kogan 32” Smart Led Tv User Guide

June 7, 2024
Kogan

32” Smart Led Tv

USER GUIDE
32″ SMART LED TV
SERIES 9 RH9000 (KALED32RH9000SUA)

CONTENTS
Safety and warnings ………………………. 02
Components …………………………………… 04
Product overview…………………………….. 05 Inputs…………………………………………. 05
Assembly and installation……………….06 Stand assembly …………………………06 Connect to antenna…………………..06
Using remote / power button…………. 07
Remote control overview…………………08
First time setup………………………….09 – 10
Basic operation ………………………………… 11 Channel Selection ………………………. 11 Volume / mute ……………………………. 11 Input Source………………………………… 11 Navigating menus ………………………. 11 Colour buttons…………………………….. 11

Settings ……………………………………………. 12 Overview …………………………………….. 12 Quick menu………………………………… 12 Global settings …………………….. 13 – 14
Media playback……………………………….. 15
Wall-mount installation…………………… 16
Specifications …………………………………….17
Troubleshooting……………………………….. 18

THIS USER GUIDE COVERS THE FOLLOWING MODELS Kogan 32″ Smart LED TV Android TVTM (Series 9, RH9000)

SAFETY AND WARNINGS
Thank you for buying this Kogan product. Please read all safety instructions before using your TV.
WARNING
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
· Using cabinets or stands recommended by the manufacturer of the television set.
· Only using furniture that can safely support the television set.
· Ensuring the television set is not overhanging the edge of the supporting furniture.
· Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
· Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
· Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If your existing television set is being retained and relocated, the same considerations as above should be applied.
· To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. · The apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids,
(for example, vases), shall be placed on the apparatus. · When discarding used batteries, always be mindful of the environment. Ensure you follow any
guidelines for recycling and safe disposal of batteries that apply in your local area. Don’t throw used batteries in rubbish bin. · When installing your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature. · The openings/slots on the back of the apparatus have been provided for necessary ventilation. Ventilation should not be impeded by blocking these openings in any way (for example, newspapers, table-cloths, curtains, etc.) · No naked flame sources, such as lit candles, should be placed on the apparatus. To prevent the spread of fire, keep candles or other open flames away from this product at all times. · The device may malfunction when under electrostatic discharge. It can be manually resumed by switching power off completely (at wall outlet), then switching power on again. · To avoid any injury caused by overturn of the product when installed with base stands, please always ensure the whole product is placed horizontally within the supporting surface and that the television is not overhanging the edge of the supporting furniture. · If not using with base stands, use only a wall or ceiling mount which has been recommended by the manufacturer of the television.
2

SAFETY AND WARNINGS cont’d

· Keep small accessories out of reach of children so they are not mistakenly swallowed.

CAUTION: Connecting the power cord

Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits.

Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if appearance indicates damage or deterioration, immediately discontinue use of the appliance until the cord is replaced with an exact replacement part by an authorized servicer.

Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.

The MAINS plug is used as the disconnect device, and the disconnect device shall remain readily operable.

Operating Temperature: 5°C to 35°C

Storage Temperature: -15°C to 45°C

Operating Humidity: 80%

Storage Humidity: 90%

CAUTION
Do not attempt to modify this product in any way without written authorization from supplier. Unauthorized modification could void the user’s authority to operate this product.
It is not recommended to keep a certain still image displayed on the screen for a long time as well as displaying extremely bright images on screen.

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.

Refer to the table below as a guide to the symbols and warnings which may be on your TV.

~

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

3

COMPONENTS

A

A Kogan 32″ Smart LED TV B Remote control C Stand (x2) D BB4 x 12mm screw (x4)

E AAA battery (x2) F Quick-start guide G Warranty card

B

C

D

E

F

G

NOT INCLUDED
Phillips head screwdriver, antenna cable, broadband internet connection.

