SEURA STM3-49-U Ultra Bright 49 Inch Outdoor 4K Ultra HD TV User Manual

SEURA STM3-49-U Ultra Bright 49 Inch Outdoor 4K Ultra HD TV

Warnings
Never place a display in an unstable location. A display set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the display.
• Only using furniture that can safely support the display.
• Ensuring the display is not overhanging the edge of the supporting furniture.
• Not placing the display on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the display to a suitable support.
• Not placing the display on cloth or other materials that may be located between the display and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the display or its controls.

If your existing display is being retained and relocated, the same considerations as above should be applied.

WARNINGS
A warning that an apparatus with class I construction shall be connected to a MAINS socket outlet with a protective earthing connection
WARNING
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
Where the MAINS plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable;
The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
To reduce the risk of fire or electric shock, do not expose the inside of this apparatus to rain or moisture. The inside of this apparatus shall not be exposed to dripping or splashing.

Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
WARNING – TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THE SET TO RAIN OR MOISTURE.

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any of the ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use the attachments/accessories specified by
    the manufacturer.

12. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

16. Shall be connected to a MAINS socket outlet with a protective earthing connection.

17. The disconnect device shall remain readily operable.

18.  The socket-outlet shall be installed near the equipment and shall be easily accessible.

CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK), NO USER-SERVICEABLE PARTS INSIDE, REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This symbol is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

FCC Warnings

Please keep this manual for future reference.
Information in this manual is subject to change without prior notice.

FCC Information
This equipment has been tested and found to comply with limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and radiates radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in a particular installation. If this equipment causes unacceptable interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced Radio/TV technician for additional help.
Change or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

WARNINGS
To reduce the risk of fire, electrical shock and other injuries, keep these safety precautions in mind when installing, using, and maintaining your Outdoor Display. The socket-outlet should be installed near the equipment and be easily accessible. The display should be connected to a grounded GFCI protected main socket outlet.

WARNING: If you manipulate against the recommended usage, serious injury or death to user may result.

To protect against electric shock, do not immerse the power cord, power plug, or product in water or other liquid.
Do not overload AC outlets or extension cords. Overloading can cause fire or electric shock.
Close adult supervision is necessary when any product is used by or near children.
Do not operate any product with a damaged cord or plug
or operate it after the appliance malfunctions or has been damaged in any manner.
Do not use the product close to any heat sources such as radiators, heat registers, stoves, or other products that produce heat.
Do not let the power cord come in contact with hot surfaces.
If you notice any smoke or scorched smell near the product, unplug power cord and refer to qualified personnel for service and/or repair.
Do not use or place any combustible or flammable substances near the product.
To electrically disconnect the product, turn OFF the product, then remove the electrical power plug from the outlet.
Do not place heavy articles on or step on the product.
Do not place the product on an unstable cart, stand, tripod or table.
Do not use this product for other than intended use.
This Séura product is intended for use indoors and outdoors.
This product is water resistant. Do not immerse this product in water.
For added safety during a lighting storm, or when this product is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna.

Specifications of this product are subject to unannounced changes; this manual may thus not reflect the current technical status.

WARNING: READ ALL INSTRUCTIONS BEFORE ATTEMPTING TO INSTALL OR SERVICE THIS PRODUCT.

When installing and during use of this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and/or injury to persons including the following:

• Inspect the desired location for installation and be aware of all electrical wiring pathways, water pipes, gas lines, or other potentially hazardous conditions that may exist to protect from accidental damage during creation of on-site conditions.
• Ensure all required electrical specifications are adhered to and have been installed by the appropriate individuals and are code approved.
• Ensure all framing requirements, if needed, have been completed to building code and pose no structural issues.
• It is REQUIRED that this product is plugged into an electrical outlet protected by a Ground Fault Circuit Interrupter (GFCI) to protect against electric shock, fire, and/or injury. Failure to do so will void any warranty for this product.
• Only qualified individuals should attempt to service the product. Removing covers can expose you to high voltage and other dangerous conditions.
• To protect against electric shock, do not immerse the power cord, power plug, or product in water or other liquid.
• Do not overload AC outlets or extension cords. Overloading can cause fire or electric shock.
• Close adult supervision is necessary when any product is used by or near children.
• Do not operate any product with a damaged cord or plug or operate it after the appliance malfunctions or has been damaged in any manner.
• Do not let the power cord come in contact with hot surfaces.
• To electrically disconnect the product, turn OFF the product, then remove the electrical power plug from the outlet.
• Do not use this product for other than intended use.
• This Séura product is intended for use indoors and outdoors.
• This Séura product is water resistant. Do not immerse this product in water.
• Retain this manual in a safe place for future reference.

