HYDRA Cubus App User Guide

HYDRA Cubus App

Product Information

Specifications

• Product Name: Hydra Cubus Charger
• Apps: H Charger App, Nexus Cloud App
• Compatibility: iOS 12.4 and above, Android 6.0 and above (8.0+ recommended)
• Network Connectivity: WiFi, 4G, Ethernet

Product Usage Instructions

Downloading and Logging In

To download the app:

• For iPhones, use the App Store to search for H Charger and install the app.
• For Android phones, use Google Play to search for H Charger and install the app.

To log in to the app:

• Open the H Charger app, click on the Menu to find your charge point, pair the device, and create a password.
• Write down the password on the first page of the installation manual provided with the charger and hand it to the customer.

Configuration & Connecting via WiFi

Operation Mode Configuration:

1. Click on the settings wheel on the top right of the page.
2. Click on Operation Mode.
3. Toggle the operation mode of the charger to online (only when the charger is idle without any charging plug inserted).
4. Click the back button twice to return to the charging screen.

Connecting via WiFi:

1. Click on the settings wheel in the top right to enter the charge points configurations.
2. Connect to the OCPP platform through WiFi or 4G or Ethernet by clicking on network.
3. To connect via WiFi, configure WiFi by inputting the WiFi name and password, then click confirm.
4. After confirming, the WiFi module will restart (wait for approximately 15 seconds).

FAQ

Q: What do I do if I forget my password for the H Charger app?
A: If you forget your password, you can reset it by following the password recovery process within the app. Alternatively, you can contact technical support for assistance.

The H Charger app is often used by the installer to connect the Hydra Cubus to the network whether this be Wifi, 4G or Ethernet. It is important to keep the password on hand so you can use it again when you change network, add solar compatibility and setting up dynamic load balancing.
You can view the guide to setting up the app on pages 2 to 12.

NEXUS CLOUD APP

The Nexus Cloud App is used by the customer to start the charge, change smart charging options (what time you start and stop charging) and more.
You can view the guide to setting up the app.

DOWNLOAD & LOG IN

DOWNLOAD THE APP

• For iPhones, please use App store to search “HCharger” to download and install the app.
• For Android phones, please use Google Play to search “HCharger” to download and install the app.

Scan these QR codes for easy access:

LOG IN TO THE APP

Log in to the Hcharger APP, click the Menu to find your charge point, pair the device and create a password. Please write the password down on the first page of the installation manual provided in the charger’s box and hand it to the customer. Be sure to make this something memorable as it will be needed should the network connection details change such as changing WiFi provider or if additional features are required such as solar compatibility

CONFIGURATION & CONNECTING VIA WIFI

OPERATION MODE CONFIGURATION
Click the settings wheel on the top right of the page, then Click Operation Mode, then toggle the operation mode of the charger to online. (Only when the charger is idle. No charging plug is inserted) Click the back button 2 times to return to the charging screen.

CONNECTING VIA WIFI

• Click the settings wheel in the top right to enter the charge points configurations. Connect to the OCPP platform through WiFi or 4G or Ethernet by clicking network. Connecting to the OCPP platform through WiFi:
• Configure WiFi (input the WiFi name and WiFi password) and Click confirm.
• Click to confirm and the WiFi module restarts (wait for approximately 15 seconds);

WIFI CONFIRMATION & FINAL CHECKS

WIFI CONFIRMATION

Click confirm again on the WiFi configuration and on the network mode screen. A pop up of Bluetooth disconnected will appear

WIFI FINAL CHECKS

Power on the charger and wait until the LED light turns green(slow flashing) Log back into the Hcharger APP.
The following symbol represents a successful connection to the network through WiFi;

• The following symbol indicates successful connection to the OCPP platform. This can take up to a maximum of 5 minutes.
• You can now Exit out of this app and dowload the Hydra Nexus app (please see page 10)

CONNECTING VIA 4G

Configure 4G (if the SIM card needs to configure APN, write the APN parameter in the 4G option; If the SIM card does not need to be configured with an APN, no content will be written in the 4G option. Simply click confirm);
Click to confirm and the 4G module restarts (wait for approximately 15 seconds);

4G CONFIRMATION

Click confirm again on the wifi configuration and on the network mode screen. A pop up of Bluetooth disconnected will appear.

