CyberPower PR Series Smart App Sinewave Professional Rackmount UPS User Manual

CyberPower PR Series Smart App Sinewave Professional Rackmount UPS

Specifications

• Model Numbers: PR750ERT2UC, PR750ERTXL2UC, PR1000ERT2UC, PR1000ERTXL2UC, PR1500ERT2UC, PR1500ERTXL2UC, PR2000ERT2UC, PR2000ERTXL2UC, PR2200ERT2UC, PR2200ERTXL2UC, PR3000ERT2UC, PR3000ERTXL2UC
• Technology: CyberPower Smart App Sinewave
• Control: Microprocessor-based full digital control
• Software: PowerPanel Business software
• Remote Management: SNMP/HTTP Remote Management adapter (RMCARD)
• AVR: Automatic Voltage Regulation
• UPS Technology: GreenPower UPSTM Technology
• Compliance: RoHS directive

Product Usage Instructions

Installation

1. Ensure the UPS is connected to a grounded AC power outlet with fuse or circuit breaker protection.
2. Place the UPS in a temperature and humidity controlled indoor area free of conductive contaminants.
3. Connect the equipment to the UPS following the manufacturer’s guidelines.

Operation

1. Turn on the UPS using the power button.
2. Monitor the UPS status indicators to ensure proper functioning.
3. If an abnormal power condition occurs, the GreenPower UPSTM will automatically regulate voltage for safe power delivery.

Maintenance

1. Regularly check the UPS and battery connections for any signs of damage.
2. Service the battery as needed following the manufacturer’s instructions.
3. Keep the UPS clean and free from dust accumulation to prevent overheating.

Frequently Asked Questions (FAQ)

• Q: Can I plug the UPS into a non-grounded outlet?
  A: No, the UPS must be connected to a grounded AC power outlet to ensure safety and proper functioning.

• Q: How do I know if the UPS is operating normally?
  A: Check the status indicators on the UPS panel. Green lights usually indicate normal operation.

• Q: Do I need to install any software for the UPS to work?
  A: The UPS comes with PowerPanel Business software for enhanced control and flexibility, but basic operation does not require additional software.

USER’S MANUAL
SMART APP SINEWAVE UPS SERIES – PROFESSIONAL RACKMOUNT SERIES

• PR750ERT2UC

• PR1000ERT2UC

• PR1500ERT2UC
  PR2000ERT2UC

• PR2200ERT2UC
  PR3000ERT2UC

• PR750ERTXL2UC

• PR1000ERTXL2UC

• PR1500ERTXL2UC

• PR2000ERTXL2UC

• PR2200ERTXL2UC

• PR3000ERTXL2UC

INTRODUCTIONS

• Thank you for purchasing the CyberPower Smart App Sinewave PR750ERT2UC/ PR1000ERT2UC/ PR1500ERT2UC/ PR2000ERT2UC/ PR2200ERT2UC/ PR3000ERT2UC/ PR750ERTXL2UC/
• PR1000ERTXL2UC/ PR1500ERTXL2UC/ PR2000ERTXL2UC/ PR2200ERTXL2UC/ PR3000ERTXL2UC Uninterruptible Power Supply!
• The product features 2430 Joules of surge protection, provides battery backup during power outages and is Active PFC compatible for safeguarding mission-critical servers, telecom equipment, VoIP and internetworking hardware that require seamless sine wave power. Its full Automatic Voltage Regulation (AVR) boost/buck technology delivers a consistent and clean AC power, protecting connected equipment and preventing costly business interruptions. This UPS is GreenPower UPS™ Bypass circuitry patented to save on energy costs by reducing energy consumption and heat buildup.
• The UPS unit incorporates microprocessor-based full digital control and includes PowerPanel Business software providing the user unsurpassed flexibility and control. An optional SNMP/HTTP
• Remote Management adapter
  (RMCARD) supports remote management and control of the machine through a standard web browser.

AUTOMATIC VOLTAGE REGULATOR (AVR)
The incoming utility power may be damaging to important data and hardware, but with Automatic Voltage Regulation, the computer will not experience damaging voltage levels. The AVR automatically increases low or decreases high voltage to a safe and consistent output voltage.

