SEURA 21.5 SLW-21A Smart Vanity TV Mirror User Manual

: September 9, 2024
: SEURA

SEURA 21.5 SLW-21A Smart Vanity TV Mirror

SEURA-21.5-SLW-21A-Smart-Vanity-TV-Mirror-Product

Specifications:

Model: Smart Vanity TV Mirror
Model Numbers: 21.5 SLW-21A-SEURA, 32 SLW-32A-SEURA
Website for Warranty Registration: seura.com/activate

Product Usage Instructions

Warnings:

To reduce the risk of fire, electrical shock, and injuries, follow these safety precautions.
Ensure the socket outlet is easily accessible and near the equipment.
Connect the TV to a grounded GFCI-protected main socket outlet.
Avoid manipulating the product against recommended usage to prevent serious injury or death.
Do not immerse the power cord, power plug, or product in water.
Avoid overloading AC outlets or extension cords.
Supervise children when using the product.
Stop using the product if the cord or plug is damaged and seek qualified repair.
Avoid using near heat sources and keep the power cord away from hot surfaces.
If smoke or scorched smell is noticed, unplug and seek professional assistance.
Avoid placing heavy articles on the product and use it on stable surfaces.
Avoid placing the product on unstable carts, stands, tripods, or tables.
Use the product only for its intended purpose and keep it away from combustible substances.
Avoid exposure to water and disconnect during lightning storms or long periods of non-use.

Before Installation:
Read all instructions and review drawing sheets before attempting to install or service the product.

Installation Tips:

Do not handle or remove the TV Mirror from the packaging until ready to install.
Transport the mirror in a vertical position to avoid damage.
It’s recommended to have at least three persons assist in installation.

Lighting and Performance:

Type of Lighting: Avoid direct natural sunlight and excessive fluorescent lighting to maintain TV brightness and performance.
Light Direction: Position lights to illuminate objects in the room, not directly on the mirror. Wall lights are preferred over ceiling lights.

Frequently Asked Questions

Q: Is the TV Mirror waterproof?

A: No, the product is not waterproof. Avoid immersing it in water or exposing it to dripping water.

Q: How should I handle the TV Mirror during transportation?

A: Transport the mirror in a vertical position to prevent warping of the mirror surface.

Q: What should I do if I notice a burning smell near the product?

A: Unplug the power cord immediately and seek professional assistance for service or repair.

Q: Can I place heavy objects on the TV Mirror?

A: Avoid placing heavy articles on the product to prevent damage. Use it on stable surfaces only.

MODEL NUMBER

21.5″ SLW-21A-SEURA
32″ SLW-32A-SEURA

Thank you for selecting a Séura TV Mirror.
This product has been inspected and packaged carefully before shipment. Please read this guide before beginning installation.

Please keep this manual for future reference. Information in this manual is subject to change without prior notice.

FCC Information

This equipment has been tested and found to comply with limits for a class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and radiates radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this equipment causes unacceptable interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced Radio/TV technician for additional help.

WARNINGS

To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions in mind when installing, using, and maintaining your TV Mirror. The socket outlet should be installed near the equipment and be easily accessible.
The TV should be connected to a grounded GFCI-protected main socket outlet.

WARNING:
If you manipulate against the recommended usage, serious injury or death to the user may result.

To protect against electric shock, do not immerse the power cord, power plug, or product in water or other liquid.
Do not overload AC outlets or extension cords. Overloading can cause fire or electric shock.
Close adult supervision is necessary when any product is used by or near children.
Do not operate any product with a damaged cord or plug or operate it after the appliance malfunctions or has been damaged in any manner.
Do not use the product close to any heat sources such as radiators, heat registers, stoves, or other products that produce heat.
Do not let the power cord come in contact with hot surfaces.
If you notice any smoke or scorched smell near the product, unplug the power cord and refer to qualified personnel for service and/or repair.
Do not use or place any combustible or flammable substances near the product.
To electrically disconnect the product, turn OFF the product, then remove the electrical power plug from the outlet.
Do not place heavy articles on or step on the product.
Do not place the product on an unstable cart, stand, tripod, or table.
Do not use this product for other than intended use. This Séura product is only intended for use indoors.
This product is not waterproof. Do not immerse this product in water and/or expose it to dripping or splashing water.
For added safety during a lightning storm, or when this product is left unattended and unused for long periods, unplug it from the wall outlet and disconnect the antenna.

Specifications of this product are subject to unannounced changes; this manual may thus not reflect the current technical status.

Before Installation

WARNING:
READ ALL INSTRUCTIONS AND REVIEW ALL DRAWING SHEETS BEFORE ATTEMPTING TO INSTALL OR SERVICE THIS PRODUCT.

