Aquascape 45064 Smart Pump Receiver Installation Guide

August 28, 2024
Aquascape

Aquascape 45064 Smart Pump Receiver

Specifications

  • Model: Smart Pump Receiver
  • Model Number: 45064 (Smart Pump Receiver), 45065 (Smart Pump Receiver Large)
  • Contents: Smart Pump Receiver, Smart Pump Receiver Large, Smart Pump Conversion Plug, Receiver Mounting Screw, Cable Connector Restraint, Cable Connector Restraint Screw
  • Power Source: Requires connection to a power outlet
  • Connectivity: WiFi (2.4 GHz networks supported)
  • Safety Features: Internal circuit breaker
  • Warranty: 3-year limited warranty

Product Usage Instructions

Safety Information

  • WARNING: Always use a ground fault interrupter (GFCI) when working near water.
  • IMPORTANT: Aquascape, Inc. is not liable for any damages resulting from misuse or failure to observe safety precautions.

Installation

  1. Step 1: If connecting a previous-generation pond pump, use the provided conversion plug.
  2. Step 2: Secure the connection with the Cable Connector Restraint and screw.
  3. Step 3: Connect the receiver to an outdoor-rated GFCI to enter pairing mode.
  4. Step 4: The blinking blue light indicates pairing mode.
  5. Step 5: Ensure adequate WiFi coverage for operation.
  6. Step 6: Use the Aquascape Smart Control App or remote control to operate the pump.

Troubleshooting

If the unit shuts down due to high voltage or pump shorts, press the reset button at the bottom after replacing the pump.

Warranty Information

Aquascape offers a 3-year warranty against manufacturing defects. Proof of purchase is required, and certain conditions may void the warranty.

Frequently Asked Questions

Q: What should I do if the unit does not enter pairing mode?

A: Make sure the receiver is connected to an outdoor-rated GFCI and check for adequate WiFi coverage. If issues persist, contact customer support.

Q: Can I operate the pump without using the Smart Control App or remote control?

A: Yes, the pump can be operated manually by adjusting the flow rate setting.

  • Smart Pump Receiver
    • Item #45064
  • Smart Pump Receiver Large
    • Item #45065

Contents – #45064, 45065

Parts Description

No. Description
1. Smart Pump Receiver
1. Smart Pump Receiver Large
2. Smart Pump Conversion Plug
3. Receiver Mounting Screw
4. Cable Connector Restraint
5. Cable Connector Restraint Screw

REQUIRED FOR CLOUD-BASED SMART CONTROL

  • Adequate WiFi coverage reaching the unit (2.4 GHz networks supported)
  • Aquascape Smart Control App (available on iOS or Android App Store)

Safety Information

  • WARNING: It is recommended whenever working in or near water to have all electrical devices plugged into a ground fault interrupter (GFCI) that has been installed by a licensed electrician.
  • The power cable should be protected at all times to avoid punctures, cuts, bruises, and abrasions.
  • IMPORTANT: Aquascape, Inc. is not responsible for losses, injury, or death resulting from a failure to observe these safety precautions or misuse or abuse of pumps or equipment.

Installation

  • Mount the receiver above the ground on a post, fence, or wall. Avoid installing this device in direct sunlight. Install in a cool shaded/ventilated area if possible (Ex. 1)
  • Connect the pump to the Smart Pump Receiver.
  • NOTE: If connecting a previous generation of the adjustable flow pond pump, please use the included conversion plug (Ex. 2).
  • NOTE: Cable Connector Restraint (see contents) is included to further secure the connection.

PAIRING PROCEDURE

  • Plug the Smart Pump Receiver into an outdoor-rated GFCI, and the unit will automatically enter pairing mode (Ex. 1).
  • NOTE: The blinking blue light on the face of the unit indicates the receiver is in pairing mode and ready to be connected.
  • Download the Aquascape Smart Control App (available on iOS or Android App Store).
  • Open the Aquascape Smart Control App and click ‘Create New Account.
  • NOTE: If you already have an account, log in with your username and password.
  • Once logged in, click the three dashes in the upper right-hand corner of the home screen (Ex. 3).
  • Click ‘Add New Device’ (Ex. 4).
  • NOTE: Adequate WiFi coverage is required (2.4 GHz networks supported).
  • Continue to follow on-screen instructions to complete the pairing process.
  • To reset the device to factory defaults, first disconnect the unit from power and then reconnect it.
  • Next, make sure the unit is off by pressing the power button and confirming nothing is on the LCD screen, then press and hold the + and – buttons for four seconds and release when the LCD lights up completely showing 8888 (Ex. 5).
  • The receiver includes a switch that allows the pump to be operated in the two following modes (Ex. 6).
  • Position 1 – Operated by Aquascape Smart Control App or remote control
  • Position 2 – Bypass control, and operate at full flow-rate
  • In the event of a power loss, the pump will revert to the last flow-rate setting. Ex. 6
  •   NOTE: The receiver includes an internal circuit breaker.
  • This will shut down the unit to protect the receiver from high voltage, pump shorts, etc. If engaged, the reset button, located at the bottom, will automatically pop out. If this occurs, replace the pump and press the reset button.

Troubleshooting

  • Device won’t pair
    • Make sure the outlet is receiving power
    • Make sure you have adequate wireless coverage to connect the device (2.4 GHz networks supported)
    • Reset your wireless router
    • Reset the device to factory defaults
    • Make sure the ground-fault circuit interrupter (GFCI) is not tripped
  • Receiver displays an E1 message
    • This means the input voltage going to the receiver is greater than 142 volts. Have an electrician inspect the outlet you have the receiver plugged into
  • Receiver displays an E2 message
    • Receiver is overheating – make sure the receiver is in a shady or cooler area away from direct, intense sunlight
  • Receiver turns off with reset on the bottom triggered
    • Replace pump and engage the reset button

Warranty Information

3 YEAR WARRANTY

Aquascape warrants that the Smart Pump Receiver will be free of manufacturing defects for three years after the date of purchase. Proof of purchase is required. The warranty does not cover damage resulting from electrical supply problems, improper wiring, lightning, negligent handling, misuse, or lack of reasonable maintenance or care. If upon Aquascape’s inspection, the receiver shows evidence of a manufacturing defect, Aquascape’s liability is limited, at Aquascape’s option, to the repair of the defect, or the replacement of the defective product or refund of the original purchase price. The warranty excludes costs of labor, removal of product, shipping, and expenses related to the installation and re-installation of the product. No liability for loss or damage of any nature or kind, whether arising out of or from the use of the product, whether defective or not defective, is assumed by Aquascape, Inc. or its affiliates. Aquascape shall not be liable for any incidental, consequential, or other damages arising under any theory of law whatsoever.

References

Read User Manual Online (PDF format)

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