ARDESTO WDMW-106ISBD Washer Dryer Instruction Manual

ARDESTO WDMW-106ISBD Washer Dryer

Product Specifications

• Model: WDMW-106ISBD
• Color: UA
• Dimensions: Various (Refer to manual for specific measurements)
• Weight: Not specified
• Power: 230V, 50Hz

Product Usage Instructions

1. Read the instruction manual carefully before use.
2. Ensure the washer-dryer is properly connected to the power supply and water source.
3. Sort your laundry by fabric type, color, and level of dirtiness.
4. Add detergent and fabric softener as needed.
5. Select the appropriate wash and dry cycles based on your laundry needs.

Troubleshooting

1. If the washer-dryer does not start, check the power supply and circuit breaker.
2. If clothes are not drying properly, ensure the lint filter is clean and the vent is not blocked.
3. If there is a water leakage, check the water supply hose connections.

Maintenance

1. Clean the washer-dryer drum regularly to prevent mold and mildew buildup.
2. Wipe down the exterior of the appliance with a damp cloth.
3. Inspect and clean the detergent and fabric softener dispensers.

The introduction and description of the product, including the appearance, performance, parameters, use methods, operation guidelines, precautions, etc. In this manual you will find many useful tips for the correct use and maintenance of your washer-dryer. Before operating the device, please read this manual carefully and save it for future reference.

PRECAUTIONS

1.  This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
2.  Children under 3 years of age should be kept away from the appliance unless they are under constant supervision.
3.  If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
4.  This appliance is intended to be used in household and similar applications such as:
   • staff kitchen areas in shops, offices and other working environments;
   • farm houses;
   • by clients in hotels, motels and other residential type environments:
   • bed and breakfast type environments;
   • areas for communal use in blocks of fats or in launderettes.
5.  Do not block the inlet and outlet openings. For appliances with vents in the base, make sure nothing is blocking the vents, in particular carpeting.
6.  Before connecting the device to the mains, make sure that the voltage indicated in the technical specifications of the device corresponds to the voltage in the local network.
7.  Never use the washer-dryer near flammable objects or substances.
8. The washer-dryer cannot be used if industrial chemicals have been used for cleaning.
9. Keep the washer-dryer clean. Lint must not accumulate around the washer-dryer.
10. Fabric softeners or similar products should be used according to the fabric softener instructions.
11. Remove all items from pockets before washing/drying, in particular lighters and matches.
12. The appliance must not be supplied through an external switching device such as a timer, or connected to a circuit that is regularly switched on and off by a utility.
13. The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the device in such a way that a full opening of the device door is restricted.
14. When the appliance is disconnected from the mains, the door lock can be opened even if the water level in the drum is high. Therefore, in any case, check the water level in the drum before opening the door. If the water level is high, do not open the door to avoid water leakage.
15.  Do not dry unwashed items.
16. WARNING: Never stop the washer-dryer before the drying cycle is complete unless all items are quickly removed and spread out to dissipate heat.
17. In some programs, the maximum volume of dry clothes is 10 kg (washing) / 6 kg (drying). The recommended maximum volume for each program may differ. For detailed information, see program table in the
18. DESCRIPTION OF PROGRAMS section.
19. Items soiled with substances as vegetable oil, acetone, alcohol, petroleum, kerosene, stain removers, turpentine, wax and wax removers should be washed in hot water with additional detergent before drying in the unit.
20.  Do not dry items such as foam rubber (latex foam), shower caps, waterproof fabrics, rubber-lined items, or items or pillows filled with foam rubber in the device.

Electrical hazard

1. Use a 230 V ~ 10 A outlet with reliable grounding.
2.  Hold the plug to insert and remove the power cord. Do not use a damaged power cord. If there is dirt on the plug of the power cord, wipe it with a dry cloth in time.
3. Do not insert or remove the power plug with wet hands.
4.  When the device is not in use, for maintenance or cleaning, disconnect the device from the power supply.

Danger of fire or electric leakage

1. Do not place the washer-dryer near sources of fire and do not place volatile materials on it.
2. Do not pour water directly on the control panel of the washer-dryer.
3. Do not place the washer-dryer in a place with a significant amount of water and humidity.
4. Secure the drain pipe before use and ensure that the sewer is not blocked.

Risk of burns due to high temperature

1. When washing at high temperature, the door glass will get hot. Please do not touch the door glass, especially children.
2.  When the door needs to be opened in high-temperature washing, please wait until the temperature drops to the safe temperature and the door lock is automatically unlocked.

