GivEnergy 7kW Trusted supplier Of Solar PV And Battery Storage Installation Guide

GivEnergy 7kW Trusted supplier Of Solar PV And Battery Storage

FAQ

Frequently Asked Questions

• Q: What is the warranty period for the EV charger?
  • A: The EV charger comes with a warranty of 3 years.
• Q: Can the EV charger be installed in tight spaces?
  • A: Yes, the compact design of the EV charger allows for installation in tight spaces both indoors and outdoors.
• Q: How can I control the charging of my vehicle?
  • A: You can control the vehicle’s charge using the GivEnergy app or monitoring portal via integrated WiFi.

INTRODUCTION

FAST AND RELIABLE
A great addition to any smart home

The EV charger is a new member of the GivEnergy family. Compatible with most plug-in electric cars, the EV charger is a great addition to your smart home system and GivEnergy ecosystem. Its compact and waterproof design allows for installation in tight spaces both indoors and outdoors. Integrated WiFi allows for easy control of your vehicle’s charge via the GivEnergy monitoring portal or app.

SPECIFICATIONS

• Dimensions
  • 288H x 112D x 260W (mm)
• Weight
  • 4.5 Kg
• AC Input nominal voltage
  • 230 V
• AC Input voltage range
  • 207 – 253 V
• AC Output Rating
  • 7.2 kW / 32 A
• Warranty
  • 3 years
• Operating temperature
  • -30oC to 55oC
• Charging cable length
  • 5m
• Connectivity
  • LAN (RJ-45), WiFi
• Connector type
  • IEC 62196-2 (Type 2)

EV CHARGER FEATURES

The GivEnergy EV charger is primarily controlled using the GivEnergy app & cloud resources.
The specific features & functionality available with your GivEnergy charger will vary depending on your installation configuration.
Below is a summary of the functionality that will be available per configuration. Please see the Installation
Configuration section for more detail on the hardware required for each configuration.

Configuration A: Basic installation with no solar

• Summary of installation: EVC installed with internet connectivity and mains supply only
• Charge modes available: Grid, Schedule
• Controlled by: RFID Tag, App (iOS / Android)

Configuration B: Installation with third-party solar inverter and no grid meter installed

• Summary of installation: EVC installed with internet connectivity and mains supply only
• Charge modes available: Grid, Schedule
• Controlled by: RFID Tag, App (iOS / Android)

Configuration C: Installation with third-party solar inverter and has a dedicated EV charger grid meter

• Summary of installation: EVC installed with internet connectivity, mains supply, wired comms cable, and compatible meter
• Charge modes available: Grid, Schedule, Hybrid, Solar
• Controlled by: RFID Tag, App (iOS / Android)

Configuration D: Installation with GivEnergy inverter (cloud based control)

• Summary of installation: EVC installed with internet connectivity, mains supply, and compatible
• GivEnergy PV inverter associated with the same ‘givenergy.cloud’ account
• Charge modes available: Grid, Schedule, Hybrid, Solar (cloud control)
• Controlled by: RFID Tag, App (iOS / Android)

Configuration E: Installation with a compatible GivEnergy inverter (wired control) (Coming soon)

• Summary of installation: EVC installed with internet connectivity, mains supply, and compatible GivEnergy PV inverter wired into charger comms port
• Charge modes available: Grid, Schedule, Hybrid, Solar (local control)
• Controlled by: RFID Tag, App (iOS / Android)

BOX CONTENTS & COMPONENTS

Components

GENERAL INFORMATION

Introduction

• All information contained in this booklet refers to the installation and maintenance of GivEnergy’s EV charger. Please retain this manual for future reference.

Legal Disclaimer

• This document is the property of GivEnergy, reproduction is prohibited.

Installation Requirements

• Installation of the GivEnergy EV charger must be carried out by a qualified electrician and in accordance with the IEE Wiring Regulations.
• Suitable RCD protection must be selected in line with BS7671. GivEnergy recommends a 32A Type A RCD/RCBO to protect the EV charger.

