Alpine Corporation WCT202 Tiered Column Tabletop Fountain Owner’s Manual

August 10, 2024
Alpine CORPORATION

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Alpine Corporation WCT202 Tiered Column Tabletop Fountain

WHAT AM INCLUDED

  1. Fountain Top
  2. Fountain Base
  3. Fountain Pump
  4. Bag of Rocks 5.30 OZ
  5. Tea Candles (Includes 3 Replacement Candles)

FEATURES

  • Smoothing Meditative and Relaxing Water Sound
  • Made of Durable Polystone Construction.
  • Tea Candles Accents and Stones

SPECIFICATIONS

  • Power Requirements ………Standard Household 120V
  • Water Capacity ……………………¼ US Gallon / 1 Liter
  • Tubing Diameter ………………………………………3/8” I.D.

ASSEMBLING & USING YOUR PRODUCT

Unpack all components carefully. Please check to ensure all parts have been removed from the packaging. *Some splashing may occur when the product is in use.

  1. Place the Fountain Base on a smooth and level surface. Allow enough space to access the pump.

  2. Remove the pump from its packaging and adjust the flow control to the lowest setting to avoid splashing until the fountain is completely assembled.

  3. Connect the vinyl tubing from the bottom of the Fountain Top to the hose bib on the pump.

  4. Now place the Fountain Top onto the Fountain Base

  5. Gently pour water into the fountain basin, being careful not to overflow and cause splashing. Make sure the water completely submerges the pump and the water runs clear during operation.
    NOTE: We recommend that you use distilled water to prevent scale build- up. The first time you operate the pump it can take up to 5 minutes for the air to be completely expelled and water begins to flow properly

  6. Plug the pump cord into your local power supply. Make sure that there is no water around the plug & always keep the power source in a dry place.

  7. Now adjust the water pump to your flow preference. (see Quick Tip #1) Once set, replace the Fountain Top. Add Candles to the three designated housings. Now place the rocks in your desired location around the Fountain Base.

  8. Congratulations, your fountain is now complete. Don’t forget to add water regularly as water will evaporate over time. Relax and enjoy your new fountain

REPLACEMENT PART ITEM#

  • Replacement Pump ……………………..P065

For replacement candles use 1-½” tea candles.

ALSO AVAILABLE FROM ALPINE

  • Tabletop Fountain Care Formula …….PPL100
    Foam and scale remover for indoor and outdoor fountains.

  • Americana® UV Acrylic Sealer ………RRR106
    Provides protective clear coating for all painted surfaces.

  • Touch Up Paint Kit ….………………….RTD102
    Includes primer, thinner, 7 paint colors, applicator and sealer.

TROUBLES HOOTING

If you have any questions and/or problems, please contact the retail store you purchased this fountain.

If your pump fails to run

  • Check the circuit breaker or try a different outlet to make sure the pump is receiving electrical power.
  • Check the pump discharge and tubing for any kinks and/or obstructions
  • Any buildup obstructing the water flow can be flushed with a garden hose
  • Check the rotor by removing the front cover & plate to access the impeller area. Turn the rotor and make sure that the rotor is not jammed or broken

If your pump “spews”

  • Check the water level to make sure the pump is completely submerged and there is enough water in the basin to operate your fountain. Not having enough water will cause your pump to spew

If your pump is making abnormal loud noises

  • Disconnect the pump from the electrical power supply and remove the front cover & plate
  • Carefully grip the impeller and gently pull the impeller/rotor assembly out of the pump housing
  • Rinse the impeller/rotor assembly and clean the cavity with clean water. If breakage or damage is found, contact your local retailer for parts.

CAUTION

  • Always unplug the pump from the electrical outlet before cleaning & handling
  • Use with clean water only, do not place the fountain and/or parts in any other liquid.
  • Periodically change water & clean the pump to keep free from microorganisms
  • Disconnect and store the unit in a dry place if not in use for an extended period of time
  • Do not operate with water above 90°F or 30°C
  • Do not lift, carry or pull the pump by the power cord
  • Do not exceed the maximum voltage & wattage on transformer
  • NEVER LET THE PUMP RUN DRY

LIMITED WARRANTY INFORMATION

Thank you for choosing an Alpine product! We aim to please with our wide range of products including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed from the highest quality materials. In the event that we have not achieved our usual standard of excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of purchase, with the purchase date clearly indicated, must be provided. Photos of defective merchandise will also be required to help distinguish the actual cause of the defect. Please read below for a detailed description of warranty coverage.