Warnings:
Do not handle or remove your Outdoor Display from the packaging until it is ready to be installed.
To avoid damage to the Outdoor Display, only transport it in a vertical position.
It is highly recommended that at least two (2) persons assist in the installation of the Outdoor Display.

IMPORTANT
The display should not be installed directly over a flat surface if heavy or driving rain may puddle and splash up onto the lower portion of the display.
Direct sunlight on the display screen will heat internal components and should be avoided.

Before Installation

The screen is most optimally viewed at ambient temperatures of 32°F to 122 °F

Operation and Storage Requirements
The maximum ambient temperature range for operating the device is -40°F to 140°F*. The screen is most optimally viewed at ambient temperatures of 32°F to 122°F. Do not install the device in the proximity of heat sources, such as heating pipes, heaters, furnaces or other devices that radiate heat. Mount the device in such a way that it is protected against moisture. To prevent fire or electric shock, never allow liquids to enter the unit. The uninstalled product must be stored in dry and well-ventilated rooms, without extreme temperature fluctuations. Heat sources and aggressive active substances may not be stored in the proximity of the device. The required storage temperature is -40°F to 140°F at an air humidity of 5 – 90% RH non-condensing. The device must be stored in the complete packaging, as delivered.

Installation
Have this product installed by qualified personnel only. Whether installing your display indoors or outdoors, easy to use standard mounting systems are available and can be specified or recommended by Séura. Install the product in a way that it is fixed properly and take care that children are not exposed to danger. Please take extra care during installation, avoid impacts. Before cabling your monitor, check that the power is off. To avoid any possibility of electric shock, always connect your equipment to properly grounded outlets. Use of power cords or adapters other than those provided may cause fire or malfunction. Place this product as close to the power socket as possible. Leave enough space to insert and remove the power plug on demand. Even if you power off the product with your remote control, power is still present unless the power cord is unplugged. The device may only be operated with the provided power adapter. The rated voltage is indicated on the product label. The device is factory-set to the optimal operating voltage (see Technical Specification). Use only power cords and plugs that are suitable for your local electrical outlets. Do not install the power cord in a way that could obstruct a walkway. Ensure furthermore that the cable is not clamped and that it cannot be pulled out accidentally from the power adapter. Do not install the power cords in the proximity of heating elements and never place heavy items on the cable or power adapter. Do not modify or repair the power cords.

*When the unit is used in temperatures below the ideal operating temperature range, the picture may appear slightly delayed or blurred. This is normal, and the picture will return to normal after the temperature increases to the ideal operating temperature range. Installation in sunlight reduces the maximum permitted air temperature.

CAUTION
Do not use any power cords or adapters other than those provided with this product! Use of power cords or adapters other than those provided with this product may cause fire, electric shock or malfunction. The individual components can be destroyed if the polarity is reversed or an incorrect connection is used. A goodwill replacement is not possible in such cases, since each device is submitted to meticulous quality inspections prior to shipping. The connecting plugs must be attached in such a way that the connector is held firmly. Have trained technical personnel install the electrical facilities necessary for mounting. Connect the power cord to a grounded GFCI (ground fault circuit interrupter) protected outlet. Never cut or damage the power cord.
Please disconnect the device from the power outlet in the following cases:

1. The device is out of use for a lengthy period.
2. The device malfunctions or displays other unusual features, necessitating maintenance work.
3. During a thunderstorm.

