Kogan Series 7 Front Load Washing Machine User Manual

June 7, 2024
Kogan

Kogan logo

USER GUIDE
Kogan Series 7 Front Load Washing Machine
8KG FRONT LOAD WASHING MACHINE
(SERIES 7)
KAGFLWASH8D

SAFETY & WARNINGS

Warning

  • To avoid hurting people or damaging property, you must read and adhere to this manual before using the product. Failure to adhere to the manual could cause serious harm or death.
  • Ensure you have read, and fully understand the contents of this manual before operating your machine.
  • Dismantling, repair or alterations should only be carried out by a professional technician. Unauthorised repairs may result in electric shock, fire or injury.
  • The washer should only be connected to power with a dry plug and dry hands. Otherwise, an electric shock may occur.
  • Damaged or loose wires or plugs should not be used, turn off the power, cease use immediately, and contact Kogan.com support.
  • Do not damage the power cable. Do not damage, alter, forcibly bend, pull, twist, or mishandle the cable. Do not place heavy items on the cable or plug.
  • The machine should not come into contact with water during maintenance or repair.
  • Do not put gasoline, benzene, alcohol, thinners, or fabrics with stains from these substances, into or near to the washing machine, as a fire or explosion may result.
  • This washing machine is equipped with a dual-electrode grounding plug and should be used with an appropriate socket. The socket should be properly insulated.
  • Use a single socket only, not an adapter, and ensure that the voltage and current matches the plug-marked specifications. Sharing the same socket with other electric appliances may cause a fire or trip the power.
  • Thoroughly wipe the power plug when the dirt has adhered to the prong or around the base of the prong. Do not use water to clean the prongs.
  • The washing machine should not be installed in a humid place or in places exposed to wind and rain.
  • The washing machine should never be used in close proximity with candles, mosquito-repellent, incense, cigarettes, or other sources of open flame.
  • Do not operate the machine when there is a gas leak.
  • Keep children away from the washer and do not place boxes or shelves next to the washing machine.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • The glass door becomes hot during high-temperature washing. Do not touch the door when the machine is on, especially children.
  • If you need to open the door during high-temperature washing, wait until the temperature drops to a safe level, and the door will unlock automatically.
  • Packing material may be dangerous to kids, please keep all packing material (plastic bags, foam etc) far away from kids.
  • Do not pull the wire when unplugging the device from the socket, grip the plug.
  • Please unplug the unit during long periods of inactivity, such as going on holidays.
  • Contact Kogan.com if the machine requires maintenance or repairs.
  • If the power cord or supply cord is damaged, the manufacturer or its service agent or similarly qualified person must replace it in order to avoid a hazard.
  • Water temperatures of above 50 degrees C should not be used for washing.
  • Do not wash, rinse or spin waterproof fabric or cloth, such as sleeping bags, raincoats, ski covers, utilities, bicycles, cars and motors. Doing so may cause abnormal vibration and damage to the washing machine, wall, floor and clothes.
  • Do not stand on or put weight on the top of the unit.
  • Two people are required when moving or transporting the machine.
  • Keep hands and feet away from the bottom of the washing machine when it is motion.
  • Check the water supply hose connection by turning on the water before washing.
  • The new hose-sets supplied with the appliance must be used, old hose-sets should not be reused.
  • Do not install the washer over carpeted flooring, the carpet may block the ventilation openings on the bottom of the unit. Do not block the ventilation openings on the bottom of the washer by carpeting when the washer is installed on a carpeted floor.
  • The water supply hose should be tightly screwed to the unit.
  • After extended periods of use, the device may experience leakage caused by the union nut loosening. Every few months, check it and tighten it again if necessary.
  • Please turn off the water tap when not using the unit, to prevent damages caused by water leakage.

COMPONENTS

Kogan Series 7 Front Load Washing Machine 1

OVERVIEW

Kogan Series 7 Front Load Washing Machine - OVERVIEW

Note : Unscrew the drain pump filter to let water run out when the machine is not used for a long time.

Kogan Series 7 Front Load Washing Machine - OVERVIEW 1

Note: The artwork in this user guide is intended for reference only and may differ from the actual product.

