deli ES351 Thermal Printer User Manual

$351/5352
USER MANUAL
Thermal Transfer Printer

Physical Appearance and Components

LED indicator light description;

• ON LINE-Powerindicator
• ERROR-Eror indicator
• RIBBOR-carbon strip status indicator

Product stondd numbe: G8/T 28165 Generol Saecifcation for Therml Pinters”
Attention:
The transmission interface and appearance of the printer in the picture may vary depending on the type of model you purchased. Please refer to the actual product for the actual transmission interface and appearance.

Installing Carbon Strips

• Thermal printing. no need to install carbon tape, this step is omitted:
• Thermal transfer printing, factory default support for external carbon Printing. Please confirm that the carbon tape you ore using is extemal carbon.
• When the width of the carbon belt is less than NlOmm, please place the carbon belt in the middle position of the carbon belt shoft.

Follow the steps to paper roll

1. Open the upper cover of the print head ond fasten the corbon strip into the suoply end of the carbon stn as Shown in the picture.

2. Pull up the carbon be& short at the recucting 8nd, wrop the carbon belt shoft oround the print neod ond clip it back into the carbon ond bring Dack to the recycling end.

3. Rotote the carton bock to the receiving end to tighten the carbon bek and press dawn on the pant head.

Loading the Paper Roll

• If itis a smoll core poper roll, there is no need to use O paper roll sleeve.

Follow the steps to install the carbon tape

1. Open the panter cover.

2. Load the paper roll into the lobel suppay shaft.

3. Pioce the paper roll directly on the paper roll holder.

4. Press the pant head on button and  the print heod upwards.

5. Pull out the front end of the paper (wath the peinting side facing ug), pass under the poper guade and the paper guide and then pull the paper through the rubber roller.

General Key Functions

Paper feed
When the printer is ready (the blue LED light is constantly on), press the FEED button and the label paper will move to the front of the next label paper.
Suspend
When the printer is printing continuously, pressing PAUSE will pause printing. At this time, the power indicator light is flashing blue. Press the button again and the printing process will resume normal.
Power on function
This printer has six startup functions that can be used to set or test the hardware of the printer. Press ond hold the button ot the same time when turning on, and then release the button with the light signal to activate these functions.

DIP Toggle Switch Function

After the bottom cover of the printer is removed, there will be a row of 8-position small switches representing different functions, as follows:

detection on
4| Sensor sensitivity switch| High sensitivity| Normal sensitivity
5| Power on paper feed switch| Power on without paper feeding| Turn on paper feeding and turn off
6| Face Sheet Settings| Open| Close
7&8| Baud rate setting| –| Default value

Baud rate

Example *Some models do not support the toggle switch function, please ignore the instructions

Please follow the following steps to activate the power on function

1. Power on self-test
A. Turn off printer power
B. Confirm that the printer has been loaded with paper and cover it with the printer cover
C. Press and hold the FEED button, and turn on the printer power. At this time, the printer will print o self detection test page. Release the feed button
2. Print toggle switch function
A. Turn off printer power
B. Confirm that the printer has been loaded with paper and cover it with the printer cover
C. Press and hold the PAUSE key, and turn on the printer power. At this time, the printer will print out the dial switch function page. Release the PAUSE key
3. Printer initialization (applicable to 3-inch and 4-inch models)
A. Turn off printer power B. Press and hold the PAUSE and FEED keys simultaneously, and turn on the printer power until the power (blue) light is on and the error (red) light is off. Release the PAUSE and FEED keys, and the printer will clear the user data from its internal memory and restore the printer parameters to their default factory settings
4. Carbon strip detection
The machine will automatically detect the status of the carbon tape during each thermal transfer printing mode

LED Indicator Light Description

Thermal Transfer Printing
Attention: The carbon strip indicator light works independently of the power and erro lights, and the following states con coexist with any of the above indicator light states.