When installing and during the use of this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons including the following:

Inspect the desired location for installation and be aware of all electrical wiring pathways, water pipes, gas lines, or other potentially hazardous conditions that may exist to protect from accidental damage during the creation of on-site conditions.
Ensure all required electrical specifications are adhered to have been installed by the appropriate individuals and are code approved.
Ensure all framing requirements, if needed, have been completed to the building code and pose no structural issues.
It is REQUIRED that this product is plugged into an electrical outlet protected by a Ground Fault Circuit Interrupter (GFCI) to protect against electric shock, fire, and/or injury. Failure to do so will void any warranty for this product.
Only qualified individuals should attempt to service the product. Removing covers can expose you to high voltage and other dangerous conditions.
To protect against electric shock, do not immerse the power cord, power plug, or product in water or other liquid.
Do not overload AC outlets or extension cords. Overloading can cause fire or electric shock.
Close adult supervision is necessary when any product is used by or near children.
Do not operate any product with a damaged cord or plug or operate it after the appliance malfunctions or has been damaged in any manner.
Do not let the power cord come in contact with hot surfaces.
To electrically disconnect the product, turn OFF the product, then remove the electrical power plug from the outlet.
Do not use this product for other than intended use.
This Séura product is only intended for use indoors.
This Séura product is not waterproof. Do not immerse this product in water and/or expose it to dripping or splashing water as this could cause an electrical hazard.
Retain this manual in a safe place for future reference.

WARNINGS:

Do not handle or remove your TV Mirror from the packaging until it is ready to be installed.
To avoid damage to the TV Mirror, only transport it in a vertical position. Transporting the product horizontally may permanently warp the mirror.
It is highly recommended that at least three (3) persons assist in the installation of the TV Mirror.

Lighting and Performance

The environment in which the TV Mirror is installed will affect the product’s performance. The key factors to consider for proper installation are surroundings and ambient light. Use the following guidelines to maximize the performance of the Séura product:

Type of Lighting
Avoid direct natural sunlight and excessive fluorescent lighting. These conditions will diminish the TV’s brightness and hinder its performance.
Light Direction
Avoid directing light toward the mirror. Position lights such that they illuminate objects in the room, not the mirror itself. For example, lights on the wall next to the mirror are more favorable than lighting located on the ceiling in the center of the room.
Background Colors
Sidewalls and furnishings that are dark, uniform, and non-reflective will provide better performance of the display. Bright colors, patterns, and contrasting colors will minimize the quality of the display.

SEURA-21.5-SLW-21A-Smart-Vanity-TV-Mirror-Fig-1

Care and Maintenance

Our mirror technology has been developed to completely protect the mirror surface and allow easy maintenance. Please follow the guidelines listed for proper mirror care and cleaning:

The glass surface can be cleaned with any conventional non-ammoniated glass cleaner. Using ammoniated cleaners can damage the glass coating and invalidate the product warranty. Care should be taken to use only a soft lint-free cloth. Apply all cleaners directly to the cloth and not the mirror surface. Never saturate the mirror surface as a residual cleaner may seep behind the mirror.
Stubborn spots can be removed with solvents such as mineral spirits, de-natured alcohol, and acetone. Immediately remove solvent and dirt residues per the prescribed methods above with a compatible glass cleaner or water.

Lighted TV Mirror

Séura Lighted TV Mirrors use LEDs that are rated to retain 70% overall brightness and the end of life, including cases where an individual LED fails.

Display Requirements

Operation and Storage Requirements
The ambient temperature for operating the device is between 41° to 104° Fahrenheit. Do not install the device in the proximity of heat sources, such as heating pipes, heaters, furnaces, or other devices that radiate heat. Mount the device in such a way that it is protected against moisture. To prevent fire or electric shock, never allow liquids to enter the unit. The product must be stored in dry and well-ventilated rooms, without extreme temperature fluctuations. Heat sources and aggressive active substances may not be stored in the proximity of the device. The required storage temperature is 32° F – 140° F at an air humidity of 5 – 85% RH non-condensing. The device must be stored in the complete packaging, as delivered. The product must not operate on average more than twelve (12) hours per day on a permanent or extended periodic basis. The product must have proper, correct, and sufficient AC supply voltage.

Installation Environment
Avoid direct light or sun exposure, direct proximity to heat sources, and outdoor installation. The product is specifically designed for indoor use only. There is the danger of fire electric shock and damage to the device if it is operated outdoors. Do not place any heat sources such as radiators heat registers, etc. near the monitor. To reduce eye strain, avoid installing the Séura TV Mirror against a bright background such as a window. Position the monitor at the height of your eye level. Position the monitor directly in front of you at a comfortable viewing distance.