GETTING STARTED

Removing packaging

  • Remove all packaging (including the foam base) or vibration and noise may occur during use.
  • Dispose all of the wrapping material safely and keep it out of reach from children. Danger of suffocation!
  • It is normal for water drops appear on the packaging and the door glass. This is a result of water being leftover from quality control testing and is not harmful.

Kogan Series 7 Front Load Washing Machine - Removing
packaging

Removing transit bolts

  • Remove all the transit bolts at the back of the machine with tools.
  • Plug the holes with the transit bolts caps supplied.
  • Keep the transit bolts for future transportation. Whenever the machine is transported, the transit bolts must be refitted.

Kogan Series 7 Front Load Washing Machine - Removing transit
bolts

Note:
Strong vibration, noise or failures may occur if the transit bolts are not removed.

Installation position

  • A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface.
  • The machine must be level and securely positioned. The distance between the machine and wall must be more than 10cm.
  • To avoid vibrations during the spin cycle, the machine should not be installed on soft floor coverings.

Kogan Series 7 Front Load Washing Machine - Installation
position

Level adjustment
The machine must stand perfectly level on all four feet to ensure safe and proper operation.
Incorrect installation may increase electricity and water consumption and may cause the machine to move while in use.

To ensure the unit is level:

  • Use the spanner to turn locknut in a clockwise direction. Then turn locknuts together while adjusting the feet to unscrew.
  • Use a spirit level to check the machine is standing level.
  • Hold the adjustable feet securely with a pipe wrench while turning the locknut again using a spanner until it sits firmly up against the housing.

Kogan Series 7 Front Load Washing Machine - Level
adjustment

Note:
Vibration and noise may occur if the lock nuts do not sit firmly up against the washing machine’s housing.

INSTALLATION

Drain hose connection
1. Direct into a sink

  • If the outlet spigot has not been used before, remove any block/plug that may be in place.
  • Push the drain hose onto the spigot and secure with a clip if required, ensure a loop is formed in the drain hose to prevent waste from the sink entering the washing machine.
  • If required, the drain hose can be extended to a length of 4m.

Kogan Series 7 Front Load Washing Machine - Drain hose
connection

2. Connected securely to a standpipe.

  • Form a hook in the end of the drain hose using the “U”-piece supplied.
  • Place the drain hose into your standpipe, which should have an internal diameter of approximately 38mm. This ensures there is an air break between the drain hose and standpipe.
  • When discharging into a standpipe ensures that the top of the standpipe is no
    more than 90cm and no less than 60cm above floor level.

Kogan Series 7 Front Load Washing Machine - Connected securely to a
standpipe

Water inlet connection
Connect the inlet hose supplied to the machine to a tap with a 3/4” thread.
Do not use any hoses previously used with another washing machine.
Installation should comply with local water authority and building regulations’ requirements.

Kogan Series 7 Front Load Washing Machine - Water inlet
connection

When there is an inlet valve at the back of the machine, it must be connected to a cold water supply.

Washing preparation
1. Connect the inlet hoses and turn on the tap.
2. After making sure the power socket is grounded reliably, insert the power plug into the power socket. Switch on at wall.
3. Position the drainage hose well (ie, laundry sink or drain).

How to use Washer
Before washing clothes for the first time, you must run a complete cycle without clothes.
1. Turn the program select knob to “Cotton” position.
2. Press “Start/Pause” button.
If there is any water leftover from quality control testing, this will drain the water.

OPERATION

Kogan Series 7 Front Load Washing Machine - Control
Panel

1| Start/Pause ( )| Press this button to start or pause a wash cycle. The door cannot be open once the machine has  started. When the washing cycle is finished, the door can be unlocked and released two minutes after  being powered off’.
Time will not be recalculated for restarting.
If the washing program is idle for more than 10 minutes without any operation, the machine will automatically enter Sleep mode. Press this button to wake up the screen.
---|---|---
2| Temp| Press this button repeatedly to change the wash temperature.
3| Speed| Press this button repeatedly to change the spin speed.
4| Function| There are four basic functions and eleven combined functions.
Select a suitable function by pressing this button repeatedly.
Refer to the following page for function descriptions.
5| Delay| Press this button repeatedly to set the delay time of the starting of a wash cycle from 1 hour to 24  hours. This allows you to schedule a wash to begin while you’re not at home, or in time for you to wake up and remove from the machine.
6| Program Select Knob| Turn this knob clockwise or anticlockwise to select the required wash program. Once the  Start/Pause” button is pressed and the machine is running, the program cannot be changed.
Note: At the end of a wash cycle, the knob must be turned to ‘OFF’