The buzzer needs to be turned on to sound. Please refer to the function of the toggle switch for details.

WARRANTY CARD

Thank you for your purchase of our products. The interests of customers who purchase our products will be protected. For any malfunction due to product quality problems. please contact authorized local dealers or service centers with this receipt and the warranty cord.
Warranty terms:

1. For product failures occur under normal operating circumstances, free of charge repair and spare ports replacement service shall be provided by our company within one year commencing from dote of purchase.
2. Customers are required to present this warranty card and the original purchase invoice to our company upon request far warranty service. This warranty card sholl be valid only after the following form is filled out in details and affixed with official seal of the dealer.
3. .No free of charge repair service shall be provided in the event of any of the following circumstances:
   (1) Expiration of the warranty period;
   (2)Damoges caused by improper use. maintenance or storoge not in accordance with the requirements of the user manual:
   (3)Failure or damage resulting from unauthorized disassembly, repair or modification;
   (4)Foilure or damage caused by force majeure;
   (5)wear ports or accessories.

This warranty cord is being delivered with the product, one card for one product. Please keep this warranty card in proper condition for free warranty service. There is no replacement if lost.
Date of Purchase:

Product information| Product Nome| | Serial Number|
---|---|---|---|---
Product Model Number| | Manufacturing Date|
Customer Information| Company Name| | Contact|
Address| | Phone|
Soles Information| Deater Nome.| | Contact|
Adress| | Phone|
Dote of Purchase| | Invoice No|
Maintenance Record| Description of Malfunction| Maintenance Results| Customer
Signature| Maintenance Technician Signatura| Maintenance Date
---|---|---|---|---|---
| | | |
| | | |
| | | |

This copy shall be cut along the dotted line and kept by the dealer

Product information| Product Nome| | Serial Number|
---|---|---|---|---
| manufacturing Date|
Product model Number
Customer Information| Company Name| | Contact|
| Phone|
Address
Sales Information| Dealer NOM| | Contact|
Adders| | Phone|
Date of Purchase| | Invoice No|
Maintenance Record| Description of  Malfunction| Maintenance ResultS| Customer
Signature| Maintenance Technician Signature| Maintenance Dote
| | | |
| | | |
| | | |

After-sales Service
Thermal Transfer Printer
S351/S352

Warranty Terms

Warranty scope and period

1. The warranty is limited to product malfunctions caused by poor materials or manufacturing processes.
2. The warranty period is calculated from the date of purchase by the customer (based on the purchase invoice). If the customer is unable to provide an invoice From the date of production of the product.
3. Warranty period:
   a. Printer. One year.
   b. The warranty period for the print head is three months (or 30000 cm in length, whichever comes first).

Warranty service principles

1. Free warranty for products that meet the warranty period and scope.
2. When conducting warranty, a warranty card must be presented.
3. Maintenance services outside the warranty period or outside the warranty scope will be charged according to the standard by Deli.
4. If the product is disassembled or repaired without technical certification, the warranty will become invalid.
5. The repair machine must be packaged in its original packaging or in a packaging with considerable protection, as the transportation package Damaged equipment is not covered by the warranty.

Non Warranty Terms

1. There is no warranty card or the content of the warranty card has been altered.
2. Failure to maintain the printer according to the user manual resulted in damage to the printer.
3. The printer is damaged due to water ingress or foreign objects.
4. The print head is damaged due to the use of printing media with excessive thickness.
5. The use of inferior consumables resulted in damage to the print head.
6. Damage caused by improper usage environment or force
7. Use the printer for other purposes beyond its intended use.
8. Damage caused by repairs by non competent technical engineers.

