KoolMore Commercial Undercounted Ice Machine Instruction Manual
- June 7, 2024
- KoolMore
Table of Contents
KoolMore Commercial Undercounted Ice Machine
IMPORTANT SAFETY
When using electrical appliances, basic safety precautions should be
followed to reduce the risk of fire, electric shock, and injury to persons or
property. Read all instructions before using any appliance.
Use this appliance only for its intended purpose as described in this owner’s manual.
This ice-maker must be properly installed in accordance with the installation instructions before it is used.
This unit must be positioned so that the plug is accessible. Do not run the cord over carpeting or other heat insulators. Do not cover the cord. Keep cord away from traffic areas, and do not submerge in water. No other appliance should be plugged into the same outlet, and be sure that the plug is fully inserted into the receptacle.
We do not recommend the use of an extension cord as it may overheat and cause a risk of fire. If you must use an extension cord, use 14AWG minimum size and rated no less than 1875 watts.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent, or a similarly qualified person in order to avoid a hazard.
Disconnect the mains plug from the supply socket when not in use for a long term, where supply connection is via mains plug.
Remove the power plug or disconnect from the mains before cleaning or servicing the appliance. NOTE: If for any reason this product requires service, we strongly recommend that a certified technician perform the service.
Never unplug your unit by pulling on the power cord. Always grasp the plug firmly and pull straight out from the outlet.
Do not use your unit outdoors. Keep the unit away from direct sunlight and make sure that there are at least 6 inches of space between the back of your unit and wall and keep the front free. Keep ventilation opening in the appliance enclosure or in the built-in structure, clear of obstruction.
Do not tip over the unit, which will cause abnormal noise and make the ice- cube size abnormal. And seriously, it may cause water leakage from the unit.
If the unit is brought in from outside in the winter season, give it a few
hours to warm up to room temperature before plugging it in.
Do not use other liquid to make the ice cube other than water.
Do not clean your ice maker with flammable fluids. The fumes can create a fire
hazard or explosion.
– WARNING: Do not damage the refrigerant circuit.
– WARNING : This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their
safety.
– WARNING : Children should be supervised to ensure that they do not
play with the appliance.
– WARNING : This appliance must be earthed. And use the 110-120V/60Hz
earthed power supply.
– WARNING: Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
– WARNING : This appliance is intended to be used in household and
similar applications such as staff kitchen areas in shops, offices, and other
working environments; farm houses and by clients in hotels, motels, and other
residential type environments; bed and breakfast type environments; catering
and similar non-retail applications.
– DANGER – Risk Of Fire or Explosion. Flammable Refrigerant Used. Do
Not Use Mechanical Devices To Defrost Ice Maker. Do Not Puncture Refrigerant
Tubing.
DANGER Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing.
– CAUTION – Risk Of Fire Or Explosion. Flammable Refrigerant Used. Consult Repair Manual/Owner’s Guide Before Attempting To Install or Service This Product. All Safety Precautions Must be Followed.
– CAUTION – Risk Of Fire Or Explosion. Dispose Of Property In Accordance With Federal Or Local Regulations. Flammable Refrigerant Used.
– CAUTION-Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing; Follow Handling Instructions Carefully. Flammable Refrigerant Used.
The ice maker should be installed in accordance with the safety standard for Refrigeration Systems, ASHRAE15. The ice maker shall not be installed in corridors or hallways of public buildings.
If the unit is with the problem need to be maintained, that replacing with like components and that servicing shall be done by factory authorized service personnel, so as to minimize the risk of possible ignition due to incorrect parts or improper service.
IMPORTANT:
The wires in this mains lead are colored in accordance with the following
code:
Green with or without yellow strip:
White:
Black:
Grounding
Neutral
Live
To avoid a hazard due to the instability of the appliance, it must be placed at an even or flat surface.
SPECIFICATIONS
1) DIMENSIONS/CONNECTIONS
2) Rating
NOTE *: TESTED AT 70 Fahrenheit ROOM TEMPERATURE AND 50 Fahrenheit
WATER TEMPERATURE.
GENERAL INFORMATION
1) Ice-making and its water tank parts
A. Water dividing pipe with nine little holes, water will flow out from these
little holes. And if no water flows out, can be disassembled and cleaned.
