HYDRA Nexus Cloud Cubus EV Charger SmartPhone APP User Guide

HYDRA Nexus Cloud Cubus EV Charger SmartPhone APP

Specifications

• Product Name: Nexus Cloud Hydra Cubus EV Charger
• Compatibility: Android 6.0 and above (8.0+ recommended), iPhone 6 and above, IOS 12.4 and above
• Features: Smart charging, scheduled charging, cost tracking, plug and charge

Product Usage Instructions

• Download the App: For iPhones, use the App store to search for Nexus Cloud and install the app. For Android phones, use Google Play to search for Nexus Cloud and install the app.
• Register and Log In: Enter your Email Address and Password to log in. Note that only one individual Nexus account can be used to operate the charge point.
• Pairing: Click the QR code symbol at the bottom of the app, then enter the 5-digit EVSE ID code and the 4 digit pin found in the installation/user manual.
• Basic Charging: Once paired, find your Hydra Cubus in the house symbol at the bottom of the app. To start a charge, plug in the car and press the image prompt.
• Smart Charging: Enable smart charging features by clicking the settings cog in the top right corner of the home page and selecting `SMART Charging’. For scheduled charging, ensure the electric vehicle is awake.
• Plug and Charge: Access settings by clicking the cog wheel on the home charging main menu. Select `Authentication’ and then choose Scheduled. Set charging times, and kWh targets, and enter electricity costs to track them. Save any changes made.

FAQ

• Q: How can I enable smart charging features on the Nexus Cloud Hydra Cubus EV Charger?
• A: To enable smart charging features such as scheduled charging, cost tracking, and target kWh charges, click the settings cog in the top right corner of the home page and select `SMART Charging’ with a graph symbol next to it.
• Q: What should I do if my electric vehicle needs to be awake for scheduled charging to work?
• A: Ensure that the electric vehicle is awake by toggling the option found in power management. This will allow the vehicle to accept the charge during the timed profile you set.

DOWNLOAD & REGISTER

DOWNLOAD THE APP

• For iPhones, please use the App Store to search “Nexus Cloud” to download and install the app.
• For Android phones, please use Google Play to search “Nexus Cloud” to download and install the app.

• Scan these QR codes for easy access:

REGISTER AND LOG IN

REGISTER

• In order to Sign Up to the Nexus Cloud App you would need to complete the registration.
• An email and password is required, followed by a box to tick for the agreement of the terms and conditions.
• Your password must be a minimum of 8 characters and contain at least 1 upper case letter and 1 lower case letter. You can also include special characters such as !@£$%^&*()_+

LOG IN

• Enter your Email Address in the ‘Email’ section and enter your password in the ‘Password’ section then click ‘Login’ to log in.
• Please note – only one individual Nexus account can be used to operate the charge point, so each potential user will need to use the same login details as the owner.

PAIRING & BASIC CHARGING

PAIRING

• To initially pair the Hydra Cubus to your app you will need to click QR code symbol which can be seen at the bottom of the app (2nd in from the right)

• Then enter the 5-digit EVSE ID code which can be found on your installation/user manual. You will then be prompted to enter the 4-digit pin found with the ID code, also found in the mentioned manual.

BASIC CHARGING

• Once paired, your Hydra Cubus will be found in the house symbol which can be found at the bottom of the app (1st in from the left), this is where you will complete all operations for your Hydra Cubus.
• To start a charge with no smart charging, its as simple as plugging in the car and pressing the image prompt pictured.

SMART CHARGING & PLUG AND CHARGE

SMART CHARGING

• To enable smart charging features such as scheduled charging, cost tracking and target kWh charges you will need to click the settings cog in the top right corner of the home page then click ‘SMART Charging’ with a graph symbol next to it.

• For scheduled charging to work the electric vehicle needs to be awake, this can be done via toggling the option found in power management. This is so the vehicle is awake to accept the charge during the timed profile you set.

• Click the drop-down and select scheduled.
  From here you can select your scheduled charging times, set kWh targets for charging sessions in addition to entering your electricity cost so that you can track them.
  Please remember to save any changes.

• Please note, to keep the vehicle awake a small current is required, the minimum a car accepts is 6A. As a result, some electricity will be used in this process, but it is very minimal.

PLUG AND CHARGE

• If you would like to plug and charge you can go to the cog wheel on the home charging main menu to get to the settings where you will find ‘Authentication’ with a lock symbol next to it.
• Changing this to not required will allow you to start charging as soon as you plug the charging lead-in.
• Please note you can stop the charge either via the app or by unplugging the car first.

CHARGING & CUBUS COLOURS

CHARGING

• Once the charge has started the app will display a graph where you can see the kW over time. There is an option here to stop the charge as well.
• You can stop the charge either via the app or via your EV.
• If you stop the charge via the app please remember to unlock the connector.
• Please note on the socketed models you may need to slightly push the tether into the charger before pulling it out to remove the tether.

CUBUS COLOURS

• Green flashing light – not connected to the network.
• Solid Green – Connected to network and ready to charge
• Blue light with fast flash – Red light – fault detected Plugged and waiting to charge
• Blue light with slow flash – charging
• Red light – fault detected

Please note that the charger may be a pink color on the initial load but it will change to green to connect to the network.

SUPPORT

TECHNICAL HELP

If any issues arise during the servicing or you notice anything wrong with the chargers, please call 01268 205 121 and ask for the Technical Department. If the issue isn’t urgent, you can also email support@hydraev.co.uk. You can also access technical support via our website: www.hydraev.co.uk/support.

CONTACT

HYDRA EVC Ltd

• Telephone: 01268 205 121
• Email: sales@hydraev.co.uk
• Unit 11, Totman Close, Rayleigh, Essex SS6 7UZ
• ✆ 01268 205 121
• www.hydraev.co.uk
• support@hydraev.co.uk

References

• Hydra EVC - The Fast Charging Specialists - Hydra EVC
• Support - Hydra EVC

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