Hydra Cubus App User Guide
- June 17, 2024
- HYDRA
Table of Contents
Hydra Cubus App
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Specifications:
- Product Name: Hydra Cubus
- Apps: H Charger App, Nexus Cloud App
- Compatibility: iOS 12.4 and above for iPhone, Android 6.0 and
above (8.0+ recommended)
Product Usage Instructions:
Download & Log In:
1. Download the app from the respective app store based on your
device.
2. Log in to the H Charger app, find your charge point, pair the
device, and create a password.
Configuration & Connecting via WiFi:
Operation Mode Configuration:
-
Click the settings wheel on the top right of the page.
-
Click Operation Mode.
-
Toggle the operation mode of the charger to online (Only when
the charger is idle). -
Click the back button 2 times to return to the charging
screen.
Connecting via WiFi:
-
Click the settings wheel in the top right to enter the charge
points configurations. -
Connect to the OCPP platform through WiFi or 4G or Ethernet by
clicking network. -
If connecting through WiFi, configure WiFi by inputting the
WiFi name and password, then click confirm. -
The WiFi module restarts (wait for approximately 15
seconds).
FAQ:
Q: How do I reset the password for the H Charger app?
A: To reset the password, go to the app settings, choose the
option to reset password, and follow the on-screen
instructions.
Q: What should I do if I encounter network connection
issues?
A: If you encounter network connection issues, check your WiFi
or Ethernet settings, ensure proper connectivity, and try
reconnecting. If issues persist, contact technical support for
assistance.
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HYDRA CUBUS APP USER GUIDE
H CHARGER APP
The H Charger app is often used by the installer in order to connect the Hydra
Cubus to the network whether this be Wifi, 4G or Ethernet. It is important to
keep the password on hand so you can use it again when you change network, add
solar compatibility and setting up dynamic load balancing. You can view the
guide to setting up the app on pages 2 to 9.
NEXUS CLOUD APP
The Nexus Cloud App is used by the customer to start the charge, change smart
charging options (what time you start and stop charging) and more.
You can view the guide to setting up the app on pages 10 to 15.
V0001 30/06/2023
H CHARGER
Connecting the charger to the network
H CHARGER APP USER GUIDE
V0001 30/06/2023
CONTENTS
DOWNLOAD & LOGIN ……………………………………………………………………………………………………………………………………….4
Download the APP……………………………………………………………………………………………………………………………………….4 Log
In……………………………………………………………………………………………………………………………………………………………4
CONFIGURATION & CONNECTING VIA WIFI…………………………………………………………………………………………………….5
Configuration ……………………………………………………………………………………………………………………………………………….5
Connecting Via Wifi ……………………………………………………………………………………………………………………………………..5 Wifi
Confirmation …………………………………………………………………………………………………………………………………………6 Wifi Final
Checks………………………………………………………………………………………………………………………………………….6
CONNECTING VIA 4G ……………………………………………………………………………………………………………………………………….7
Connecting Via 4G………………………………………………………………………………………………………………………………………..7 4G
Confirmation……………………………………………………………………………………………………………………………………………7 4G Final
Checks ……………………………………………………………………………………………………………………………………………8
CONNECTING VIA ETHERNET …………………………………………………………………………………………………………………………..8
Connecting Via Ethernet ………………………………………………………………………………………………………………………………8
Ethernet Confirmation ………………………………………………………………………………………………………………………………….9
Ethernet Final Checks…………………………………………………………………………………………………………………………………..9
HYDRA NEXUS ………………………………………………………………………………………………………………………………………………..10 Hydra
Nexus Guide…………………………………………………………………………………………………………………………………….10
SUPPORT …………………………………………………………………………………………………………………………………………………………16 Technical
Support ………………………………………………………………………………………………………………………………………16
3 01268 205 121 | www.hydraev.co.uk | [email protected]
DOWNLOAD & LOG IN
DOWNLOAD THE APP
For iPhones, please use App store to search “HCharger” to download and install
the app. For Android phones, please use Google Play to search “HCharger” to
download and install the app.