Risk of injury

1. Keep the packaging materials out of the reach of children. Do not allow children to play with the packaging materials.
2. Children are not allowed to play with the washer-dryer or climb on it to play.
3.  Close the door when the washer-dryer is not in use to prevent children from entering inside the washer-dryer.

Risk of device damage

1. Do not put heavy objects on the washer-dryer.
2. Two people are required to move or service the washer-dryer.
3.  Do not attempt to repair or modify the washer-dryer yourself. Repairs and maintenance of the washer-dryer should be performed only by representatives of an authorized service center.

Risk of damage to clothing

1. Please do not wash waterproof clothes, such as raincoats, down products, sleeping bags, etc.
2.  Only machine-washable clothes can be washed. If in doubt, please follow the washing instructions on the garment.

Risk of explosion

1. Do not wash the clothes stained with kerosene, gasoline, diluent and other flammable materials.
2. Do not operate the washer-dryer when the gas leaks.

DEVICE DESCRIPTION

Attachment specification

Notes:

1. hen using for the first time, some water may flow from the washer-dryer.
   This is what is left during the performance test at the factory. This phenomenon is normal.

2. After using, please pull out the power plug, turn off the faucet to prevent unexpected water leakage and fire.

The images in the manual are for reference only. The actual device may vary

DEVICE DIMENSIONS

INSTALLATION INSTRUCTIONS

• Do not install or use the washer-dryer in areas where the temperature may drop below 0 °C, or where weather conditions may affect the operation of the appliance. Do not install outdoors.
• Install the washer-dryer in accordance with this user manual and local standards.
• Adjust the feet to provide the necessary ventilation if the appliance is installed on a carpeted surface. Do not block the base vents.
• Keep the area around the device clean. Any damage caused by insects or other pests is not covered under warranty.

Transportation bolts disassembling

1. Transportation bolts are installed in washer-dryer to prevent internal damage in transit.
2. Before using the washer-dryer dismantle 4 transportationbolts. If the bolts are not dismantled, violent vibration,  noise and trouble will be caused.
3. Disassemble the 4 shipping bolts, rubber pads and plastic rods. Use the attached wrench to loosen the 4 bolts (Fig. 1).
4. Use the supplied plastic plugs to cover the four holes (Fig. 2).
5. The shipping bolts shall be installed every time before the washer-dryer is transported.

Note: please do not dismantle the drain pipe fixation.

Requirements for installation place

• The device must be installed on a solid, dry, clean, level surface.
• Horizontal adjustment: the tilt angle shall not exceed 1 degree.
• The distance between the washer-dryer and the outlets should be within 1.5 meters.
• Power outlet: don’t use too many electrical appliances in one outlet.
• Allow sufficient safety distance between the washer-dryer and the wall (distance between the back/left/right of the washer-dryer and a wall >5cm). –
• Install the washer-dryer at a hard and flat floor with a drain. Do not install it on soft carpeted or wooden floors. • Do not put clothes to be washed or other objects at the worktop of the washer-dryer because they will affect the normal operation.

Connecting the power supply

1. Do not use an extension cord.
2. If the power cord is damaged, it must be replaced by the manufacturer, service center or similarly qualified personnel in order to avoid a hazard.
3. After use, remove the plug from the outlet and close the faucet.
4. Connect the power cord of the washer-dryer to a grounded power outlet and follow the wiring rules. If necessary, seek help from a qualified specialist.
5. The washer-dryer shall be installed at a place where it can connect to the power outlet easily.
6. Repair of the washer-dryer should be carried out only by specialists of an authorized service center.
7. If the washer-dryer has been at a temperature below 0 °C, e.g. during transportation, leave it at room temperature for at least 2 hours before connecting it.
8. The washer-dryer must have devices for grounding. In the event of a malfunction, such a device can reduce the risk of electric shock. The device is equipped with a cable (including a wire and a grounded plug). A grounded plug must be inserted into the appropriate outlet.
9. Contact a professional to check if the washer-dryer is properly grounded. If the outlet and plug do not match, do not replace the plug.
10. If the washer-dryer smokes or emits a specific smell, turn off the power and contact a specialist.

Water inlet connection
Washer-dryer should be connected with water inlet. Please use new water supply hose from delivery set. The old hose assembly cannot be reused.
In order to ensure the quality, water injection tests are carried out before the device leaves factory, so there may be water inside the internal tub, door seals and door panel, which is normal.

ATTENTION! Do not connect to hot water!