Unit Information

The EV charger is used to supply power from a renewable/green energy source to an electric vehicle. The EV charger can be used in both a residential and commercial environment. To charge the vehicle, insert the type 2 plug into the vehicle’s connector and control using the RFID card or GivEnergy app/portal.

Storing the EV Charger

• The unit must be stored in its original packaging at temperatures between -40ºC – 70ºC.
• Do not stack more than 4 units on top of each other.

Packaging Contents

When unpacking, please check the following:

Packaging Contents

• There are no missing accessories from the packaging list
• The model and specification of the EV charger’s nameplate match the order specifications

If any damaged or missing parts are found, please contact GivEnergy on 01377 252 874 or email support@givenergy.co.uk immediately. Returns must be provided in the original or equivalent packaging. The cardboard packaging is recyclable.

PRE-INSTALLATION CHECKLIST

Before beginning the installation, the installer should:

• Prompt the homeowner to download the GivEnergy app from the App Store (iOS & Android)
• If the homeowner is a new GivEnergy customer, prompt them to create a GivEnergy account via the GivEnergy app and follow the new EV charger fl ow
• Discuss and agree the homeowner’s preferences on installation, configuration, and the associated functionality that will be available on their choices
• Agree the charger siting location viability and preference
• Check the homeowner’s WiFi signal at the planned EVC location and determine whether WiFi or LAN installation is required
• Plan and check wiring runs to the consumer unit, router, and inverter (where appropriate as per the installation configuration)
• Confirm the grid supply fuse for max current limiting of the charger. This is the main fuse rating of the property. This value is required to commission the charger. The charger is capable of limiting the charge current when the current is near the set limit.
• Confirm that the homeowner will be present once the system is physically installed, to activate the system via the app and to input the WiFi SSID and password

SAFETY AND INSTALLATION

Safety Instructions

Extra care and attention must be taken when installing and maintaining any GivEnergy equipment. Please ensure that the charger is fully isolated before removing any of the front covers.

• If you suspect something is wrong with the charger, contact GivEnergy on 01377 252 874 or email support@givenergy.co.uk.
• If any damaged or missing parts are found, please contact GivEnergy on 01377 252 874 or email support@givenergy.co.uk immediately. Returns must be provided in the original or equivalent packaging. The cardboard packaging is recyclable.

Installation Instructions

• Ensure the charger is always fi xed to the wall using the mounting bracket
• Externally mounted chargers must always be wall mounted above the frost-line, or a minimum of 50mm
• The PE terminal of the EV charger must be grounded securely
• Ensure all components are attached securely
  • Do not install in direct sunlight or near water sources
  • Do not use the charger if there are any deformities, such as bulging or leakages
  • Do not puncture the charger
  • Do not throw the charger or use forceful impact
  • Do not attempt to repair the charger yourself (please call a qualifi ed electrician)
  • The charger must be installed vertically, never install horizontally, and avoid tilting the unit

STEP-BY-STEP INSTALLATION

1. Check network: If WiFi is weak at the charger location, consider running a CAT5/6 cable to the site for LAN or installing a WiFi repeater to aid with signal strength. A WiFi connection or LAN is mandatory for app setup. In the scenario where home WiFi is weak or missing at the charger’s location, use a phone hotspot or wireless repeater to perform the fi rst setup. After the fi rst setup, the charger will use LAN and the hotspot/repeater can be removed. If using LAN to set up, a WiFi password is not required during the setup process and can be left blank during this step.
2. Mount bracket: Place the wall mounting bracket horizontally onto the wall and mark the position of the bracket holes. Drill 3 holes at the marked positions, at least 75mm deep. Fix the mounting bracket to the wall using the fixings provided.
3. Mount charger: Remove the decorative cover and the sealing cover from the charger, retaining all screws. Mount the charger onto the mounting bracket. Drill 2 holes at the marked positions, at least 75mm deep. Secure the charger to the wall using wall screws.
4. Wire charger: Pass the power cable through the rubber grommet. Remove the 12mm insulation layer on the wire. Insert the wire into the corresponding terminal. Tighten the screws to ensure there is a stable connection. Attach any RS485 and/or LAN cable as required for the installation configuration selected (see Installation Confi guration section)..