System Block Diagram

CyberPower GreenPower UPSTM Technology

• CyberPower’s patented GreenPower UPSTM with Bypass Technology are ENERGY STAR® complainant ensuring lower power consumption and energy costs compared to conventional UPS models.
• Even when utility power is normal, conventional UPS models constantly pass power through a transformer. By contrast, under normal conditions the advanced circuitry of a GreenPower UPSTM bypasses the transformer. As a result, the power efficiency is significantly increased while decreasing waste heat, using less energy, and reducing energy costs.
• When an abnormal power condition occurs, the GreenPower UPSTM automatically runs power through its transformer to regulate voltage and provide “safe” power. Since utility power is normal over 88% of the time, the GreenPower UPSTM operates primarily in its efficient bypass mode.
• The GreenPower UPSTM is also manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive making it one of the most environmentally-friendly on the market today.

IMPORTANT SAFETY INSTRUCTIONS

(SAVE THESE INSTRUCTIONS)

• This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. Please read and follow all instructions thoroughly before and during the installation and operation of the product.
• CAUTION! The UPS must be connected to a grounded AC power outlet with fuse or circuit breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the UPS.
• CAUTION! The battery can energize hazardous live parts inside even when the AC input power is disconnected.
• CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive contaminants. Please see specifications for acceptable temperature and humidity range.
• CAUTION! For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
• CAUTION! To reduce the risk of electric shock, do not remove the cover, except to service the battery. There are no serviceable parts inside, except for the battery.
• CAUTION! To avoid electrical shock, turn off the unit and unplug it from the AC power source and disconnect external battery connector before servicing the battery.
• CAUTION! When installing the equipment, ensure that the sum of the leakage current of the UPS and the connected equipment does not exceed 3.5mA.
• CAUTION! Do not unplug the unit from AC Power during operation, as this will invalidate the protective ground insulation.
• CAUTION! To reduce the risk of fire, connect the UPS to a circuit with maximum rated 20 amperes and short-circuit current minimum rated 1000 amperes over-current protection in accordance to CE requirement.
• CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.
• CAUTION! Please use only VDE-tested, CE-marked mains cable, (e.g. the mains cable of your equipment), to connect the UPS to the AC outlet.
• CAUTION! Please use only VDE-tested, CE-marked power cables to connect any equipment to the UPS.
• CAUTION! For detachable input power cord with NEMA plug, use UL Listed detachable power supply cord – Min. No. 18 AWG, 3 conductors, flexible cord, rated min. 10A, VW-1, min. 80°C, min. 1.5m, maximum 4.5m long. Provided with a molded-on, polarized attachment plug with a 15A, 250V (NEMA 6-15P) configuration and a molded-on connector which mates with the Power Inlet. The following cord type may be used: SV, SVE, SVO, SVOO, SP-2, SPE-2, SPT-2, NISP-2, NISPE-2, NISPT-2, SP-3, SPE-3, SPT-3, SJ, SJE, SJO, SJOO, SJT, SJTO, SJTOO, S, SE, SO, SOO, ST, STO, STOO.
• (PR750ERT2UC/ PR1000ERT2UC/ PR1500ERT2UC/ PR2000ERT2UC/ PR750ERTXL2UC/ PR1000ERTXL2UC/ PR1500ERTXL2UC/ PR2000ERTXL2UC)
• CAUTION! For detachable input power cord with NEMA plug, Use UL Listed detachable power supply cord – Min. No. 16 AWG, 3 conductors, flexible cord, rated min. 16A, VW-1, min. 80°C, min. 1.5m, maximum 4.5m long. Provided with a molded-on, polarized attachment plug with a 20A, 250V (NEMA 6-20P) configuration and a molded-on connector which mates with the Power Inlet. The following cord type may be used: SV, SVE, SVO, SVOO, SP-2, SPE-2, SPT-2, NISP-2, NISPE-2, NISPT-2, SP-3, SPE-3, SPT-3, SJ, SJE, SJO, SJOO, SJT, SJTO, SJTOO, S, SE, SO, SOO, ST, STO, STOO.  (PR2200ERT2UC/ PR2200ERTXL2UC)
• CAUTION! For detachable input power cord with NEMA plug, Use UL Listed detachable power supply cord – Min. No. 14 AWG, 3 conductors, flexible cord, rated min. 16A, VW-1, min. 80°C, min. 1.5m, maximum 4.5m long. Provided with a molded-on, polarized attachment plug with a 20A, 250V (NEMA 6-20P) configuration and a molded-on connector which mates with the Power Inlet. The following cord type may be used: SV, SVE, SVO, SVOO, SP-2, SPE-2, SPT-2, NISP-2, NISPE-2, NISPT-2, SP-3, SPE-3, SPT-3, SJ, SJE, SJO, SJOO, SJT, SJTO, SJTOO, S, SE, SO, SOO, ST, STO, STOO.
• (PR3000ERT2UC/ PR3000ERTXL2UC)
• CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! DO NOT use in any circumstance that would affect operation or safety of any life support equipment, with any medical applications, or patient care.
• CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use with or near aquariums. Condensation from the aquarium can come in contact with metal electrical contacts and cause the machine to short out.
• CAUTION! DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT OR NEAR A STRONG HEAT SOURCE!
• CAUTION! DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!
• CAUTION! DO NOT USE THE UPS ON ANY TRANSPORTATION! To reduce the risk of fire or electric shock, do not use the unit on any transportation such as airplanes or ships. The effect of shock or vibration caused during transit and the damp environment can cause the unit to short out.
• CAUTION! Dispose of or recycle the UPS after the end of its life in accordance with local regulations.
• CAUTION! The output cable should not exceed 10m in length.