4G FINAL CHECKS & CONNECTING VIA ETHERNET

4G FINAL CHECKS

Power on the charger and wait until the LED light turns green(slow flashing) Log back into the Hcharger APP.
The following symbol represents a successful connection to the network through 4G;
The following symbol indicates a successful connection to the OCPP platform. This can take up to a maximum of 5 minutes.
You can now Exit this app and download the Hydra Nexus app (please see page 10)

CONNECTING VIA ETHERNET

• Connecting to the OCPP platform through Ethernet:
• Configure Ethernet (Enter Ethernet IP address);
• Click to confirm and the Ethernet module restarts (wait for approximately 15 seconds);

ETHERNET CONFIRMATION

Click confirm again on the wifi configuration and on the network mode screen. A pop-up of Bluetooth disconnected will appear

ETHERNET FINAL CHECKS

Power on the charger and wait until the LED light turns green(slow flashing) Log back into the Hcharger APP.
The following symbol represents a successful connection to the network through Ethernet
The following symbol indicates a successful connection to the OCPP platform .
You can now Exit this app and download the Hydra Nexus app (please see page 10)

NEED TO KNOW AND LOAD BALANCING

NEED TO KNOWS

There always needs to be 1 and only 1 master charger whether there is only a single unit load balancing or if there is multiple, if there are multiple units on the same setup then the rest of the units will be slaves.

• Any slaves MUST be connected to the exact same network as the Master.
• The charger will automatically reset once the settings have been successfully saved.
• The maximum amount of Cubus’ on 1 circuit is = 32.
• See page 67-68 in the full installation manual to see how to wire the ct’s.

LOAD BALANCING

Tap the settings cog icon on the homepage, then tap load balancing to see all the load balancing settings.

1. Toggle the ‘Load Balancing Enable’ button to enable the feature

2. A) If the Cubus is a 3 phase unit on a 3 phase supply or a 1 phase unit on a 1 phase supply, then you do not need to change anything here B) If the Cubus is a 1 phase unit on a 3 phase supply, select which phase the Cubus has been placed on (A = L1, B = L2, C =L3)

3. Toggle the ‘Master’ button so that the charger knows it is the Master Cubus

4. Leave the Charging Mode on ‘FAST’ if you are not using Solar functionality, if you are using Solar functionality then place on ‘ECO’ mode for now and we will come back to this later in this manual (page 12)

5. Select whether the load balancing will require WiFi or Ethernet connection

6. This part only relates to Solar functionality which we will come to later in this manual (page 12)

7. Click ‘Grid Side Meter’ and you will be taken to the page shown in image (b).
   Select VDG035, below are the different requirements depending on the supply to the unit:

8. 1 phase Cubus on a 1 phase supply = Enter ‘2’ into the yellow highlighted field only

9. 1 phase Cubus on a 3 phase supply = Enter ‘2’ into the field that represents the phase that the Cubus is on (Yellow = L1, Green = L2, Red =L3)

10. 3 phase Cubus on a 3 phase supply = Enter ‘2’ in the Yellow field, ‘3’ in the Greenfield and ‘4’ in the Red field

11. Set the ‘Grid Side Fuse Blowing Current’ to the rating of the fuse at the supply board

12. Only toggle this for 3 phase Cubus units

ADDING A SLAVE CUBUS

• ONLY FOLLOW THIS STEP IF YOU’RE LOAD BALANCING MORE THAN ONE UNIT
• Any additional units added to the load-balancing circuit will now be treated as slaves. It is vital to remember that the slaves MUST be connected to the exact same network as the master
• After connecting any slave to the Hcharger app please go back to the Load Balancing settings and the page will look like the below.

Mirror the exact same settings as YOUR Master Cubus but DO NOT toggle the ‘Master’ toggle, leave it as it is in the screenshot.

STEP 4 FOR LOAD BALANCING

• There are only 2 functions you need to alter below when using Solar functionality which are points 4 & 6. Point 4 = Select ‘ECO’ or ‘ECO+’
• Point 6 = This only requires an entry only when ‘ECO+’ mode has been selected. ‘ECO+ Max Current’ settings is for the grid – the max current drawn from the grid and will only be operable when ‘ECO+’ is selected on point 4.

ECO| Continuous charging mode.

When solar power is sufficient(≥6A), the charger will only use the solar power.

When the solar power is insufficient(less than 6A), the charger will use all of the available solar power and will make up the rest of the power from the grid to make the charger work with the minimum current(6A).

---|---
ECO+| Green and Economic Mode

When solar power is sufficient(≥6A), the charger will only use the solar power.