Please plan the positioning of the power outlet and the source cables before proceeding with the structural measures and positioning of the Séura Outdoor Display.
NOTE
Make sure the power source circuits are properly grounded. Use the supplied power cord in order to connect it to the power source. If your installation requires a different power cord, be sure to use an officially approved power cord displaying the mark of the safety agency that defines the regulations for power cords in your country. Please consider that the AC outlet for the power adapter is placed within reach of the Séura Outdoor Display and should be easily accessible in case it needs to be powered off.

Install the unit in an environment where the operating ambient temperature will not exceed 60°C / 140°F. Ensure that your installation complies with your national and local safety rules. Any servicing, adjustment, maintenance or repair must be performed only by service-trained personnel.

Ensure the power outlet is installed in an accessible location, to access it easily in case of a defect.

Installation Instructions

Installation Environment

Avoid direct light or sun exposure, direct proximity to heat sources. Do not place any heat sources such as radiators and heat registers, etc. near the monitor. To reduce eye strain, avoid installing the Séura Outdoor Display against a bright background such as a window. Position the monitor at the height of your eye level. Position the monitor directly in front of you at a comfortable viewing distance.

Recommended Location
Séura’s Ultra Bright weatherproof display has been designed to perform outdoors. Even on a cloudy day, there is much more light outdoors than inside your home. For best viewing, it is recommended to install in a location where the TV is shaded, with the screen oriented away from direct sunlight.

Mounting Instructions
Séura’s Outdoor Display is mounted using a standard VESA pattern on the back of the unit. VESA wall mounts are sold separately.
49″ 400 x 400 mm M6 62 lbs
55″ 400 x 400 mm M6 71 lbs
65″ 400 x 400 mm M6 97 lbs
86″ 600 x 400 mm M8 155 lbs

Séura’s Outdoor Displays are heavier than indoor televisions. Ensure that the wall mount you choose is rated to hold the appropriate weight. Also verify that the wall or mounting surface can support the necessary mounting hardware and weight of the display.
Clearance of 1-1/4″ is required on the top, sides, and bottom of the product.
Power Input: 100 – 240 VAC, 50/60 Hz

Installation Steps

1. Verify that all cables and power supply are correctly prepared and located for the installation of the Outdoor Display.
2. Install VESA Wall Mount according to the manufacturer’s specifications.
3. Make necessary power and input/output connections.
4. Install this Outdoor Display according to VESA Wall Mount manufacturer’s instructions.

Setup

Before using the device, please check the following contents of the box for completeness: Connections Remote Functions Display Control Functions

Care and Maintenance

Please follow the guidelines listed for proper display care and cleaning:

• The panel surface can be cleaned with any conventional non-ammoniated cleaner. Care should be taken to use only a soft lint-free cloth to avoid scratching the screen. Apply all cleaners directly to the cloth and not the panel surface. Don’t saturate the panel surface as residual cleaner may damage the panel.
•  Immediately remove solvent and dirt residues per the prescribed methods above with a compatible cleaner or water.
• IMPORTANT: To extend the performance and longevity of your display, it is highly recommended to use a cover when the Outdoor Display is not in use.

On Screen Display Menu (OSD)

On Screen Display Menu (OSD)
In the on screen display menu (OSD) you can adapt the characteristics of your display based on personal preferences. Using the remote:

1. Press MENU on your remote control to open the OSD menu
2. Navigate within the OSD with the left/right and up/down arrows
3. Change settings with the left/right or up/down arrows
4. Go back one step with MENU
5. Confirm selection with the OK button
6. Press to EXIT the OSD menu.

Using the built-in control panel:

1. Touch MENU on the control panel. The control panel is located on the right side of the display.
2. Navigate within the OSD and change setting values by rotating the dial located on the control panel.
3. Select or confirm menu options by pressing the dial inwards.
4. Touch MENU when on the category selection to exit the OSD menu.

Using the remote:

1. Press INPUT to display the Input Source list
2. Press the up or down arrows until the desired Input Source is highlighted.
3. Press OK to confirm selection of the chosen input.
4. Press to close the Input Source list without selecting an alternative source
   OR
   If available, use the quick input controls on the remote to directly designate the input source.

