Dimplex CDN20-AU Caden 2kW Revillusion Suite Electric Fireplace Instruction Manual

October 30, 2023
Dimplex

Dimplex CDN20-AU Caden 2kW Revillusion Suite Electric Fireplace

CDN20-AU Caden 2kW Revillusion Suite Electric
Fireplace

Introduction

IMPORTANT
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE.

CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR DAMAGE AND MAY INVALIDATE YOUR WARRANTY

Please read the operating instructions carefully before using your product for the first time and keep them in a safe place.

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following:

  • If the appliance is damaged, check with the supplier before installation and operation.
    • Do not use outdoors.
    • Do not use in the immediate surroundings of a bath, shower or a swimming pool.
    • Do not use this heater if it has been dropped.
    • Do not use if there are visible signs of damage to the heater.
    • Use this heater on a horizontal and stable surface, or fix it to the wall, as applicable.
  • Do not locate the appliance immediately below a fixed socket outlet or connection box.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • Do not use this appliance in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a fire risk exists when the appliance is accidentally covered or dis-placed.
  • In the event of a fault, unplug the appliance.
  • Unplug the appliance when not required for long periods.
  • This product is only intended for INDOOR RESIDENTIAL applications only.
  • DO NOT cover cord with carpeting, throw rugs, runners, or similar coverings.
  • DO NOT route cord under furniture or appliances. Take care to position the cord away from traffic areas and where it will not be a tripping hazard.
  • This appliance must not be used in a bathroom.
  • Although this appliance complies with safety standards, we do not recommend its use on deep pile carpets or on long hair type of rugs
  • The appliance must be positioned so that the plug is accessible.
  • If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard.
  • Keep the supply cord away from the front of the appliance.
  • Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
  • To reduce the risk of fire, keep textiles, curtains and or flammable material a minimum distance of 1m from the air outlet.
  • In order to avoid overheating, DO NOT COVER the appliance. Do not place material or garments on the appliance, or obstruct the air circulation around the appliance, for instance by curtains or furniture, as this could cause overheating and a fire risk.
  • This Heater carries the warning symbol indicating that it must not be covered.
  • In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • CAUTION Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
  • Children shall not turn on/off the appliance.
  • Ensure that furniture, curtains or other combustible material are positioned no closer than 1 meter from the appliance.
  • Unplug the appliance when not required for long periods. • Keep the supply cord away from the front of the appliance.

WARNING – KEEP BATTERIES OUT OF REACH OF CHILDREN

  • Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the oesophagus.
  • If you suspect your child has swallowed or inserted a button battery immediately call the 24-hour Poisons Information Centre on 13 11 26 (in Australia) or 0800 764 766 (in New Zealand) for fast, expert advice.
  • Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.
  • Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.
    Symbol

CAUTION: No obvious symptoms

Unfortunately, it is not obvious when a button or coin battery is stuck in a child’s oesophagus (food pipe).

There are no specific symptoms associated with this. The child might:

  • cough, gag or drool a lot
  • appear to have a stomach upset or virus
  • be sick
  • point to their throat or stomach
  • have a pain in their abdomen, chest or throat
  • be tired or lethargic
  • be quieter or more clingy than usual or otherwise ‘not themselves’
  • lose their appetite or have a reduced appetite
  • not want to eat solid food/be unable to eat solid food

These types of symptoms vary or fluctuate. with the pain increasing and then subsiding.

A specific symptom to button and coin battery ingestion is vomiting fresh (bright red) blood. If the child does this seek immediate help. The lack of clear symptoms is why it is important to be vigilant with ‘flat’ or spare button or coin batteries in the home and the products that contain them.

  • Exposed to the weather outdoors

  • Near water

  • If the power cable wires are frayed or cut

  • Where small children may be left unattended

  • If an extension lead may become overloaded

  • Where the power cable may be damaged

  • On a slope or uneven surface

  • Where there is risk of fire or close to a naked flame

  • Where it may be damaged by chemicals

  • Where there is a risk of interference by foreign objects

  • This product is not made for DIY repair

  • If there is a risk of water falling on the unit

Specifications

Model no. CDN20-AU
Color/Finish Natural White
Dimensions 1446w x 460d x 1257h
Watts 2000
Heat Settings 1
Thermostat Control Yes
Remote Control Yes
Warranty 2 years
Dimensions (w x d x h) 150 x 150 x 510mm

For greater precision, please always refer to the rating label placed on the product.

