Alpine Corporation WIN220 Cascading Tabletop Fountain Owner’s Manual

: August 13, 2024
: Alpine CORPORATION

Table of Contents

Alpine Corporation WIN220 Cascading Tabletop Fountain
WHAT’S INCLUDED
FEATURES
SPECIFICATIONS
ASSEMBLING & USING YOUR PRODUCT
TROUBLES HOOTING
LIMITED WARRANTY INFORMATION
FREQUENTLY ASKED QUESTIONS
VIDEO – PRODUCT OVERVIEW
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Alpine Corporation WIN220 Cascading Tabletop Fountain

WHAT’S INCLUDED

Fountain (3 LED lights and Pump pre-installed)
Fountain back Door
Transformer

The pump may be packaged separately in an outer box located in the outer Styrofoam packaging.

FEATURES

Flowing water adds a soothing sound to any environment
Made of lightweight, durable fiberglass
LED lights in the basin of this fountain are long-lasting, and energy-efficient, and create a stunning nighttime display

SPECIFICATIONS

Power Requirements ………Standard Household 120V
Water Capacity ……………….. ¾ US Gallons / 3 Liter
Tubing Diameter ……………………………………..5/8” I.D.

ASSEMBLING & USING YOUR PRODUCT

Unpack all components carefully. Please check to ensure all parts have been removed from the packaging. *Some splashing may occur when the product is in use.

Place the fountain on a smooth & level surface. Allow enough space to access the pump.
Remove the pre-installed pump from the fountain and adjust the flow control to the lowest setting to avoid splashing until the fountain is completely assembled.
Pull out the Pump and LED light cord plug through the back opening & connect to the transformer.
Gently pour water into the fountain basin, being careful not to overflow and cause splashing. Make sure the water completely submerges the pump and the water runs clear during operation.
NOTE: We recommend that you use distilled water to prevent scale build- up. The first time you operate the pump it can take up to 5 minutes for the air to be completely expelled and water to begin to flow properly
Plug the pump and light cord into your local power supply. Make sure that there is no water around the plug & always keep the power source in a dry place.
You can now adjust the water pump to your flow preference. (see Quick Tip #1) Once set, install the back Door Cover by sliding it into the designatedopening.
Congratulations, your fountain is now complete. Don’t forget to add water regularly as water will evaporate over time.

REPLACEMENT PART ITEM#

Replacement Pump …………….WIN-TT-PUMP
Replacement LED Light……………… RLS100

ALSO AVAILABLE FROM ALPINE

Fountain Care Formula ………………..PPL100
Foam and scale remover for indoor and outdoor fountains.
Americana® UV Acrylic Sealer ………RRR106
Provides protective clear coating for all painted surfaces.
Touch Up Paint Kit ….…………….…….RTD102
Includes primer, thinner, 7 paint colors, applicator and sealer.

TROUBLES HOOTING

If you have any questions and/or problems, please contact the retail store you purchased this fountain.

If your pump fails to run

Check the circuit breaker or try a different outlet to make sure the pump is receiving electrical power.
Check the pump discharge and tubing for any kinks and/or obstructions
Any buildup obstructing the water flow can be flushed with a garden hose
Check the rotor by removing the front cover & plate to access the impeller area. Turn the rotor and make sure that the rotor is not jammed or broken

If your pump “spews”

Check the water level to make sure the pump is completely submerged and there is enough water in the basin to operate your fountain. Not having enough water will cause your pump to spew

If your pump is making abnormally loud noises

Disconnect the pump from the electrical power supply and remove the front cover & plate
Carefully grip the impeller and gently pull the impeller/rotor assembly out of the pump housing
Rinse the impeller/rotor assembly and clean the cavity with clean water. If breakage or damage is found, contact your local retailer for parts.

CAUTION

Always unplug the pump from the electrical outlet before cleaning & handling
Use with clean water only, do not place the fountain and/or parts in any other liquid.
Periodically change the water & clean the pump to keep free from microorganisms
Disconnect and store the unit in a dry place if not in use for an extended period of time
Do not operate with water above 90°F or 30°C
Do not lift, carry, or pull the pump by the power cord
Do not exceed the maximum voltage & wattage on the transformer
NEVER LET THE PUMP RUN DRY

LIMITED WARRANTY INFORMATION

Thank you for choosing an Alpine product! We aim to please with our wide range of products including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed from the highest quality materials. In the event that we have not achieved our usual standard of excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of purchase, with the purchase date clearly indicated, must be provided. Photos of defective merchandise will also be required to help distinguish the actual cause of the defect. Please read below for a detailed description of warranty coverage.

