PARKSIDE PART 20-Li A1 Cordless Grass Trimmer Instruction Manual

August 10, 2024
PARKSIDE

PARKSIDE PART 20-Li A1 Cordless Grass Trimmer

Specifications

  • Product Name: Akku-Rasentrimmer / Cordless Grass Trimmer /
    Coupe-bordures sans fil PART 20-Li A1

  • Rated Voltage: 20 V (DC)

  • Weight: 1.4 kg

FAQs

  • Q: How long does it take to charge the battery?
    • A: The charging times may vary depending on the model. Refer to the manual for specific charging times for your trimmer model.
  • Q: What should I do in case of a malfunction?
    • A: If you encounter any issues or malfunctions with the trimmer, refer to the troubleshooting section in the manual. If the problem persists, contact the service center for assistance.

Introduction

  • Congratulations on purchasing your new cordless lawn trimmer (hereafter referred to as device or power tool).
  • You have chosen a high-quality device.
  • This device was quality-tested and subjected to a final inspection during production, therefore ensuring proper functioning of your device.
  • The instruction manual forms part of this device.
  • It contains important information on safety, use and disposal. Read the instruction manual carefully. Familiarise yourself with the controls and how to use the device correctly.
  • Use the device only as described and for the stated fields of application.
  • Store the instruction manual carefully and ensure that all documents are handed over in the event that the device is passed on to another user.

Proper use

  • This device is only intended for the following use:
    • Cutting grass in gardens and along bed edges.
    • Do not use the device for cutting hedges or shrubs.
    • Use of the device in the rain or a damp environment is prohibited.
    • The device is intended for use by adults.
    • Children under the age of 16 may not use the device, except under supervision.
    • Any other use that is not expressly permitted in this instruction manual may pose a serious hazard to the user and result in damage to the device. The operator or user of the machine is responsible for any accidents or personal injury and/or material damage to third parties or their property.
    • The machine is intended to be used by do-it-yourselfers. It was not designed for heavy commercial use. The warranty is void in the case of commercial use.
    • The manufacturer is not liable for damage caused by improper use or incorrect operation.
    • The device is part of the X 20 V TEAM series and can be operated with batteries of the X 20 V TEAM series. Batteries of the X 20 V TEAM series may only be charged using chargers of the X 20 V TEAM series.

Scope of delivery/ accessories

  • Unpack the device and check that everything is present.
  • Dispose of the packaging material properly.
    • Cordless Grass Trimmer
    • Protective cover
    • Spool
    • 4× Screw
  • Translation of the original instructions
  • The rechargeable battery and charger are not included in delivery.

Overview

The illustrations for the device can be found on the front and back fold-out page.

  1. Handle
  2. On/Off switch
  3. Switch lock
  4. Battery holder
  5. Locking button (Auxiliary handle)
  6. Handle part
  7. Centre piece
  8. Motor head
  9. Protective cover
  10. Line outlet loop
  11. Spool
  12. Spool cap
  13. Spacer (plant protection)
  14. Holder for auxiliary handle
  15. Auxiliary handle
  16. Charger
  17. Battery
  18. Battery release
  19. Button (Charge level indicator)
  20. Charge level indicator
  21. Screw (large) Fig. B
  22. Screw (small) Fig. D
  23. Spool cover
  24. Release (Spool cover)
  25. Locking button (Spool cap)
  26. Slot (Spool)
  27. Line cutter

Description of functions

The cordless lawn trimmer has a single-line system with fully automatic adjustment as cutting unit.

In addition, the device is equipped with:

  • Adjustable auxiliary handle
  • Protective cover with line cutter
  • Spacer (plant protection)
  • Please refer to the descriptions below for information on how the operating elements work.

