promed AC-4000 Air Purifier Instruction Manual

: June 3, 2024
: promed

Table of Contents

BEFORE COMMISSIONING
DESCRIPTION OF THE DEVICE
SAFETY INSTRUCTIONS
SPECIAL QUALITY FEATURES
COMMISSIONING THE DEVICE
Display description (functions)
CARE INSTRUCTIONS
ERROR MESSAGES
DISPOSAL
WARRANTY
References
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promed AC-4000 Air Purifier

promed AC-4000 Air Purifier

BEFORE COMMISSIONING

Overview

A. Front cover
B. Air quality indicator
C. Particle sensor
D. Air outlet
E. Operating panel and display
F. Power cord
G. Air inlet
H. UV tubular lamp
I. Combi filter
J. Aluminium pre-filter
K. Remote control
L. Timer function
M. On/Off
N. Fan speed I, II, III, circulating
O. Child safety lock
P. Disinfection
Q. Automatic control
R. Sleep mode
S. Ionisation

DESCRIPTION OF THE DEVICE

Please read the manual carefully before using the device for the first time. Thank you for choosing the Promed AC-4000 air purifier. A clean environment is not only important for persons suffering from allergies. We all need clean air which is free from aerosols, viruses, bacteria, NL fine dust, gases and odour to ensure our wellbeing and health. The Promed AC-4000 can contribute to strengthening the immune system. The device is only intended for domestic use and not for commercial applications or for the use in hospitals or doctor’s surgeries, and it serves exclusively for cleaning the air in closed indoor spaces. To be able to enjoy the benefits of your air purifier for as long as possible, please read RU this manual carefully and follow the care and safety instructions. Please keep this manual in a safe place for future use or if you want to give the device to somebody else.

We, the manufacturer, cannot be held liable for any injuries or damages to persons or objects resulting from PL disregard of this manual. We hope you enjoy your new Promed AC-4000. In the following, we want to improve your understanding of the device. Please read the manual before using the device.

SE Scope of delivery:
– AC-4000 air purifier (item no. 334000)
– Aluminium pre-filter and combi filter (filter set, item no. 334001)
– UVC disinfection tubular lamp (item no. 334002)
– Remote control (item no. 334003), operating manual (item no. 983340)

SAFETY INSTRUCTIONS

Please read the following safety instructions carefully before using this device. The safety instructions stated below are to prevent injuries to you and other persons. Moreover, they should be observed to prevent damage to the device.

Please consider before commissioning:
A. Voltage supply of the device: 220 – 240 VAC.
B. If there are any problems with the device, please send it to the manufacturer.
C. Only for use in indoor spaces.
D. When using an electronic device in the presence of children, an attentive supervision is required.

DANGER!

Do not bring the power cord into direct contact with water or other liquids.
Do not use the device in the bathtub, shower, pool, sauna or outdoors.
Before using the device, verify every time that all components of the device are in a flawless state. In case of a defect or a malfunction, switch off the device immediately and disconnect the power adapter plug form the grid.
Repairs may only be carried out by the manufacturer. Do not open the device. The individual device components may not be disassembled, repaired or modified.
Do not carry or pull the device by the mains cable. Disconnect the cable from the socket by pulling the plug, not the cable.
Do not pull the mains cable across sharp edges, do not clamp it, do not let it hang loose, do not lay or hang it over hot objects (e.g. stove plates) or open flames, and keep away from heat or oil.
Only use extension cables after having verified that they are in a flawless state.
Have the power cord replaced immediately by an expert if it is damaged.
Do not use the device if the power cord has been damaged, if the device has fallen down or come into contact with water.
Disconnect the mains cable when you are not using the device.
Only operate the product with original spare parts. Do not use any third-party filters or UV lamps.
Switch off the device before using insect spray. After the use of insect spray, the room must be well ventilated before turning on the air purifier.
Avoid contact with open fire and easily flammable materials.
Do not insert any objects in the openings of the device.
Do not place the product directly in front of an air-conditioning unit, air humidifier or any other electrical device.
The device may not be used by small children (0-3 years).
The device may be used by children from 8 years and by persons with reduced physical, sensory or mental abilities or a lack of experience and knowledge, if they are supervised by a person responsible for their safety of if such a person has instructed them accordingly about the use of the device so that they understand the associated risks.
Children may not play with the device.
Cleaning and maintenance tasks may not be performed by children without supervision. Do not use any alcohol or organic solvents for cleaning the housing.
An electronic device is not a toy. Children do not recognize the risks which can occur when handling electronic devices. Use and store the device out of the reach of children.
Always disconnect the mains plug from the socket before carrying out any maintenance work.

