COSTWAY EP24713 Floor Lamp User Manual
- June 2, 2024
- COSTWAY
Table of Contents
COSTWAY EP24713 Floor Lamp
Product Information
Specifications:
- Model: EP24713
- Language Options: EN, DE, FR, ES, IT, PL
- Safety Information: Important safety information included
- Box Contents: Check for completeness, keep original packaging
- Return Policy: Follow specific instructions for returns and damage claims
Product Usage Instructions
Before You Start
Prior to beginning assembly:
- Read the instruction manual carefully.
- Check all parts and ensure the set is complete.
- Review the assembly method and follow the instructions step by step.
- Choose a location closest to the final placement of the product to minimize unnecessary movement.
- Place the product on a flat and stable surface.
- Keep packaging materials and product components out of reach of children.
Return/Damage Claim Instructions
For returns or damage claims:
- Do not discard the original box or packaging.
- Take a photo of the box markings for identification.
- If there is damage, take a photo of the damaged part.
- Email the marketplace where the item was purchased with the required images and claim description.
Frequently Asked Questions (FAQ)
-
Q: What should I do if a part is missing during assembly?
A: Contact customer support with your product number and details to request a replacement part. -
Q: Can I return the product if I change my mind?
A: Refer to the return policy stated in the manual. Generally, returns are accepted within a specified timeframe. -
Q: How can I ensure proper installation of the product?
A: Follow the step-by-step instructions provided in the manual carefully to ensure correct assembly and placement.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
Return / Damage Claim Instructions
-
DO NOT discard the box / original packaging.
In case a return is required, the item must be returned in original box. Without this your return will not be accepted. -
Take a photo of the box markings.
A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts. -
Take a photo of the damaged part (if applicable).
A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged. -
Send us an email with the images requested.
Email us directly from marketplace where your item was purchased with the attached images and a description of your claim.
INSTALLATION
Office: Fontana