Technical data

  • Cordless Grass Trimmer …………………………..PART 20-Li A1
  • Rated voltage U .. 20 V ⎓ (Direct voltage)
  • Weight …………………………………… ≈1.4 kg
  • No-load rotation speed n0 ….. 8500 min−1
  • Protection type ……………………………….IPX0
  • Cutting circle ………………………..Ø 240 mm
  • Spool
    • Line thickness …………………….. Ø 1.4 mm
    • Line length ………………………………….. 4 m
  • Sound pressure level (LpA) ……………………………….. 60.3 dB; KpA=3 dB
  • Sound power level (LWA)
    • Measured ……… 86.3 dB; KWA=2.47 dB
    • Guaranteed ……………………………..96 dB
  • Vibration (ah)
    • Handle ……….. 1.048 m/s²; K=1.5 m/s²
    • Auxiliary handle ………………………. 1.111 m/s²; K=1.5 m/s²
  • Battery …………………………………………. Li-Ion
  • Temperature …………………………….. ≤50 °C
    • Charging …………………………..4 – 40 °C
    • Operation ……………………. −20 – 50 °C
    • Storage ……………………………. 0 – 45 °C
  • PARKSIDE Performance Smart battery
  • Smart PAPS 204 A1/Smart PAPS 208 A1
    • frequency band …. 2400–2483.5 MHz
    • transmitted power ………………. ≤ 20 dBm

Levels of noise and vibration were determined according to the standards and regulations in the declaration of conformity. The specified total vibration value and the  stated noise emission value have been measured according to a standardised test method and can be used to compare one power tool with another. The specified total vibration value and the stated specified noise emission value can also be used for a provisional assessment of the load.

WARNING! The vibration and noise emissions may deviate from the specified values during actual use of the power tool, depending on how the power tool is being used. Try to keep the exposure to vibrations as low as possible. An example of a measure to reduce vibration exposure is limiting the working hours. All parts of the operating cycle have to be considered while doing so (for example, times when the power tool is switched off and times when it is switched on but running without any load).

Charging time

  • The device is part of the X 20 V TEAM series and can be operated with batteries of the X 20 V TEAM series. Batteries of the X 20 V TEAM series may only be charged using chargers of the X 20 V TEAM series.
  • We recommend that you operate this appliance with the following batteries only: PAP 20 B1, PAP 20 B3, Smart PAPS 204 A1, Smart PAPS 208 A1
  • We recommend charging these batteries with the following chargers: PLG 20 A3,
  • PLG 20 A4, PLG 20 C1, PLG 20 C2,
  • PLG 20 C3, PLG 201 A1, PDSLG 20 A1,
  • PDSLG 20 B1, Smart PLGS 2012 A1
  • Rechargeable battery and charger technical data: See separate manual.
  • The charging time is influenced by factors such as the temperature of the environment and the battery, as well as the mains voltage applied, and may therefore deviate from the specified values.

Charging time (min.)| PAP 20 A1

PAP 20 A2

PAP 20 B1

| PAP 20 A3

PAP 20 B3

Smart PAPS 204 A1

| Smart PAPS 208 A1
---|---|---|---
PLG 20 A1

PLG 20 A4

PLG 20 C1

| 60| 120| 240
PLG 20 C2| 45| 80| 165
PLG 20 A2

PLG 20 A3

PLG 20 C3

PDSLG 20 A1

PDSLG 20 B1

|

35

|

60

|

120

PLG 201 A1| 135| 250| 500
Smart PLGS 2012 A1| 35| 45| 50

Safety Information

CAUTION! The following basic safety precautions must be observed while using electrical devices to protect against electric shock, injury and risk of fire.

  • WARNING! Injury and property damage due to improper handling of battery. Observe the safety information and notes on charging and proper use as shown in the instruction manual for your battery and charger from the series X 20 V TEAM. A detailed description of the charging process and further information can be found in these separate operating instructions.

Meaning of the safety information

  • DANGER! If you do not observe this safety instruction, an accident will occur. The result of which is severe bodily injury or death.
  • WARNING! If you do not observe this safety instruction, an accident may occur. The result of which is likely severe bodily injury or death.
  • CAUTION! If you do not observe this safety instruction, an accident will occur. The result of which is likely minor or moderate bodily injury.
  • NOTICE! If you do not observe this safety instruction, an accident will occur. The result of which is possible damage to property.