4

PRODUCT OVERVIEW

1 2

3 4

1 Smart LED display screen 2 Remote sensor / Standby light

3 Inputs/Ports 4 Control panel

Inputs Audio in
Composite video in
Component video in
HDMI
USB 2.0

Stereo (2.0) audio input.
Usually paired with stereo audio inputs (red and white cables), the single- wire composite cable provides video signal.
Three cables (“Y,” “Pb” and “Pr”) provide a higher quality connection than the singlewire composite cable (“Y”) commonly used to hook up earlier AV equipment.
Connect an HDMI cable between the HDMI port on the TV and the HDMI port on the DVD player/Set-Top Box. Ports marked `ARC’ also support Audio Return Channel.
USB storage devices can be inserted to record and pause live TV in PVR mode, or to watch media files stored on device in media mode.

VGA

Connect to a desktop or laptop computer.

ANT
LAN
Digital audio out (optical)
Digital audio out (coaxial)
3.5mm audio out

For free-to-air TV, use an antenna cable (not supplied) to connect to a working antenna, either via an antenna wall socket, or directly.
For a wired internet connection via a broadband modem or router, connect an Ethernet cable to the LAN port.
Audio out for digital audio devices. Port and cable may look different depending on an optical or coaxial input. Please use the cable appropriate for your device.
Line audio out port for use with headphones, amplifier, soundbar or any other audio device via an AUX cable (not supplied).

This is a general guide to inputs and ports, your TV may not feature all of the above. 5

ASSEMBLY AND INSTALLATION
BEFORE YOU GET STARTED Spread cushioning flat to lay the TV on. This will help to prevent damage.
1. Stand assembly a. Attach stands to base of TV, ensuring A’ andB’ markings on the TV and stands match. b. Insert two 12mm screws for each stand and use Phillips head screwdriver (not supplied) to tighten.

2. Connect to antenna a. Connect an antenna cable (not supplied) via the `ANT’ input port at the back of the TV. b. Ensure the antenna cable is also connected to a working antenna, either via an antenna wall socket in your home, or directly.
Antenna wall socket
2b

1a

2a

1b
ANT

Antenna cable (not supplied)

6

USING REMOTE CONTROL / POWER BUTTON

3. Remote control assembly a. Open the battery compartment cover on the back side. b. Insert two 1.5V AAA size batteries, making sure to match the polarity markings (+ / -) of the batteries with the diagram inside the compartment. c. Replace battery compartment cover.

5. Turning TV on a. Plug the power cord into a suitable power outlet. The standby will display a red light, showing that the TV is receiving power. b. Press the POWER ( ) button (either on your remote control or beneath the front panel on the TV) to turn the TV on. c. The standby light will turn to green when the TV is on.

Red light on

3a

3b

3c

5a
Standby mode Red light off

WARNINGS
· One loading of batteries will last for 1 year under normal use.
· If you do not intend to use the remote controller for a long period of time, remove them to avoid damage due to leakage.
· Do not use old and new batteries together.
· The batteries (battery pack or batteries installed) shall not exposed to excessive heat such as sunshine, fire or the like.

4. Using remote control without bluetooth

Your Android TV remote control has bluetooth

capability, but until this is paired with your TV, you

will need to ensure the distance between the remote

4a

control and the TV is no greater than 8 metres, at an angle of no more that 30 degrees on either side (4a).

Point the remote towards the sensor at the front of

the TV (this may differ from the illustration).

TIPS Do not block the path between the sensor and the remote control.

5c
TV on

TURNING TV OFF

Press the POWER ( ) button on the remote control to enter

standby mode.

5b

To power down the TV completely, unplug the power cord from

the power outlet.

Do not leave your set in standby mode for long periods of time. If you will not use the TV for a long time, it is recommended to unplug the set from both the power outlet and aerial.

7

REMOTE CONTROL OVERVIEW

2

1

3

4

5

6

7

8

9 10

11

12

13

14

15

16

1 Power, press to enter or exit standby mode

2 Microphone for use with Google Assistant voice commands

3 Indicator light

4 Colour buttons for navigational use within apps

5

to open app homepage

6

to open app homepage

7 Home to access the home page
8 Source displays the list of input source channels.
9 / / / Direction buttons for navigating menus and settings
10 OK select the current item, confirm selection, or open channel list in DTV mode

11 Back to the previous menu
12 Quick Menu to display TV options with optional, adjustable settings
13 + ­ to adjust the volume up or down

14

to scroll channels

15 Google Assistant to launch the built-in virtual assistant for voice commands

16 Mute to toggle sound on/off

8

FIRST TIME SETUP

When turning the TV on for the first time, the Welcome screen will appear. Use the , and OK buttons to navigate the following options.