Android phone
Android 6.0 and above (8.0+ recommended)
Scan these QR codes for easy access: App Store
iPhone 6 and above
IOS 12.4 and above
Google Play
LOG IN TO THE APP
Log in to the Hcharger APP, click the Menu to find your charge point, pair the
device and create a password. Please write the password down on the first page
of the installation manual provided in the charger’s box and hand it to the
customer. Be sure to make this something memorable as it will be needed should
the network connection details change such as changing WiFi provider or if
additional features are required such as solar compatibility
4 01268 205 121 | www.hydraev.co.uk | [email protected]
CONFIGURATION & CONNECTING VIA WIFI
OPERATION MODE CONFIGURATION
Click the settings wheel on the top right of the page, then Click Operation
Mode, then toggle the operation mode of the charger to online. (Only when the
charger is idle. No charging plug is inserted) Click the back button 2 times
to return to the charging screen.
CONNECTING VIA WIFI
Click the settings wheel in the top right to enter the charge points
configurations. Connect to the OCPP platform through WiFi or 4G or Ethernet by
clicking network. Connecting to the OCPP platform through WiFi: Configure WiFi
(input the WiFi name and WiFi password) and Click confirm.
Click to confirm and the WiFi module restarts (wait for approximately 15
seconds);
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WIFI CONFIRMATION & FINAL CHECKS
WIFI CONFIRMATION
Click confirm again on the WiFi configuration and on the network mode screen.
A pop up of bluetooth disconnected will appear.
WIFI FINAL CHECKS
Power on the charger and wait until the LED light turns green(slow flashing)
Log back into the Hcharger APP. The following symbol represents a successful
connection to the network through WiFi;
The following symbol indicates successful connection to the OCPP platform.
This can take up to a maximum of 5 minutes.
You can now Exit out of this app and dowload the Hydra Nexus app (please see
page 10)
6 01268 205 121 | www.hydraev.co.uk | [email protected]
CONNECTING VIA 4G & 4G CONFIRMATION
CONNECTING VIA 4G
Configure 4G (if the SIM card needs to configure APN, write the APN parameter
in the 4G option; If the SIM card does not need to be configured with an APN,
no content will be written in the 4G option. Simply click confirm);
Click to confirm and the 4G module restarts (wait for approximately 15
seconds);
4G CONFIRMATION
Click confirm again on the wifi configuration and on the network mode screen.
A pop up of bluetooth disconnected will appear.
7 01268 205 121 | www.hydraev.co.uk | [email protected]
4G FINAL CHECKS & CONNECTING VIA ETHERNET
4G FINAL CHECKS
Power on the charger and wait until the LED light turns green(slow flashing)
Log back into the Hcharger APP. The following symbol represents a successful
connection to the network through 4G;
The following symbol indicates successful connection to the OCPP platform.
This can take up to a maximum of 5 minutes.
You can now Exit out of this app and dowload the Hydra Nexus app (please see
page 10)
CONNECTING VIA ETHERNET
Connecting to the OCPP platform through Ethernet: Configure Ethernet (Enter
Ethernet IP address);
Click to confirm and the Ethernet module restarts (wait for approximately 15
seconds);
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ETHERNET CONFIRMATION & ETHERNET FINAL CHECKS
ETHERNET CONFIRMATION
Click confirm again on the wifi configuration and on the network mode screen.
A pop up of bluetooth disconnected will appear.
ETHERNET FINAL CHECKS
Power on the charger and wait until the LED light turns green(slow flashing)
Log back into the Hcharger APP. The following symbol represents a successful
connection to the network through Ethernet;
The following symbol indicates successful connection to the OCPP platform.
You can now Exit out of this app and dowload the Hydra Nexus app (please see
page 10)
9 01268 205 121 | www.hydraev.co.uk | [email protected]
Nexus Cloud
Hydra Cubus EV Charger SmartPhone APP
NEXUS CLOUD APP USER GUIDE
V0001 30/06/2023
CONTENTS
DOWNLOAD & REGISTER ……………………………………………………………………………………………………………………………….12
Download The APP…………………………………………………………………………………………………………………………………….12 Register
And Login……………………………………………………………………………………………………………………………………..12
PAIRING & BASIC CHARGING…………………………………………………………………………………………………………………………13
Pairing ………………………………………………………………………………………………………………………………………………………..13 Basic
Charging …………………………………………………………………………………………………………………………………………..13
SMART CHARGING & PLUG AND CHARGE …………………………………………………………………………………………………….14
Smart Charge……………………………………………………………………………………………………………………………………………..14 Plug and
Charge…………………………………………………………………………………………………………………………………………14
CHARGING & CUBUS COLOURS ……………………………………………………………………………………………………………………..15
Charging …………………………………………………………………………………………………………………………………………………….15 Cubus
Colours…………………………………………………………………………………………………………………………………………….15
SUPPORT …………………………………………………………………………………………………………………………………………………………16 Technical
Support ………………………………………………………………………………………………………………………………………16
11 01268 205 121 | www.hydraev.co.uk | [email protected]
DOWNLOAD & REGISTER
DOWNLOAD THE APP
For iPhones, please use App store to search “Nexus Cloud” to download and
install the app. For Android phones, please use Google Play to search “Nexus
Cloud” to download and install the app.