  • Water Damage Alpine products are not manufactured to withstand extreme temperatures. Improper storage that allows water to freeze within a product may cause damage, is considered negligence, and will not be covered under this warranty. The use of “hard water,” and/or caustic cleaners, can affect the painted or other finishes. Failure to keep the unit clean, and use of such additives/cleaners, will also void the warranty. Please note: for fountains, it is normal for some splashing to occur and protecting the immediate surfaces is not the responsibility of Alpine Corporation.
  • Paint & Color (Retention and/or Loss) The use of water will cause natural erosion to the color. This area can be touched up using standard paint. The paint is designed to protect the entire finish against breakdown of color. As with any product, all finishes with time will gradually fade and discolor. The warranty will only cover against severe or complete fading, within the first year from date of purchase, with the above exclusion.
  • Procedure/Service Should a warranty/claim be needed, you should contact the retailer from whom you purchased the product. If that is not an option, you can contact Alpine Corporation at www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show proof of purchase, provide photographs and any other information needed to validate your claim. This may be necessary to distinguish between a partial or complete replacement of a defective product. The warranty does not cover any items with multiple parts; the warranty will ONLY cover the individual component of the unit/item that may be defective. Replacement parts can be made available to a consumer through the original selling party, or an approved parts retailer. If this is not an option, contact our customer service department. Item is covered under one year limited warranty from the date of purchase. When requesting replacement parts due to a warranty claim after 30 days of purchase, credit card information will be requested for shipping charges.

Not Covered Under Warranty

The limited warranty will NOT cover cases of damages due to:

  1. Damages caused in Transit
  2. Inadequate care and/or neglect
  3. Environmental and/or natural elements
  4. Immersion in water, unless specified
  5. Improper Installation/Storage and/or Maintenance

This warranty is void if the product has been damaged by accident, misuse, negligence, improper installation and/or modifications have occurred. This includes any and/or all defects arising out of freezing water damage, hard water damage, failure to keep the unit clean and free of harmful additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also does not cover any additional charges or installation, removal, disposal and/or shipping costs or consequential damage associated with any warranty claim.

Purchased your product online?

We would really appreciate it if you can share your experience with others by reviewing our product on the website from which you purchased.

Have Questions or Issues? Need help with assembly? Contact us and we will resolve them within 12 hours.

FREQUENTLY ASKED QUESTIONS

What are the dimensions of the Alpine Corporation WCT202 Tiered Column Tabletop Fountain?

The Alpine Corporation WCT202 Tiered Column Tabletop Fountain measures 2.9 inches in length, 2 inches in width, and 2.5 inches in height, making it compact and ideal for small spaces.

What power source does the Alpine Corporation WCT202 Tiered Column Tabletop Fountain use?

The WCT202 model uses a corded electric power source with a voltage of 110 volts, ensuring reliable and continuous operation.

How much does the Alpine Corporation WCT202 Tiered Column Tabletop Fountain weigh?

The fountain weighs 5.6 ounces, making it lightweight and easy to move or reposition as needed.

What is the maximum flow rate of the Alpine Corporation WCT202 Tiered Column Tabletop Fountain?

The WCT202 fountain has a maximum flow rate of 3.66 gallons per minute, providing a gentle and soothing water flow.

What is the maximum lifting height of the water in the Alpine Corporation WCT202 Tiered Column Tabletop Fountain?

The maximum lifting height of the water in this fountain is 4.9 feet, ensuring the water reaches the top of the fountain tiers effectively.

Is the Alpine Corporation WCT202 Tiered Column Tabletop Fountain suitable for outdoor use?

While the WCT202 model is designed primarily for indoor use, it may be used outdoors in covered areas. However, it is important to protect it from harsh weather conditions.

How much does the Alpine Corporation WCT202 Tiered Column Tabletop Fountain cost?

The Alpine Corporation WCT202 Tiered Column Tabletop Fountain is priced at $14.99, offering an affordable option for those looking to add a decorative water feature to their space.

What type of maintenance is required for the Alpine Corporation WCT202 Tiered Column Tabletop Fountain?

Regular maintenance for the WCT202 model includes cleaning the pump, changing the water regularly, and ensuring the fountain is free of debris. Using distilled water can help prevent mineral buildup.

How do you set up the Alpine Corporation WCT202 Tiered Column Tabletop Fountain?

Setup involves assembling the fountain’s components, filling the base with water, and plugging it into an AC power outlet. Ensure the fountain is on a stable surface for optimal performance.

What is the recommended water type to use in the Alpine Corporation WCT202 Tiered Column Tabletop Fountain?

It is recommended to use distilled water in the WCT202 fountain to prevent mineral deposits and prolong the life of the pump.

Who is the manufacturer of the Alpine Corporation WCT202 Tiered Column Tabletop Fountain?

The WCT202 model is manufactured by Alpine Corporation, a company known for producing high-quality decorative water features.

What is the voltage requirement for the Alpine Corporation WCT202 Tiered Column Tabletop Fountain?

The fountain operates on 110 volts, suitable for standard household electrical outlets.

What makes the Alpine Corporation WCT202 Tiered Column Tabletop Fountain unique?

The WCT202 model stands out due to its compact size, lightweight design, and affordable price point of $14.99, making it an excellent choice for those seeking a simple yet effective indoor fountain.

What should I do if the Alpine Corporation WCT202 Tiered Column Tabletop Fountain stops working?

First, check if the fountain is properly plugged into a power source. Ensure that the pump is fully submerged in water and that there is enough water in the reservoir. If the fountain still doesn't work, the pump might be clogged or defective, requiring cleaning or replacement.

Why is the water flow in my Alpine Corporation WCT202 Tiered Column Tabletop Fountain weak?

Weak water flow can be caused by a low water level in the reservoir, debris clogging the pump, or kinks in the tubing. Make sure the reservoir is filled and clean the pump if necessary.

VIDEO – PRODUCT OVERVIEW

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