Water Damage Alpine products are not manufactured to withstand extreme temperatures. Improper storage that allows water to freeze within a product may cause damage, is considered negligence, and will not be covered under this warranty. The use of “hard water,” and/or caustic cleaners, can affect the painted or other finishes. Failure to keep the unit clean, and use of such additives/cleaners, will also void the warranty. Please note: for fountains, it is normal for some splashing to occur, and protecting the immediate surfaces is not the responsibility of Alpine Corporation.
Paint & Color (Retention and/or Loss) The use of water will cause natural erosion to the color. This area can be touched up using standard paint. The paint is designed to protect the entire finish against the breakdown of color. As with any product, all finishes with time will gradually fade and discolor. The warranty will only cover against severe or complete fading, within the first year from date of purchase, with the above exclusion.
Procedure/Service Should a warranty/claim be needed, you should contact the retailer from whom you purchased the product. If that is not an option, you can contact Alpine Corporation at www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show proof of purchase and provide photographs and any other information needed to validate your claim. This may be necessary to distinguish between a partial or complete replacement of a defective product. The warranty does not cover any items with multiple parts; the warranty will ONLY cover the individual component of the unit/item that may be defective. Replacement parts can be made available to a consumer through the original selling party, or an approved parts retailer. If this is not an option, contact our customer service department. Item is covered under a one-year limited warranty from the date of purchase. When requesting replacement parts due to a warranty claim after 30 days of purchase, credit card information will be requested for shipping charges.

Not Covered Under Warranty

The limited warranty will NOT cover cases of damages due to:

Damages caused in Transit
Inadequate care and/or neglect
Environmental and/or natural elements
Immersion in water, unless specified
Improper Installation/Storage and/or Maintenance

This warranty is void if the product has been damaged by accident, misuse, negligence, improper installation, and/or modifications have occurred. This includes any and/or all defects arising out of freezing water damage, hard water damage, failure to keep the unit clean and free of harmful additives such as bleach, chlorine, etc…. which affect the paint and/or parts. This warranty also does not cover any additional charges or installation, removal, disposal, and/or shipping costs or consequential damage associated with any warranty claim.

Purchased your product online?

We would really appreciate it if you could share your experience with others by reviewing our product on the website from which you purchased it.

Have Questions or Issues? Need help with assembly? Contact us and we will resolve them within 12 hours.

Support Hours: M-F 7:30–5:00 (U.S. Pacific Time)
Call: 877-460-4511
Email: info@alpine4u.com

FREQUENTLY ASKED QUESTIONS

What materials are used in the Alpine Corporation WIN220 Cascading Tabletop Fountain?

The Alpine Corporation WIN220 Cascading Tabletop Fountain is made from polystone with fiberglass.

What special features does the Alpine Corporation WIN220 Cascading Tabletop Fountain offer?

It features a lighted design, patented technology, and a water-flowing mechanism.

What are the dimensions of the Alpine Corporation WIN220 Cascading Tabletop Fountain?

The dimensions are 9 inches in length, 7 inches in width, and 13 inches in height.

How much does the Alpine Corporation WIN220 Cascading Tabletop Fountain weigh?

It weighs 8.4 pounds.

What is the power source for the Alpine Corporation WIN220 Cascading Tabletop Fountain?

The fountain is powered by corded electric.

What is the model number of the Alpine Corporation Cascading Tabletop Fountain?

The model number is WIN220.

Who is the manufacturer of the Alpine Corporation WIN220 Cascading Tabletop Fountain?

The manufacturer is Alpine Corporation.

What is the price of the Alpine Corporation WIN220 Cascading Tabletop Fountain?

The price is $61.76.

How does the lighted feature enhance the Alpine Corporation WIN220 Cascading Tabletop Fountain?

The lighted feature illuminates the cascading water, creating a calming and visually appealing effect, especially in low-light environments.

What type of warranty does the Alpine Corporation WIN220 Cascading Tabletop Fountain come with?

It comes with a 2-year warranty.

What kind of maintenance does the Alpine Corporation WIN220 Cascading Tabletop Fountain require?

Regular maintenance includes cleaning the fountain to prevent algae buildup, checking the water level, and ensuring the pump and light are functioning properly.

Why is the water flow in my Alpine Corporation WIN220 Cascading Tabletop Fountain weak or uneven?

Check if the pump is fully submerged and if there are any blockages in the tubing. Clean the pump and tubing to remove any debris that may be obstructing water flow.

What should I do if my Alpine Corporation WIN220 Cascading Tabletop Fountain is making loud or unusual noises?

Noises can occur if the water level is too low, causing the pump to run dry. Ensure the fountain is filled with enough water and clean the pump to remove any debris.

How can I fix the issue if my Alpine Corporation WIN220 Cascading Tabletop Fountain is not turning on?

Verify that the fountain is properly plugged into a functioning power outlet. Inspect the power cord for any visible damage. If the issue persists, try plugging the fountain into a different outlet.

Why is my Alpine Corporation WIN220 Cascading Tabletop Fountain leaking water?

Ensure the fountain is placed on a level surface and that all connections are secure. Inspect the fountain structure for any cracks or damage that might be causing leaks.