B. Evaporator (ice-making module)
C. Ice full detecting board: Use to detect the inner cabinet is full of ice or
not, and to check the ice-harvest process is over or not.
D. Water tank
E. Water supplying pipe
F. Cover board on the right side of the evaporator
G. Water level switch installing plate
H. Water drain pipe of the water tank when ice-making, this pipe should be
clamped in the slot of the water tank wall; And when draining, this pipe
should be pulled out.
I. Water pump
J. Water level detecting switch
2) Operation panel
A. “TIMER CLEAN” button:
Quickly press this button once, to enter the Timer setting program; And press
this button for
more than 5 seconds, to enter
the Cleaning program.
B. The “ON/OFF” button:
When the unit is off, press this button to turn on the unit; And during the
Self-cleaning program, or normal ice-making state, press this button to turn
off the unit at once; And also if the unit is set with the Timer, press this
button to cancel the Timer setting. When the unit is making the ice cube,
press this button for more than 5 seconds, the unit will switch to the ice
harvest process by force.
C. LCD display window
1.Environmental temperature display and ice-making time countdown display.
Display ice-making time countdown with M as the unit display, and display
environmental temperature with F as the unit display.
2. Making ice and deice symbol display, the machine is making ice when the
symbol rotates, and the machine is deiced when the symbol flashes.
3. Automatic self-cleaning symbol display
4. On/off symbol display
5. Error code displayE1 means the environmental temperature sensor is
damaged.E2 means ice-making anomaly or the refrigerant leaked
6. Water flow in and water shortage display, the arrow flashing indicates
that the machine is in the water, the whole symbol is bright to indicate that
the machine is short of water.
7.Ice full alarm, the machine will make ice again when you take out the ice.
8.Setting display.Display timing switch machine with the H as unit display;
Display ice making time setting with M as a unit display.
D&E. “+””-“button
Use to adjust the ice-making process duration period length, the default
setting is zero, 1 minute adding or decreasing per each pressing of “+” or “-”
button. Also to adjust the delay time of the timer, the default setting is
zero, 1 hour adding or decreasing per each pressing of the “+” or “-” button.
OPERATING PROCEDURES & MAINTENANCE
UNPACKING YOUR ICE MAKER
- Remove the exterior and interior packaging. Check if all the accessories, including the instruction manual, ice scoop, white water inlet pipe, 4 ways to 2 ways water quick connector and the water draining pipe, etc., are inside or not. If any parts are missing, please contact our customer service.
- Remove the tapes for fixing the door and inner cabinet, ice scoop, etc. Roughly clean the inner cabinet & ice scoop with wet clothing.
- Put the ice maker on a level & flat floor, without direct sunlight and other sources of heat (i.e.: stove, furnace, radiator). Make sure that there is at least a 20cm gap between the air outlet and the obstacles, and at least 5 cm between the Left/Right side and the wall.
- Allow 4 hours for the refrigerant fluid to settle before plugging the ice maker in if the unit may befall upside down during shipping or transportation.
- The appliance must be positioned so that the plug is accessible.
WARNING: connect to the potable water supplying only. Only use drinking water.
INSTALLATION LOCATION REQUIREMENT
a) This unit is not for outdoor use. Keep the proper room temperature and
inlet water temperature according to the above specification table. Otherwise,
it will affect the ice-making performance.
b) This unit should not be located near any heat resource.
c) The unit should be located on a firm & level foundation at normal
countertop height.
d) There must be at least 5CM clearance at the rear side for connection and 25
CM clearance in
front to open the door and keep good air circulation.
e) Do not put anything on the top of the ice maker.
Installation clearance 
To ensure proper ventilation for your ice maker, the front of the unit must be
completely unobstructed (at least 20CM free space). Allow at least 50 mm
clearance at the rear, and 50 mm at the top and sides for proper air
circulation. The installation should allow the ice maker to be pulled forward
for servicing if necessary. When installing the ice maker under a counter,
follow the recommended spacing dimensions shown above. Place electrical and
water supplies and drain fixtures in the recommended locations as shown.