Wiring diagram:

Run cables from charger to home:

• Power cable (32A) to the charger from grid feed
• LAN cable from charger to home router if required (see step 1)
• Any additional cables required by the selected installation configuration (see Installation Configuration section)

Cables should be specified according to their usage and connected. Please note: it is recommended to install an appropriately specified RCD/RCBO on the input side of the power cable.

Test charger:

• Turn on the supply to the charger (RCD/RCBO)
• The EV charger should power up and beep once or twice as below:
  • 1 beep means the charger cannot detect a grid meter
  • 2 beeps means the charger can detect a grid meter

Finalise installation: Fix the sealing cover to the charger with the previously removed screws. Attach the outer cover to the charger, ensuring that it locks into place. Secure outer cover with the previously removed security torx screw. Whilst securing the sealing cover, please ensure that the tamper switch is securely pressed down into position. The tamper proof switch is included to comply with the smart charging regulations and must be engaged. If the tamper switch disengages, the charger will stop charging and the user will be notified of a tamper event.

User handover:

• Prompt the customer to finalise setup in the GivEnergy app. The homeowner should be present at the end of installation so that:
  • They can log in to their GivEnergy account on their mobile device (in order to associate the charger with their account)
  • They can enter their home WiFi password during setup
  • The installer can walk them through the app setup and advise / assist if technical parameters require adjustment
• Confirm that the customer can access the new charger in the GivEnergy app
• Provide a walkthrough on the app to inform the customer of the charger features that will be available to them (see Installation Confi guration section).

INSTALLATION CONFIGURATION

Configuration A: Basic installation with no solar

• Supply cables run between the consumer unit and the EV charger. A Cat 5/6 cable runs between the router and the EV charger if using LAN.

Configuration B: Installation with third-party solar inverter and no grid meter installed

• Supply cables run between the consumer unit and the EV charger. A Cat 5/6 cable runs between the router and the EV charger if using LAN.

Configuration C: Installation with third-party solar inverter and has a dedicated EV charger grid meter

• Supply cables run between the consumer unit and the EV charger. A Cat 5/6 cable runs between the router and the EV charger if using LAN.
• Appropriate meter (EM115) sited near the consumer unit or cut out. (Please note that currently, the EV charger is only compatible with an EM115 meter, compatibility with the GEM120 will be coming soon.)
• EM115 meter CT clamp attached to the live supply tail with the arrow pointing towards the consumer unit grid feed cable (to monitor export)
• Data/comms cable from the EM115 meter to the charger RS485 port (Cat 5/6 cable)

EV to GEM120CT comms (coming soon)  / EV to EM115 comms

Configuration D: Installation with GivEnergy inverter (cloud based control)

• Supply cables run between the consumer unit and the EV charger. A Cat 5/6 cable runs between the router and the EV charger if using LAN.

Configuration E: Installation with compatible GivEnergy inverter (wired control) (Coming soon)

• Supply cables run between the consumer unit and the EV charger. A Cat 5/6 cable runs between the router and the EV charger if using LAN.
• Data/comms cable from the GivEnergy inverter RS485 port to the charger RS485 port (Cat 5/6 cable)

EV to GEN 3 Hybrid inverter comms (coming soon)

EM115 GRID METER INSTALLATION

Arrow always points towards the load
CT clamp cables must not be cut down or extended
EM115 meters come with a split core CT that has a 2m cable

If you wish to charge from excess solar you will either need a GivEnergy Inverter (see installation configuration section), or at least 1 EM115 (ID1) grid meter installed to monitor the import and export of the building. Every EM115 grid meter needs a power supply or voltage reference point. This could be a dedicated supply from a 6A MCB.
This is because excess solar charging can also be achieved via cloud control OR a hard wired Gen 3 inverter.
Every EM115 meter will need a data connection back to the EV charger’s communication port. The data connection should be via twisted pair cable. (For example, Belden multi-stranded cable or Cat 5/6.)