1. The water supply pressure shall be from 50kPa to 850kPa.
2.  During the connection of the water supply hose and the inlet valve, do not screw them tightly to avoid slipping.
3.  There are 2 seal rings in connectors at both ends of the water supply hose to prevent water from leaking.
4. Turn on the faucet to check the connectors for any water leakage.
5. Check the water supply hose regularly and replace it if necessary.
6. Make sure that the water supply hose is not warped or damaged.

Connection of water supply hose to faucet

1. Hold the connector with one hand, press the retaining ring with the other hand and pull it down to separate the connector from the water supply hose.

2. Loosen the four mounting screws on the upper part of the connector, and rotate the lower part of the connector to leave a distance enough (equal to the height of 3 threads) for installing screws between the upper part and the lower the connector.

3. Adjust the four screws of the connector evenly so that two screws near the wall are fully in contact with the exterior of the faucet first.
   Screw near the wall can be screwed several threads in advance.

4. Hold the upper part of the connector against the mouth of the faucet so that the seal ring in the connector is fully in contact with the faucet (please do not take out the seal ring).
   Please choose standard faucet, faucet mouth must be smooth. If it is uneven, file it.

5. Rotate two screws opposite to the wall so that they are in contact with the faucet, and screw them with a screwdriver tightly.

6. Rotate the lower part of the connector to screw it tightly (or else, water may leak from the connection). After rotation, the clearance between the lower part and the upper part of the connector shall be lower than 3mm.

7. To remove the water supply hose, please press the retaining ring of the water supply hose.

8. To install the water supply hose, please turn the retaining ring of the water supply hose back to release it.

9. Check whether or not the lower part of the connector and the water supply hose are connected firmly.

   • Screw the connector of the water supply hose and the inlet valve tightly. Slowly turn on the faucet to check for water leakage.
   • If water leaks from the connection, please turn off the faucet and assemble it again. (Water may leak from the connection if the upper part of the connector is not assembled correctly or the upper part and the lower part of the connector are not screwed on tightly.)
   • After using for a long time, the connection may be loosened. Then, please assemble parts again by following steps 1-9. (If it is necessary to assemble the connector of the water supply hose after a move, please follow steps 1-9 too.)

NOTES

• If a special faucet shown in the figure below is used, please take the following steps to assemble the parts:

Replace the original connector with the supplied standard connector.

Hold the connector with one hand, press the retaining ring with the other hand and pull it down to separate the connector from the water supply hose.

Press both sides of the retaining ring and pull it down to insert the water supply hose into the standard connector directly.

• If the faucet with threaded port shown in the figure below is used, please follow the steps below for installation:
• Make sure that the sealing gasket in the water supply hose connector is installed smoothly.

Align the water inlet hose connector with the faucet and tighten the nut on the water inlet hose in the direction shown in the figure.

• The washer-dryer is designed for home use only. Do not use it on ships, travel trucks or airplanes.
• If the washer-dryer will be not used for a long time (such as on vacations), please turn off the faucet.
• Packaging materials (such as films and foams) can be dangerous to children, and may cause suffocation!
  Notes: Keep all packaging material out of the reach of children.

Installing the drain hose

• To ensure normal operations of the washer-dryer, the inner diameter or width of the end of the drain hose to be inserted into the sewer shall be no less than 4cm.
• The height of the outlet of the drain hose shall be within a certain range. For specific data, please refer to the figure below.
• The end of the drain hose cannot be immersed in water

Horizontal adjustment

1. Adjust the level of the washer-dryer to avoid additional noise and vibrations. Install the washer-dryer on a hard and horizontal floor (the corner of a room is preferred).
2.  If the floor is not flat, please adjust the adjustable feet. (Do not insert objects such as wood chips under the adjustable feet). Make sure that the four adjustable feet are in contact with the floor firmly and check that the washer-dryer is horizontal. (Using a spirit level is allowed).
3.  Adjust the adjustable feet so that the washer-dryer is flat and stable on the floor. After position adjustment, screw the locknuts tightly to keep the washer-dryer stable.
4. Do not place the washer-dryer on a table on the floor to prevent it from falling accidentally.
5.  When pressing any position on the diagonals of the worktop of the washer-dryer, the washer-dryer cannot shake. (Check on both diagonals. If the washer-dryer still shakes, please adjust the adjustable feet again.)

DOOR LOCKING AND UNLOCKING METHODS

Door locking
After startup, the door will be locked automatically and cannot be opened. Then, the “Lock” light/icon on the control panel illuminates.