Pictograms and symbols Symbols on the device

  • The device is part of the X 20 V TEAM series and can be operated with batteries of the X 20 V TEAM series. Batteries of the X 20 V TEAM series may only be charged using chargers of the X 20 V TEAM series.
  • Attention!
  • Read the instruction manual
  • Waste electrical and electronic equipment (WEEE) must not be disposed of with domestic waste.
  • Cutting circle
  • Danger of electric shock!
  • Keep other people away. You could be injured by ejected foreign bodies.
  • The cutting unit will keep rotating for a few seconds after the device has been switched off. Keep hands and feet at a safe distance.
  • Use hearing protection/ Use eye protection
  • Use of the device in the rain or a damp environment is prohibited.
  • The use of blades is prohibited.
  • Remove the battery before maintenance work.
  • Guaranteed sound power level LWA in dB.
  • Keep persons in the vicinity away from the device
  • Risk of injury due to ejected parts!

Symbols used in the instruction manual

  • Attention!

Safe operation of lawn trimmers General Information

  • Read the instruction manual carefully. Familiarise yourself with the controls and how to use the device correctly.
  • This device is not intended for use by children, individuals with limited physical, sensory or mental capabilities, those with insufficient experience or knowledge or individuals who are not familiar with the instructions.
  • Children should be supervised to ensure that they do not play with the device.
  • Cleaning and maintenance must not be carried out by children.
  • Local regulations may specify an age limit for the user.
  • The machine must not be used at altitudes over 2000 m.
  • Note that the user is responsible for any accidents or risks to others and their property.
  • Observe noise protection rules and other local regulations.
  • Never use the device if there are people, in particular children, or animals nearby.

Preparation

  • Never use the device with damaged or missing guards or protective covers .
  • Before using the device, always perform a visual check for damaged, missing or incorrectly installed safety devices and protective covers.
  • Before operating the machine and after any impact, check the device for signs of wear or damage and have any necessary repairs carried out.

Operation

  • Wear eye protection, long trousers and sturdy shoes throughout the period of machine use.
  • Pay attention, be aware of what you are doing and take the utmost care when working with the device. Do not use the device if you are tired or you are under the influence of drugs, alcohol or medication.
  • Use the machine only in daylight or with good artificial lighting.
  • Operation of the device in bad weather is to be avoided, especially if there is a risk of lightning.
  • Avoid operating the device when the grass is wet.
  • Do not work on overly steep slopes.
  • Always keep your hands and feet away from the cutting equipment, especially while starting the motor.
  • Warning! Do not touch moving dangerous parts until the battery has been removed and the moving dangerous parts have come to a completestop.
  • Never replace the non-metallic cutting unit with a metallic cutting unit.
  • Avoid an abnormal body posture. Ensure secure footing at all times to maintain balance when working on slopes.
  • Go slowly. Do not walk with the device in your hand.
  • Make sure to keep the ventilation openings free of foreign objects.
  • Switch off the device and remove the battery (17). Make sure that all moving parts have come to a complete stop
    • when leaving the device,
    • before removing obstructions or loosening blockages,
    • before checking the device, cleaning it or performing maintenance work on it.
    • After contact with a foreign object,
    • if the machine begins to vibrate in an unusual way.
  • If the device starts to vibrate abnormally, an immediate check is required, remove the battery and:
    • examine for loose parts and tighten these,
    • search for signs of damage,
    • replace damaged parts. contact the service centre.
  • If an accident or malfunction occurs during operation, switch off the device immediately. Injuries must be properly treated or medical assistance sought. Read the “Troubleshooting” section to correct any malfunctions or contact our Service Centre.
  • Only use accessories recommended by PARKSIDE. Unsuitable accessories may cause electric shock or fire.

Cleaning, maintenance and storage

  • Switch off the drive and remove the battery. Wait until all moving parts have stopped and allow the device to cool down when the device is stopped for maintenance, repair, storage or replacement of an accessory.
  • Replace worn or damaged parts in the interests of safety. Use only original spare parts and accessories. Using externally produced parts results in the immediate loss of any warranty claim.
  • Check and maintain the machine regularly. Only have the machine repaired at an authorised workshop.
  • Store the device out of reach of children.