Using the built-in control panel:

1. Touch INPUT on the control panel. The control panel is located on the right side of the display.
2. Navigate within the input list by rotating the dial located on the control panel.
3. Select the input by pressing the dial inwards when the desired input is highlighted.
   OR
   Touch MENU to exit the input menu without changing inputs

Picture
The Picture menu offers options to enhance and refine the image characteristics of your Séura Outdoor Display. These settings are based on ambient conditions of illumination and personal preferences.

Adjustment options include:

• Picture Mode
• White Level
• Black Level
• Sharpness
• Tint
• Color
• Gamma
• Backlight
• Apply to All Inputs
• Reset

Picture Option
Customize the display image according to your preferences.

Adjustment options include:

• Aspect Ratio
• Noise Reduction
• Smooth Motion
• Audio Only
• HDR
• Color Filter
• Input Color Format
• RGB Color Range

White Balance
Customize the display image according to your preferences.

Adjustment options include:

• Color Temperature
• Method
• Point
• Red
• Green
• Blue
• Apply to All Inputs
• Reset

Audio
Customize the display image according to your preferences.

Adjustment options include:

• Balance
• Speaker
• AV Out
• AV Out Volume

Function
Adjustment options include:

• Backlight
• User
• Day
• Twilight
• Night
• Cooling Control
• Heating Control
• Humidity Reduction

Timer
Adjustment options include:

• Time
• On Time
• Input Source
• Volume
• Auto Power Off
• Off Time
• Time Format
• Sleep Timer

HDMI-CEC
Adjustment options include:

• Control
• Auto Power Off
• Device Select
• Connect
• Menu
• Information
• Device Search

Serial Control
Adjustment options include:

• Control Type
• Connection
• Lead Network Setting
• DHCP
• IP Address
• Subnet Mask
• Gateway
• Apply Settings
• MAC Address
• RS232 Unit ID

Setup
Adjustment options include:

• Language
• Menu Transparency
• OSD Timeout
• Power Save Mode
• No Signal Off
• Power LED
• Restore Default
• Firmware Update

Control and Integration

For complete control documentation, please visit www.seura.com/download-center

• HDBaseT Instructions
• RS232 Protocol
• IR Commands
• Category Pin-Out Diagrams
• Compatible Control Drivers

Scan here to visit the download center on your mobile device

For additional technical support, please contact Séura at 1-800-957-3872 during regular business hours: M-F 8:00 am – 4:30 pm, Central Time.

Troubleshooting

If the product is not working properly, please check the following troubleshooting hints before you contact customer service:

For additional technical support, please contact Séura at 1-800-957-3872 during regular business hours: M-F 8:00 am – 4:30 pm, Central Time.

NOTE: If the above troubleshooting hints do not help you to find a solution, please contact Séura.