Door unlocking

• When the “Lock” light/icon on the control panel illuminates, press the “Start/Pause” button. After the washing/spin drum stops rotating, wait for 2 minutes until the door is unlocked automatically. During washing, the door cannot be opened at high temperature.
• During washing, the door cannot be opened with high water level.

USAGE OF DETERGENT COMPARTMENT

MEASURES BEFORE WASHING

1. Care label on clothes

   • Read the care labels of clothes. The kind, materials and washing method of a cloth are printed on a care label.
   • Check whether or not the clothes are machine-washable.

2. Wash by kinds of clothes

   • To obtain the best washing effect, only wash one kind of clothes in a washing period.
     Water temperature, spin speed and programs vary with clothes. Dark clothes shall be washed separately from light and white clothes. Dyed clothes and cotton velvet clothes shall be washed separately, or the clothes may be stained. If possible, do not wash very dirty clothes with moderately dirty clothes.

   • Wash by kinds of clothes and degree of staining (severe, moderate, minor).

   • White clothes shall be washed separately from colored clothes. Sort by color (white, light, dark).

   • Cotton velvet (clothes whose cotton velvets are easy to drop out and clothes easy to adhere to cotton velvets)

3.  For clothes whose buttons or accessories are easy to be damaged during washing, please wash inside out.

4. Remove dust and stuck dirt from clothes before washing.

5. Take out objects such as keys, hairpins, pins, coins, etc. from pockets.

6. Put delicates into a laundry bag before washing.

7. Wash clothes with oil stains or clothes that are easy to fade separately.

FUNCTIONAL DESCRIPTION OF CONTROL PANEL

1. Power button
   • To switch on or switch off press and hold 2 seconds.
2. Program selection turning knob
   • Select an appropriate program by kind of clothes and degree of stains.
3. Start/Pause button
   • Press this button to start the operation.
   • During operations, press this button to stop a program temporarily, and press it again to restore this program.
   • Press and hold this button for 2 seconds to open the door temporarily for adding laundry during operation.
4. Dry button
   • Use to control the degree of drying.
   • After drying, the washer-dryer stops operation automatically.
   • You can activate automatic drying after a washing program. After selecting the washing program, press Dry button, the device will automatically begin the drying process immediately after the washing program. The maximum drying weight after a wash program is indicated on the label:

• 5. Wash time button
  • Extend or shorten washing time as needed.
• 6. Add rinse button
  • Increase or decrease the number of rinses as necessary.
• 7. Speed button
  • Select the spin speed by weight and kinds of clothes.
  • The range of spin speed varies with programs.
  • Press and hold for 2 seconds to start one spin cycle.
• 8. Temperature button
  • Select the water temperature by the kinds of clothes and degree of staining.
  • The range of water temperature varies with programs.
• 9. Lock function
  • After the program starts, press Wash time button + Dry button at the same time to turn on or off the control panel locking function.
  • After setting control panel locking function, all buttons are inactive except Power button.
• 10. Delayed start function
  • Press Temperature button + Speed button at the same time to enter delayed start mode. You can set the program start delay from 1 to 24 hours in 1-hour increments.
  • Delay start time shall be customized after a program is selected and before the “Start/Pause” button is pressed.

DEVICE USAGE

1. Prepare for washing:
   • Open the door, add laundry to the drum, and close the door.
   • Open the detergent compartment, add detergent and fabric softener and close the compartment.
   • Connect the water supply hose, and make sure that the faucet is turned on.
   • Connect to the mains.
2. Switch on the washer-dryer by pressing ON/OFF button.
3. Select the required program by turning knob.
4. If necessary, adjust temperature, speed, duration and start time of washing, number of rinses and degree of drying.
5.  Press the Start/Pause button to start the process.
6.  When operation is ended, the indicator flashes and the buzzer sounds.
7. Open the door to take out the clothes. Close the door.
8. Switch off and unplug the washer-dryer, turn off the faucet.

