PetSafe PAC19-15793 Electronic SmartKey User Manual

July 26, 2024
PetSafe

PetSafe PAC19-15793 Electronic SmartKey

Launch Date: October 15, 2007
Price: $17.99

Introduction

The PetSafe PAC19-15793 Electronic SmartKey is an important add-on that makes PetSafe’s electronic pet doors work better and be more convenient. This SmartKey, which was made with advanced RFID technology, lets your pets come and go easily from your home without letting other animals in. It’s made of strong materials so it can handle daily use, and it’s simple to connect to most collar ID tags. This key makes sure everything works smoothly by opening the pet door automatically as your pet gets close. A variety of PetSafe electronic pet doors can be used it, but not the SmartDoor Plus model. It works reliably and adds extra protection. The SmartKey runs on batteries, which come with the device and are meant to last for three to six months. It is a simple but effective way to control pet access and is great for homes with more than one cat.

Specifications

  • Item Weight: 0.718 ounces (approximately 0.02 kilograms)
  • Department: Pet Supplies
  • Batteries: 1 Lithium Metal battery (included)
  • Item Package Dimensions (L x W x H): 4.45 x 3.46 x 1.3 inches
  • Brand Name: PetSafe
  • Target Audience Keyword: Dogs, reptiles, amphibians
  • Country of Origin: China
  • Model Name: PAC19-15793
  • Color: Black
  • Size: Key Only (1 Pack)
  • Material: Metal
  • Age Range Description: All Stages
  • Style: Key Only

Package Includes

  • 1 x Electronic SmartKey
  • 1 x Battery Compartment Cover
  • 1 x Instruction Manual

Features

Automatic Detection:

  • Function: The SmartKey uses RFID (Radio Frequency Identification) technology to communicate with the PetSafe electronic pet door. When your pet with the SmartKey approaches the door, it automatically sends a signal to unlock the flap, allowing your pet easy entry or exit.
  • Benefit: This automation eliminates the need for manual operation, providing seamless and effortless access for your pet.

Compatibility:

  • Function: Specifically designed to work with PetSafe electronic pet doors.
  • Benefit: Enhances the convenience and security of your pet door system by ensuring that only your pet can trigger the door to unlock. However, it’s not compatible with the PetSafe SmartDoor Plus model.

Durable Design:

  • Function: Constructed from robust plastic and electronic components.
  • Benefit: Ensures long-lasting performance and withstands the wear and tear from daily use. Ideal for active pets.

Easy to Attach:

  • Function: Comes with a secure attachment system that fits most collar ID tags.
  • Benefit: Simplifies the process of attaching the SmartKey to your pet’s collar, making it easy to use and adjust.

Enhanced Security:

  • Function: Uses RFID technology to keep out unwanted animals while allowing authorized pets to access the home.
  • Benefit: Provides peace of mind by preventing stray animals from entering your home.

Waterproof Capability:
The electronic pet door key is waterproof up to a depth of 5 feet, making it suitable for pets that might get wet or go for a swim. ****

Unlocks Door for Your Pet:

  • Function: Designed to let your pet come and go freely when wearing the SmartKey.
  • Benefit: Fits most collar ID tags, ensuring versatility and ease of use for different pets.

Indoor and Outdoor Access:

  • Function: The SmartKey sends a signal to the electronic pet door to lock and unlock the flap.
  • Benefit: Helps in maintaining indoor comfort and security while allowing outdoor freedom for your pet.

Multiple Pets:

  • Function: Can be used as a replacement or to add additional pets to your existing electronic pet door setup.
  • Benefit: Allows flexibility and accommodates households with multiple pets.

Door Compatibility:

  • Function: Compatible with all sizes of the PetSafe Electronic Pet Door.
  • Benefit: Ensures that the SmartKey works with various sizes of PetSafe pet doors, but is not suitable for the SmartDoor Plus model.

Long Lasting:

  • Function: Battery included and has a lifespan of 3-6 months depending on usage.
  • Benefit: Reduces the need for frequent battery changes, providing reliable operation over time.

Quality Promise:

  • Company History: PetSafe has been a trusted leader in pet behavior, containment, and lifestyle innovations since 1998.
  • Benefit: Backed by a reputable brand known for high-quality pet products, ensuring reliability and customer satisfaction.

Usage

  • Insert Battery: Open the battery compartment and insert the required batteries (refer to the manual for battery type).
  • Attach to Collar: Securely attach the SmartKey to your pet’s collar.
  • Install Pet Door: Make sure your PetSafe electronic pet door is installed and functioning properly.
  • Automatic Operation: When your pet approaches the electronic pet door with the SmartKey, the door will automatically unlock for easy entry.