Bluetooth Your Android TV remote control has bluetooth capabilities. Follow the onscreen prompts to pair the remote with the TV, holding the Red and
Blue colour buttons for 5 seconds, then select the remote from the accessory list and press OK. Your remote’s LED light will flash while pairing. This will allow you to use voice commands with your remote via the Google Assistant button.
Language Select your menu language.

Pairing your bluetooth remote control with your Android TV will enable your remote’s Google Assistant voice control function.

Quickly set up with Android phone If you have an Android smartphone, you can easily transfer your phone’s Wi-Fi network and Google account to your TV. If not, select `Skip’.

Select Wi-Fi network Your Android TV will automatically scan for wireless networks nearby. Ensure the TV is within range of your wireless modem or router, and have your password handy. Follow the prompts to input your password and connect your TV to your selected network.

Select your language. This can be changed later in the global settings.

If you’d prefer to connect an Ethernet

cable to connect to the internet, simply

insert the cable (not supplied) to the

`LAN’ input port at the back of the TV (6b,

next page), and ensure that it is correctly Connect to Wi-Fi by selecting your network

connected to the internet.

and entering your password. A broadband internet connection is required for this step.

Google Account sign-in Linking your Google Account to your Android TV will allow you to install new apps from the Play store, as well as receive recommendations, movies, and more from Google.

Terms of Service This page will allow you to read each of the Google Terms of Service, Privacy Policy, and Google Play Terms of Service in full, and to accept.

Sign in to your Google account here.

Location Grant permission for your Android TV to detect your location. You can adjust these permissions at any time from Settings.

Help improve Android Grant permission for your Android TV to detect your location to automatically send diagnostic information to Google. Following this you will be shown a brief overview of Android TV’s features.

Country/Region To ensure your TV is set up properly, select your country/region from the list.

Password Set a default password.

Timezone Select your region’s time zone.

Select your country or region.

Select TV mode The home mode’ is optimized for efficient usage for home use. Theretail mode’ is optimized for store Demo with fixed settings.

Chromecast Let your TV be detected as a Google Cast device and allow Google Assistant and other services to wake the TV to respond to cast commands, even when in standby mode.

9

FIRST TIME SETUP (cont’d)

Tuner mode Select between Antenna and Cable for your tuner mode.
Following these options, the Channel Scan screen will appear. Ensure you have an antenna cable connected to the `ANT’ input port at the back of the TV (6a).

The auto tuning function will search

Read the End User License Agreement

for and save all available free-to-air TV

channels. After confirming your settings (the default will be set for Australia),

the process will automatically begin. The number of searched channels will be

displayed on the screen.

Following this, you can accept the End User License Agreement and continue to the Home screen

6a 6b

6a

1 ARC

ANT

`ANT’ input

6b LAN
`LAN’ input

Micro SD

3

2

1

2

8 10 11

34567 9

12

1 Google Assistant Click to launch the built-in virtual assistant, which will begin listening for voice commands. Give it a try, ask “What’s the weather today?”
2 Text search Enter text manually to search TV apps.
3 System notifications This option will only appear when notifications are present.
4 Source Access free-to-air channels (`DTV’) or other input source channels.
5 Internet connection This will display as a Wi-Fi or LAN icon, depending on your connection. Select for connectivity options.
6 Settings Access the global settings menu.
7 Clock Time and date settings can be adjusted in the global settings.

8 Apps Access the App Centre to display all installed apps. Free-to-air channels can be accessed under the `Live TV’ option.
9 Favourites list A customisable list of apps available at a single click.
10 Play next Displays the program you are watching or have queued to play next. You can add to this list by long pressing the OK button, then selecting “Add to play next”. If the play next queue is empty, it will not be shown on the home page.
11 Pinned channels Show the program list of pinned channels. The order of this list can be adjusted by pressing from the channel icon and selecting the “<>” icon. Empty channels will not be shown on the home page.
12 Customise channels Add or remove pinned channels from the home page.