DESCRIPTION OF PROGRAMS

Program

| ****

Max load (kg)

| Water temperature (°C)| ****

Spin speed (rpm)

| ****

Rinse (times)

| Default duration (h:min)
---|---|---|---|---|---
Eco 40-60 °C| Rated| —| 1400 (0/400/800/1200)| 2| 3:50
Cotton| Rated| 40 (60/96/

cold/30)

| 800 (1200/1400/0/400)| 2| 1:37
20 °C| ≤3| 20| 800 (0/400)| 2| 1:01
Delicate| ≤4| 40 (cold/20)| 800 (0/400)| 2| 1:00
Wool| ≤3| 40 (cold/20)| 400 (0)| 2| 0:48
Night| Rated| 40 (60/cold/30)| 400 (800/1200/1400/0)| 2| 1:04
Anti-Allergy| ≤4| 96| 800 (1200/1400/0/400)| 2| 2:05
Drum Clean| —| 96| 800| 2| 1:30
Wash + Dry| ≤0,5| —| 1200| 1| 1:00
Dry| ≤4| —| 1400| —| 2:47
Quick Dry| ≤2| —| —| —| 0:30
Rinse + Spin| Rated| —| 800 (1200/1400/0/400)| 1| 0:18
Spin| Rated| —| 800 (1200/1400/0/400)| —| 0:11
Daily 30’| ≤3| Cold (30/40)| 800 (0/400)| 2| 0:30
Quick 15’| ≤3| Cold (30/40)| 800 (0/400)| 1| 0:15
Mixed| ≤4| 40 (cold/30)| 800 (1200/1400/0/400)| 2| 1:08

Eco 40-60 °C is standard washing program which is suitable to clean normally soiled cotton laundry and is the most efficient programs in terms of combined energy and water consumptions for washing the cotton laundry.
Notes :

• The first parameter of water temperature and spin speed is the default parameter at startup. You can select other parameters manually. The program time required may vary with water pressure, drainage conditions, kinds of clothes and water temperature.
• When the washer-dryer starts up after a power failure, it runs from the time node before the power failure.

CARE AND MAINTENANCE

• After using for a long time, please service the washer-dryer immediately.
• Good servicing practices may extend the service life of the device.
• Before servicing, please unplug the power plug to avoid dangers from happening. Body
• Please wipe the body with a soft and clean cloth every time after the washer-dryer is used.
• When there are serious stains, please wipe the body with a cloth dipped in appropriate detergents or soapy water.
• Do not spray water on the body directly.
• Do not wipe the body with abrasive agents and chemicals such as diluting agents, gasoline, alcohol, etc.

Door seal

• Please wipe stains and foreign matters such as thread chips away with a towel every time after using. If there are foreign matters such as pins in the groove of the door seal, please take them out.

Cleaning the detergent compartment

• To prevent detergents becoming moldy on the wall of the detergent compartment, please clean the detergent compartment regularly.
• Press the specified position and pull out the detergent compartment, wash it with water and put it back

Precautions against freezing of the washer-dryer

1. Wrap the faucet and the universal coupling with a hot towel.
2.  Remove the water supply hose and immerse it in hot water at the temperature of approximately 50 °С.
3.  Pour 2~3 liters of hot water at the temperature of approximately 50 °С into the drum.

Connect the water supply hose again, turn on the] faucet, start up the washing machine, and check whether or not the water supply and drainage are normal . Self- cleaning of drum (once a month is recommended)

• After using for a long time, there may be stains in the washing drum. The Clean drum program can be used to clean the exterior and the interior of the drum.
  Notes: During self-cleaning function, do not add clothes or detergents.

Cleaning the universal coupling (once every six months is recommended)

1. Remove the water supply hose from the universal coupling.
2. Screw off the fastener by following the arrow.
3. Rinse the interior of the fastener with water.
4. Install the clean fastener and the water supply hose.

Cleaning the inlet valve (once every six months is recommended)

1. Remove the water supply hose from the washer-dryer.
2. Take out the filter screen from the inlet valve.
3. Clean the filter screen thoroughly with a toothbrush or similar tools. Install it to the inlet valve.
4.  Connect the water supply hose again.

Cleaning the filter of the drainage pump   (once a month is recommended)

1. After drainage, disconnect the power plug, press the clip above the decorative cover for the drainage pump at the right corner in the front of the body, and open the filter cover. (Note: if there is hot water in the device, please take the above actions only after cooling.)
2. Screw off the filter anti-clockwise.
3. Rinse the filter thoroughly with water.
4.  Insert the filter, screw it clockwise and close the decorative cover for the drainage pump.

Notes:

• The filter must be tightly screwed to prevent water from leaking.
• Do not clean the filter when a program is running.

TROUBLESHOOTING GUIDE

If the above actions did not help to eliminate the problem, please contact an authorized service center for help.