Functions:

Soak Increase the time of soaking clothes.
Rinse+ Add an extra rinse on the selected program.
Anti-Ironing Reduce the wrinkle of clothes during a washing cycle. Once this

function is selected, the machine will not execute the last drain unless the “Start/Pause” button is pressed.
Note: The max running time of this function is 12 hours. If it exceeds 12 hours, the machine will drain and spin automatically
Pre-Wash | This function is to add a washing for very dirty clothes, the washing duration will be prolonged.

Note:

  • For your safety, do not turn the knob to the “Off” position to collect clothes while the machine is running. The water temperature may be high and may scald you.
  • When the washing cycle is finished, the door can be unlocked and released two minutes after being powered off. This is to allow time for the temperature to cool down.

Child lock (“Speed” + “Function”)

The function of “Child lock” is to lock the control panel to prevent the misuse by children.

  1. Press the “Speed” and “Function” buttons at the same time for 3 seconds.
  2. The Child Lock icon ( ) will light up on the screen.
  3. With this function enabled, all keys and knobs are deactivated except for the “Off” position of the Program Selection Knob.
  4. The child lock function can be selected during a washing cycle without interrupting it.

To cancel the child lock function when enabled:

  1. Hold the “Speed” and “Function” buttons simultaneously for 3 seconds. The function is canceled when the Child Lock icon ( ) disappears on the screen.

Mute (“Temp.”)

  • The function of “Mute” is to disabled all prompt tone and alert sounds.
  • To enable mute, press and hold the “Temp.” button for 3 seconds.
  • To cancel when enabled, press and hold the “Temp.” button for 3 seconds again.

Program guide

Program Time Temp Rinse Spin Speed(rpm) Function Options
(minutes) °C (repeats) F712E Series &
F812E Series Soak (+15 min) Rinse+ AntiIroning Pre-wash
Cotton 80 00/20/40/60/95 x2 0/600/800/1000/1200
197 00/20/40/60/95 x3 0/600/800/1000/1200
Cool Wash 57 00 x2 0/600/800/1000/1200
95°C Anti-Bac 131 95 x2 0/600/800/1000/1200
Denim 100 00/20/40 x4 0/600/800
Heavy 99 00/20/40/60 x3 0/600/800/1000/1200
Drum Clean 74 00/20/40/60/95 x2 0/600/800/1000/1200
Spin 11 0 0 0/600/800/1000/1200
Rinse+ Spin 16 0 x1 0/600/800/1000/1200
Night Wash 81 00/20/40/60 x5 0/600/800
Quick 15 00/20/40 x1 0/600/800/1000/1200
Mix 63 00/20/40/60 x3 0/600/800
Silk 48 00/20/40 x2 0/600
Wool 50 00/20/40 x2 0/600
Synthetic 51 00/20/40/60 x2 0/600/800

Notes:
‘ ’ is for Standard Cotton program. Standard Cotton at 60°C and 40°C are suitable to clean normally soiled cotton laundry and they are the most efficient programs in terms of combined energy and water consumption for washing that type of cotton laundry; in addition, the actual water temperature may differ from the declared cycle temperature.

The running time above is for the default programs, which is only for reference and it, May different because of different laundries, weights, and washing temperature. The “00” means the temperature of water is normal. The default options of the programs are in boldface.

Clothes Preparation

  • Sort the laundry by colour and by care label. Most garments have a textile care label in the collar or side seam.
  • Make sure all the pockets are empty. Foreign objects (such as nails, coins, paper clips, etc.) can cause damage to other garments as well as the machine.
  • Close any zips, fasten hooks and toggles, etc, before washing (figure 1)
  • Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloreds separately.
  • Badly soiled areas, stains etc. should be pre-treated with liquid detergent stain removers etc (figure 2)
  • Turn over the clothes which pill easily and is with woollen surface before putting them into the machine (figure 3).