Technical Specifications

CONNECTIONS

55 INCH 4K UHD Model: STM3-55-U      65 INCH 4K UHD Model: STM3-65-U 86        INCH 4K UHD Model: STM3-86-U

Horizontal/Vertical
POWER CONSUMPTION, DISPLAY| Standby: 3.5W Heating: 200W Normal: 175W Max| Standby: 3.5W Heating: 200W Normal: 200W Max| Standby: 3.5W Heating: 345W Normal: 425W Max
POWER CONSUMPTION, AC OUTLET| Max 200W
DC OUTPUT| Max 41.5W (12V 2A, 5V 3.5A)
INTEGRATION| HDMI| 3
HDBaseT™| 1 Port with LAN Out
COMPONENT YPbPr| 1
DISPLAY PORT| 1
LAN PORT| 1 (IP Control)
RS-232C| 1
IR INPUT| 1
IR OUTPUT| 1
Service Port| 1 (USB Type)
DC OUT| 12V-Max 2A, 5V-Max 3.5A
AC OUT| 100-240V~, 50/60Hz, Max 200W Outlet
AUDIO| AUDIO: COMPONENT AUDIO INPUT| 1
AUDIO: ANALOG LINE OUT| 1
AUDIO: OPTICAL DIGITAL OUT| 1
AUDIO: COAXIAL DIGITAL OUT| 1
INTERNAL SPEAKERS| N/A
INSTALLATION| PRODUCT DIMENSIONS| 50.0″ w x 29.1″ h| 58.6″ w x 34.0″ h| 77.0″ w x 44.4″ h
PRODUCT DEPTH| 3.7″| 3.7″| 3.7″
PRODUCT WEIGHT| 70.5 lbs.| 96.1 lbs.| 154.3 lbs.
COMPARTMENT DIMENSIONS| 11″ w x 8″ h x 1.5″ d| 11″ w x 8″ h x 1.5″ d| 11″ w x 8″ h x 1.5″ d
VESA PATTERN| 400 x 400mm| 600 x 400mm
OTHER| CERTIFICATIONS AND COMPLIANCE| FCC, MET
WARRANTY| Séura warrants Outdoor Displays with respect to Séura’s labor, structure, assembly, display including remote, and power supply for two (2) years.
REMOTE| Séura Water Resistant IR Remote Control

• The screen is most optimally viewed at ambient temperatures of 32°F to 122°F. Installation in sunlight reduces the maximum permitted air temperature.
  † I P Rating is an international standard that specifies the degree of protection against dust and water ingress. Séura Outdoor TVs are IP rated and designed to protect against rain, snow, ice, dust, and other outdoor elements.

Information is subject to change without notice.

Product Limited Warranty

LIMITED PRODUCT WARRANTY

The standard limited warranty policies of Séura, Inc. (“Séura”) shall apply to all equipment or other goods (“Products”) at the time of sale to any authorized Séura distributor and/or product reseller. These warranty policies may be modified by Séura from time to time. Copies of the standard limited warranties then in effect for a particular Product will be made available upon request and are also available on the Séura website at https://www.seura.com/warranty/. This warranty is valid only with respect to Product sales in the U.S. and Canada.
If any Product fails to work or operate properly because of a defect in materials or workmanship, Séura will, if notified of such defect within the applicable warranty period indicated below, at its option, either: (a) repair the Product with new or refurbished parts onsite or at Séura’s factory, including Séura’s labor if applicable; or (b) replace the Product with a new or refurbished Product; or (c) if repair or replacement is not commercially feasible, refund an amount equal to a pro rata share of the current MSRP (as determined by the remainder of the warranty period). The remedy chosen will be in good faith and at the discretion of Séura. In no event will Séura be responsible for any costs related to installation and/or removal of Product.
Séura warrants its Products as set forth below, which warranty periods shall start and run from the date of Séura’s sale of the Product:

• Lighted Mirrors (excluding Select Lighted Mirrors) with respect to Séura’s labor, glass, structure, and assembly for seven (7) years; electrical and LED light strips for five (5) years. Mirror technology with respect to Séura’s labor and parts including clocks, nightlights, defoggers, and dimmers are covered for two (2) years.

• Select Lighted Mirrors with respect to Séura’s labor, glass, structure, and assembly for one (1) year; electrical and LED light strips for three (3) years.

• TV Mirrors with respect to Séura’s labor, glass, structure, and assembly for three (3) years; TV including remote and power supply for two (2) years.

• Lighted TV Mirrors with respect to Séura’s labor, glass, structure, and assembly for three
  (3) years; electrical and LED light strips for five (5) years. TV including remote and power supply for two (2) years.

• Indoor Waterproof TVs with respect to Séura’s labor, glass, structure, and assembly for three (3) years; TV including remote and power supply for two (2) years.

• Outdoor Displays with respect to Séura’s labor, structure, assembly, display including remote, and power supply for two (2) years.

• Indoor and Outdoor Mounts for two (2) years against defects in original hardware and/or workmanship. Excludes corrosion or rust resulting from damaged, scratched or chipped paint or other surfaces.

• Outdoor Soundbars with respect to labor and parts for one (1) year.

• Protective Display Covers for two (2) years against material and/or workmanship defects.