The following conditions do not represent faults

Peculiar smell

| Because rubber parts are used in the washer- dryer, there can be a rubber smell at the beginning.
Low water quantity during washing and rinsing| Device does not need a lot of water for washing.
Water inflow during running of programs| If the water level decreases, the device automatically replenishes water.
Water leaks during washing| Are too many or high-foam detergents added?

Variation of remaining time

| During spinning, if the clothes are off center, the spin time will increase appropriately to correct this phenomenon.

If the water pressure is too low, the inflow time will increase appropriately.

Abnormal sound during spinning

| Is the power cord contact with the body? Are the shipping bolts disassembled?

Are there foreign objects such as hairpins and coins in the drum?

SPECIFICATION

• Note: The maximum weight of dry laundry for which the washer-dryer is designed should not exceed the nominal values.

CORRECT DISPOSAL OF THIS PRODUCT

This marking indicates that this product should not
be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection system or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Warranty conditions

The plant guarantees normal operation of the product within 12 months from the date of the sale, provided that the consumer complies with the rules of operation and care provided by this Manual. Service life of the product is 5 years.
In order to avoid any misunderstanding we kindly ask you to carefully study the Owner’s Manual, the terms of warranty, and check the correctness of filling the Warranty Card. The Warranty Card is valid only if the following information is correctly and clearly stated: model, serial number of the product, date of sale, clear seals of the company-seller, signature of the buyer. The model and serial number of the product must correspond to those specified in the Warranty Card.
If these terms are violated, and if the information specified in the Warranty Card is changed, erased or rewritten, the Warranty Card is considered invalid. Setup and installation (assembly, connection, etc.) of the appliance are described in the attached documentation; they can be carried out both by the user, and by specialists having the necessary qualification sent by USC or selling companies (on a paid basis). In this case, the person (the institution) installing the appliance shall be responsible for the correctness and quality of installation (setup). Please pay attention to the importance of the correct installation of the appliance, both for its reliable operation, and for obtaining warranty and free service. Require the installation specialist to enter all the necessary information about the installation in the Warranty Card.
In case of failure of the appliance during the warranty period by the fault of the manufacturer, the owner is entitled to free warranty repair upon presentation of the correctly filled Warranty Card together with the appliance in the factory configuration packed in the original packaging to the warranty workshop or the place of its purchase. Satisfaction of the customer’s claim due to the fault of the manufacturer shall be made in accordance with the law «On Protection of Consumers’ Rights». In the case of warranty repair the warranty period shall be extended for the period of repair and shipment.

WARRANTY CARD
Dear Buyer! Congratulations on your purchase of the ARDESTO brand appliance, which was designed and manufactured in accordance with the highest quality standards, and we thank you for choosing this particular instrument.
We ask you to keep the coupon during the warranty period. When purchasing a product, require a full warranty card.

1.  Warranty service is carried out only if there is a correctly and clearly filled original warranty card, which indicates: product model, date of sale, serial number, warranty service period, and the seller’s seal. *
2. The service life of household appliances is 5 years.
3. The product is intended for consumer use. When using the product in commercial activities, the seller / manufacturer does not bear warranty obligations, and after-sales service is performed on a paid basis.
4.  Warranty repair is carried out within the period specified in the warranty card for the product in an authorized service center on the conditions and terms determined by applicable law.
5. . The product is withdrawn from the warranty in case of violation by the consumer of the operating rules set forth in the instruction manual.
6.  The product is removed from warranty service in the following cases:
   • misuse and non-consumer use;
   • mechanical damage;
   • damage caused by the ingress of foreign objects, substances, liquids, insects;
   • damage caused by natural disasters (rain, wind, lightning, etc.), fire, domestic factors (excessive humidity, dust, aggressive environment, etc.)
   • damage caused by non-compliance of power and cable network parameters with state standards and other similar factors;
   • when operating equipment in the power supply network with a missing single ground loop;
   • in case of violation of seals installed on the product;
   • lack of serial number of the device, or inability to identify it.
7. The warranty does not cover consumables and accessories, as well as filters, shelves, drawers, stands and other containers for storing products.
8.  The warranty period is 12 months from the date of sale.

• Tear-off maintenance tickets are provided by an authorized service center.
  The completeness of the product is checked. I have read the terms of the warranty service, no complaints.

Warranty card

• Product information
• Product/
• Model
• Serial number
• Seller Information/
• Trade organization name
• The address
• Date of sale/
• Seller stamp

Coupon

• Seller stamp/
• Date of application/
• Date of completion
• Cause of damage

References

• Компания ERC: Сервис-центр(СЕРВІСНИЙ ЦЕНТР)

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