Residual risks

  • There will always be residual risks even if you operate this power tool according to the instructions.
  • The following hazards may occur in connection with the type and design of this power tool:
  • Eye damage if no suitable eye protection is worn.
  • Hearing damage if suitable ear protection is not worn.
  • Health injuries resulting from the effect of hand/arm vibration in the event that the tool is used over a longer period of time or is not used and maintained properly.
  • Cutting injuries
    • WARNING! Danger due to electromagnetic field generated while the tool is in operation.
    • Under certain circumstances, this field may negatively affect active or passive medical implants.
    • In order to reduce the danger of serious or fatal injuries, we recommend that individuals who wear medical implants should consult their doctor and the manufacturer of the implant before operating the machine.

Preparation

WARNING! Risk of injury due to unintentional start-up. Only insert the rechargeable battery into the device once the device is fully prepared for use.

Control elements

  • Familiarise yourself with the operating elements before using the device for the first time.
  • Switch lock (3)
  • Locks the on/off switch against unintentional operation.
  • Unlocking: Press
  • On/Off switch (2)
  • Switching on: Press
  • Switching off: Release
  • Locking button, Auxiliary handle (Fig. C.1)
  • The locking button (5) on the auxiliary handle unlocks/locks the angle adjustment of the auxiliary handle (15).

Assembly

WARNING! Risk of injury due to unintentional start-up. Do not insert the rechargeable battery into the device until the device is fully prepared for use.

Fitting the centre piece Procedure (Fig. A)

  1. Place the centre piece (7) on the motor head (8).
  2. Place the handle part (6) on the centre piece (7).
  3. Screw the centre piece (7) tight with the 4 screws (21).

Fitting the auxiliary handle Procedure (Fig. A)

  1. Press and hold the locking button (5) on the auxiliary handle (15) while sliding the auxiliary handle onto the holder for the auxiliary handle (14).

Fitting the protective cover Procedure (Fig. B)

  1. Place the protective cover (9) on the motor head (8).
  2. Screw the protective cover on tightly with the two screws (22).

Device settings Adjusting the auxiliary handle

  • You can move the auxiliary handle (15) to different positions. Adjust the auxiliary handle so that the spool cap (12) is tilted slightly forward as you work (see Cutting grass, p. 31).

Procedure (Fig. C.1)

  1. Press the locking button (5) on the auxiliary handle (15).
  2. Adjust the auxiliary handle (15) to the desired position. The integrated latching steps prevent the handle changing position unintentionally.

Adjusting the spacer

The spacer (plant protection) (13) keeps plants and stems that are not to be cut away from the cutting unit.

Procedure (Fig. C.2)

  1. Fold the spacer (13) down.
  2. Fold the spacer (13) up (resting position) when it is not needed.

Extending the cutting line

The device is equipped with a fully automatic line tracker . The line extends automatically every time the device is switched on. For proper functioning of the automatic line extension mechanism, the spool (11) must have stopped completely before you restart the device. If the line is initially longer than the cutting circle, the line cutter (27) will automatically shorten them to the correct length.

Procedure (Fig. D)

  1. Check the nylon line regularly for damage and make sure the cutting line still has the length specified by the line cutter.
  2. If no line ends are visible: Replace the spool (see Maintenance, p. 33).
  3. Adjust the line length manually:
    • Remove the battery (17) from the device!
    • Lightly pull on the line end and press the locking button (25) repeatedly if  necessary until the line end protrudes beyond the line cutter (27).

Checking the battery charge level

  1. Press the button (19) next to the charge level indicator button (20) on the battery (17). The LEDs of the charge level indicator show how much charge remains in the  battery.
  2. Charge the battery (17) when only the red LED on the charge level indicator (20) is illuminated.

Charging the battery

See also the charger instruction manual.
Notes

  • If warm, allow the battery to cool before charging.
  • Do not expose the battery to direct sunlight for long periods and do not place it on a radiator (max. 50°C).

Charging the battery

  1. Remove the battery (17) from the device.
  2. Push the battery (17) into the charging slot of the battery charger (16).
  3. Connect the battery charger (16) to a power outlet.
  4. After charging, disconnect the battery charger (16) from the mains.
  5. Pull the battery (17) out of the battery charger (16).

Control LEDs on the charger (16):

green red Meaning
lights up •   Battery is fully charged

•   stand-by (No battery inserted)

—| lights up| Battery is charging
—| flashes| Battery is over- heated
flashes| flashes| Battery is defective

Operation

Working with the device
WARNING! Risk of injury! Pay attention to the following instructions.

