ZKTeco SenseFace 3 Series Door Sensor and Auxiliary User Guide

: July 15, 2024
: ZKTECO

ZKTeco SenseFace 3 Series Door Sensor and Auxiliary

Specifications

Product Name: SenseFace 3 Series
Version: 1.0
Dimensions: 6.54″ x 2.48″ x 0.98″ (166.0mm x 63.0mm x 25.0mm)
Features: Microphone, Camera, Near-Infrared Flash, 2.8-inch Touch Screen, Fingerprint Sensor, Card Reading Area, Reset Button, USB Interface, Speaker, Tamper Switch, Terminal Bloc \

Product Usage Instructions

Installation Environment
Install the product indoors only. Avoid installation near glass windows, direct sunlight exposure, and any heat sources near the device.
Device Installation
Attach the mounting template sticker to the wall.
Drill holes according to the mounting paper.
Fix the backplate on the wall using wall mounting screws.
Pass the wires through the wiring hole and connect them to the device.
Snap the device onto the backplate and push it down into place.
Fasten the device to the backplate with a security screw.
Standalone Installation
Connect additional components like door sensors, Wiegand card readers, RS485 devices, locks, exit buttons, smoke detectors, wireless doorbells, etc., based on your requirements.
Ethernet Connection
Establish a connection between the device and software using an Ethernet cable. Set IP addresses as necessary to ensure proper communication with the software.
Power Connection
Use an AC Adapter DC12V, 3A for power supply. Ensure compatibility with other connected devices by using an adapter with higher current ratings if power-sharing is required.
Exit Button, Door Sensor & Auxiliary Connection
Connect exit buttons, door sensors, and auxiliary devices following the specified wiring diagram for proper functionality.
RS485 Connection
Connect RS485 devices like door sensors and readers as per the provided instructions to ensure seamless data transmission.
Lock Relay Connection
Connect locks with normally opened or normally closed configurations using the appropriate terminals for secure access control.
Wiegand Reader Connection
Connect Wiegand readers using the designated terminals and select either Wiegand input or output function based on your Wiegand device requirements.

Frequently Asked Questions (FAQ)

Q: Can I install the SenseFace 3 Series product outdoors?
A: No, it is recommended to install the product indoors only to ensure proper functioning and longevity.
Q: How do I set up the IP address for Ethernet connection?
A: Navigate to [Comm.] > [Ethernet] > [IP Address] on the device and input the required IP address based on your network configuration.
Q: What type of power adapter should I use for the SenseFace 3 Series?
A: Use an AC Adapter DC12V, 3A for optimal power supply. Consider using adapters with higher current ratings when sharing power with other devices.

Quick Start Guide
SenseFace 3 Series
Version: 1.0
Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between the actual product and the written information in this manual.

Overview

Microphone
Camera
Near-Infrared Flash
2.8-inch Touch Screen
Fingerprint Sensor
Card Reading Area
Reset
USB Interface
Speaker
Tamper Switch
Terminal Block

Note : Not all products have the function with , the real product shall prevail.

Installation Environment

Device Installation

Install on the wall

Attach the mounting template sticker to the wall, and drill holes according to the mounting paper.
Fix the backplate on the wall with the wall mounting screws.
After passing the wires through the wiring hole and connecting them to the device, and then snap the device onto the backplate and push it down into place.
Fasten the device to the backplate with a security screw.

Standalone Installation

Terminal Block

Ethernet Connection

Establish the connection between the device and the software using an Ethernet cable. An illustrative example is provided below:

Tap on to enter the main menu. And then click on [Comm.] > [Ethernet] > [IP Address] to input the IP address.
Note : In LAN, IP addresses of the server (PC) and the device must be in the same network segment when connecting to the software.

Power Connection

Exit Button, Door Sensor & Auxiliary Connection

RS485 Connection

Lock Relay Connection

The system supports both Normally Opened Lock and Normally Closed Lock. The NO LOCK (normally opened at power on) is connected with ‘NO’ and ‘COM’ terminals, and the NC LOCK (normally closed at power on) is connected with ‘NC’ and ‘COM’ terminals. Take NC Lock as an example below:

Device not sharing power with the lock
Device sharing power with the lock

Wiegand Reader Connection

Note : The Wiegand interface is shared, and the user can choose to use either the Wiegand input or Wiegand output function to interface with different Wiegand devices.

User Registration

Click to enter the Main Menu screen. When a super administrator is set up, administrator verification is required when entering the menu. For security purposes, it is recommended to register a super administrator when using it for the first time.
Method 1: Registering on the device
Click > [User Mgt.] > [New User] to register a new user. The options include entering the user ID and Name, setting User Role and Access Control Role, registering Face, Fingerprint, Card Number,
Password and Profile Photo.

Method 2: Register on ZKBio CVAccess software
Please set the IP address and cloud service server address in the COMM. menu option on the device.