Rating Label

Setup & Product Dimensions

Operation Temperature
-20°C to 40°C

Fixed Wiring
In such instances this appliance must be installed by a suitably qualified installer and the means for disconnection must be incorporated in the fixed wiring in accordance with the local wiring rules.

WARNING Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, or injury to persons.

NOTE : A 10 Amp circuit is required. A dedicated circuit is preferred, but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

Unpacking the Unit
The unit comes packed with a protective sheet covering the front of the unit. This sheet is intended to prevent dust and debris from entering during construction. This sheet is designed so that it can be partially removed to complete the wiring and unpacking and can be reinstalled until the final installation is complete. The log set was installed on the grate and the grate permanently fixed to the firebox at the factory. Carefully remove the packaging from around the log set. Make sure the wires from the log set are connected securely to the grate box.

CAUTION The Realogs contain LED’s to create a unique pulse and glow effect. Handle the log set carefully. They are fragile and can crack or break if dropped.

This product is provided with a ‘Tipping Restraint Kit’ as shown below, to prevent the product accidentally tipping over. Fitting Instructions are supplied with this kit please follow these instructions carefully

Fitting

WARNING: FALLING OR TIPPING APPLIANCES CAN CAUSE INJURY OR DEATH OF YOUNG CHILDREN, PLEASE ENSURE CHILDREN DO NOT CLIMB, HANG OR STAND ON THIS PRODUCT.

WARNING: THE APPLIANCE IS PROVIDED WITH A TIPPING RESTRAINT, THIS RESTRAINT IS NOT A SUBSTITUTE FOR PROPER ADULT SUPERVISION. THIS RESTRAINT MAY PROVIDE PROTECTION AGAINST TIPPING FURNITURE. DO NOT ALLOW CHILDREN TO CLIMB ON FURNITURE. FAILURE TO DETACH THIS RESTRAINT BEFORE MOVING FURNITURE MAY RESULT IN INJURY AND DAMAGE.

Caden

Setup & Product Dimensions

Touch Panel & Remote

WARNING The Revillusion Electric Firebox must be installed properly before it is used.

CAUTION Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing. The manual controls for the Revillusion Electric Firebox are located on the front panel. Touch an icon to activate. The selected setting displays on the left side of the panel.

A multi-function remote control also is provided. The remote control has a range of approximately 9m. To operate correctly, the remote control must be pointed toward the front of the electric firebox.

Touch Panel & Remote

Remote Battery Replacement

To replace the battery:

  1. Remove the screw, push down on the battery cover located on the back of the remote control. Slide the battery cover open.

  2. Install 3V (CR2032) Lithium battery in the battery holder.
    The positive (+) side of the battery faces up.

  3. Close the battery cover and replace the screw.

Operation

| Icon| Function| Description
---|---|---|---
A| | Power/ Standby| Press to activate the current standby state (On/Off).

  • Standby State On
    Press to turn everything Off. Press again to activate the previous state.

  • Standby State Off
    Press to activate the previous state.

    • If the flame effect was On, the previous heat setting will be activated (On or Off).
    • If the flame effect was Off, the previous heat setting will be activated (High or Low).

Press again to turn everything Off.

B| | Heat|

  • Heat On
    Press to turn heat On (indicated by 1 short beep and the icon appearing on the display). Displays current heater temperature setting. Use the Temp Up/Down icon to change the heater temperature setting.

  • Heat Off
    Press to turn heat Off (indicated by 1 short beep).
    ! NOTE: After the heater is switched off, the fan will continue on for 60 seconds before turning off.