Android phone
Android 6.0 and above (8.0+ recommended)
iPhone 6 and above
IOS 12.4 and above
REGISTER AND LOGIN
REGISTER
In order to Sign Up to the Nexus Cloud App you would need to complete the
registration. An email and password is required, followed by a box to tick for
the the agreement of the terms and conditions.
Your password must be a minimum of 8 characters and contain at least 1 upper
case letter and 1 lower case letter. You can also include special characters
such as !@£$%^&*()_+
LOG IN
Enter your Email Address in the Email’ section and enter your password in the Password’ section then click `Login’ to log in.
Please note – only one individual Nexus account can be used to operate the
charge point, so each potential user will need to use the same login details
as the owner.
12 01268 205 121 | www.hydraev.co.uk | [email protected]
PAIRING & BASIC CHARGING
PAIRING
To initially pair the Hydra Cubus to your app you will need to click QR code symbol which can be seen at the bottom of the app (2nd in from the right)
Then enter the 5 digit EVSE ID code which can be found on your installation/user manual. You will then be prompted to enter the 4 digit pin found with the ID code, also found in the mentioned manual.
BASIC CHARGING
Once paired, your Hydra Cubus will be found in the house symbol which can be
found at the bottom of the app (1st in from the left), this is where you will
complete all operations for your Hydra Cubus.
To start a charge with no smart charging, its as simple as plugging in the car
and pressing the image prompt pictured.
13 01268 205 121 | www.hydraev.co.uk | [email protected]
SMART CHARGING & PLUG AND CHARGE
SMART CHARGING
To enable smart charging features such as scheduled charging, cost tracking
and target kWh charges you will need to click the settings cog in the top
right corner of the home page then click SMART Charging’ with a graph symbol next to it. PLUG AND CHARGE If you would like to plug and charge you can go to the cog wheel on the home charging main menu to get to the settings where you will findAuthentication’
with a lock symbol next to it.
Click the drop down and select scheduled.
From here you can select your scheduled charging times, set kWh targets for
charging sessions in addition to entering your electricity cost so that you
can track them.
Please remember to save any changes.
Changing this to not required will allow you to start charging as soon as you
plug the charging lead in.
Please note you can stop the charge either via the app or by unplugging the
car first.
14 01268 205 121 | www.hydraev.co.uk | [email protected]
CHARGING & CUBUS COLOURS
CHARGING
Once the charge has started the app will display a graph where you can see the
kW over time. There is an option here to stop the charge as well.
You can stop the charge either via the app or via your EV.
CUBUS COLOURS
If you stop the charge via the app please remember to unlock the connector.
Please note on the socketed models you may need to slightly push in the tether
into the charger before pulling it out to remove the tether.
Green flashing light not connected to network.
Solid Green Connected to network and ready to charge
Blue light with fast flash Plugged and waiting to charge
Blue light with slow flash charging
Red light fault detected
Please note that the charger may be a pink colour on initial load but it will change to green to connect to the network.
15 01268 205 121 | www.hydraev.co.uk | [email protected]
SUPPORT
TECHNICAL HELP
If any issues arise during the servicing or you notice anything wrong with the
chargers, please call 01268 205 121 and ask for the Technical Department. If
the issue isn’t urgent, you can also email [email protected].
You can also access technical support via our website:
www.hydraev.co.uk/support
16 01268 205 121 | www.hydraev.co.uk | [email protected]
HYDRA EVC Ltd Telephone: 01268 205 121 Email: [email protected] Unit 11,
Totman Close, Rayleigh, Essex SS6 7UZ
V0001 30/06/2023