• Decorative Frames for one (1) year.

Exceptions to Warranty: This warranty is valid only with respect to Product sales in the U.S. and Canada. Séura does not warrant Products against defects arising out of, related to, or caused by, whether totally or partially, and whether directly or indirectly, any of the following:

• A. Failing to properly clean and maintain, any Product, part or component of a Product, including, but not limited to, filters, front bezel, and other Product areas or components;
• B. A Product’s extended use, including particularly, commercial applications, where a Product is operating on average more than twelve (12) hours per day on a permanent or extended periodic basis;
• C. Circumstances, damage (including concealed damage) or other conditions occurring during shipment of a Product or at any time after a Product leaves Séura’s facility (including without limitation transport of the Product to or from Séura before or after authorized service). Products must be packed properly using original packaging or Séura replacement or pre-authorized packaging. Customer assumes all risk, and costs, including transportation costs, while Product is in transit to or from Séura;
• D. Circumstances, damage or other conditions occurring during unpacking and/or removal of a Product from its original packaging, including the removal of protective material;
• E. Improper, incorrect, or insufficient AC supply voltage to a Product;
• F. Alterations, modifications, including use of unauthorized mount, or changes to a Product without Séura’s prior written authorization;
• G. The incorporation of a Product into or within a product of a third party, without Séura’s prior written authorization;
• H. A Product’s misuse, neglect use, abuse, or improper operation, including the failure to follow a Product’s normal and ordinary operating instructions;
• I. The effects of fire, flood, lightning, electrical surges, water and other liquid infiltration, smoke, insect or animal infestation, sand, mud, chemicals, improper cleaning agents and other substances not intended to come into contact with a Product, including any such substances contact with a Product as the result of acts of God;
• J. The improper or faulty installation, setup, or adjustment of a Product;
• K. A Product’s repair, attempted repair, or total or partial disassembly by any party other than a Séura authorized service representative;
• L. When the Product occurs with pixel errors within the specified and permitted area. (For more information about this, inquire directly with Séura regarding the Séura Pixel Policy.)
• M. Corrosion that does not affect the performance of a Product or the reasonable cosmetic appearance of a Product (including without limitation, scratches or other paint or finish damage to a Product that lead to or are caused by, in part or in total, corrosion);
• N. When a Lighted Mirror or Lighted TV Mirror using LEDs retains an overall brightness greater than 70% of the original brightness, including cases whereas an individual LED fails; and/or
• O. Normal wear and tear on the Product.

Séura does not warrant that its Products will integrate with any third party products at present or in the future. It is purchaser’s responsibility to test and verify compatibility. Further, Séura does not warrant its software or programs, or any content downloaded after shipment. It is the purchaser responsibility to take precautions to protect the product from malware, viruses, data loss, and other potentially destructive programs.

Warranty Disqualifiers.
This Limited Warranty only extends to, and runs for the benefit of, the original purchaser of the Product and only covers a Product purchased new. All warranty claims must be submitted together with original proof of purchase and any Product subject to a warranty claim must retain its original Séura serial number. Séura reserves the right to require any warranty claimant to produce the original purchase receipt or other original purchase date proof as may be reasonably required by Séura to verify the Product’s warranty eligibility. Séura shall have no liability with respect to Products whose serial number has been removed, defaced, replaced, or otherwise tampered with in any manner. Séura reserves the right to examine all failed product components and determine, in its sole discretion, whether any product components are defective and covered under warranty.