C| | Temp Down| Press multiple times to lower the heater temperature in 1′ F (1′ C) increments. Displays current temperature; lowest temperature is 41′ F (5′ C). This feature is active whenever the heat is enabled.
D| | Temp Up| Press multiple time to raise the heater temperature in 1′ F (1′ C) increments. Displays current temperature; highest temperature is 99′ F (37′ C). This feature is active whenever the heat is enabled.
Change Fahrenheit (0 F) to Celsius (0 C)| Press both Temp+ ( ) and Temp– ( Function Icon ) on the unit.
Heat Enable
Heat Disable| Hold both Heat (  ) and Temp– ( Function
Icon ), on the unit, for 2 seconds. Temperature displays on the screen. Hold both Heat (  ) and Temp– ( Function Icon ), on the unit, for 2 seconds, when temperature is adjusted “—” displays on the screen.
E| | Color Themes| Press multiple times to change the flame base colors from Red to Blue to Off. (The first segment on the display will change from “r” to “b” to blank) This feature is active only when the flame effect is On.
F| | 360′ Light| Press multiple times to change the LEDs on the sides and back of the unit from Midnight mode to white to yellow to red. (The middle segment on the display  will change through 0 – 3 respectively. This feature is active only when the Flame is ON.)
G| | Brightness| Press to change the LED lights from High to Low. (The last segment on the display will change from “H” to “L”) The Realog TM LEDs remain On when the heater is ON and the flame effect is Off.

! NOTE: When the Light Sensor is activated, High and Low flickering brightness settings are also available (Flashing “H” and “L”).

H| | Flame| Press to light the log set and start the flame effect.
Press again to turn feature Off.
I| | Light Sensor| Press to activate (ALS ON) the ambient light sensor. Press again to turn the sensor off (ALS OFF).

! NOTE: The light sensor will adjust the brightness of

the fireplace based on the ambient light in the room.

J| | Timer| Press multiple times to change the sleeper timer in 0.5 hr increments from 0.5 hr to 8.0 hr before turning off. The remaining time on the sleep timer displays.
| Control Lock
Control Unlock| Hold both Temp– ( Function
Icon ) and Brightness ( Function Icon ), on the unit, for 2 seconds to disable the manual controls.
Hold both Temp– ( Function Icon ) and Brightness ( Function
Icon  ), on the unit, for 2 seconds to disable the manual controls.

Cleaning

Over time, dust can accumulate on the logs, grate & base which can effect performance. It is recommended to clean the unit at least once a month.

CAUTION : ALWAYS Turn the unit OFF and disconnect the appliance from the power supply before undergoing any cleaning and maintenance.

Logs and Base
The electric firebox should not be operated with an accumulation of dust or dirt on or in the firebox, as this can cause a build up of heat and eventual damage.
Dust and vacuum the firebox as needed.
Use a damp cloth and a mild detergent to clean painted surfaces of the electric firebox. Never use abrasive cleaners.

Reflector Screen
The reflector screen is cleaned in the factory during the assembly operation.
During shipment, installation, handling, etc., the screen may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.

To remove fingerprints or other marks, clean the reflector screen damp cloth.
Never use abrasive cleaners. Dry the screen completely with a lint free cloth to prevent water spots.

IMPORTANT
The control panel and other parts must not come into contact with water or any other liquids.

Maintenance

If the unit fails to operate efficiently, is broken or other problems arise, unplug and do not operate. Ask for advice by calling your local after sales service agent or the Customer Care Centre on 1300 556 816 (AU) / 0800 666 2824 (NZ).

Warranty

Please refer to the warranty card in the box for warranty information. For any troubleshooting advice, please contact the relative Customer Care Centre below.

Glen Dimplex Australia Pty Ltd
8 Lakeview Drive,
Scoresby 3179, Victoria
Australia
Ph: 1300 556 816

Glen Dimplex New Zealand Ltd
38 Harris Road, East Tamaki,
Auckland 2013
New Zealand
Ph: 0800 666 2824

Recycling: Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the ground water, polluting the food chain and damaging health and well-being.

Customer Service

Customer Care: 1300 556 816
customer.care@glendimplex.com.au
www.dimplex.com.au

Supplied by Glen Dimplex Australia
8 Lakeview Drive, Scoresby, Victoria, 3179

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References

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