Clothes Preparation Fig 1Clothes Preparation Fig
2Clothes Preparation Fig 3

Put clothes into washer
Unfold the laundry and load loosely into the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning. The most efficient use of energy and water is achieved when a full load is washed.
However, do not overload as this causes creases and reduces cleaning efficiency.

Put clothes into washer

Note :
Make sure that no garments are caught between the door and the seal.

Using the detergent drawer

  1. Open the drawer and add adequate detergent into main wash compartment marked “ ” or “II”.
  2. Add the fabric softener into compartment marked “ ” or “ ”. Do not exceed the maximum level mark (“MAX”).
  3. Add the detergent into the pre-wash compartment marked “ ” or “I” according to the selected program.
  4. Close the drawer.

The correct amount of detergent will depend on the following:

  • The quantity of laundry
  • The soiling level of the laundry
    • Lightly soiled: No visible dirt or stains. Possibly slight body odour
    • Normally soiled: Visibly dirty and/or just a few slight stains
    • Heavily soiled: Visible dirt and stains and/or dried on soiling
  • The water hardness level.

The water hardness level

Note:
It is recommended to use low foaming powder for all washing temperature programs.

Washing Steps

  1. Turn on the water tap and connect the power.
  2. Open the door and put the cloth into the drum one by one.
  3. Close the door and put suitable amount of detergent and fabric softener into the dispenser, then close the drawer.
  4. Choose a program you need by turning the knob.
  5. Press the “Temp.” button and select a wash temperature.
  6. Press “Start/Pause” button to start the washing machine.
  7. When the cycle is finished, there is a warning tone sounds.

Note:
When washing cycle is finished, the machine will change into a standby mode. And the machine will be sleeping after 10 minutes without any control on the control panel.

Washing Program chart

Program Washing symbol Fabric
Cotton ![Washing Symbol 6](https://manuals.plus/wp-content/uploads/2021/05
/Washing-Symbol-6.png) Cottons, linens or cotton mix fabrics, e.g. table

linen, towelling, underwear, T-shirts etc.
Quick| | Small loads of items which require freshening up and which can be washed in a Cotton program.
Rinse+Spin| | This program can be used for rinsing items which can be washed in a Cotton program. Do not add any detergent.
Spin| | Separate spin for cotton and linen items

Standard Cotton| Washing Symbol 6| Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc.
Synthetic| Washing Symbol 8| Synthetic or mixed fabrics, underwear, coloured garments, non-shrink shirts.
Wool| Washing symbol - Wool| Machine-washable or hand-washable wool or wool blends fabrics. If the care label does not specify a temperature, wash using the cold setting. Also suitable for hand-washable silks.
Reduce the spin speed.

Note:

The machine is fitted with a balance control device, which ensures the machine is stable during the spin. To protect the machine, it will cut in if the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after 15 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistributed the load manually and reselect the spin program.

Door lock
When the machine is started, the door is locked. The door can be opened if you press the “Start/Pause” button during a cycle except for in the following two cases:
• If the temperature inside the drum is above 53°C, the door will remained locked.
• When the water is above a certain level, the door will remained locked.
In most cases, we recommend running a wash cycle to completion to drain the water. After it has finished, and two minutes of cool-down time has passed, the door will unlock.

In an emergency, turn the program select knob to the “Off” position and wait 2 minutes to open the door. CAUTION – Water may be hot, which could lead to scalding.

IMPORTANT : Do not try to open the door when the washing cycle is not finished, or power supply is cut off during the washing cycle. The temperature may be high enough to present a risk of scalding or burning.

Important:
Do not try to open the door if the washing cycle has not finished or power supply is cut off during the washing cycle. The temperature may be high and you may be scalded.

Important:

  • Do not try to open the door when the washing cycle is not finished, or power supply is cut off during the washing cycle, as temperature may be high and you may be scalded.
  • Ensure your hands are dry and disconnect the machine from the mains electricity supply, withdrawing the plug from the socket before cleaning the machine.
  • The washing machine must not be hosed down.

 CLEANING & CARE

Cleaning the Exterior

  • Clean the exterior with a mild non-abrasive cleaning agent or soap and water using a well wrung-out cloth.
  • Wipe dry with a soft cloth.
  • Do not use solvents, abrasive cleaners, glass cleaners or all-purpose cleaning agents. These might damage plastic surfaces and other components because of the chemicals they contain.