LIMITATION OF LIABILITY. THE EXPRESS LIMITED WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. SÉURA WILL NOT BE LIABLE FOR ANY DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECT IN THE PRODUCT, DAMAGES BASED ON INCONVENIENCE, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF THE CUSTOMER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SÉURA WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR LIABILITY OR ANY DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR MISUSE OF A PRODUCT, OR ARISING OUT OF ANY BREACH, BY THE PURCHASER OF A PRODUCT, OF THIS LIMITED WARRANTY. SÉURA SHALL NOT BE LIABLE FOR ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY. SÉURA SHALL NOT BE LIABLE FOR ANY VERBAL WARRANTY ASSURANCES MADE BY ANY EMPLOYEE OR AUTHORIZED DISTRIBUTOR, RESELLER OR INSTALLER THAT CONFLICTS WITH OR ENHANCES THE WRITTEN WARRANTY HEREIN. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED LIMITED WARRANTY LASTS, SO THE EXCLUSIONS MAY NOT APPLY TO A PARTICULAR PURCHASER. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, SÉURA’S MAXIMUM AGGREGATE LIABILITY RELATED TO ANY WARRANTY CLAIM OR WITH RESPECT TO A PRODUCT SHALL NOT EXCEED THE THEN CURRENT SÉURA WHOLESALE PRICE OF THE SPECIFIC PRODUCT FROM WHICH THE CLAIM DERIVES.
NOTICE OF ANY WARRANTY CLAIM MUST BE RECEIVED BY SÉURA, IN WRITING, PRIOR TO THE EXPIRATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. THE PRODUCT WARRANTY APPLIES ONLY FOR THE PERIODS SET FORTH ABOVE.

Warranty Procedure.
A warranty claimant must contact Séura at 920-857-9069 for a diagnostic. Please have your Product receipt available. At that time, Séura will provide technical support over the phone to attempt to fix the problem. If unsuccessful, a Séura Representative will determine if the Product will be serviced onsite, replaced, or returned to Séura’s factory in Green Bay, Wisconsin for repair. If Séura determines that the Product is not covered under the warranty or damaged in shipping, Séura will notify and inform the purchaser of service alternatives that are available on a fee basis.
Toll-Free Technical Support: Please call 1-800-957-3872 to speak with a Séura Technical Support Representative. Séura Representatives are available Monday- Friday, 8:00am-4:30pm Central Time.

Onsite Service: If Technical Support determines the problem may be fixed onsite, a Séura service agent will be scheduled within 24 hours to service the unit. A Séura representative will work with the customer to schedule a convenient time for onsite service. Parts may be sent to the customer’s location. Onsite service is available in the United States during normal business hours Monday – Friday, unless other special circumstances exist and special arrangements are made.

Factory Service:
If Technical Support determines the Product must be sent back to Séura’s factory for repair, the customer must follow return instructions below. Séura will ship the repaired Product to the authorized reseller, installer or customer’s address. This warranty does not cover removal or installation costs of Products.

Advanced Replacement:
If Technical Support determines the Product must be replaced, Séura will ship a new Product to the authorized reseller, installer or customer’s address. The customer must follow return instructions below to send the damaged Product back to Séura’s factory. Credit card information will be collected before shipment of the replacement Product. If Séura does not receive the original Product back within thirty (30) days of shipping the replacement Product, the credit card on file will be charged at full MSRP. This warranty does not cover removal or installation costs of Products.

Return Instructions:
If return is necessary, Séura will issue a return goods authorization (RGA) number and, if applicable, specific return and shipping instructions. A Product will only be accepted for warranty claims if returned and shipped to Séura in the Product’s original packaging materials. If original packaging is not available, please contact Séura to receive authorized replacement packaging. Packages not bearing the issued returned goods authorization (RGA) number will not be accepted by Séura and will be returned to sender. In addition to the Product, the package must include the warranty claimant’s original sales receipt for the purchase of the Product. All Product returns shall be received by Séura, at 1230 Ontario Road; Green Bay, WI 54311 with freight prepaid by the warranty claimant. Séura shall not be responsible for, and the warranty claimant assumes and retains all such responsibility, any damage or loss to or of the Product during shipment to and from Séura as the result of a warranty claim.

Exclusive Remedy.
This Limited Warranty sets forth the exclusive remedies of a warranty claimant, and the exclusive liabilities and obligations of Séura, with respect to allegations of a defective Product.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Séura is under license. Other trademarks and trade names are those of their respective owners.

1230 Ontario Road Green Bay, Wisconsin 54311 1-800-957-3872 [email protected]
www.seura.com

Publish date: May 05, 2021. Information is subject to change without notice. © 2021 Séura

References

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