MODES AND FEATURES

App guide

Once you have selected your mode, you will be directed to your EV charger dashboard, where you can monitor:

Dashboard overview

• Status of charge: Check the current charging status
• Active mode: See which charging mode is currently in use
• Summary of data: Get a quick summary of your charger’s performance and usage

Charging modes

• Grid: The vehicle will charge from solar or grid power up to the maximum current charge
• Hybrid: The vehicle will charge at a minimum of 6A (1.4kW) using a combination of excess solar and grid power. If excess solar power exceeds 6A (1.4kW), it will be diverted into the EV
• Solar: The vehicle will charge only from excess solar power at a minimum of 6A (1.4kW)
• Schedules: You can create charging schedule slots for any start time and duration, up to 24 hours. The charger will use solar or grid power up to the maximum current charge set

Please note

• Due to government regulations, there will be a randomised delay of up to 600 second (10-minute) delay for all scheduled charging slots.

Data & graphs

• Power graph: View your power usage breakdown by the hour in a daily view
• Energy graph: See your energy consumption breakdown over time — including daily, weekly, monthly, yearly, or all-time views

With these steps and features, you can effi ciently set up and use your EV charger for optimal performance and energy management.

OPERATION

Charging

Ensure the vehicle is turned off and that the EV charger is switched on. Plug the charging cable into the charging socket on the electric vehicle. Charging can be started by swiping the RFID card across the RFID reader on the charger unit, or via the GivEnergy app.
The EV charger will automatically stop when the electric vehicle is fully charged.

Stop charging

• To stop charging the electric vehicle, swipe the RFID card across the RFID reader on the charger unit while it is charging. The process can also be stopped by pressing ‘Stop Charging’ on the GivEnergy app.
• Remove the charging cable from the charging socket of the electric vehicle and replace the cable back onto the unit.

RFID cards

The EV charger comes supplied with two RFID cards that can be used to start and stop a charge. The RFID cards are online cards, meaning that they will only work if the charger is connected to the home network. To use the cards in offl ine mode, the card number must be added to the charger via the GivEnergy app.

TROUBLESHOOTING

Beep codes

When powering up the EV charger for the first time, the charger will beep a number of times before switching to normal operation.

• 1 beep means no meter / comms detected – If you have a meter connected please check the communication cable and connections between the grid meter and the EV charger. Power down the charger and switch it back on. If the connection to the meter can be seen, you’ll hear 2 beeps.
• 2 beeps means active meter / comms detected – Okay

LED status

Turn on the EV charger and the display will light up. The LED indicators on the display reflect the status of the charger:

Error codes

• 11 CP voltage is abnormal
• 12 Emergency stop fault
• 13 Undervoltage fault
• 14 Overvoltage fault
• 15 Over temperature fault
• 16 Meter failure
• 17 Leakage fault
• 18 Output short circuit
• 19 Overcurrent fault
• 21 Car response timeout
• 22 No diode at the vehicle end
• 23 Relay adhesion
• 24 Leakage current device failure
• 25 Ground fault
• 26 The startup process failed

Restart

1. Press the restart charger button inside the GivEnergy app
2. Turn off the AC supply to the charger, wait until the LEDs are off , and then turn on the AC supply to restart

Factory reset

1. Power the charger down
2. Remove the decorative cover and tamper proof cover
3. Turn on the AC supply to the charger and press the tamper switch once to put in to tamper mode
4. In quick succession press the tamper switch 10 times to carry out a factory reset
5. The charger will beep and automatically restart
6. Power down the charger
7. Reinstate both covers
8. Turn on AC supply to the charger

MANUFACTURER WARRANTIES

Purpose

GivEnergy is the main supplier and manufacturer of the product. GivEnergy warrants that your product is (a) of acceptable quality and (b) does not have any latent defects.

• If you suspect something is wrong with the charger, contact GivEnergy on 01377 252 874 or email support@givenergy.co.uk.
• If any damaged or missing parts are found, please contact GivEnergy on 01377 252 874 or email support@givenergy.co.uk immediately. Returns must be provided in the original or equivalent packaging. The cardboard packaging is recyclable.

Products Covered

www.givenergy.co.uk

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