform routine maintenance, no overhaul maintenance is required. · If
not working properly, promptly contact the customer service centre or local
supplier. REMOTE MAINTENANCE The charger has the function of connecting to the
device cloud platform to monitor the status of the charger in real time. When
connected, the platform can provide perfect remote diagnosis, remote service
and remote upgrade services. It can also locate problems and provide solutions
to help the operation centre carry out remote services. It can remotely
upgrade software, solve end-user problems and carry out unattended operations.
· The system self-tests daily. If there is an issue, it will escalate it
automatically. · If there is an abnormal operation, please contact the
customer service centre or local supplier promptly. · Service engineers can
query logs, update configuration and procedures, carry out remote management,
diagnosis, configuration, upgrades and other remote maintenance actions. End-
of-life Disposal When a product reaches the end of its useful life, or is
damaged beyond use for any reason and needs to be disposed of, please take it
to your local recycling center.
23 01268 205 121 | www.hydrainstall.co.uk | enquiry@hydrainstall.co.uk