Choose a well-ventilated area with temperatures above 50 Fahrenheit and below
90Fahrenheit. This unit MUST be installed in an area protected from the
elements, such as wind, rain, water spray, or drips. The ice maker requires a
continuous water supply with a pressure of 1-8 Bar as required in the above
specification table. The temperature of the water feeding into the ice maker
should be between 41Fahrenheit and 77Fahrenheit for proper operation.
ELECTRICAL REQUIREMENT & CONNECTIONS
WARNING: THIS UNIT MUST BE EARTHED.
Electrical Shock Hazard
Plug into a grounding wall outlet.
Never remove the ground prong.
Use a separate power supply or receptacle.
Never use an adapter.
Never use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
Before you move your ice maker into its final location, it is important to make sure you have the proper electrical connection. It is recommended that a separate circuit, serving only your ice maker, be provided. Use receptacles that cannot be turned off by a switch or pull chain. If the supply cord or plug to be replaced, it should be done by a qualified service engineer. This appliance requires a standard 110-120Volt, 60Hz electrical outlet with good grounding means.
Recommended grounding method
For your personal safety, this appliance must be properly grounded. This
appliance is equipped with a power supply cord having a grounding plug. To
minimize possible shock hazards, the cord must be plugged into a mating
grounding-type wall receptacle, grounded in accordance with the National
Electrical Code and local codes and ordinances. If a mating wall receptacle is
not available, it is the personal responsibility of the customer to have a
proper grounding wall receptacle installed by a qualified electrician.
CLEANING YOUR ICE MAKER BEFORE FIRST USING
Before using your ice maker, it is strongly recommended to clean it
thoroughly.
- Open the ice-getting door.
- Clean with diluted detergent, warm water, and a soft cloth.
- Repeatedly clean the water contacting inner parts, you can pull the Water drain pipe of the water tank indicating “H” in above illustration to drain the cleaned water in the water tank, then next to clean inner ice-storing cabinet, till all of the inner parts are cleanly, then drain out all of the cleaned water from the water drain port located at unit back indicating “7” in the above illustration. And must reinstall back the water drain pipe of the water tank and the cap of the unit water drain port, otherwise, the unit will not make the ice normally. And suggest that you should discard the ice cube made by the first ice-making cycle after cleaning.
- The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm water.
- Dry the interior and exterior with a clean soft cloth.
WATER CONNECTION FOR YOUR ICE MAKER
Important: Be sure to use the new hose-sets supplied with the appliance to
connect to water mains and that old hose-sets should not be reused.
1. Connect the water supplying hose to the unit
Step 1: First remove the clipper on the water inlet port for the water supply
(indicated in the
following illustration “B”) located at unit back, then pushing inwards the
anti-dusty plug, use your other hand’s finger to press the out circle to fix
the anti-dusty plug, then take down the anti-dusty plug; Step 2: Insert the
one end of the white water hose into the water inlet port, and push inward
completely, and install back the clipper, then water hose connection is
completed.
2. Connecting the water drain pipe
Pull out the water drainage cap with black color (indicated (A) in the
above illustration), then connect the white drainage pipe included in the
accessory, again connect the other end of this drainage to the main water
drainage pipeline.
3. Connect the water hose to the water faucet of the water main supply
system
First, install the supplied water quick-connector to the water faucet by screw
thread; Second, remove the clipper from the water quick-connector, insert
another end of the water hose into this quick-connector port completely, then
install back the clipper, also this step is completed. Note: The water faucet
should be supplied by the customer himself.
Important: The water pressure of the main water supply system must be
0.04-0.6 MPa at least.
OPERATION YOUR UNIT
Operation button and display area diagram
Operation
the ice-making process
1. Starting up Plug in the power plug, the symbol will flash in the display window, press the ON/OFF button on the control panel, the machine will start to make ice when the external pipe adds water to reach the standard level on the water tank through the electromagnetic water valve, then the symbol will change to light on always in the display window and symbol rotate; The ambient temperature will be displayed in the upper left of the display window”80F” means the ambient temperature is 80F, several minutes later, the flashing numbers will be displayed in the ambient temperature display area, the flashing number”10M” means still need 10minutes to finish this ice making cycle.
