deli E581PW Wireless Receipt Printer User Manual

deli E581PW Wireless Receipt Printer

Product Information

Model: 581P Thermal Receipt Printer
The 581P thermal receipt printer is a high-quality product designed for efficient and reliable receipt printing. It is equipped with several features that enhance its performance, including low noise, high-speed printing, easy paper loading, automatic paper cutting, and a cash drawer connector. The printer is designed for ease of use and maintenance, ensuring that you can use it without any difficulties.

Product Usage

Before operating the printer, please read the safety precautions carefully to avoid personal injury or machine damage.

1. Step 1: Unpacking the Printer
   Unpack the printer and save the packing materials in case you need to repack the printer for shipping or storage. Please contact the dealer for any defect and/or missing accessory.

2. Step 2: Placing the Printer
   Leave enough space around the printer for operation and maintenance purposes. Keep the printer away from water, direct sunlight, strong light, and heat sources. Do not use or store the printer in places with high temperatures, high humidity, or heavy pollution. Avoid placing the printer in places subject to vibrations and shocks.

3. Step 3: Powering the Printer
   Connect the printer’s power adapter to a properly grounded electrical outlet and avoid using the same outlet with large appliances or devices that can cause voltage fluctuations. Please disconnect the power supply if you are not going to use the printer for a long period of time.

4. Step 4: Loading Paper
   To ensure print quality and extend the life of the printer, it is suggested to use recommended or equivalent quality printer paper. Open the paper cover and place the paper roll in the holder. Pull out a small amount of paper and close the paper cover.

5. Step 5: Connecting the Printer
   Connect the printer to your device using the appropriate interface cable. Shut off the power before plugging or disconnecting interfaces, otherwise, it may damage the printer control circuits.

6. Step 6: Printing Receipts
   Once you have completed the above steps, you can start printing receipts. The printer will automatically cut the paper after printing. If you face any issues with the printer, please refer to the troubleshooting section in the user manual or contact Deli Group Co., Ltd. for assistance.
   Following these instructions will ensure smooth operation and optimal performance of your 581P thermal receipt printer.

STATEMENT

The content of this manual should not be changed without prior written permission. Deli Group Co., Ltd. reserves the right to make any change on the technology, parts, software and hardware of this product. If you need additional information about this product, please feel free to contact Deli Group Co., Ltd. No part of the contents from this manual may be reproduced or transmitted in any form or by any means without the written permission of the company. copyright This manual was printed in 2019 and its copyright belongs to Deli Group Co., Ltd. Printed in China. Version 1.0.
Warm Reminder: Dear customer, thank you for purchasing our products. To protect your after-purchase rights, please fill out the attached product warranty card. (Warranty service will not provide without a valid warranty card).

SAFETY PRECAUTIONS

Please read the precautions carefully before operating the printer to avoid personal injury or machine damage.

Warning symbols
WARNING Must be followed to avoid injury to the user and/or damage to the equipment.
Note Signals important information and tips for printer operation.

Safety precautions
WARNING: Violating following instructions may cause serious injury or death.

1. Do not insert several plugs into a multi-outlet power strip at the same time.
   • This can cause overheating and a fire.
   • If the plug is wet or dirty, dry or wipe it clean before use.
2. Do not use the electrical outlet if it’s not compatible with the power cord plug.
   • You should only use standard multi-outlet power strips.
3. You should only use the adapter provided in this package.
   • It is not safe to use other adapters.
4. Do not unplug it by pulling on the power cord
   • This may damage the power cord and cause a fire or printer malfunction.
5. Do not plug or unplug the power cord with wet hands.
   • This may cause electric shock.
6. Do not bend the power cord excessively or place heavy objects on it
   • Damaged power cords may cause a fire.

Note: Violating following instructions can cause slight wound or damage the appliance.

1. If you find smoke, smell or noise coming out of the printer for unknown reason, please unplug the power cord and take proper emergency measures.
   • Turn off the printer and unplug power cord.
   • After the smoke clears, call the dealer for repairs.
2. Place the printer on a stable and flat surface.
   • If the printer drops to the ground, it may break and cause personal injury.
3. You should only use approved accessories, and do not attempt to disassemble, repair or modify the printer by yourself.
   • Please call the dealer if you need any of the above-mentioned services.
4. Do not let water or other objects get inside the printer.
   • In case it happens, turn off the printer and unplug the power cord Then call the dealer for service.
5. Do not use the printer when there is a malfunction, as this may cause fire or electric shock.
   • Please turn off the printer and unplug the power cord. Then call the dealer for service.
6. Other matters to note.
   • Leave enough space around the printer for operation and maintenance purpose
   • Keep the printer away from water, direct sunlight, strong light and heat sources.
   • Do not use or store the printer in places with high temperature, high humidity or heavy pollution.
   • Avoid placing the printer in places subject to vibrations and shocks.
   • Connect the printer’s power adapter to a properly grounded electrical outlet, and avoid using the same outlet with large appliances or devices that can cause voltage fluctuations.
   • Please disconnect the power supply if you are not going to use the printer for a long period of time.
   • To ensure print quality and extend the life of the printer, it is to suggested to use recommended or equivalent quality printer paper.
   • Shut off the power before plugging or disconnecting of interfaces, otherwise it may damage the printer control circuits.
   • Please keep this manual in a proper place for future references.

