Alpine Corporation ZEN403S Vintage Barrel Water Pump Owner’s Manual

: August 13, 2024
: Alpine CORPORATION

Table of Contents

Alpine Corporation ZEN403S Vintage Barrel Water Pump
Components
Assembly
TROUBLES HOOTING
LIMITED WARRANTY INFORMATION
FREQUENTLY ASKED QUESTIONS
VIDEO – PRODUCT OVERVIEW
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Alpine Corporation ZEN403S Vintage Barrel Water Pump

Unpack all components carefully and check to ensure all parts have been removed from the packaging. Some splashing may occur.

Components

(1) N ut
(1) Bolt
Submersible Pump
Water Spout Handle
Fountain Base

Assembly

Place the Fountain on a smooth and leveled surface before assembly.

First, attach the Water Spout Handle to the Water Spout Fountain by aligning the hole on the Water Spout Handle with the hole on the Water Spout Fountain and inserting the Bolt through the holes (See Diagram Above). Then, screw the Nut onto the Bolt until the Handle is secured tightly
Remove the Submersible Pump from its packaging and adjust the flow control to the lowest setting to avoid splashing during fountain assembly. Now connect the Submersible Pump to the vinyl tubing coming from inside of the fountain (See Diagram Below).
Place the Submersible Pump inside of the Fountain at the bottom of the Fountain reservoir through the opening at the top of the Fountain and place the back cover back by turning clockwise (See Diagram Below).
Gently pour water into the Fountain, being careful not to overflow or cause splashing
Finally, plug the transformer into your local power supply. Make sure that there is no water around the transformer and to always keep the power source in a dry place (See Diagram 8 Above).
NOTE: We recommend that you use distilled water to prevent scale build- up. The first time you operate the pump it can take up to 5 minutes for the air to be completely expelled and water begins to flow properly.

TROUBLES HOOTING

If you have any questions and/or problems, please contact the retail store you purchased this fountain.

If your pump fails to run

Check the circuit breaker or try a different outlet to make sure the pump is receiving electrical power.
Check the pump discharge and tubing for any kinks and/or obstructions
Any buildup obstructing the water flow can be flushed with a garden hose
Check the rotor by removing the front cover & plate to access the impeller area. Turn the rotor and make sure that the rotor is not jammed or broken

If your pump “spews”

Check the water level to make sure the pump is completely submerged and there is enough water in the basin to operate your fountain. Not having enough water will cause your pump to spew

If your pump is making abnormally loud noises

Disconnect the pump from the electrical power supply and remove the front cover & plate
Carefully grip the impeller and gently pull the impeller/rotor assembly out of the pump housing
Rinse the impeller/rotor assembly and clean the cavity with clean water. If breakage or damage is found, contact your local retailer for parts.

CAUTION

Always unplug the pump from the electrical outlet before cleaning & handling
Use with clean water only, do not place the fountain and/or parts in any other liquid.
Periodically change the water & clean the pump to keep free from microorganisms
Disconnect and store the unit in a dry place if not in use for an extended period of time
Do not operate with water above 90°F or 30°C
Do not lift, carry, or pull the pump by the power cord
Do not exceed the maximum voltage & wattage on the transformer
NEVER LET THE PUMP RUN DRY

LIMITED WARRANTY INFORMATION

Thank you for choosing an Alpine product! We aim to please with our wide range of products including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed from the highest quality materials. In the event that we have not achieved our usual standard of excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of purchase, with the purchase date clearly indicated, must be provided. Photos of defective merchandise will also be required to help distinguish the actual cause of the defect. Please read below for a detailed description of warranty coverage.

Water Damage Alpine products are not manufactured to withstand extreme temperatures. Improper storage that allows water to freeze within a product may cause damage, is considered negligence, and will not be covered under this warranty. The use of “hard water,” and/or caustic cleaners, can affect the painted or other finishes. Failure to keep the unit clean, and use of such additives/cleaners, will also void the warranty. Please note: for fountains, it is normal for some splashing to occur, and protecting the immediate surfaces is not the responsibility of Alpine Corporation.
Paint & Color (Retention and/or Loss) The use of water will cause natural erosion to the color. This area can be touched up using standard paint. The paint is designed to protect the entire finish against the breakdown of color. As with any product, all finishes with time will gradually fade and discolor. The warranty will only cover against severe or complete fading, within the first year from date of purchase, with the above exclusion.
Procedure/Service Should a warranty/claim be needed, you should contact the retailer from whom you purchased the product. If that is not an option, you can contact Alpine Corporation at www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show proof of purchase and provide photographs and any other information needed to validate your claim. This may be necessary to distinguish between a partial or complete replacement of a defective product. The warranty does not cover any items with multiple parts; the warranty will ONLY cover the individual component of the unit/item that may be defective. Replacement parts can be made available to a consumer through the original selling party, or an approved parts retailer. If this is not an option, contact our customer service department. Item is covered under a one-year limited warranty from the date of purchase. When requesting replacement parts due to a warranty claim after 30 days of purchase, credit card information will be requested for shipping charges.