  • Do not cut damp or wet grass.
  • Before starting the device, make sure that the cutting unit is not in contact with stones, debris or other foreign objects.
  • Switch on the device before approaching the grass to be cut.
  • Avoid over-stressing the device while working.
  • Avoid any contact with fixed obstacles (rocks, walls, picket fences, etc.). The nylon line on the spool would wear out quickly.
  • Avoid using the device in bad weather, especially if there is a danger of lightning!
  • Do not try to lock the on/off switch in place. It must switch off the motor after releasing the switch.

Cutting grass

  1. Cut grass by swivelling the device to the right and left.
  2. Cut slowly and keep the device tilted forward by approx. 30° when cutting.
  3. Cut long grass in layers from top to bottom.

Inserting and removing the battery

WARNING! Risk of injury due to unintentional start-up. Only insert the rechargeable battery into the device once the device is fully prepared for use.
NOTICE! Risk of damage! An incorrect battery can damage the device and battery.

Inserting the battery

  1. Push the battery (17) along the guide into the battery holder (4).
    • You will hear the battery click into place.

Removing the battery

  1. Press and hold the battery release (18) on the battery (17).
  2. Pull the battery out of the battery holder (4).

Switching on and off

  • WARNING! Risk of injury due to unintentional continuous operation of the tool. Before inserting the batteries into the device, check that the on/off switch (2) works properly and returns to the off position when released.
  • CAUTION! Ensure your stance is stable and hold the device tightly with both hands and away from your body. Before switching the device on, make sure that it is not touching any objects.
  • WARNING! Risk of injury due to rerotation of the cutting unit. Allow the cutting unit to come to a complete stop. Keep hands and feet away!

Switching on

  1. Insert the rechargeable battery (17) into the tool.
  2. Press the switch lock (3).
  3. Press and hold the On/off switch (2).
  4. Release the switch lock (3).

Switching off

  1. To turn it off, release the on/off switch (2).
  2. Remove the rechargeable battery (17) from the device if you are leaving the device unattended or if you have finished working.

Transport Information on transporting the tool:

  • Switch off the device and remove the battery (17). Make sure that all moving parts have come to a complete stop.
  • Always carry the device with two hands: one hand on the handle (1) and the other hand on the auxiliary handle (15).

Cleaning, maintenance and storage

  • WARNING! Risk of injury due to unintentional start-up. Protect yourself when performing maintenance or cleaning work.
  • Switch off the device and remove the battery (17).
  • You should have any repair and maintenance work that is not described in these instructions carried out by our Service Centre. Only use original replacement parts.

Cleaning

  • WARNING! Electric shock! Never spray down the device with water.
  • NOTICE! Risk of damage. Chemical substances may attack the plastic parts of the machine. Do not use any cleaning agents or solvents.
  • Keep the ventilation slits, motor housing and handles of the machine clean. Use a damp cloth or brush to do this.

WARNING! Risk of injury from dangerous, moving parts! Be careful with the line cutter. It can cause serious lacerations.

  • After each use, remove all grass and dirt from the protective cover and the cutting unit.

Maintenance

Replacing the spool (Fig. D)

The correct winding direction of the spool (11) is specified in the spool cap (12) and on the spool. The arrows on the spool cover  (23) indicate the direction of rotation of the motor.

Procedure

  1. Remove the battery (17) from the device.
  2. the spool cap (12) by simultaneously pressing the two releases (24) on the spool cap.
  3. Remove the spool cover (23) and take out the old spool (11).
  4. Press the line end of the new spool out of the spool slot (26).
  5. Insert the new spool (11) into the spool cap (12). The side of the spool, on which the rotation direction is indicated by arrows, must be visible after insertion.
  6. Insert the line end through the line outlet loop opposite each other (10).
  7. Put the spool cover (23) back on the spool cap (12). Make sure that the releases (24) on the cover fit precisely into the recesses on the spool cap. You will hear them snap into place.
  8. Pull on the line end and press on the locking button (25) repeatedly until the line ends protrude about 1 cm beyond the line cutter (27).
  9. Check the line cutter.