Other matters to note
Although we have been very careful on the compiling of this manual, however, errors and/or omissions are still inevitable. The company will not assume any responsibility for any losses on anyone due to the use of information in this manual. For users and third parties, the company and its subsidiaries will not be liable for any product damage, failure or misuse caused by not following or ignoring the operation, maintenance information and/or instructions provided by the company; and for losses, costs or expenses caused by unauthorized changes, repairs or modifications to the product. The company shall not bear any responsibility with regard to damages and/or problems caused by the use of counterfeit accessories, parts or unauthorized products.
Note: Due to continuous product improvement, specifications, accessories and/or procedures described herein are subject to change without notice.

WEEE (Waste Electrical and Electronic Equipment)
The symbol placed on the product indicates that the item should not be mixed with general household waste. If such waste is not properly managed, it may harm both environment and human health. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government offce, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its accessories should not be mixed with other commercial wastes for disposal.

PRODUCT INTRODUCTION

Brief introduction
DL-581P(NEW)/DL-581PW(NEW)/DL-581YW is a thermal receipt printer with an automatic cutter. The printer features high print quality, high speed and great stability and it is widely used to work with POS systems in catering industry and other occasions that require on-site real-time printing of receipts. DL-581P(NEW) / DL-581PW(NEW)/DL-581YW printers can be connected to other devices via USB and cash drawer connector and support drivers like WINDOWS XP/7/8/10/vista and more.

Features

1. Low noise, high-speed printing;
2. Convenient paper loading ;
3. Easy to use and maintain;
4. Cash drawer connector;
5. Automatic paper cutting

Unpacking checklist

1. Unpack the printer and save the packing materials in case you need to repack the printer for shipping or storage.
2. Please contact the dealer for any defect and/or missing of accessory.

Physical appearance and components

Product dimensions

Product Specifications

Technical Specifications

Greek/ Hebrew/ EastEurope/ Iran/ WPC1252/ PC866/ PC852/ PC858/ IranI/ Latvian/ Arabic/ PT151,1251/ PC737/ WPC/ 1257/ ThaiVietnam/ PC864/ PC1001/ (Latvian)/ (PC1001)/ (PT151,1251)/ (WPC1257)/ (PC864)
Graphics| Support bitmap printing with different density and user de ned bitmap printing. (Max size of each bitmap is 40K, the total size of bitmap is 64 K)
Barcodes| 1D| UPC-A, UPC-E, EAN8, EAN13, CODE39,  ITF, CODEBAR, CODE128,CODE93

LED indicator

| Power indicator| Green
Error indicator| Red
Environment parameters| Operat ing| 5 to 50 ¥, 25% to 85%RH(no condensation)
Storage| —40 to 60     ¥, 10% to 90%RH(no condensation)
Physical parameters| Dimensions (LxHxW)| 188 X130 X 115mm
Weight| 980G
Reliability parameter| TPH life| 50km
Certficate| CE

Technical specifications of printer consumables

1. Continuous paper parameters

2. Paper type: Thermal receipt paper

3. Paper width: Supported printer paper

4. Paper thickness: 0.050 ~ 0.090mm

5. Recommended paper
   Type N0. 11721, N0. 3142 manufacturer DELI GROUP CO., LTD.

6. Notes
   Note:

7. Please use recommended paper or equivalent quality paper. Using the wrong types of paper may affect the printing effect and will shorten the lifespan of the printhead

8. Do not paste the paper to the core of the paper roll;

9. Chemical agents or oil-contaminated paper may fade or lose its heat sensitivity which will affect the printing result;

10. Do not rub the surface of the printer paper with nails or hard objects, otherwise it may cause discoloration;

11. The printer paper will develop color at a temperature of 70 ¥. Pay attention to temperature, humidity and light for paper storage.

Printing/cutting position

1. Printing position
2. Cutting position

INSTALLATION AND OPERATION

Loading the paper roll

1. Face toward the front panel and open the paper roll cover by pushing it up in the direction of the arrow (as shown below).
2. Please remove the paper roll if necessary.
3. Place a paper roll into the paper compartment, making sure it’s loaded in the right direction.
4. Please pull out a small amount of paper in the front, and then close the printer top cover.
5. Tear off the excess paper.

Connecting the power cord

1. Make sure the printer’s power switch is off (O).
2. Connect the power adapter to the printer.
3. Plug the power cord into the other end of the power supply.