2. Every ice making cycle finished, enter the deicing process, the symbol
flashes the external pipe can add water to the water tank through the
electromagnetic valve, and the arrow on the symbol will flash until the water
reaches the standard level, then the symbol extinguishes the unit enters the
next ice-making cycle when the water can not reach the standard level, the
symbol is always bright, the unit stop working. After water shortage, the unit
needs to be restarted, otherwise, it will start up automatically after 15
minutes.
Note: Each ice-making cycle is around 11-20minutes, the ice-making time will
be changed
according to the ambient temperature and the water temperature change.
Especially the first ice-making cycle, the ice-making cycle will be longer
because of the high water temperature in the water tank, But the ice-making
cycle will not over 30minutes.
3. Adjust the ice thickness; Press the “+”-“button on the control panel to
adjust the ice thickness The number in the bottom left of the display window
is the setting of the ice making time, default is “0”, press”+”button one time
the ice making time will add one minute, the ice will be thicker
Press”-“button one time the ice making time will reduce one minute, the ice
will be thinner. Restart the machine it will go back to default”0”
Note: The time currently set only changes the next and subsequent ice-making
cycle.
4. When the symbol lights up the machine stops working, it will work again after you take out
5. Shut down the unit: during the unit making ice press the”ON/OFF” button on the control panel unit shut down and into standby mode. If you press “ON/OFF” longer than 5S during ice making, then the unit enters the deicing process directly, this function can help remove the ice on the ice plate. Press “ON/OFF” to shut down the machine.
6. Timing setting: setting range: 1-24 hours
Time shutdown: when the unit is running, it can set up the timing shutdown.
Time on: when the unit is on standby, you can set the unit with ON-TIMER.
How to set up the timing
Press the TIMER button, the default timing time is”1H” in the display window
then press the “+” button to adjust the timing time you need, every time you
press the”+” button, the time add 1 hour; Press”-“button can reduce the timing
time. During the process of time adjustment, The “H” in the lower corner of
the number will flash then after 5 seconds of flashing without pressing, the
“H” letter will change from flashing to always displaying, which means the
timer program has been completed. In standby condition display 5H, it means
the unit will start automatically after 5 hours; In ice-making
condition display 5H, it means the machine will shut down automatically after
5 hours, the “H” in the display screen indicates that the machine currently
has a timing function, and the number in front will be smaller and smaller.
Until it becomes zero, the timing ends, and the machine enters the mode you
need.
How to cancel timing
When the unit has a timing display window that will display XX H), press the
“TIMER” button timing is canceled after the number on the screen and “H” are
extinguished.
When the unit has a timing, the display area in the lower-left corner will display the timing time and the ice-making setting time, and the display content will be switched every 5S.
7. Automatic self-cleaning program, The default cleaning time is 20
minutes.
Start the self-cleaning program: After connecting all of the water pipes,
plug on the main power supply plug, then press the “TIMER CLEAN”button on the
control panel for more than 5 seconds, to enter
the self-Cleaning program, the symbol rotates on display screens time count down area display 20M. And the “CLEAN ” light will always be on during this period, the digit window will indicate the left temple, the water pump runs for 8 minutes and stops for 3 minutes, always recycle. The total duration time is 20 minutes for one self-cleaning program. Also when the water pump stops, the water will supply to the water tank automatically.
Cancel the self-cleaning program: It takes about 20 minutes to complete one self-cleaning program. When the program is over, the system will be in off-state automatically. And also you can press the “ON/OFF” button on the control panel to cancel the self-cleaning program by force.
WIRING DIAGRAM
Normal Sounds
Your new ice maker may make sounds that are not familiar to you. Most of the
new sounds are normal. Hard surfaces like the floor, walls, and cabinets can
make the sounds seem louder than they actually are. The following describes
the kinds of sounds that might be new to you and what may be making them.
- You will hear a swooshing sound when the water valve opens to fill the water tank for each cycle.
- Rattling noises may come from the flow of the refrigerant or the waterline. Items stored on top of the ice maker can also make noises.
- The high-efficiency compressor may make a pulsating or high-pitched sound.
- Water running from the water tank to the evaporator plate may make a splashing sound.
- Water running from the evaporator to the water tank may make a splashing sound.
- As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your icemaker.
- You may hear air being forced over the condenser by the condenser fan. During the harvest cycle, you may hear the sound of ice cubes falling into the ice storage bin.