UNPACKING

When you receive the unit, the package should contain the following items:

1. UPS Unit

2. Faceplate

3. Rail Kit CP2RAIL02

4. Management Cable

5. Power Cord

6. User’s Manual

7. Mechanical Accessory

PRODUCT OVERVIEW

BASIC CONFIGURATION
Front Panel

1. Power Switch
2. Toolless Battery Access Door
3. LCD Module
4. Front Panel Access Tabs
5. Faceplate

Rear Panel

1. Battery Backed and Surge Protected Outlet
2. Output Circuit Breaker
3. SNMP/HTTP Network Slot
4. Cloud Monitoring (Ethernet Port)
5. Input Circuit Breaker
6. AC Inlet
7. BM Port
8. Dry Contact
9. Serial Port
10. USB Port
11. EPO/ROO Port
12. TVSS Screw
13.  Extended Battery Module Connector Socket

BM Port
Connection port for built-in battery management module on extended battery module.
Emergency Power Off (EPO) Port
The EPO function is provided by the UPS. The EPO remote switch, which is a push-back button, is installed outside the computer room and connected via a phone line, but not to any other equipment.

INSTALLATION

• The product is designed for tower installation and rack installation for 2-post rack and 4-post rack. Read and follow the procedures thoroughly before and during your installation of the product.
• The installation videos are available online. Scan the QR code below for detailed information.

Preparation

• CAUTION! It is strongly recommended to have an additional person assist this installation process if the product is heavy.
• CAUTION! It is strongly recommended that the 2-post rack be bolted to the floor prior to the installation of the product.
  1. Remove all equipment connected to the product.
  2. Make sure the product is disconnected from AC power source.
  3. Remove internal batteries to reduce weight of the unit before the installation. Refer to BATTERY REPLACEMENT section for instructions.

Rack Installation for 2-post Rack

1. Attach the brackets with provided M5 flat head screws.
2. Affix the product to the rack with suitable M5/M6 screws and cage nuts. (M5 trust head screws are provided with the product in the mechanical accessory box.)

Rack Installation for 4-post Rack

1. Use the provided M5 flat head screws to attach the brackets and provided M5 pan head screws for hanging brackets.
2. Screw the hanging rails to the rack with provided M5 pan head screws and plastic washers.
3. Lift the product upon the hanging rails and slide the unit into the rack. Affix the product to the rack with provided M5 truss head screws. If handles are needed, affix them to the brackets with M4 flat head screws.0

Tower Installation

1. Attach the brackets to the baseplate with the provided M4 flat head screws.
2. Remove the faceplate and rotate the LCD module, then re-install the faceplate.
3. Screw the rubber feet with provided M4 round head screws and then put the UPS onto the assembled tower stand. You can also put the dust covers in the screw holes on the top side of the UPS to prevent dust from falling into the unit.