Note

1. Please use our company’s original power adapter to avoid damage to the product and the possible cause of injury.
2. If you do not use the printer for a long period of time, unplug the printer power cable.
3. Avoid dragging the power adapter cable, as this may cause fire or electric shock.;
4. Avoid placing the power adapter around overheated equipment, as this may cause fire or electric shock.
5. When plugging and unplugging the power adapter plug, hold the connector shell of the plug in hand to avoid pulling the cable hard.

Connect to the cash register

1. Make sure the power switch of the printer is off.
2. Insert the cash register connecting cable into the cash register port on the back of the printer.
   Warning: The cash register interface can only be connected to a cash register device with a voltage of 12V (it should not be connected to a telephone line, etc.).

Description of indicator
Function description of Indicator

Note: The printer uses a thermistor to detect printer head temperature. If the printer head temperature exceeds 70 °C, the printer will terminate its work until the temperature drops below 60 °C.

Printing test

1. Printing a self-test page
   When the printer is initially installed, or if there is any problem with the printer, you can execute the self-check program to confirm the following status. Hardware version, printer parameter setting status, if you confirm no problems with the printer after the self-check, such as printing quality and related setting information of external devices, please check other devices or software. This function runs independently with other devices or software.

   • This is the self-test is process:
   1. Ensure the power is connected, and the paper roll is properly installed.
   2. Make sure that the printer is off and the top cover is properly shut.
   3. Wait until the red light is off, release the paper feed button to print the printer self-check page.

2. Printing with Windows driver

3. Please refer to the “Windows Driver Manual” to complete the installation.

4. Set the “Port” of the Windows driver to the corresponding interface.

5. Use the “Print Test Page” funct ion of the Windows driver to print a test page.

6. Use of Bluetooth
   It needs to be paired with the main device before using Bluetooth to print. The pairing process is initiated by the main device.

   • The usual pairing method as follows:
   1. Turn on the printer;
   2. Search for external Bluetooth devices through the main device ;
   3. If there are multiple external Bluetooth devices, select the printer;
   4. Complete matching

When pairing, the printer must be on.
Tips When pairing, please pair one-to-one, otherwise it may not be able to determine which printer is paired successfully. After pairing successfully, other host computers cannot be paired with the printer. If you need to pair with other upper computers, you need to disconnect it first.

Print Using Bluetooth Interface:
For PCs with virtual Bluetooth serial ports (such as mobile phones using SMARTPHONE, POCKET PC, PALM, notebook computers, etc.), after pairing successful, you can send print data to the printer through the virtual Bluetooth serial port for printing.
Notes: E581P does not support Bluetooth function.

Interface signal
581P(NEW)/581PW(NEW)/581YW printer supports cash drawer interface and multiple communication interfaces: USB interface, cash drawer interface.

1. USB
2. Cash drawer

• Electrical characteristics:
  • Drive voltage: 12V DC
  • Drive current: 1.0A max
  • Cash drawer status detection signal: “L” =0 j0.5V; “H” =3 j5V

TROUBLESHOOTING

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Please contact your dealer or manufacturer for assistance.

Printer stops functioning

Warning indicator

e the top cover
Paper status indicator and errorindicator are on and the printer beeps| Paper is low| Change the paper roll
Error indicator and paper status indicator are both ashing and the printer beeps| Printer head has overheated| Turn o the printer and allow printer head cool down
Printing overpressure| Print with speci ed voltage
Printing low pressure| Print with speci ed voltage

Problems during printing

roll is loaded correctly
Printing paper is not quali ed| Replace with recommended thermal paper
Print head or rubber roller is dirty| Clean the print head or rubber roller
The print density is set too low| Increase the print density to meet the requirement
Paper cannot be feed out normally| Paper jam| Open the upper cover, check the paper path, and clear the jam
Portrait print content is missing| Dirty printer head or roller| Clean the printer head and roller
Printer head is out of order| Contact the agent or manufacturer

CLEANING THE PRINTER

Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer.When dirty, clean the print head as follows:

Caution

1. Make sure to turn the printer power off prior to cleaning.
2. Turn the printer off and wait for 2 -3 minutes before cleaning the printhead because it gets very hot during the printing process.
3. When cleaning the print head, take care not to touch the heated portion of the print head to avoid any damage caused by static electricity or other factors.
4. Take care not to allow the print head to become scratched and/or damaged in any way.

Cleaning the print head

1. Open the top cover of the printer, and then use the cleaning pen or a cotton swab dipped in diluted alcohol (or isopropanol) to clean the print head in the direction from the center of the head to the edges.
2. After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates completely (1~2 min) and the printer head has completely dried.

Cleaning the sensor, roller and paper path

1. Open the top cover of the printer and take out the paper roller.
2. Remove any dust or foreign materials using a dry cotton cloth or cotton swabs.
3. Use an alcohol-soaked cotton cloth or cotton swabs to wipe off any adhesive substance or pollution materials
4. After cleaning the parts, do not use the printer until the alcohol used for cleaning evaporates completely (1~2 min) and the printer has completely dried.
   Please clean the parts in case the print quality deteriorates or paper detection performance decreases

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