WARNING!

Do not leave the device without supervision when there are children or persons not used to handling the device around.
Only use the device for applications as described in this manual.
Do not allow children to play with the packing material as there is a risk of suffocation.
Do not place or use the device on hot surfaces or near open gas flames to prevent the casing from melting.
Do not store the device near a sink or a bathtub as it may fall or be pulled into the sink or the bathtub.

Attention !

Never open the front cover during operation.
Never cover the air outlet!
Pull the plug from the socket before installation, cleaning and inactivity.
Make sure that no liquids enter the interior of the housing. This will not only damage the product, there is also a risk of fire.
Only place the product on plane surfaces.
Make sure that the lateral air inlets of the product are not covered or closed.
Close doors and windows to quickly and efficiently clean the air in that room.
The air purifier is only intended for cleaning the air of private rooms (e.g. living room, bedroom, storage room or basement rooms). The user must comply with the operating parameters specified in this manual. The device may only be used in accordance with its specifications. Any use going beyond these specifications is regarded as improper use. The user/operator, and not the manufacturer, shall be liable for any damage or injury resulting from the improper use of the device.
When using an application (app) for operating the unit, the user enters a contractual relationship with the app provider; Promed shall not assume any guarantees or liability in the event damage caused by such use.

Note : Please be sure to wear a facemask and gloves when replacing the filter.

Attention !

The use of an air purifier does not release you from the obligation of observing the general hygiene rules, maintaining a safety distance from other persons (social distancing) and wearing a face mask, if applicable.

SPECIAL QUALITY FEATURES

High filter capacity

The 3-level pre-filter removes larger particles such as dust, hairs, dead skin flakes, etc. It can be cleaned by means of a vacuum cleaner and clear water.
The HEPA filter H13 is a highly efficient particle filter and one of the most important filters in the air purifier. It can effectively filter smoke, dust, hairs, fine dust particles (PM2.5) and other particles which are hazardous to the human body. Particles of a size of 0.3 microns are filtered out with accuracy of 95 to 99.95%.
The carbon filter can effectively absorb organic substances, efficiently remove odour and eliminate volatile organic compounds, such as formaldehyde, toluene, hydrogen sulphide, chlorobenzene and air pollutants.
The photocatalytic filter can effectively remove toxic and harmful gases, such as formaldehyde, from the air and efficiently clean the air; at the same time, it can effectively kill a multitude of bacteria and viruses and break down the toxins released by bacteria or fungi.

UV disinfection
The UV disinfection lamp disinfects the photocatalytic filter and the area behind the filter unit through exposing them to ultraviolet light and radiation.

Air quality sensor and air indicator display
Analysis of the room air quality and effective control of the device through precise particle measurement.

Timer function
Selectable operating period of 1 to 9 hours.

Anions
The ion generator generates 5 million anions/cm³ which improve the air quality and help ensure the user’s health

COMMISSIONING THE DEVICE

Please check that the scope of delivery is complete before commissioning the device.

**** Only use original parts!

Note

For commissioning, please remove the protective film of the device. Subsequently, remove the front cover (A) by reaching into the air inlet slots on the left and right with your fingers and pulling the cover off towards the front.
Then remove the two filters (I and J) and the their protective film.
Now check that the UV tubular lamp (H ) is correctly installed.
Then insert the filters into the device again: first the combi filter (I) and then the aluminium pre-filter (J). When doing so, ensure that the pulling straps at the filters are always pointed towards you. Slide the filters into the opening until they reach the stop; ensure that you only touch the filters at their edge.
Now insert the front cover into the lower guides and latch it in the upper retaining magnets.
Then insert the mains plug into a socket. Initially, all light indicators of the display will be illuminated, then the On/Off button will flash. You can then operate the unit via the remote control or directly at the device.
The unit is started by actuating the On/Off button.
The display shows the current settings of the unit and the measuring values (room temperature, humidity and fine dust content in the air). When a certain function is active, the corresponding button flashes. The sensor buttons acknowledge every press with a “beep” sound.