When the solar power is insufficient(< 6A), the charger will use all of the solar power and some grid power to make the charger work with the minimum current(6A).

When the total power(solar power+grid power< 6A), the charging session will be suspended. Example:

The users can set up max usable grid current value 0-5A from the APP, let’s say you set it as 3A.

If the current from the solar is 6A or more than 6A, the charger will only use the solar energy; If the current from solar is 5A, the charger will use 1A from grid to make the charger working at the minimum current 6A;

If the current from solar is 4A, the charger will use 2A from grid to make the charger working at the minimum current 6A;

If the current from solar is 3A, the charger will use 3A from grid to make the charger working at the minimum current 6A;

If the current from solar is 2A, and plus the current 3A from grid, the total current is only 5A which is still not enough to 6A, the charger will suspend the charging.

Note : The minimum working current of the charger is 6A, if the current is less than 6A, the charger will suspend the charging.

DOWNLOAD THE APP

For iPhones, please use App store to search “Nexus Cloud” to download and install the app. For Android phones, please use Google Play to search “Nexus Cloud” to download and install the app.

Scan these QR codes for easy access

REGISTER AND LOG IN

REGISTER

• In order to Sign Up to the Nexus Cloud App you would need to complete the registration. An email and password is required, followed by a box to tick for the the agreement of the terms and conditions.
• Your password must be a minimum of 8 characters and contain at least 1 upper case letter and 1 lower case letter. You can also include special characters such as !@£$%^&*()_+

LOG IN

• Enter your Email Address in the ‘Email’ section and enter your password in the ‘Password’ section then click ‘Login’ to log in.
• Please note – only one individual Nexus account can be used to operate the charge point, so each potential user will need to use the same login details as the owner.

PAIRING & BASIC CHARGING

PAIRING

• To initially pair the Hydra Cubus to your app you will need to click QR code symbol which can be seen at the bottom of the app (2nd in from the right)
• Then enter the 5 digit EVSE ID code which can be found on your installation/user manual. You will then be prompted to enter the 4 digit pin found with the ID code, also found in the mentioned manual.

BASIC CHARGING

• Once paired, your Hydra Cubus will be found in the house symbol which can be found at the bottom of the app (1st in from the left), this is where you will complete all operations for your Hydra Cubus.
• To start a charge with no smart charging, its as simple as plugging in the car and pressing the image prompt pictured.

SMART CHARGING & PLUG AND CHARGE

SMART CHARGING

• To enable smart charging features such as scheduled charging, cost tracking and target kWh charges you will need to click the settings cog in the top right corner of the home page then click ‘SMART Charging’ with a graph symbol next to it.
• Click the drop down and select scheduled.
• From here you can select your scheduled charging times, set kWh targets for charging sessions in addition to entering your electricity cost so that you can track them.
• Please remember to save any changes.

PLUG AND CHARGE

• If you would like to plug and charge you can go to the cog wheel on the home charging main menu to get to the settings where you will find ‘Authentication’ with a lock symbol next to it.
• Changing this to not required will allow you to start charging as soon as you plug the charging lead in.
• Please note you can stop the charge either via the app or by unplugging the car first

CHARGING & CUBUS COLOURS

CHARGING

• Once the charge has started the app will display a graph where you can see the kW over time. There is an option here to stop the charge as well.
• You can stop the charge either via the app or via your EV.
• If you stop the charge via the app please remember to unlock the connector.
• Please note on the socketed models you may need to slightly push in the tether into the charger before pulling it out to remove the tether.

CUBUS COLOURS

• Green flashing light – not connected to network.
• Solid Green – Connected to network and ready to charge
• Blue light with fast flash – Plugged and waiting to charge
• Blue light with slow flash – charging
• Red light – fault detected

Please note that the charger may be a pink colour on initial load but it will change to green to connect to the network.

SUPPORT

TECHNICAL HELP
If any issues arise during the servicing or you notice anything wrong with the chargers, please call 01268 205 121 and ask for the Technical Department. If the issue isn’t urgent, you can also email support@hydraev.co.uk. You can also access technical support via our website: www.hydraev.co.uk/support

HYDRA EVC Ltd
Telephone: 01268 205 121
Email : sales@hydraev.co.uk
Unit 11, Totman Close, Rayleigh, Essex SS6 7UZ

References

• Hydra EVC - The Fast Charging Specialists - Hydra EVC
• Support - Hydra EVC

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