10

BASIC OPERATION

Selecting channels There are four ways to select channel while in DTV mode:

· Using

buttons on the remote control or on your TV to select channel.

When you press the

buttons, the TV changes channels in sequence.

You will see all the channels that the TV has saved, but will not see channels

that were either not saved, or manually erased.

· Press the / Direction buttons to scroll channels up and down in sequence,

similar to the

buttons.

· Press the Quick menu button followed by Direction button to access the

Channel options. Select Program guide from this list to access the complete

EPG (electronic program guide).

· Press the OK button to pull up the Channel list. From here, you can select the

desired channel using the / Direction buttons and press OK to confirm.

Volume adjustment and mute setup Press + ­ buttons on the remote control or the TV to adjust the volume of the TV.

· To increase the volume, press + button · To decrease the volume, press ­ button

Press the Mute button to toggle TV sound on and off. The mute icon will appear in the lower-right corner of the screen. To resume sound when TV is muted, press the Mute button again, or simply press the + button.

Input source Input options are accessible directly from the home screen by selecting the
Source icon. Press the OK button to confirm your selection.

Alternatively, you can use the Source button on your remote control to access the list from any channel or screen.

Colour buttons

In some menus and apps, the remote control’s four colour buttons (

)

can be used.

Navigating menus
· Press the Quick menu button to display the quick menu. · Press the / Direction buttons to select the desired sub item. · Press the OK or Direction button to access the menu of the next level. · Select Settings on quick menu list to bring up the full settings menu. · Press the Back button to return to the previous menu.

NOTE
· When a menu item is greyed out, it means that the item is not available or cannot be adjusted.
· Some items in menus may be hidden depending on modes or signal sources used.

11

SETTINGS

Quick menu Options for your TV (picture, aspect ratio, speakers, etc) can be accessed by pressing the Quick menu button on your remote control. Use / buttons to navigate through the submenus, and button to access Channel options (7a).

Channels
TV options Picture Mode
7a

Display Mode

Speakers

Power

Advanced Options Settings

Global settings To access the global settings menu, simply navigate to the ‘ icon on the Home screen. Here you will find all of the adjustable options for Android TV’s interface, connectivity, and apps. In DTV mode you can also press the Quick menu button on your remote control and use the / buttons to navigate to theSettings’ option.

QUICK MENU

Picture mode Choose from the following selection of presets, or select `User’ mode to configure your own custom settings.

· Standard · Vivid

· Sport · Movie

· Game · Energy Saving

Display mode You can select the picture size which best corresponds to your viewing requirements. Sizes may differ between input sources.
Speakers Select the desired audio output source, choosing from the built-in TV speakers or an external system.
Power Display power usage and sleep timer options, as well as the option for picture off (audio only) playback.
Advanced options Adjust settings for subtitles, default channel, blue mute and more. Also see system and app version information.
Settings Selecting the settings option here will take you to the Global Settings menu, also accessible via the home screen.

12

SETTINGS (cont’d)
GLOBAL SETTINGS Network & Internet Here you will find the options for Wi-Fi and Ethernet internet connections.
Wi-Fi Available Wi-Fi networks are listed, with the option to manually add a new network.
Scanning always available Toggle on/off.
WOW Toggle on/off for Wake On Wi-Fi function.
WOL Toggle on/off for Wake On LAN function.
Ethernet The TV will display whether a LAN connection is active or not. If LAN is connected, status will show IP address.
Proxy settings HTTP proxy is used by the browser but may not be used by other apps. Select between no proxy, or manually entering proxy address details.
IP settings Select between DCHP or static.
CHANNEL Auto channel update Toggle on/off.
Parental controls Enter PIN to access. Here you will find options for blocking channels, restricting content based on ratings, and blocking inputs (TV, AV, and both HDMIs).
Audio language and Second audio language Select primary and secondary audio languages.
ACCOUNT & SIGN-IN Here you find the same Google account sign-in screen from the start-up wizard.