Never use the device without a line cutter or with a defective line cutter. Contact the service centre if the line cutter is damaged.

Winding up spare line

  1. Thread an end of the spare line through the opening of the spool (11).
  2. Wind the line in the winding direction of the spool. Pay attention to the arrows on the top of the spool (11).

Storage Always store the device:

  • clean
  • dry
  • protected against dust
  • out of the reach of children

The storage temperature for the rechargeable battery and the device is between 0°C and 45°C. Avoid extreme cold or heat during storage to ensure the battery output is not adversely affected. Remove the rechargeable battery from the device before storing the device (see the separate operating instructions for the battery and charger). Do not lie the device down on the protective cover. It is best to hang it on the upper handle so that the protective cover does not touch any other objects. There is a risk that the protective cover will become deformed, thus changing the dimensions and safety characteristics.

Disposal/environmental protection

Remove the battery from the device and recycle the device, battery, accessories and packaging in an environmentally friendly manner.

  • Waste electrical and electronic equipment (WEEE) must not be disposed of with domestic waste.

The symbol of the crossed-out wheeled bin means that this product must not be disposed of as unsorted municipal waste at the end of its useful life.

Directive 2012/19/EU on waste electrical and electronic equipment:

  • Consumers are legally obliged to recycle electrical and electronic equipment in an environmentally sound manner at the end of its life. In this way, environmentally friendly and resource-saving recycling is ensured.

Depending on the implementation in national law, you may have the following options:

  • Return to a shop,
  • Hand over to an official collection point,
  • Return to the manufacturer/distributor.
  • This does not affect accessories enclosed with the old devices or tools without any electrical components.

Troubleshooting

The following table will assist you in fixing faults:

Problem Possible cause Troubleshooting
Device does not start Rechargeable battery (17) discharged Charge the

battery (see the separate operating instruc- tions for the rechargeable battery and charger)
Rechargeable battery (17) not inserted| Inserting the battery,
On/Off switch (2) is broken| contact the service centre.
Defective motor
Device works with interrup- tions| Internal loose contact| contact the service centre.
On/Off switch (2) is broken

Strong vibrations, loud noises

| Cutting unit dirty| Clean the cutting unit (see Cleaning, maintenance and storage,
Defective motor| contact the service centre.
Problem| Possible cause| Troubleshooting
---|---|---
Bad cutting results| The line spool (11) does not have enough cutting line| Extending the cutting line, Replacing the spool (Fig. D),
The cutting line is not guided out of the spool cap (12)| Remove the spool cover (23) from the spool cap and thread the cutting line through the line outlet loop (10) to the outside, then close the spool cover again
Cutting unit dirty| Clean the cutting unit (see Cleaning, maintenance and storage,
Low battery power| Charge the battery (see the separate operating instruc- tions for the rechargeable battery and charger)

Service

Guarantee Dear Customer,

  • This product is provided with a 3 year guarantee from the date of purchase.
  • In case of defects, you have statutory rights against the seller of the product.
  • These statutory rights are not restricted by our guarantee presented below.

Terms of Guarantee

  • The guarantee period begins on the date of purchase. Please retain the original receipt.
  • This document is required as proof of purchase.
  • If a material or manufacturing defect occurs within three years of the date of purchase of this product, we will repair or replace – at our choice – the product for you free of charge.
  • This guarantee requires the defective product and proof of purchase to be presented within the threeyear period with a brief written description of what constitutes the defect and when it occurred.
  • If the defect is covered by our guarantee, you will receive either the repaired product or a new product.
  • No new guarantee period begins on repair or replacement of the product.

Guarantee Period and Statutory Claims for Defects

  • The guarantee period is not extended by the guarantee service. This also applies for replaced or repaired parts.
  • Any damages and defects already present at the time of purchase must be reported immediately after unpacking.
  • Repairs arising after expiry of the guarantee period are chargeable.