BASIC OPERATION

Normal Use

1. Properly install the UPS.
2. Connect equipment to the outlets on the rear panel of UPS.
3. Plug the UPS into a grounded receptacle/ wall outlet.
4. Press the power switch on LCD module once. The display screen will light up and show “UPS On/Off” on the first line. Use the Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The display screen will show CyberPower in the first line and the UPS model in the second line. Then the Online or On Battery Indicator on the LCD module lights up, indicating the UPS is operating from utility or battery.
5. To turn off the UPS, press the power switch on LCD module once. The display screen will light up and show “UPS On/Off” on the first line. Use the Up/Down button to select “Off” or “Delay Off” and then press the Enter button to turn off the UPS. The display screen will show “Goodbye” and all the indicators will be off.

IMPORTANT! For first time usage, plug your UPS into an AC outlet to disable cold start protection. Otherwise, your UPS will not turn on.
IMPORTANT! Do not use an adapter, line conditioner, or other surge protection devices between the wall outlet and the UPS. Use of such a device may impede proper operation of the UPS.
Be aware of the following statements:

• Your UPS may be used immediately upon receipt. However, charging the battery for at least 12 hours is recommended to ensure the battery reaches its maximum charge. Charge loss may occur during shipping and storage. To recharge the battery, simply leave the unit plugged into an AC outlet. The unit will charge in either the on or off state.
• To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
• DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder, pumps or other large electrical device to the UPS. The power demands of these devices will possibly overload and damage your UPS.
• Always plug the UPS into a grounded receptacle/ wall outlet. Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands, e.g. air conditioner, refrigerator, copier, etc. Avoid using extension cords.
• To prevent the risk of electric shock, follow the steps to ground the UPS:
  • Connect a ground wire to the TVSS screw on the rear panel of UPS.
  • Connect another side of the ground wire to the ground.
• If your UPS freezes, you can do a hard reboot as below steps.
  • Press and hold the power switch on the LCD module for around 15~20 seconds; the UPS will be forcibly shut down. All indicators, display screen, and output will be off immediately.
  • After an abnormal shutdown, the UPS restarts itself when it is powered by utility. If the UPS does not restart automatically, slightly press the power switch on LCD module once to wake up the UPS to perform the auto-restart function.
• When there is no utility, you need to follow below procedures to turn on the UPS. Slightly press the power switch on LCD module once. The display screen will light up and show “UPS On/Off” on the first line. Use the Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The display screen will show CyberPower in the first line and the UPS model in the second line. Then the On Battery Indicator on the LCD module lights up, indicating the UPS is operating from battery.
  • Note : When the UPS is off, pressing and holding the power switch for around 15~20 seconds cannot turn on the UPS even though the display screen will light up for a few seconds. Follow above steps to correctly turn on the product.

CLEANING AND MAINTENANCE

• CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. There are no user serviceable parts inside except for the battery. For battery replacement, please refer to BATTERY REPLACEMENT section.
• CAUTION! Turn off the unit and unplug it from the AC power source before cleaning.
• CAUTION! Never immerse the unit in water or other liquids. Only use a soft, slightly damp cloth to wipe the surface of the unit. Do not use a spray directly to clean or disinfect the unit.
• To store the product for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every 3 months to ensure battery life.

OPERATION AND STORAGE ENVIRONMENT
To prevent risk of fire or electric shock, install or place the product in a temperature and humidity controlled indoor area, free of conductive contaminants.

NETWORK OPERATION

• Local Monitoring
• Connect either the USB cable or Serial cable to the corresponding port on the UPS and on the computer with PowerPanel Business software installed. PowerPanel Business software is available on our website. Please go to www.cyberpower.com for the free download.
• Note : USB and Serial port cannot be used simultaneously. Serial port will be disabled if the USB port is used.
• Remote Monitoring
• This product is equipped with a SNMP/HTTP network slot. If you would like to control the UPS from a remote location, especially under a private network, a CyberPower Remote Management Card (RMCARD) is required. For more information, visit www.cyberpower.com.

Cloud Monitoring
This product features an Ethernet port for Cloud Connection, which makes it easy to monitor CyberPower UPS systems from anywhere. Follow below steps to get your UPS on Cloud.