Display description (functions)

Display description

| Button for activating and deactivating the device.
---|---
| Button for setting the fan speed in 3 levels. (On the remote control I, II, III, circulating
| Button for the timer control; each time the button is pressed increases the runtime by one hour; the maximum runtime is 9 hours. The device switches off automatically once the set time has expired.
| Automatic air purification; the intelligent system controls the filter performance in accordance with the measured air quality. If the air quality is poor, the indicator is illuminated in red, and the fan runs at the highest level. In the event of a medium air quality, the indicator is illuminated in yellow, and the fan runs at medium level. If the air quality is good, the indicator is illuminated in green, and the fan runs at the lowest level.

Values of the fine dust indicator in the corresponding area:

|

μg/m³

|

Indicator colour

| function button
---|---|---|---

good

|

1 – 70 μg/m³

|

green

medium

|

71 to 200 μg/m³

|

yellow

poor

|

200 μg/m³

|

red

| Pressing the sleep button for 3 seconds deactivates all indicators of the device, and only the sleep button remains illuminated. When this button is pressed again briefly, the display “wakes up” again, and operation is possible. The display will be deactivated again after 5 seconds. Pressing this button twice stops the sleep function. (The operation with the remote control works independently of this feature)
---|---
| Negative ions (anions) are generated: This function causes the release of a high concentration of negatively charged oxygen ions. These negative ions can eliminate any bacteria remaining in the air and improve the air quality. Additionally, negative ions can also support metabolism in humans and improve human health. This function can be activated and deactivated as required (on the remote control by means of the “Ionizer” button).
| The UV button activates the UV-C tubular lamp in the device and thus the photocatalytic filter. This type of filter is particularly well suited for removing organic material from the air, such as bacteria and viruses (“Sterilize” button on the remote control).
| Pressing the Lock button once activates the child safety lock, which is signalled by the icons becoming illuminated. This blocks all operating options. For releasing the child safety lock, press the Lock button (Child lock on the remote control) for 5 seconds. The icon appears on the display.
| After more than 3,000 operating hours, the indicator starts flashing; this is a reminder that the filter must be replaced. After having replaced the filter, the indicator is to be reset by pressing the Filter Reset button for 5 seconds.
| General power indicator
---|---
| Indicator for the three fan levels
| Room temperature indicator
| Humidity indicator
| Wi-Fi indicator
| Fine dust volume indicator
| Air quality indicator (green/yellow/red)

Note : The LED lamp on the far left is always illuminated in white and does not have any function.

OPERATION WITH THE “TUYA” SMART APP

By scanning this QR code, you will be redirected to Google Play or the App Store to download the “Tuya” app.
Start the air purifier. Press the fan speed button for 3-5 seconds until you hear a beep sound.
The Wi-Fi display will then start flashing.
Search the icon of the installed “TuyaSmart” app, click on this app and register.
After having completed the password settings and all other settings as desired, click on “Add device” , select “Small appliance” and “Air purifier (Wi-Fi)”.
Now enter the name and password of your wireless network.
Check again whether the Wi-Fi indicator is still flashing. If not, press the fan speed button again for 3-5 seconds.
On your smartphone, confirm that the Wi-Fi indicator is flashing and click on “Next”. The app will now search for your air purifier and add it to the app. If the integration has been successful, you will receive the message “added”. Now click on “Finish”.
You can now operate your air purifier by means of the “Tuya” app.
• The operating options are nearly identical to those provided on the device itself or on the remote control. However, there are also some additional options, e.g. a timer function with comprehensive features.
• The current air values at the location of the air purifier and the filter status are displayed.