Cleaning the Washing Drum
Clean the drum every 3 months by using the “Drum Clean” program.

Cleaning the Drawer
Remove detergent residues regularly.

  • Pull out the drawer until a resistance is felt. Press down the release catch and at the same time pull the drawer right out of the machine.
  • Remove the siphon from compartment and clean it.
  • Clean the dispenser using a brush and warm water.

Cleaning the drawer

Cleaning the Drawer Housing
Use a bottle brush to remove detergent residues inside the drawer housing.

Cleaning the Drawer Housing

Cleaning the water inlet filter
Use pointed nose pliers to withdraw the plastic filter. After cleaning, put back and secure. These filters should be checked every 6 months, or more often if there  are frequent interruptions to the water supply.

Cleaning the water inlet filter

Note:
The filter must be put back in place after cleaning.

Cleaning the drain pump filter

1. Disconnect the machine from the mains electricity supply and open the lower cover with a screwdriver.

Cleaning the drain pump filter

2. Place a container under the pump. Unscrew and remove the filter.

Cleaning the drain pump filter 1

3. Clean the filter carefully.

Clean the filter carefully

Note: The filter should be cleaned every 2 months, or when the “E03” is on screen.

SPECIFICATIONS

Power 220V-240V~50,Hz
Washing / spin capacity 8.0kg
Rated power 2100W
Water pressure 0.02-0.8MPa
Net weight / gross weight 62.70kg/66.17kg
Outer dimension (W x H x D) 595 x 845 x 545mm

Energy-Efficient Test Program Entrance Guide:
Choose the program “ ”, set the washing temperature to “60°C” and select the spin speed to “1200rpm”.

Note :
Data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any extra options selected.

Symbol explanation

V Volt ~ Alternating Current
W Watt Hz Hertz
Safety test CE symbol

TROUBLESHOOTING

Problem Error Code Possible Cause Solutions
The machine fills overtime. “E01” 1. The water tap is not open.

2. The drain hose is put down.
3. The water inlet valve is damaged.| 1. Open the water tap.
2. Hook up the hose.
3. Change the water inlet valve.
There is a door lock alarm.| “E02”| 1. The door is not locked well.
2. Garment is caught between the door and the seal.
3. The door lock is damaged.| 1. Lock the door well.
2. Put the garment into the drum.
3. Change the door lock.
The machine drains overtime.| “E03”| 1. The drain hose is squashed or kinked.
2. The drain pump filter is block.
3. The drainage system pipes are blocked.| 1. Check the drain hose.
2. Clean the filter.
3. Check the drainage system and clean it.
Water overflows the machine. / Water sensor works abnormal.| “E04”| 1. The water inlet valve is damaged.
2. The connection between the water sensor and wire is not secure.
3. The water sensor is damaged.| 1. Change the water inlet.
2. Check the connection and ensure it is secure.
3. Change the water sensor.
The motor does not work.| “E05”| 1. The connection between the motor and wire is not secure.
2. The motor is protected because of over-heat.
3. The motor is damaged.| 1. Check the connection and ensure it is secure.
2. Check if the machine is overloaded. Switch off the machine and retry when the motor becomes cool.
3. Change the motor.
There is a heating tube
fault.| “E06”| 1. The connection between the heating tube and wire is not secure.
2. The heating tube is damaged.| 1. Check the connection and ensure it is secure.
2. Change the heating tube.
There is a temperature
sensor fault.| “E07”| 1. The connection between the temperature sensor and wire is not secure.
2. The temperature sensor is damaged.| 1. Check the connection and ensure it is secure.
2. Change the temperature sensor.

Important:
If the machine is exposed to temperatures below 0°C, certain precautions should be taken.
1. Turn off the water tap.
2. Unscrew the inlet hose.
3. Unhook the drain hose from the rear support and position the end of this hose and that of the inlet hose in a bowl. Run the spin program.
4. Disconnect the appliance.
5. Screw the inlet hose and re-position the drain hose.
6. When you intend to start the machine up again, make sure that the room temperature is above 0°C.

Disposal

This marking indicates that this appliance should not be disposed with other house-hold wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

Need more information?
We hope that this user guide has given you the assistance needed for a simple set-up.
For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

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References

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