Installation
Have this product installed by qualified personnel only. Use the mounting systems that are specified or recommended by Séura. Install the product in a way that it is fixed properly and take care that children are not exposed to danger. Please take extra care during installation, to avoid impacts. Before cabling your monitor, check that the power is off. To avoid any possibility of electric shock, always connect your equipment to properly grounded outlets. Use of power cords or adapters other than those provided may cause fire or malfunction. Place this product as close to the power socket as possible. Leave enough space to insert and remove the power plug on demand. Even if you switch off the product with your remote control, power is not cut off unless the power cord is unplugged.

The rated voltage is indicated on the product label. Use only power cords and plugs that are suitable for your local electrical outlets. Install the power cords in such a way that it does not obstruct anyone. Ensure furthermore that the cable is not clamped and that it cannot be pulled out accidentally from the power adapter. Do not install the power cords in the proximity of heating elements and never place heavy items on the cable or power adapter. Do not modify or arbitrarily repair the power cords.

CAUTION
Use of power cords or adapters other than those provided with this product may cause fire, electric shock, or malfunction. The individual components can be destroyed, if the polarity is reversed or an incorrect connection is used. The connecting plugs must be attached in such a way that the connector is held firmly. Have trained technical personnel install the electrical facilities necessary for mounting. Connect the power cord to a grounded outlet. Never cut or damage the power cord.

Please disconnect the device from the power supply in the following cases:

The device is out of use for a lengthy period.
The device malfunctions or displays other unusual features, necessitating maintenance work.
During a thunderstorm.

Please plan the positioning of the power supply and the source cables before proceeding with the structural measures and positioning of the Séura TV Mirror.

NOTE
Make sure the power source circuits are properly grounded. Use the supplied power cord to connect it to the power source.

If your installation requires a different power cord, be sure to use an officially approved power cord displaying the mark of the safety agency that defines the regulations for power cords in your country. Please consider that the AC outlet for the power cord is placed within reach of the Séura TV Mirror and should be easily accessible in case it needs to be powered off.
Install the unit in a dry environment where the operating ambient temperature will not exceed 40°C / 104°F. Ensure that your installation complies with national and local safety rules. Any servicing, adjustment, maintenance or repair must be performed only by service-trained personnel.

Setup

Before using the device please check the following contents of the box for completeness:

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Technical Specifications

Connections

SEURA-21.5-SLW-21A-Smart-Vanity-TV-Mirror-Fig-4

| 21 INCH TV
Model: SLW-21A-SEURA| 32 INCH TV
Model: SLW-32A-SEURA
---|---|---
CUSTOMIZATIONS| CUSTOM DESIGN OPTIONS| Mirror size, mirror shape, holes, TV screen placement, frame, lighting, matching mirrors
CUSTOM TECHNOLOGY OPTIONS| Digital clock, night light, defogger
CUSTOM FUNCTIONALITY OPTIONS| Fingerprint protection**, tamper-free security latch†, safety mirror backing
MAXIMUM MIRROR SIZE| Up to 94″ w x 70″ h or 70″ w x 94″ h

VIDEO

INTEGRATION

USB

| 2x USB type A, version 2.0 @ 0.5A

UHD Video Playback with down-converting not supported

AUDIO

INSTALLATION

| MOUNT OPTIONS| Integrated Surface Mount or Integrated Recessed Mount
SURFACE MOUNT OFF-WALL DISTANCE| 1 1/2″| 1 1/2″
RECESSED MOUNT OFF-WALL DEPTH| 3/4″| 3/4″
RECESSED MOUNT VENT GAP| 1/4″| 1/4″

OTHER

| SMART UI| Web OS
CERTIFICATIONS AND COMPLIANCE| FCC and CEC; UL 962 and cUL certification available upon request.

WARRANTY

| TV Mirrors concerning Séura’s labor, glass, structure, and assembly for three (3) years; electrical and LED light strips for five (5) years; TV including remote and power supply for two (2) years; mirror technology to Séura’s labor and parts including clocks, night lights, defoggers, and dimmers are covered for three (3) years.
REMOTE| Séura Smart Remote Control
POWER CONSUMPTION, DISPLAY| 54W| 130W

**Included on Lighted TV Mirrors, optional on TV Mirrors with no lighting
- The unpowered audio variable line out will cut audio from the speaker output.
† Optional for Lighted TV Mirrors; unavailable on TV Mirrors with no lighting

Remotes

Remote Functions

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Installation

Refer to the included custom drawing package for specific dimensions and instructions for your custom product.