- When you first start the ice maker, you may hear water running continuously. The ice maker is programmed to run a rinse cycle before it begins to make ice.
Preparing the Ice Maker for Long Storage
If the ice maker will not be used for a long time or is to be moved to another
place, it will be necessary to drain out all of the water in the system.
- Allow all of the ice cubes have been ejected from the evaporator of the ice maker.
- Turn off the unit, and unplug the power cord.
- Shut off the water supply at the main water supply.
- Disconnect the water supply hose from the water inlet valve.
- Pull out the Water drain pipe of the water tank indicating “H” in the above illustration to drain out the water in the water tank. When all of the water has been drained out, reinstall back the water drain pipe of the water tank.
- Then drain out all of the water from the water drain port located at unit back indicating “7” in the above illustration.
- Disconnect the water drain pipe to the main drain pipeline or floor drain, plug on the drain cap again.
- Drop the door open to allow for circulation and prevent mold and mildew.
- Leave the water supply hose and the power cord disconnected until ready to reuse.
- Dry the interior & wipe the outside of the unit.
- Put a plastic bag on the unit to resist out dust & dirty.
CLEANING & MAINTENANCE
WARNING: Before carrying out any cleaning or maintenance operations,
unplug the ice maker from the main power supply electricity. (EXCEPTION:
Icemaker self-cleaning program).
Do not use any alcohol or fume for cleaning/sanitization of the ice maker. It
may cause cracks in the plastic parts.
Ask a trained service person to check and clean the condenser at least once a
year, in
order to let the unit work properly.
This appliance must be cleaned by the use of a water jet.
CAUTION
If the ice maker has been left unused for a long time, before the next use it
must be thoroughly cleaned. Follow carefully any instructions provided for
cleaning or use of sanitizing solution. Do not leave any solution inside the
ice maker after cleaning.
Periodic cleaning and proper maintenance will ensure efficiency, top performance, hygienic, and long life. The maintenance intervals listed are based on normal conditions. You may want to shorten the intervals if you have pets, or the unit is used outdoors, or there are other special considerations.
What shouldn’t be done
Never keep anything in the ice storage bin that notices: objects like wine and
beer bottles are not only unsanitary, but also their labels may slip off and
obstruct the drainpipe.
Exterior Cleaning
The door and cabinet may be cleaned with a mild detergent and warm water
solution such as 28g of dishwashing liquid mixed with 7.5L of warm water. Do
not use solvent-based or abrasive cleaners. Use a soft sponge and rinse with
clean water. Wipe with a soft clean towel to prevent water spots.
Stainless steel models can discolor when exposed to chlorine gas and should be
cleaned. Clean stainless steel models with a mild detergent and warm water
solution and a damp cloth. Never use abrasive cleaning agents.
NOTICE: Stainless steel models exposed to chlorine gas and moisture, such
as in areas with spas or swimming pools, may have some discoloration of
stainless steel. Discoloration from chlorine gas is normal.
Interior Cleaning
For Ice Storage Bin
The ice storage bin should be sanitized occasionally. Clean the bin before the
ice maker is used for the first time and reused after stopping for an extended
period of time. It is usually convenient to sanitize the bin after the ice-
making system has been cleaned, and the storage bin is empty.
- Disconnect power to the unit.
- Open the door and with a clean cloth, wipe down the interior with a sanitizing solution made of 28g of household bleach or chlorine and 7.5L of hot water(95 to 115).
- Rinse thoroughly with clear water. The wastewater will be drained out through the drain pipe.
- Reconnect power to the unit.
The ice scoop should be washed regularly. Wash it just like any other food
container.
Ice Making Parts Cleaning
During the use, periodically clean this main system of your ice-maker.
1. Repeat the above step to clean the water tank and other inner parts of the
unit.
2. Especially, to the water dividing pipe on the evaporator, when the
compressor and the water pump run normally, but if there is no water flowing
out from the water dividing pipe or the water flowing is very small, please
discharge this water dividing pipe to clean carefully. Clean each little hole
on the water dividing pipe displayed in the following illustration, make sure
each hole is not clogged by something, then install back to the original
location.