1. Hardware installation: Connect the Cloud Monitoring (Ethernet Port) on the UPS rear panel to a wall jack or network switch using a suitable Ethernet cable.

2. Application installation: Install PowerPanel Cloud App on your smartphone and then launch the application. PowerPanel Cloud application is available for download on the Apple App Store or Google Play.

3. Sign up and login.

4. Add a device in the PowerPanel Cloud App.
   Click “+” in the upper right corner of the homepage.

   • Locate the “Add Device by QR Code” to add your Cloud UPS.
   • Scan the QR Code on the top side of the UPS. If the QR Code scan was successful, click “Add” and name the device you are monitoring.
   • After the setup is completed, you will see your device on the homepage.
   • Wait till the UPS is successfully configured.

5. Start monitoring your UPS!

   • In addition to the Mobile App, you can access the PowerPanel Cloud account via a web browser:
   • https://powerpanel.cyberpower.com. For more information, please refer to the PowerPanel Cloud User’s Manual.

PRODUCT ADVANCED SETTING

LCD OPERATION GUIDE
Display Interface

1. Power Switch/Power On Indicator
2. Online Indicator
3. Fault/Warning Indicator
4. On Battery Indicator
5. Battery Fault Indicator
6. Display Screen
7. Menu Button
8. Esc Button
9. Up Button
10. Down Button
11. Enter Button

Basic Operation
Press Up/Down Button to scroll through the UPS status. Press Esc button to go back to top.

LCD Setting Guide
Press Menu Button to enter Setup Menu and use Up/Down Button to scroll through menus. Press Enter Button to go into the selected menu and use the Up/Down Button and Enter Button to select the setting item and to complete the setting. Esc Button is pressed to exit the submenu and go back to previous page.

Menu / Basic Setup
In order to better supply power to the connected equipment, it is recommended to check settings in this menu before you start using your UPS.

Menu / Ambient Setup
The settings in this menu affect the UPS display, alarm, and noise. Customize your UPS to meet your needs. Menu / Ambient Setup
The settings in this menu affect the UPS display, alarm, and noise. Customize your UPS to meet your needs.

Menu / Outlet Control

• Use this menu to configure UPS outlet performance. Outlets are divided into Critical (CL) and Non-Critical (NCL) outlets. Connect the mission critical devices into Critical outlets and nonessential equipment into NCL outlets. If equipment needs to be shut down or reboot in a specific order, plug the equipment into separate outlet groups.
• Enter the submenu “Config UPS” to configure the total output of the UPS, including CL and NCL outlets. Enter “Config NCL” if you want to have additional settings for NCL outlets, for example, cut off the power provision to the nonessential equipment during a blackout to reserve runtime for mission critical devices.
• Please note that settings configured in the “Config UPS” submenu take precedence over those in “Config NCL” for the same function. For instance, if “Uptime on Battery” is set to “Enable: 300 seconds” in the “Config UPS” submenu and “Enable: 600 seconds” in the “Config NCL” submenu, the UPS will cut off all power output, including both CL and NCL outlets, after running on battery mode for 300 seconds.

Submenu / Config UPS

Submenu / Config NCL

Menu / Test
This menu provides basic tests for users to check the current performance of the UPS.

Menu / Logs
All kinds of events are recorded and the UPS will show the last 10 events in this menu. Events are categorized into four sorts and shown in a capital letter in a single event log on the display screen: (F) Fault, (W) Warning, (S) Shutdown, and no letter for a normal transfer event.
Menu / Advanced Setup
This menu contains more adjustable and detailed items for UPS advanced usage. Read the item descriptions below thoroughly before you change the settings.

Fault Warning Display and Alarm

• The following table shows the fault and warning indications of the UPS. The warning message cycles when the UPS is still turned on. Refer to the error code below and take necessary measures.
• After the UPS shuts down or is turned off manually, the error message could disappear but the event records can be found in the Log Menu. To safely check the logs, press the power switch once and then press the Esc button to enter another operation mode – Standby Mode. Press Menu button and go to Log Menu to do a check.
• Note : When the UPS is in Standby Mode, it does not have output. All indicators will not illuminate and only the display screen lights up when the UPS is operated. To leave the Standby Mode, refer to
• BASIC OPERATION section to turn on the UPS. Or you can disconnect the UPS from the AC power source, wait for a minute, and then UPS will completely become off.