Not Covered Under Warranty

The limited warranty will NOT cover cases of damages due to:

Damages caused in Transit
Inadequate care and/or neglect
Environmental and/or natural elements
Immersion in water, unless specified
Improper Installation/Storage and/or Maintenance

This warranty is void if the product has been damaged by accident, misuse, negligence, improper installation, and/or modifications have occurred. This includes any and/or all defects arising out of freezing water damage, hard water damage, failure to keep the unit clean and free of harmful additives such as bleach, chlorine, etc…. which affect the paint and/or parts. This warranty also does not cover any additional charges or installation, removal, disposal, and/or shipping costs or consequential damage associated with any warranty claim.

Purchased your product online?

We would really appreciate it if you could share your experience with others by reviewing our product on the website from which you purchased it.

Have Questions or Issues? Need help with assembly? Contact us and we will resolve them within 12 hours.

Support Hours: M-F 7:30–5:00 (U.S. Pacific Time)
Call: 877-460-4511
Email: info@alpine4u.com

FREQUENTLY ASKED QUESTIONS

What material is used in the Alpine Corporation ZEN403S Vintage Barrel Water Pump?

The Alpine Corporation ZEN403S Vintage Barrel Water Pump is made from resin.

What special feature does the Alpine Corporation ZEN403S Vintage Barrel Water Pump offer?

It features a rust-resistant design.

What are the dimensions of the Alpine Corporation ZEN403S Vintage Barrel Water Pump?

The dimensions are 13 inches in length, 9 inches in width, and 24 inches in height.

How much does the Alpine Corporation ZEN403S Vintage Barrel Water Pump weigh?

It weighs 4.2 pounds.

What is the model number of the Alpine Corporation Vintage Barrel Water Pump?

The model number is ZEN403S.

Who is the manufacturer of the Alpine Corporation ZEN403S Vintage Barrel Water Pump?

The manufacturer is Alpine Corporation.

What is the price of the Alpine Corporation ZEN403S Vintage Barrel Water Pump?

The price is $96.04.

How does the rust-resistant feature of the Alpine Corporation ZEN403S Vintage Barrel Water Pump benefit users?

The rust-resistant feature ensures that the fountain maintains its appearance and functionality over time, even when exposed to outdoor elements.

Is the Alpine Corporation ZEN403S Vintage Barrel Water Pump suitable for indoor use?

While it is primarily designed for outdoor use, it can be used indoors if desired, provided there is adequate sunlight for the solar panel.

What type of maintenance does the Alpine Corporation ZEN403S Vintage Barrel Water Pump require?

Maintenance involves keeping the solar panel clean for optimal performance, checking for any debris in the pump, and ensuring the fountain is positioned in a sunny spot for solar charging.

What warranty is provided with the Alpine Corporation ZEN403S Vintage Barrel Water Pump?

The fountain comes with a two-year warranty.

Why is the water flow in my Alpine Corporation ZEN403S Vintage Barrel Water Pump weak or irregular?

Ensure that the pump is fully submerged and that there are no blockages in the tubing. Clean the pump and tubing to remove any debris that might be restricting water flow.

What should I do if my Alpine Corporation ZEN403S Vintage Barrel Water Pump is making excessive noise?

This noise could be due to low water levels causing the pump to run dry. Make sure the fountain is filled with enough water and check the pump for any debris or obstructions that might be causing the noise.

How can I resolve the issue if my Alpine Corporation ZEN403S Vintage Barrel Water Pump is not turning on?

Check that the fountain is properly plugged into a working power outlet. Inspect the power cord and plug for any visible damage. If the issue persists, try resetting the outlet or using a different one.

Why is my Alpine Corporation ZEN403S Vintage Barrel Water Pump leaking water?

Make sure the fountain is placed on a level surface and that all connections are secure. Inspect the barrel and basin for any cracks or damage that might be causing the leaks.