Verify that the wall is prepared appropriately. If the product is an in-wall, or “Recessed” configuration, verify the dimensions of the rough opening.
Install mounting brackets according to the dimensions and instructions shown on “Sheet 3” of the included drawing package. Ensure mounting brackets are securely fastened using wood framing members where possible.
- NOTE: Take care when moving the product. Always transport the product with at least two people.
- WARNING: Always transport the product in a vertical position. Moving the product in an unsupported horizontal position may result in product flex or damage.
Connect power supplies and audio/video components.
- Testing all electrical and electronic devices to verify proper integration and functionality before securely mounting them to the wall is strongly recommended.
Position the TV Mirror close to the wall surface and securely engage the mounting brackets.
- Allow for a ¼” ventilation gap for proper airflow and heat transfer.
Check to ensure the TV Mirror is fully engaged and secure to the mounting brackets.
Reference the appropriate electronics manual for TV Mirror operating instructions.

NOTE:
All Séura drawing packages indicate generalized nominal residential wood framing construction and are not indicative of any particular building code. It is the installer’s responsibility that all electrical, audio/visual, and framing construction are code compliant to the municipality in which the product is being installed. Modifications made to Séura recommendations are at the sole discretion of the installer and release Séura of all liability.

Making Connections

Connecting Video
The TV Mirror features one Composite and three HDMI inputs. We recommend using the HDMI inputs for best video and sound quality.

Connecting Audio

Two passive loudspeakers can be connected to the speaker output socket with speaker cables. Observe the polarity (+ and -) of the connections to avoid phase errors (= incorrect stereo playback).
Switch the audio selector switch on the TV to External.

Warning:
When changing the audio from internal to external speakers, power off the unit completely.

SEURA-21.5-SLW-21A-Smart-Vanity-TV-Mirror-Fig-10

Connecting a USB Media Source

Connect an external USB media source to the USB socket to display photos, play music, or install a software update.
To have access to the USB port after installation we recommend installing a USB extension cable.

Hero Banner
Hero banner: Promotional content updated by LG.
TV Functions
Access to TV Guide, Home Dashboard, and User Guide.
Recent Input
Quick access to the last input selected by the user.
App List
Access a wide range of streaming services, music, and entertainment apps.
Home Dashboard
Connect your TV via your mobile device and choose your preferred input source.
Frequently Viewed Channels
Access your frequently viewed channels for quick viewing of your favorites.
LG Channels
Browse featured channels provided by LG.
Web Browser
Browse the web directly from your TV using the built-in Web Browser feature.
Now Streaming
Stay up to date with the latest streaming TV and movie releases.

Troubleshooting

If the product is not working properly, please check the following troubleshooting tips before you contact customer service:

Symptoms

|

Possible Solution

---|---
Blank screen| Check the status LED. The LED should illuminate blue for a few moments when the TV is powered on, then extinguish. Please check if an input source is available and that the port of the device has been connected correctly in the Service Settings/ Input Ports menu. Press “Menu” on your remote control: you should see the OSD menu. Check your settings for misconfigurations and adjust accordingly. Alternatively, perform a factory reset to restore the TV Mirror to its default settings. If the problem still exists contact customer service.
Color defects| Check that the signal cable connector is properly connected and that the connection pins are not bent or damaged.
The image is unsatisfactory| Adjust the picture characteristics as described in the above-mentioned section “Video Settings”. The image is not stable Check that the display resolution and frequency from your media source are compatible with the TV Mirror. (Note that 21″ is 4K compatible, rather than being native 4K.)
Error message: “No Signal”| Check that the connected media sources are switched on. Check that the signal cable connector is properly connected and that the connection pins are not bent or damaged. Press “Menu” on your remote control: you should see the OSD menu.

Check your settings for misconfigurations and adjust accordingly. Alternatively, perform a factory reset to restore the TV Mirror to its default settings. If the problem still exists contact customer service.

Low or no sound| Press “Volume Up” and/or “Volume Down” on your remote control and check the audio connection cable(s). Make sure that the Volume Limit setting in the Service Settings menu has been set to an audible value.

Ensure that the speaker selector switch on the until is correctly switched to designate internal or external speakers.

Remote control doesn’t work| Replace the batteries in the remote. Tip! If the problem persists, verify that the remote is sending an IR signal by observing the IR output on the remote via a cell phone camera. IR signal will appear blue in the camera. If there is no IR signal or the problem persists, contact customer service.
Pixel errors| Pixel errors outside of Séura’s specified and permitted area are covered under Séura’s limited product warranty. Please inquire directly with Séura Technical Support regarding Séura’s Pixel Policy.

NOTE: If the above troubleshooting tips do not help you to find a solution, please contact Séura.

Integration and Control

INTEGRATION AND CONTROL DOCUMENTATION
To access IR Commands documents, please visit https://seura.com/pages/for- professionals-residential-downloads.

LIMITED PRODUCT WARRANTY

For information regarding Séura’s warranty policy, please visit our website: https://seura.com/pages/warranty. If the current Séura warranty policy is after your product purchase date, please contact Séura Customer Support to request warranty documentation from the date of your purchase.