*Press any button to cancel the alarm.

EPO AND ROO CONFIGURATION

The Emergency Power Off (EPO) port is a safety feature that can be used to immediately shut down the UPS and cut off its power supply to connected equipment. It is necessary to manually press the power switch on the LCD module to restart the UPS and reapply power to connected equipment.
The Remote On/Off (ROO) shares the same port with EPO and those two functions can be used at the same time. ROO is a remote power control function which allows users not only to power on but also power off the UPS from a remote location.
Installation

1. Verify the UPS is off and unplugged.
2. The EPO/ROO interface is an IEC 60950 safety extra low voltage (SELV) circuit. Follow the appropriate circuit diagram below to wire the provided EPO cable to your EPO/ROO configuration. Connect isolated dry contacts and use ONLY latching switch.
3. After wiring, make sure the external EPO/ROO switch is not activated to enable UPS output.
4. Plug the UPS into an AC outlet and turn the UPS on via power switch on the LCD module.
5. Activate the external EPO/ROO switch to test the function. Check the status change of UPS from its LCD module.
6.  For EPO user: De-activate the external EPO switch and restart the UPS via power switch on the LCD model. For ROO user: Press the external ROO switch again to restart the UPS.

Restriction on ROO

• ROO can only turn on the UPS when utility is available.
• ROO becomes inactive if the UPS is shut down due to Fault, Low Battery, or EPO; it is necessary to manually press the power switch on the LCD module to restart the UPS and reapply power to connected equipment.
• ROO is active only when UPS power status is the same as ROO circuit.* If they are different, manually adjust the external ROO switch to synchronize current UPS status.
• For instance, the UPS is turned off via power switch on the LCD module; however, the ROO switch stays in “on” position, which means the contact is closed. Users have to manually press the external
• ROO switch to “off” position, making contact open, to reactivate the ROO, verifying the power status shown on LCD module and ROO switch is on the same page. And then users can press the external
• ROO switch again to turn on the UPS.
• • Power switch on the LCD module, software and external ROO switch can all turn on/off the UPS.

DRY CONTACT

• This UPS offers users the solution for UPS status monitoring via two output relays. Refer to NETWORK OPERATION section in this manual, verifying the UPS is connected to a computer with PowerPanel Business software installed or is equipped with RMCARD. Follow below circuit to wire your dry contact port and choose your preferred monitoring status via those interfaces.
• UPS status which can be monitored by dry contact is listed below:

Default settings of relay contacts are Power Failure and Battery Low (Normally Open).
Internal Circuit

Example Application
Supply 12VDC to the Common contact and connect LEDs to the DB9 port Pin1 and Pin8. When UPS detects utility failure or when UPS battery capacity is lower than threshold, the connected LEDs will illuminate.

BATTERY REPLACEMENT

• Read and follow the important safety instructions before servicing the batteries. Visit CyberPower official website www.cyberpower.com or contact your dealer for more information on replacement batteries.
  The battery replacement video is available online. Scan the QR code below for detailed information.
  CAUTION! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. When replacing batteries, replace with the same number of the following battery: CyberPower RBP0127 for PR750ERT2UC, CyberPower RBP0128 for PR1000ERT2UC/ PR750ERTXL2UC/ PR1000ERTXL2UC, CyberPower RBP0129 for PR1500ERT2UC/ PR2000ERT2UC/ PR2200ERT2UC/ PR3000ERT2UC/ PR1500ERTXL2UC/ PR2000ERTXL2UC/ PR2200ERTXL2UC/ PR3000ERTXL2UC.
  CAUTION! Risk of Energy Hazard, 48V, maximum 6 Ampere-hour battery. Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy through conductive materials could cause severe burns. (PR750ERT2UC)
  CAUTION! Risk of Energy Hazard, 48V, maximum 9 Ampere-hour battery. Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy through conductive materials could cause severe burns. (PR1000ERT2UC/ PR1500ERT2UC/ PR2000ERT2UC/ PR2200ERT2UC/ PR3000ERT2UC/ PR750ERTXL2UC/ PR1000ERTXL2UC/ PR1500ERTXL2UC/ PR2000ERTXL2UC/ PR2200ERTXL2UC/ PR3000ERTXL2UC)
  CAUTION! The used batteries are considered hazardous waste and must be disposed through recycling. Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by local regulations. Do not dispose of batteries in a fire. The batteries may explode.
  CAUTION! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
  CAUTION! Do not replace batteries while the UPS is in battery mode.
  CAUTION! When the battery pack is disconnected, the loads connected to the UPS are not protected from power failure.
  CAUTION! Do not use a damaged or deformed battery pack.
  Take the following precautions before replacing the battery:

