PetSafe Stay & Play® Compact Wireless Fence User Guide
- June 3, 2024
- PetSafe
Table of Contents
PetSafe Stay & Play® Compact Wireless Fence
Stay & Play® Compact Wireless Fence
Before we begin:
As you set up your new wireless fence, keep in mind:-
-
This product creates a wireless play area for your pet to explore
The transmitter works by emitting a radio signal in a 22 to 105 foot radius in all directions that creates a circular boundary called the pet area.
Small flags will visually reinforce where the boundary zone is. Once your dog is properly trained, you will be able to remove the flags and allow your dog to roam freely in the pet area. If your dog roams outside the pet area, the collar sounds a warning tone, then delivers a safe static correction through the contact points. The correction is designed to get your dog’s attention and prompt him to return to the safety of the pet area. -
It may take a few tries to set up your transmitter
The transmitter is the source of the radio signal and will always be at the exact center of the pet area. It should be placed off the floor in your home, away from any large metal objects. You may need to move the transmitter a few times before you find the best spot. -
It is important to keep your pet comfortable and safe
Avoid leaving the receiver collar on your dog for more than 12 hours a day. Before beginning, please read this guide and the customer care guide thoroughly for important safety information about how to fit and use the receiver collar. Take care to choose the best correction level for your pet’s temperament. Many dogs respond well to tone-only correction after proper training. This product limits static correction duration to 15 seconds to prevent over-correction. In the unlikely event your pet leaves the pet area, he will not receive a static correction upon his return. -
Training time may vary from pet to pet
Properly training your pet is essential to the success of the wireless fence. Check out the training guide included with this product to read through our recommended training method.
Keep your best friend safe on his home turf.
What you have
What you need
- Screwdriver
- Scissors
- Lighter
- Tape measure
- Non-metallic collar and leash
To start, you’ll need to locate the charging jack on the front of the collar.
It is under the strap, covered by a rubber plug.
Insert the charging cable into the collar charging jack, then plug the charger
into a wall outlet. The collar light will glow red when it is charging and
will turn green once charging is complete.
The collar will achieve a full charge in 2–3 hours. Remember to replace the
rubber plug once the collar is done charging. Each charge can last up to 3
weeks depending upon frequency of use.
Once the collar is charged, press and hold the mode button for 5 seconds to
turn it on.
To determine the correction level, press the mode button once and then count
the red flashes (1 flash = level 1, 2 flashes = level 2, and so on).
To increase the correction level, press the mode button once to view the
current correction level, then press the mode button again within 5 seconds.
Each time you press the mode button within 5 seconds of the previous set of
flashes, the correction level increases by one. The levels increase from 1 to
6, and then start over at 1.
We recommend setting the correction to level 2 (low static) or above for set-
up.
Use our wireless fence planner at
petfenceplanner.petsafe.net/wireless to get a good idea of where to place the
transmitter in your home, as well as to identify the approximate range you
will need the pet area to be.
Make sure the transmitter is at least 2 feet above the floor on the ground
level of your home in a dry, well ventilated area where temperatures do not go
below 15°F or above 104°F.
The transmitter should sit on a non-metal table or other hard surface at least
3 feet from large metal objects (washing machine, water heater, etc.), as they
may affect the size and shape of your pet area. Placing the transmitter in a
metal building, shed, or home with a metal roof can reduce its maximum
range.
Plug the transmitter’s power adaptor into a wall outlet, then insert the other
end into the power jack on the underside of
the transmitter.
Turn the transmitter on using the power switch on the back.
The light on the front of the transmitter will light up blue when the
transmitter is powered on and functioning correctly.
Now you will adjust the transmitter’s range so that the pet area lies within
your desired boundaries and only covers areas that are safe.
The LCD screen on the back of the transmitter displays how far the pet area
radius extends in all directions.
The ft/m button lets you select the unit of measure you wish to use; feet or
meters.
Use the + and – buttons below the LCD screen to increase or decrease the size
of the pet area until it matches the results you got from the online pet fence
planner or from your estimation.
Once your boundary is set, it’s important to walk your yard and make sure the
pet area stops at any critical points in your yard, and at least 10 feet away
from any danger zones like roadways. The easiest way to do this is to use your
collar and test light tool.
Make sure that the transmitter and collar are on and that the collar’s
correction level is set to 2 or above.
Hold the test light tool contacts to the collar contact points. Walk toward a
critical point in your yard, holding the collar about waist high until the
collar emits a warning tone and the test light tool flashes. Repeat this
process at every critical point and adjust your pet area or move your
transmitter as necessary.
Now that your pet area is set, it’s time to place the boundary flags. They
will act as a visual aid for your dog during the training phase.
Hold the test light contacts to the collar contact points and walk to toward
the boundary zone while holding the collar at waist height.
The exact moment the collar beeps, place a boundary flag in the ground and
walk back into the pet area approximately 5 feet or until the collar stops
beeping.
Repeat this process around the entire boundary zone until it is marked with
flags at least every ten feet. The more flags you place in your yard, the
easier it will be for your dog to see where the boundary zone
is.
The collar must fit your pet safely and comfortably to work properly. For
safety, press and hold the mode button on the collar until it
turns off.
With your pet standing comfortably, place the receiver collar on him with the
logo side facing up and the contact points underneath your pet’s neck,
touching the skin. The fit should be snug but not constricting, so you should
be able to insert one finger between the end of a contact point and your pet’s
neck. If your pet has long or thick hair, you may need to trim it or switch to
the long contact points.
Once the fit is right, mark the desired length. Plan for growth if your pet is
young or grows a thick winter coat. Take the receiver collar off of your pet
and cut off the excess, then use a lighter to fuse the frayed ends. Turn it on
and verify 1 flash (tone only) then place the collar on your pet.
Important: Check the receiver collar fit and charge it regularly. Take the
collar off when your dog is not using it.
The first two weeks of training are the most important.
Now that your wireless fence is up and running, it’s time to train your pet.
The goal is for him to enjoy the new play area while avoiding the boundary
zone. We have provided a guide to make the training process quick, easy, and
fun for you and your pet.
With a little time and a lot of praise, your pet will learn how to roam freely
within the pet area.
Whether your pet loves rolling on his back in the grass or playing a game of
fetch, the PetSafe® Stay & Play® Compact Wireless Fence will give him the
freedom to safely enjoy the great outdoors.
Set your pal on the path to success with some fun, consistent training.
Helpful information
Resolving alarms
- If your transmitter begins sounding an alarm, it means that your boundary is no longer active, and your pet is no longer being contained. Before attempting to resolve the issue, make sure your pet is safe and secure within your home.
- There are four reasons why your transmitter may sound an alarm, all of which are indicated by an icon on the transmitter’s LCD screen.
- The alarm sounds an intermittent triple tone when the transmitter is too hot. Relocate it to a well-ventilated area and let it cool down.
- The alarm sounds an intermittent double tone when the transmitter is too close to a metal object. To prevent damage to the transmitter, move it away from the metal object.
- The alarm sounds an intermittent single tone when the transmitter has lost power. Check that the power adaptor is connected properly and that it is plugged into a functioning power source.
- The alarm sounds a continuous tone when the transmitter is experiencing a critical failure. Contact the Customer Care Center for a replacement.
- Once you have resolved any alarms, press the ALARM button on the back of the transmitter for 5 seconds to reset it.
- The transmitter can be mounted to a wall inside your home if you wish. You can cut out the mounting template on the next page for assistance.
Mounting the transmitter
Documents / Resources
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PetSafe Stay & Play® Compact Wireless
Fence
[pdf] User Guide
Stay Play Compact Wireless Fence
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>