APPS
Recent View all recently used apps.
See all apps Display a list of all installed apps.
Permissions View and adjust settings for app permissions, special app access, and security & restrictions.
DEVICE PREFERENCES
About View system information.
Date & Time Set clock and date information.
Timer Adjust auto power-on and auto power-off settings.
Language Interface language settings for on-screen display.
Keyboard Adjust keyboard options. Third party keyboards can be added from the Play store. By default, Google’s GBoard keyboard is installed.
Inputs HDMI CEC (Consumer Electronic Control) settings can be adjusted here. Option to rename inputs (for example, HDMI 1′ can be set asBlu-ray’ or even a custom name, which will appear on the source inputs list) are also located in this submenu.
Power Adjust power settings here.
Picture Adjust picture settings here, in more detail than the Quick Menu’s picture mode presets.
Sound Locate settings for sound presets (`sound styles’), equalizer, speakers, digital output, SPDIF and more in this submenu.
13

SETTINGS (cont’d)
Storage View and adjust device storage information and set up external drives for use. Home screen Adjust options such as enabling video or audio previews, customising channels, and app order for the home screen. You can also view app licenses. Retail mode Toggle on/off. The home mode’ is optimized for efficient usage for home use. Theretail mode’ is optimized for store Demo with fixed settings. By default the TV is set to home mode. Google Assistant Access options for Google Assistant and voice controls. Chromecast built-in View license details for Chromecast functionality. By default, Chromecast is enabled for your TV and does not require adjusting. Screensaver Adjust the screensaver usage and time settings. Location Enable location settings. Usage & Diagnostics Enable permission to share usage and diagnostic data. REMOTES AND ACCESSORIES All compatible Bluetooth devices will appear here. You can connect and disconnect from devices here.
14

MEDIA PLAYBACK
NOTE Add a shortcut to the MultiMedia Player app to your favourites list on the homescreen by selecting the “+” icon and selecting it from the list. This is the default player, but you are welcome to choose your preferred media player from the Google Play store.
To access media playback mode, insert a USB drive containing files of the following type into the TV’s USB or microSD input port. Next, from the Home page, select your preferred media player app. The following file types are supported:

Data Photo Audio Video

Format
JPEG, MPO, PNG, BMP
MP3, WMA, WAV, M4A, AAC AVI, MP4, MOV, MPG, MKV, DAT,
VOB, RMVB, TS, TRP, TP

Media playback controls OK Play / Pause
/ Skip backward & forward, Hold to skip to start & end Options Back

Alongside flashdrives, the TV’s USB port is also capable of reading from devices such as digital cameras and USB hard disks.
15

WALL MOUNTING
Wall mount kit not included. Steps below are provided as an optional alternative to the supplied base-mounts.

A

B

C

D

A Mounting bracket (x2) B M6 x 10mm screw (x4)

C M6 x 60mm self-tapping screw (x4)
D Wall anchor (x4)

9. Optional wall-mounting installation a. Measure and double-check the distance of threaded holes on the back panel of the TV before creating any holes in the wall. b. Insert the 10mm screws (B) within the four threaded holes on the back panel of the TV and tighten.

c. Use a mounting bracket (A) as a guide to mark the positions for the four holes on the wall with a pencil.
d. Using a drill, create holes in the marked positions on the wall. e. Insert the four wall anchors (D) into the screw holes in the wall. f. Place the mounting brackets against the wall, aligned with the wall
anchors, ensuring the directional arrow is facing upwards. g. Fix the mounting brackets with the 60mm self-tapping screws. h. Attach the TV to the mounting brackets by placing all four of the screws
attached to the rear of the TV (B) into the larger openings of the brackets, then lowering the TV so that the screws “lock” into place within the brackets.
It is recommended that two people perform step 9h together to ensure the sleeves are properly aligned before the TV is lowered onto the brackets.
A

Wall TV Wall

9f

9g

9h

C

D

9b

NOTE:

Only use wall-mounts that match the same size screws and fittings as those

listed on this page. Other methods of wall-mounting have not been tested for

this model and can not be guaranteed to safely support the TV.