3. When there are
ice cubes on the surface of the evaporator, but can’t fall down easily, do not
use the mechanical substance to remove it by force; Only press the “ON/OFF”
button for more than 5 seconds, the unit will enter the ice melting process,
after some while, the big ice-cubes will fall down, then turn off the unit and
unplug the power cord to clean the surface of the evaporator.
4. For the water tank and ice-full detecting plate
Also, the water tank and the ice-full detecting plate are very important to
keep your ice cube hygienic. Put a mixture of neutral cleaner & water into a
clean water jet, then spray to all the inner surface of the tank & the ice
detecting plate. Wipe these surfaces as far as possible with a clean cloth.
And then, spray the surfaces with clean water, wiping with a dry clean cloth.
Then drain out the cleaned water in the water tank by pulling out the Water
drain pipe of the water tank indicating “H” in the above illustration. When
all of the cleaned water has been drained out, reinstall back the water drain
pipe of the water tank.
Suggestion: After cleaning the interior parts and install them back to
their respective position, and return the machine to work, discard the first
batch of ice.
Ice Making Assembly System Cleaning by Using Nu-Calgon Nickle Safe Ice-
machine Cleaner
Minerals that are removed from water during the freezing cycle will eventually
form a hard scaly deposit in the water system. Cleaning the system regularly
helps remove the mineral scale buildup. How often you need to clean the system
depends upon how hard your water is. With hard water of 4 to 5 grains/liter,
you may need to clean the system as often as every 6 months.
-
Turn off the ice maker. Keep the ice maker connected to the water supply and drainpipe. But shut off the water faucet of the main water supply.
-
Open the door and scoop out all of the ice cubes. Either discard them or save them in an ice chest or cooler.
-
Making the cleaning solution. Please mix the Nu-Calgon Nickle Safe Ice Machine Cleaner with water to make the cleaning solution.
WARNING
Wear rubber gloves and safety goggles and/or face shield when handing Ice Machine Cleaner or sanitizer.
Use a plastic or stainless container with more than 4 liters capacity, mix 300 ml Nu-Calgon Nickle Safe Ice-machine Cleaner with 2.8 liters warm water about 120-140, Then divide them for 2 shares equally in 2 cups. It is better to keep the temperature of each cup of the cleaning solution. -
Check to be sure that the water drain pipe of the water tank has been installed properly in the slot of the tank wall. Then Pour one cup of Nickel-Safe Ice Maker Cleaning Solution into the water tank. Wait about for 5 minutes.
-
Turn on the power to the ice maker, then press the “TIMER CLEAN”button on the control panel for more than 5 seconds, to enter the self-Cleaning program. Same as the above explanation, the water pump runs for 8 minutes and stops for 3 minutes, one cycle, again one cycle. The total duration time is 30 minutes for one self-cleaning program. During this process, the “CLEAN” light will always be on during this period, and the digit window will indicate the left time,
-
After 30 minutes of one self-cleaning program completing, pull out the drainpipe of the water tank, drain the cleaning solution down to the lower ice storage bin. Shake the unit slightly to drain out all of the cleaning solutions completely. Then install back the drainpipe to the slot of the water tank.
-
repeat steps 4–6 to clean the ice-making assembly system again.
WARNING
The ice machine cleaner contains acids. DO NOT use or mix with any other solvent-based cleaner products. Use rubber gloves to protect your hands. Carefully read the material safety instructions on the container of the ice machine cleaner. -
8. Then open the water faucet of the main water supply, Let the water flow in the unit. Again press the”TIMER CLEAN”button on the control panel for more than 5 seconds, to enter the self-Cleaning program. Same as the above explanation, the water pump runs for 8 minutes and stops for 3 minutes, one cycle, again one cycle. The total duration time is 30 minutes for one self-cleaning program. During this process, the “CLEAN” light will always be on during this period, and the digit window will indicate the left time. Through this process, It will rinse the water dividing pipe, evaporator, water pump, silicone pipe, and water tank, etc..
-
9. After one self-cleaning program complete, then pull out the drainpipe of the water tank, drain the cleaning solution down to the lower ice storage bin, also shake the unit slightly to drain out all of the water completely. Then install back the drainpipe to the water tank slot tightly.
-
Repeat the step 8-9 again for 2 times.