Guarantee Cover

  • The product has been carefully produced in accordance with strict quality guidelines and conscientiously checked prior to delivery.
  • The guarantee applies for all material and manufacturing defects. This guarantee does not extend to cover product parts that are subject to normal wear and may therefore be considered as wearing parts (e.g. Spool) or to cover damage to breakable parts .
  • This guarantee shall be invalid if the product has been damaged, used incorrectly or not maintained. Precise adherence to all of the instructions specified in the operating manual is required for proper use of the product. Intended uses and actions against which the operating manual advises or warns must be categorically avoided.
  • The product is designed only for private and not commercial use. The guarantee will be invalidated in case of misuse or improper handling, use of force, or interventions not undertaken by our authorised service branch.

Processing in Case of Guarantee
To ensure efficient handling of your query, please follow the directions below:

  • Please have the receipt and identification number (IAN 446399_2307) ready as proof of purchase for all enquiries.
  • Please find the item number on the rating plate.
  • Should functional errors or other defects occur, please initially contact the service department specified below by telephone or by e-mail.
  • You will then receive further information on the processing of your complaint.
  • After consultation with our customer service, a product recorded as defective can be sent postage paid to the service address communicated to you, with the proof of purchase (receipt) and specification of what constitutes the defect and when it occurred.
  • In order to avoid acceptance problems and additional costs, please be sure to use only the address communicated to you.
  • Ensure that the consignment is not sent carriage forward or by bulky goods, express or other special freight.
  • Please send the appliance inc. all accessories supplied at the time of purchase and ensure adequate, safe transport packaging.

Repair service

  • For repairs that are not covered by warranty , contact the service centre.
  • They will gladly create a cost estimate for you.
  • We can only work on devices which are sent in properly packed and with postage paid.
  • Note: Please send your device cleaned and with an indication of the defect to the address named for the service centre.
  • The following are not accepted: devices sent in without prepaid postage, sent as bulky goods, sent as an
  • Express shipment, or devices sent as any other form of special freight.
  • We will dispose of defective devices you ship to us free of charge.

Service Centre

  • Service Great Britain
  • MT Service Malta
  • Importer
    • Please note that the address below is not a service address. Contact the service centre named above first.
    • Grizzly Tools GmbH & Co. KG
    • Stockstädter Str. 20
    • 63762 Großostheim
    • GERMANY
    • www.grizzlytools.de.
    • www.lidl-service.com.

Spare parts and accessories

You can get spare parts and accessories from www.grizzlytools.shop. If you have any problems with your order, contact us via our online shop. If you have any other questions, contact the Service Centre,

Pos. nr. Name Order No.
9+27 Protective cover+Line cutter 91120011
11 Spool 91120010
15 Auxiliary handle 91120008

Translation of the original EC declaration of conformity

  • Product: Cordless Grass Trimmer
  • Model: PART 20-Li A1
  • Serial number: 000001 – 235000

The object of the declaration described above is in conformity with the relevant Union harmonisation legislation:

2006/42/EC • 2014/30/EU • 2000/14/EC & 2005/88/EC • 2012/19/EU • 2011/65/EU & (EU) 2015/863 Product with battery Smart PAPS 204 A1/ Smart PAPS 208 A1: 2014/53/EU

The object of the declaration described above is in conformity with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

To ensure conformity, the following harmonised standards and national standards and regulations have been applied:

  • EN 60335-1:2012/A15:2021 • EN 50636-2-91:2014
  • EN IEC 55014-1:2021 • EN IEC 55014-2:2021
  • EN IEC 63000:2018
  • Product with battery Smart PAPS 204 A1/Smart PAPS 208 A1:
  • EN 301 489-1 V2.2.3:2019 • EN 301 489-17 V3.2.6:2023
  • EN 300 328 V2.2.2:2019 • EN 50663:2017

In accordance with the Directive 2000/14/EC relating to noise emission, the following is confirmed:

  • Sound power level (LWA)
  • Measured: 86.3 dB
  • Guaranteed: 96 dB
  • Followed conformity assessment procedure according to 2000/14/EC , Annex VI.
  • Notified body: TÜV SÜD Industrie Service GmbH, Westendstrasse 199, 80686 München, NB 0036

This declaration of conformity is issued under the sole responsibility of the manufacturer:

  • Grizzly Tools GmbH & Co. KG
  • Stockstädter Str. 20
  • 63762 Großostheim
  • GERMANY
  • 02.01.2024
  • Christian Frank
  • Authorised representative of documentation

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