Care and Maintenance

  • Regular Cleaning: Wipe the SmartKey with a damp cloth to remove dirt and debris. Avoid using harsh chemicals.
  • Battery Replacement: Replace the batteries as needed to ensure continued operation. Check the manual for battery replacement instructions.
  • Inspection: Regularly inspect the SmartKey for any signs of wear or damage, and replace if necessary.

Troubleshooting

Issue Possible Cause Solution
SmartKey Not Working Batteries may be depleted or improperly
installed. Replace or reinsert the batteries according to the manual.
Pet Door Not Unlocking SmartKey may not be properly attached to the
collar. Ensure the SmartKey is securely attached to your pet’s collar.
Pet Door Not Recognizing SmartKey Compatibility issues or malfunction.

Confirm SmartKey is compatible with your PetSafe door model.
SmartKey Intermittently Not Working| Low battery power or interference.| Check battery level and replace if necessary; reduce interference.
Door Locking/Unlocking Erratically| Possible signal interference or alignment issue.| Ensure SmartKey is within range and correctly aligned with the sensor.
Physical Damage to SmartKey| Wear and tear from use.| Inspect for any visible damage and replace if needed.

Pros and Cons

Pros

  • Enhances pet freedom and convenience.
  • Easy to program and use.
  • Durable and water-resistant design.

Cons

  • May be too bulky for smaller pets.
  • The battery may require frequent checks and replacements.

Customer Reviews

Customers appreciate the convenience and ease of use of the PetSafe SmartKey. Many report that it allows their pets to come and go freely without the hassle of manual doors. However, some users have noted concerns about the durability of the key, especially with larger, more active pets.

Contact Information

Phone Support

  • Customer Care Center : 1-866-738-4379 (available Monday to Friday, 8 AM to 7 PM ET)

Email Support

Mailing Address

PetSafe Ltd
Chorley Business & Technology Centre, Building N4, East Terrace, Euxton, Chorley PR7 6TE, United Kingdom

Warranty

PetSafe typically offers a limited warranty on their products. For specific warranty details, customers should refer to the product packaging or contact customer service directly.

FAQs

What is the PetSafe PAC19-15793 Electronic SmartKey?

The PetSafe PAC19-15793 Electronic SmartKey is a device designed to work with PetSafe electronic pet doors, allowing pets to automatically unlock the door when they approach.

How does the PetSafe PAC19-15793 Electronic SmartKey work?

The PetSafe PAC19-15793 Electronic SmartKey uses RFID technology to communicate with PetSafe electronic pet doors, automatically unlocking the door when the SmartKey is detected.

Is the PetSafe PAC19-15793 Electronic SmartKey compatible with all PetSafe pet doors?

The PetSafe PAC19-15793 Electronic SmartKey is compatible with most PetSafe electronic pet doors but is not designed to work with the PetSafe SmartDoor Plus model.

What type of battery does the PetSafe PAC19-15793 Electronic SmartKey use?

The PetSafe PAC19-15793 Electronic SmartKey uses a Lithium Metal battery, which is included with the SmartKey.

How long does the battery in the PetSafe PAC19-15793 Electronic SmartKey last?

The battery in the PetSafe PAC19-15793 Electronic SmartKey typically lasts between 3 to 6 months, depending on usage.

What color is the PetSafe PAC19-15793 Electronic SmartKey?

The PetSafe PAC19-15793 Electronic SmartKey is black.

How do you attach the PetSafe PAC19-15793 Electronic SmartKey to your pet’s collar?

The PetSafe PAC19-15793 Electronic SmartKey easily attaches to your pet’s collar using a secure attachment system designed for most collar ID tags.

What materials are used to make the PetSafe PAC19-15793 Electronic SmartKey?

The PetSafe PAC19-15793 Electronic SmartKey is made from durable plastic and metal components.

What should you do if the PetSafe PAC19-15793 Electronic SmartKey is not working?

If the PetSafe PAC19-15793 Electronic SmartKey is not working, check the battery, ensure it is securely attached to the collar, and confirm compatibility with your PetSafe electronic pet door.

How can you replace the battery in the PetSafe PAC19-15793 Electronic SmartKey?

To replace the battery in the PetSafe PAC19-15793 Electronic SmartKey, open the battery compartment, remove the old battery, and insert a new Lithium Metal battery.

What is included in the package with the PetSafe PAC19-15793 Electronic SmartKey?

The package for the PetSafe PAC19-15793 Electronic SmartKey includes the SmartKey itself and one RFA-67 battery.

Video- PetSafe PAC19-15793 Electronic SmartKey

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