Caution!
When using an application (app) for operating the unit, the user enters a contractual relationship with the app provider; Promed shall not assume any guarantees or liability in the event of any damage caused by such use.

CARE INSTRUCTIONS

Pull the mains plug before cleaning.
Please be sure to wear a facemask and gloves when replacing the filter.
Clean the outer surface of the device only with a soft, damp cloth. Subsequently rub it dry with a soft, dry cloth.
Do not use aggressive cleaning agents, benzine, thinners or alcohol.

Filters:

Depending on how clean the ambient air is, the pre-filter should be cleaned with a vacuum cleaner every 2-3 weeks. It should be cleaned with clear water (and detergent as anti-grease agent, if necessary) every 2 months.
Let the filter dry completely before inserting it again.
The intelligence control unit will issue a reminder for replacing the combi filter after 3,000 operating hours. Under normal ambient air conditions, the combi filter can be used for a maximum of 12 months.
Both filters can be purchased as set from a specialised dealer or directly from Promed, under www. promed.de (item no. 334001).

UV-C tubular lamp:

Clean the UV-C tubular lamp with a dry cloth when necessary. Depending on the amount of operating hours, the lamp has lifespan of approx. 15-20 months. Due to the declining output, we recommend replacing the UV-C tubular lamp after 12 months.
The UV-C tubular lamp can be purchased from a specialised dealer or directly from Promed (item no. 334002).
Switch off the device before replacing the UV-C tubular lamp. Rotate the lamp in its socket by 90 degrees, remove the old lamp and insert the new lamp. Now rotate the new lamp in its socket by 90 degrees.

Cleaning the particle sensor: (recommended every 2 months) Open the sensor (C) cover on the left side of the device. Use a cotton swab which is slightly moistened on one side (distilled water or alcohol) to clean the lens. Then use the dry side of the cotton swab to remove any residual moisture on the lens. Re-attach the sensor cover after cleaning.
Cleaning the particle sensor

ERROR MESSAGES

Error correction

No function| Has the mains plug been removed from the socket? – Insert the mains plug again. Has the front cover been removed? – Mount the front cover again Is the device placed on a sloped surface? – Place the device on even ground.
---|---
During the automatic operation, the air quality indicator is illuminated in red or the fine dust measurement (μg/m³ / PM2.5) increases| The air quality sensor may have been exposed to steam, vapour and sprays. Place the device in a different, clean environment to carry out another test. Remove the sensor cover ( C ) and clean the sensor lens with a clean cotton swab
Removing odours is difficult.| Check the filter for damage or foreign particle deposits. Remove the combi filter, let it dry thoroughly in fresh air (without direct sun radiation). If there is no improvement, replace the filter
Removing air contamination is difficult| Clean the pre-filter. If there is no improvement, replace the filter
The air in the room is contaminated but the unit does not operate at the highest fan speed or the light indicator is not red.| The device is standing in an unsuitable location (recess or corner). Change the location of the device or set the fan speed to the highest level.

Questions and answers:

The operating panel is not illuminated.
Check whether the device is connected to the correct voltage supply, whether the mains plug has been plugged in and whether the front cover of the device has been mounted correctly.
The message “Replace filter” is flashing.
The filter has reached its maximum operating hours. Replace the filter.
Why does the noise level increase during operation?
Too much dust has collected at the pre-filter. Clean the filter or replace it.
Why is there a high level of air contamination indoors?
Ensure that all doors and windows are closed. Check whether there are other sources of contamination.
Why is the effectiveness of the air purification steadily decreasing?
The device may have been used in an area with high dust concentration, which caused the filter to reach its filter limit at an early stage already. Clean the pre-filter and/or replace the combi-filter.
Can the combi filter be cleaned?
Due to its complex structure, the combi filter cannot be cleaned. It is a disposable item.
What is the lifespan of the filter?
Under normal indoor conditions, the filter may be used for up to 12 months. When being used in rooms with increased levels of contamination (particles, bacteria, viruses, etc.), the lifespan may be shorter.
Where can I purchase replacement filters and/or spare parts? Contact your specialised dealer or Promed GmbH (www.promed.de)

DISPOSAL

Power tools, accessories, and packaging should be recycled in an environmentally suitable manner.