-
Following the above program to clean the ice storage bin.
-
Then this special cleaning program finish, you can return to the regular ice-making mode. And suggest discarding the first batch of ice cubes.
Cleaning Suggestion
1) DAILY CLEANING
The ice shovel, door, and water dividing pipe should be cleaned by yourself
each day. At
At the end of every day, rinse the ice shovel and wipe both sides of the door
with a clean cloth.
2) SEMI-MONTHLY CLEANING
The ice shovel, ice bin, water tank, the ice-full detecting plate, and the
surface of the evaporator are to be cleaned by yourself semi-monthly according
to the interior cleaning program.
3) SEMI-ANNUAL CLEANING
All the components & surfaces exposed to water or ice cubes, like ice storage
bin, water tank, door, evaporator, water pump, silicone tube, water dividing
pipe, etc. should be cleaned by Using Nu-Calgon Nickle Safe Ice-machine
Cleaner every 6 months. They should be
cleaned by the serviceman according to ice making assembly system cleaning
program.
NORMAL TROUBLESHOOTING
ERROR INDICATOR
a) Ambient temp sensor breakdown—– Display E1 in the digital window.
b) The machine does not make ice or the gas leak —-Display E2 in the digital
window
c) Magnetic control switch cut off—“- Full”light will be on when plugging on
or just turning on the unit. And it will delete the breakdown display if this
switch is electrically shorted.
d) During the ice-making process, press the “ON/OFF” button for more than 5
seconds, the unit Starts to enter the ice harvest program. And after the ice
harvest program, it continues to enter the ice-making process.
Correct Disposal of this product
This marking indicates that this product should not be disposed of with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for
environmentally safe recycling.
If you are experiencing any issues with your unit, please contact us right
away.
Phone: 7 1 8 -756-6342
Email: support@koolmore.com
Limited Service Warranty
Valid only in the Continental United States
1 Year Parts and Labor Warranty
Unless otherwise stated, Koolmore Supply Inc warrants to the original
purchaser of new Koolmore Refrigeration units, that such equipment will be
free from defects in material and workmanship for a period of 1 year from the
date of delivery. Valid only in the Continental United States.
5 Year Compressor Warranty
In addition to the 1-year parts and labor warranty above, Koolmore Supply Inc
warrants the compressor on select units to be free of defects in material and
workmanship for a period of 5 years from the date of delivery.
On products without the 5-year compressor warranty, the compressor is covered for 1 year under the standard parts and labor warranty.
Coverage Limitations The 1-year parts and labor warranty and 5-year compressor warranty do not cover:
- Failure to install and/or use the equipment within proper operating conditions specified by Coolmore. This includes but is not limited to residential, outdoor, or mobile applications.
- Any adjustments necessitated by improper operating conditions.
- Improper water pressure or temperature, or failure to use and maintain a water filter, and any adjustments necessitated by these conditions. Failure to meet these conditions will void all future warranty coverage.
- Damage caused by improper electrical connection, power failure, or generators.
- Failure to properly maintain the unit including all preventative maintenance and cleaning.
- Equipment sold or used outside of the contiguous United States, equipment purchased second-hand, equipment sold by an unauthorized reseller, and equipment expressly sold without warranty coverage.
- Equipment without a valid serial number and proof of purchase, or another way to verify warranty coverage.
- Equipment that has not been used appropriately or was subject to misuse, neglect, abuse, accident, alteration, negligence, damage during transit, delivery or installation, fire, flood, or an act of God.
- Equipment that has been altered, modified, or repaired by anyone other than an authorized service agency outside of preventative maintenance and cleaning.
- Parts deemed by Coolmore to be normal wear and tear parts, including hoses and select plastic or rubber components.
For Warranty Inquiries or Service:
This warranty is only valid on equipment purchased from an authorized dealer.
- Locate the model number (located on the front of the unit, or inside the door jamb).
Next, call 1-718-576-6342. You must have the model number when contacting service technicians.
Failure to contact Koolmore prior to obtaining equipment service may void your warranty
Documents / Resources
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KoolMore Commercial Undercounted Ice
Machine
[pdf] Instruction Manual
Commercial Undercounted Ice Machine, CIM 198, CIM 265
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Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>