Click [Access] > [Access Device] > [Device] > [Search] to search the device on the software. When an appropriate server address and port is set on the device, the searched devices are displayed automatically.
Click [Add] in operation column, a new window will pop-up. Select Icon type, Area, and Add to Level from each dropdowns and click [OK] to add the device. Click [Personnel] > [Person] > [New] and fill in all the required fields to register a new users in the software.
Click [Access] > [Device] > [Control] > [Synchronize All Data to Devices] to synchronize all the data to the device including the new users.
For more details, please refer to the ZKBio Access User Manual.

Method 3: Register on the phone
Once the ZKBio Access software is installed, the users could enroll their face via a browser application on their own mobile phone.

Click [Personnel] > [Parameters], input ‘’http://Server address: Port’’ in the QR Code URL bar. The software will automatically generate a QR code. Scan the QR code or login onto ‘’http://Server address: Port/app/v1/address’’ by the mobile phone to register users.
The users will be displayed in [Personnel] > [ Pending Review].

Ethernet and Cloud Server Settings

Click > [COMM.] > [Ethernet] to set the network parameters. If the TCP/IP communication of the device is successful, the icon will be displayed in the upper right corner of the standby interface.
Click > [COMM.] > [Cloud Server Setting] to set the server address and server port, that is, the IP address and port number of the server after the software is installed. If the device communicates with the server successfully, the icon will be displayed in the upper right corner of the standby interface.
Note : While pairing the device with ZKBio CVAccess software. Make sure that the option Enable Domain Name is disabled and the correct server address and port are entered.

Configuring Wi-Fi ★

Tap on to view the menu. Click [COMM.] > [Wi-Fi Settings] to configuring Wi-Fi. When Wi-Fi is enabled, select the searched network.
Enter the password, and click Connect to Wi-Fi (OK). The connection succeeds, with icon displayed on the status bar. You can also select Add Wi-Fi Network to add Wi-Fi manually.

Connect the Wireless Doorbell★

This function needs to be used with the wireless doorbell.
First, power on the wireless doorbell. Then, press and hold the music button for 1.5 seconds until the indicator flashes to indicate it’s in pairing mode. After that, click on the device icon , if the wireless doorbell rings and the indicator flashes, it means the connection is successful.
After a successful pairing, clicking the icon of the device will ring the wireless doorbell.
Note : Generally, each device connects to one wireless doorbell.

SIP Settings

Setting call options on the device
Click >[Intercom] > [SIP Settings] > [Call Options] to set the SIP common parameters.
Mode 1: Local Area Network
Note : When the SIP Server function is enabled, the Contact List menu are not displayed. To use Contact List, turn off the SIP Server.

Calling by IP Address

Set the IP address on the indoor station, Tap [Menu] > [Advanced] > [Network] > [1. Network] > [1. IPv4].
Note : Indoor station IP address and the device IP address must be in the same network segment.
Click icon on the standby page to enter the call page, users can call the IP address of the indoor station.

Calling by Shortcut

Click >[Intercom] > [SIP Settings] > [Contact List].
Click [Add], input device number and call address to add a new contact member. Note: Call address and the device must be in the same network segment.
Click [SIP Settings] > [Calling Shortcut Settings], select any item except admin, and enter the form information you just uploaded.
Then you can enter the device number or click shortcut key in the call screen to directly implement the video intercom.

Direct Calling Mode

Click >[Intercom] > [SIP Settings] > [Contact List].
Cl ick [Add], input device number and call address to add a new contact member. Note: Call address and the device must be in the same network segment.
Click [SIP Settings] > [Calling Shortcut Settings] > [Call Mode] > [Direct Calling Mode] > [Add]. Select the IP addresses of the indoor stations that you want to call, then the indoor stations will be displayed in the list.
Then you can tap the icon on the device to call the indoor stations at the same time.

Mode 2: SIP Server

Click >[Intercom] > [SIP Settings] > [Local Settings] to enable the SIP server.
Click [Master Account Setting] / [Backup Account Setting] to set the SIP server parameters.
Click icon on the standby page to enter the call page, once the SIP is set up correctly, a green dot will appear in the upper right corner of the call page to indicate that the device is connected to the server. You can call the account name of the indoor station.

Note : When users need to enable SIP server, they need to purchase the server address and password from the distributor, or build the server confidently.

ONVIF Settings

This function needs to be used with the Network Video Recorder (NVR).

Set the device to the same network segment as the NVR.
Click > [Intercom] > [ONVIF Settings] to set the User Name and Password. Note: If the Authentication function is disabled, then there is no need to input the User Name and Password when adding the device to the NVR.
On the NVR system, click [Start] > [Menu] > [Channel Manage] > [Add Channel] [Refresh] to search for the device.
Select the checkbox for the device you want to add and edit the parameters in the corresponding text field, then click on [OK] to add it to the connection list.
After successfully adding, the video image obtaining from the device can be viewed in real-time.

For more details, please refer to the NVR User Manual.