StarTech PS4C3IA3-USB-C-CARD 5-Port USB 3.2 Gen 2 10Gbps Combo Card User Guide

September 18, 2024
StarTech

PS4C3IA3-USB-C-CARD 5-Port USB 3.2 Gen 2 10Gbps Combo Card

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Specifications:

  • Product Name: 5-Port USB 3.2 Gen 2 10Gbps Combo Card
  • Ports: 4x USB-C, 1x USB-A
  • Interface: PCI-Express
  • Product ID: PS4C3IA3-USB-C-CARD

Product Usage Instructions:

Package Contents:

Ensure the package includes the following components:

  • Full-Profile Bracket
  • USB-C Ports x 4
  • USB-A Port
  • SATA Power Connector
  • PCI Express x4 Connector

Installation:

Installing the Low Profile Bracket (Optional):

  1. Turn off the Computer and disconnect the Power Cable and any
    Peripheral Devices.

  2. Remove the Cover from the Computer Case.

  3. Locate an open PCIe 3.0 x4, x8, or x16 Slot and remove the
    corresponding Metal Cover Plate.

  4. Gently insert the PCIe USB Card into the open PCIe Slot and
    fasten the Bracket to the rear of the Computer Case.

  5. (Optional) Connect SATA Power from the Host Computer’s Power
    Supply to the SATA Power Connector.

  6. Replace the Cover, plug in the Power Cable and Peripheral
    Devices, and power on the Computer.

Driver Installation:

  1. Visit www.StarTech.com/PS4C3IA3-USB-C-CARD.
  2. Click on the Drivers & Downloads tab.
  3. Download the Driver Package for your Operating System.
  4. Extract the Files from the downloaded Driver Package.
  5. Follow the included Driver Installation Guide for
    installation.

FAQ:

Q: Is connecting SATA power to the card mandatory?

A: Connecting SATA power is optional but recommended for optimal
performance and power distribution to connected devices.

Q: Where can I find warranty information for the product?

A: For warranty terms and conditions, visit
www.startech.com/warranty.

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Quick-Start Guide

5-Port USB 3.2 Gen 2 10Gbps Combo Card – 4x USB-C, 1x USB-A – PCI-Express

Product ID
PS4C3IA3-USB-C-CARD
1

3 4

5 2

Component

Function

1 Full-Profile Bracket

· Secure the PCIe USB Card to the Computer Case

2 USB-C Ports x 4

· Connect a USB-C 10Gbps Peripheral Device

3 USB-A Port

· Connect a USB-A 10Gbps Peripheral Device

4 SATA Power Connector

· Connect SATA Power from the Host Computer’s Power Supply

5

PCI Express x4 Connector

· Connect the PCIe USB Card to a PCIe Slot in a Computer

Product Information

For the latest product information, technical specifications, and declarations of conformance, please visit: www.StarTech.com/PS4C3IA3-USB-C-CARD

Package Contents
· PCIe USB Card x 1
· Full-Profile Bracket (Installed) x 1
· Low-Profile Bracket x 1
· Quick-Start Guide x 1
Installation
(Optional) Installing the Low Profile Bracket
Note: By default the Full-Profile Bracket is installed on the PCIe USB Card. Depending on the system configuration the Full-Profile Bracket may need to be removed and replaced with the Low-Profile Bracket (included). 1. Using a Small Phillips Head Screwdriver, remove the two Bracket Screws securing the Full- Profile Bracket to the PCIe USB Card. Set the Bracket Screws aside as they will be used to attach the Low-Profile Bracket. 2. Align the Screw Holes on the PCIe USB Card with the Screw Holes on the Low-Profile Bracket ensuring the PCIe USB Card is sitting on-top of the Screw Holes on the Low-Profile Bracket. 3. Insert the Bracket Screws through the PCIe USB Card and into the Screw Holes on the Low-Profile Bracket. 4. Using the Small Phillips Head Screwdriver, tighten the Bracket Screws, being careful not to over-tighten them.
Install the PCIe USB Card
1. Turn off the Computer and disconnect the Power Cable and any Peripheral Devices that are connected (e.g. printers, external hard drives, etc.).
2. Remove the Cover from the Computer Case.
Note: Consult the documentation that came with the Computer for details about how to do this safely.
3. Locate an open PCIe 3.0 x4, x8, or x16 Slot and remove the corresponding Metal Cover Plate from the rear of the Computer Case. In most instances, the Metal Cover Plate is attached to the rear of the Computer Case with a single Phillips Head Screw. Save this Phillips Head Screw for the next step.
4. Gently insert the PCIe USB Card into the open PCIe 3.0 x4, x8, or x16 Slot and fasten the Bracket to the rear of the Computer Case, using the Phillips Head Screw from Step 3.
5. (Optional) Connect SATA Power from the Host Computer’s Power Supply to the SATA Power Connector, located on the rear of the PCIe USB Card.
Note: Connecting SATA power to this card is optional but recommended to ensure optimal performance and that the card and all connected devices receive sufficient power.

To view manuals, FAQs, videos, drivers, downloads, technical drawings, and more, visit www.startech.com/support.

Manual Revision: September 5, 2024

6. Replace the Cover from the Computer that was removed in Step 2. 7. Plug in the Power Cable and Peripheral Devices that were disconnected in Step 1. 8. Power on the Computer.
Download the Driver
Note: Drivers should auto-install in most major operating systems. If the drivers do not automatically install, please follow the steps below.
1. Navigate to www.StarTech.com/PS4C3IA3-USB-C-CARD 2. Click the Drivers & Downloads tab. 3. Under Driver(s), download the Driver Package for the appropriate Operating
System. 4. Extract the Files from the downloaded Driver Package. 5. Follow the included Driver Installation Guide from the extracted Driver Package.

Regulatory Compliance

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

Warranty Information

instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not This product is backed by a two-year warranty.

occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

Limitation of Liability

· Reorient or relocate the receiving antenna.

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents)

· Increase the separation between the equipment and receiver.

for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss

· Connect the equipment to an outlet on a different circuit than the receiver.

of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the

· Consult the dealer or an experienced radio/TV technician for help.

product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority limitations or exclusions contained in this statement may not apply to you.

to operate the device. If shielded interface cables are included with the product, or if additional components or accessories are

designated for use with the installation, they must be used to ensure compliance with FCC regulations.

ISED Statement / Déclaration d’ISED
CAN ICES-003(B) / NMB-003(B)
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Le présent appareil est conforme aux CNR d’ISDE Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

StarTech.com Ltd.
45 Artisans Cres London, Ontario N5V 5E9 Canada

StarTech.com LLP
4490 South Hamilton Road Groveport, Ohio 43125 U.S.A.

StarTech.com Ltd.
Unit B, Pinnacle 15 Gowerton Rd, Brackmills Northampton NN4 7BW United Kingdom

StarTech.com Ltd. Siriusdreef 17-27 2132 WT Hoofddorp The Netherlands

FR: startech.com/fr DE: startech.com/de ES: startech.com/es NL: startech.com/nl IT: startech.com/it JP: startech.com/jp

References

Read User Manual Online (PDF format)

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