16

SPECIFICATIONS

Audio Audio Output Dolby Audio Speaker System
Connectivity Ethernet (RJ45) USB Media Playback USB Media Playback Formats
Wi-Fi Wi-Fi Protocols

2*10W Yes 2
Yes Yes JPG, JPEG, PNG, BMP, MPO, GIF; MP3, WMA, M4A, AAC; MPEG, MPEG4 Yes IEEE 802.11b/g/n

Inputs Composite (AV) HDCP HDMI HDMI-ARC HDMI-CEC USB USB Ports
Outputs 3.5mm Stereo Audio Optical Audio Out

Yes 2.2 3 x 2.0 Yes | HDMI 1 Yes | HDMI 1, HDMI 2, HDMI 3 2.0 1
Yes Yes

Dimensions Distance Between Legs Stand Screw Size VESA Wall Mount Pattern Wall Mount Screw Size Weight Without Stand With Stand

670mm BB4*12mm 200 x 100 M6 x 10mm 3.62kg 732 x 83 x 434mm 732 x 195.5 x 476mm

Display Brightness Colours Computer Supported Resolutions
Contrast Ratio

200cd/m² 1.07B 640×360 @ 60Hz, 853×480 @ 60Hz, 1024×576 @ 60Hz, 1280×720 @ 60Hz, 1366×768 @ 60Hz, 3500:1

Performance CPU GPU OS RAM Storage Capacity
Power Average Consumption Energy Consumption Energy Rating Standby Consumption
Tuning and Signal Tuner Type

ARM A53*4 @ 1.1GHz Mali470MP3 (openGL ES) Android 9.0 1GB 8GB
55W TBDkWh per year TBD <1W
DVB-T

Native Aspect Ratio

16:9

Refresh Rate

60Hz

Resolution

1366 x 768

Response Time

8ms

Screen Type

LED | HD

Size

32″

Viewing Angle

178°(H) 178° (V)

Note:

· Design and specifications are subject to change without notice.

· Weight and dimension shown are approximate.

17

TROUBLESHOOTING

Common fixes

Many minor issues can be resolved by hard resetting, or power cycling the unit or upgrading the firmware.

No colour, wrong colour or tints
· Make sure the program itself is broadcast in colour

To perform a hard reset, or power cycle, · Select the picture menu, then adjust

please use the following steps.

the colour and tint submenus

· Unplug it from the main power socket Blurred or snowy picture, distorted

and leave it for 10-15 minutes.

sound

· Press and hold the power button on the TV for 5 seconds.

· Check direction, location and connections to your antenna

· Connect the TV back to the power and · Issues may be caused by the use of an

turn it on.

indoor antenna (poor signal)

Poor picture and sound quality · Try a different channel · Adjust the antenna · Check all connections
No picture or sound in TV status · Try another channel · Press the TV/AV button · Make sure TV is plugged in · Check the antenna connection
No sound or sound is too low at maximum volume · Check the volume settings on any
external speakers connected to your television · Adjust the TV volume accordingly · Check another channel or input · Check that MUTE hasn’t been turned on
Picture rolls vertically · Check all connections

Remote control malfunctions · Replace remote control batteries · Check battery terminals · Remote is out of range, move closer to
TV · Remove any obstructions between
remote and IR sensor of TV · Make sure the power cord to your TV is
plugged in and turned on
Image is not centred on the screen · Adjust the horizontal and vertical
position
“No Signal” on HDMI source · Test the device with a different HDMI
cable · Plug the device into another HDMI
port · Try a different device connected to the
same cable and port · Perform a factory reset on your TV

Care & maintenance
Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Always use a soft, damp cloth. Cleaning the screen Wet a soft cloth in a mixture of lukewarm water and a little fabric softener or dish washing detergent. Wring the cloth until it’s almost dry, and then use it to wipe the screen. Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV. Cleaning the casing To remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.
For our full TV troubleshooting guide, head online to help.kogan.com

© Copyright 2020, Kogan.com ­ KALED43RF9000SUA UM 02-20

18

References

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