  1. Remove watches, rings, or other metal objects.
  2. Use tools with insulated handles.
  3. Wear rubber gloves and boots.
  4. Do not lay tools or metal parts on top of batteries.
  5. Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground. CONTACT WITH ANY PART OF A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK. The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance (applicable to equipment and remote battery supplies not having a grounded supply circuit).

Battery Replacement Procedure

1. Remove faceplate and unscrew the thumbscrews on battery cover and then open the battery cover. Note: Thumbscrews are designed fixed on the battery cover, do not remove them from the metal cover.
2. Disconnect the battery and battery management module connector.
3. Insert the new battery pack. Assemble the connectors, thumbscrews and faceplate. Recharge the unit for at least 12 hours to ensure the UPS performs expected runtime.

Reminder: Battery Change Date is optional setup information for users to record the installation date of battery pack. It can be adjusted through LCD module in Advanced Setup Menu or through software.

TROUBLESHOOTING

Additional troubleshooting information can be found at www.cyberpower.com.

DISPOSAL
The Waste Electrical and Electronic Equipment (WEEE) Directive aims to contribute to sustainable production and consumption by contributing to the efficient use of resources and the retrieval of secondary raw materials through re-use, recycling, and other forms of recovery. The symbol on this product and/or its packaging indicates that the product must be disposed of separately from ordinary household wastes at its end of life. Contact your related WEEE management authority, local office, or your household waste disposal service about information on the recycling drop off site.

BATTERY DISPOSAL

• This product contains non-spillable lead acid batteries. The used batteries are considered hazardous waste and must be disposed through recycling. Do not dispose of used batteries with your ordinary household wastes. Dispose of the batteries according to local regulations.
• Note : Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by local regulations.

REGULATORY COMPLIANCE

FCC Compliance Statement (PR750ERT2UC/ PR1000ERT2UC/ PR1500ERT2UC/ PR2000ERT2UC/ PR2200ERT2UC/ PR750ERTXL2UC/ PR1000ERTXL2UC/ PR1500ERTXL2UC/ PR2000ERTXL2UC/ PR2200ERTXL2UC)
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

• If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help

Important: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canadian Compliance Statement (PR750ERT2UC/ PR1000ERT2UC/ PR1500ERT2UC/ PR2000ERT2UC/ PR2200ERT2UC/ PR750ERTXL2UC/ PR1000ERTXL2UC/ PR1500ERTXL2UC/ PR2000ERTXL2UC/ PR2200ERTXL2UC)
CAN ICES-3 (B)/NMB-3(B)
VCCI Compliance Statement (PR750ERT2UC/ PR1000ERT2UC/ PR1500ERT2UC/ PR2000ERT2UC/ PR2200ERT2UC/ PR750ERTXL2UC/ PR1000ERTXL2UC/ PR1500ERTXL2UC/ PR2000ERTXL2UC/ PR2200ERTXL2UC)

FCC Compliance Statement

• (PR3000ERT2UC/ PR3000ERTXL2UC)

• This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

• Note : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

• Important : Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

• Canadian Compliance Statement (PR3000ERT2UC/ PR3000ERTXL2UC) CAN ICES-3 (A)/NMB-3(A) VCCI Compliance Statement (PR3000ERT2UC/ PR3000ERTXL2UC)

• Technical Support is available on our website.

• Visit CyberPower www.cyberpower.com at to get more information.

Copyright © 2024 Cyber Power Systems, Inc. All rights reserved. CyberPower and the CyberPower logo are trademarks of Cyber Power Systems, Inc., and/or affiliates, which are registered in many countries and regions. All other trademarks are the property of their respective owners.

References

• CyberPower UPS Systems, Battery Backup, PDUs, USB Surge Protectors
• powerpanel.cyberpower.com

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