Only for EU countries:

Do not dispose of power tools with the domestic waste! In accordance with the European Directive 2012/19/EU on waste electrical and electronic equipment and its implementation into national law, nonfunctioning power tools must be collected separately and recycled in an environmentally suitable anner.
This symbol indicates that disposal of this product in the domestic waste is not permitted within the EU. Waste devices contain valuable recyclable material that should be recycled. Recycling also prevents uncontrolled waste disposal from damaging the environment and human health. Therefore, please dispose of all waste devices in the appropriate collection systems or send the device to the place where you bought the device for disposal. They will then recycle the device.

WARRANTY

This product was produced with the utmost care and was thoroughly tested before it left the factory. Therefore, we provide a warranty period of 24 months from the date of purchase for this product. Promed products conform to their description and the relevant specifications; it is your responsibility to ensure that the product which you have purchased is designed for your intended use.

In the event of material defects and/or manufacturing errors which appear during proper use and are detected during the warranty period, we will replace all defective parts of the product free of charge within the warranty period, including the labour costs for warranty repairs.
The warranty does not cover:
- Normal wear on the product
- Defects which were caused during transportation or storage of the product
- Defects or damage which were caused through improper use or inadequate maintenance
- Damage resulting from disregarding the notes in the operating manual
- Damage resulting from modifications to the product which were not carried out by Promed.
- Damage caused by sharp objects or as a result of torsion, compression, being dropped, an abnormal impact or other actions which are beyond Promed’s reasonable control.
- Parts which are subject to wear (e.g. moving parts such as ball bearings, etc., fasteners, etc.) are generally excluded from the warranty.
A claim under the warranty is not enforceable if:
- the product is not sent back in its original packaging or in adequately secure packaging;
- it has been modified or repaired by a person or company other than Promed or one of Promed’s authorised dealers;
- the product has been repaired using parts which are not approved by Promed ;
- the serial number / LOT number of the product has been removed, deleted, changed or made illegible
For reasons of hygiene, any products which have been exposed to direct contact with a body or with bodily fluids (e.g. blood) must be packaged in an additional plastic bag before they are sent back. In this case, a specific note of this situation must be made in the package or in the accompanying documents.
For components or products which are replaced during the warranty period, a warranty is only provided for the remainder of the original warranty period; provided that the product or part replacement was carried out by Promed or one of Promed’s authorised dealers.
The warranty period begins on the day of purchase. Claims under the warranty must be established within the warranty period. Complaints arising after the expiry of the warranty period cannot be considered.
- Under these warranty conditions, the warranty shall only apply if the date of purchase can be proven by means of a sales receipt or similar.
  We reserve the right to make technical and visual changes as well as changes to the features.
This warranty is only valid and enforceable in the country in which it was purchased by the original buyer, provided that it was Promed’s intention that the product should be offered for sale in this country. This warranty is also enforceable in any country within the European Economic Area in which Promed has an authorised importer or sales partner. Depending on each country, specific and differing warranties and guarantees may be applicable owing to the particular applicable legislation. These legal provisions are neither excluded nor limited by these warranty conditions. To the extent permissible under national law, the warranty period shall not be extended, renewed or otherwise affected by any subsequent resale, repair or replacement of the product.
The provisions of the UN Convention on Contracts for the International Sale of Goods shall not apply.
Our warranty conditions do not affect the seller’s legal warranty obligation.
To the fullest extent possible under the applicable mandatory legislation, these warranty conditions constitute your sole and exclusive legal remedy and shall apply in place of any other express or implied warranty conditions. Promed is not liable for any unusual, incidental, punitive or consequential damages including, but not limited to loss of profits, loss of use, loss of revenue, costs of replacement equipment or facilities, third party insurance claims, and damage to property which are the result of the purchase or use of the product or occur owing to a breach of warranty, a breach of contract, negligence, product defects or any other legal or statutory circumstances, even though Promed was aware of the possibility of such damages. Promed is not liable for any delay in warranty claims.
Promed cannot be held liable for any possible translation errors.