The final interpretation right of the above terms belongs to Deli Group Co., Ltd.

are not properly connected to the printer socket
•The printer power switch Is not turned on| • Check the power  and confirm that the AC socket and the plug of the power supply are correctly connected to the pri printer
•Turn on the power switch
•Printing head rest not closed| •Please close the printing head holder
•Lobel paper exhausted
•The label Installation path is Incorrect
•Gap sensor detection incorrect| •To instoll a new label Paper
•please follow the steps for label installation to reinstall adjust specifications, and print it again
•There may be label paper Stuck inside the printer| •Cleaning the interior of the machine
wrinkle problem| •Uneven printing head pressure
•Incorrect installation of label paper
•Incorrect printing concentration
•Incorrect feed of label paper| •Please set the appropriate label printing concentration
•Please adjust the label width adjuster to fit the label width
Poor printing quality| • Incorrect installation of label paper
• Dust or adhesive buildup on the print head
• Improper printing concentration setting
• Damaged print head| • Reinstall consumables
• Cleaning the print head
• Cleaning rubber rollers
• Adjusting the printers printing density and speed
• Print out the self-test values and check if the print head is damaged. If it is, please return to the factory to replace the print head
• Replace appropriate label paper
• If the thickness of the label exceeds 022mm, It may cause a decrease In printing quality
• Confirm that the print head holder is fully closed
Paper skipping occurs during printing| • Incorrect or incomplete label size setting is
• The label sensor is covered by foreign objects. causing Incorrect detection| •Readjust specifications and pnnt
•Moderately reduce gap values and print
•Remove foreign objects between sensors
Missing printed content on both sides| • Incorrect label Size Setting
• Exceeded maximum printing width| • Set the correct label size
• Change to within the maximum width
Grey lines appear on block label paper| • There is dirt on the print head
• The rubber roller is dirty| • Cleaning the print head
• Cleaning rubber rollers
Unable to print or incorrect printing content| • In Hex Dump mode
• Serial communication (RS 232)| • Turn off and power on the printer again to jump out of Hex Dump mode
•Reset the printer to match the computer baud rate

Technical Parameter

(USB+Bluetooth)
Print mode| Carbon tape/Thermal sensitive
Print point size| 0.125mmx0.125mm (lmm=8dots)
Maximumdth printing width| 104mm
Maximum printing length| 1000mm
General specifications| Printer size| 280mmx210mmx180mm
Printer weight| 2.2kg
Work environment| Temperature: 0 C —40 C, Humidity: 20%-90%
Storage environment| Temperature: -20 C —55, Humidity: 20%-93%
Power input| DC 24V/2.5A
Thermal sensitive film (wear resistance)| 30KM
Parts| Optional external bracket
Carbon strip specifications| Carbon tape outer
diameter| Maximum 67mm
Ribbon length| 300m
Carbon belt axis size| linch (25.4mm)
Carbon strip width| Maximum 110mm, Minimum 30mm
Carbon tape winding form| Outer roll type
Paper size| Maximum outer diameter of built-in roll| 127mm
Paper type| Continuous paper, gap paper, folding paper, black label paper
Paper winding form| Printing surface outer roll
Paper width (label+base paper)| 118mm, 20mm
Paper thickness (label+base paper)| 0.254mm, 0.06mm
Axis size of paper roll| 25.4mm-38mm
Gap paper spacing height| 2mm
Label length| 10-1000mm Note: If the length of the label you are using is less than 25.4mmt it is recommended to use label paper with perforations on the spacing for easy removal.

The parameters such as printer interface, printing speed, and print head resolution shall be based on the actual machine.
Warning: Operating this device in a residential environment may as cause radio interference.
Warning: Sharp edges, do not touch.
Warning: Hot parts! Touching this component may burn your fingers. AL Wait for half an hour after turning off the power before touching the component

CERTIFICATE
Inspector ……………….
Dote of Manufacture ……………………..
DELI GROUP CO., LTD.
Deli Industrial Zone, Ningbo’ County. Ningbo City, Zhejiang
Province, Chino Mode in China
info@nbdeli.com
www.deliworld.com

KEEP FOR FUTURE USE
Version: 1.0
Dote : 04-2024

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