Alpine Two Jars on Tree Branch Tabletop Fountain Owner’s Manual

: June 7, 2024
: Alpine

Table of Contents

WHAT’S INCLUDED
FEATURES
**SPECIFICATIONS
****
Documents / Resources

Alpine Two Jars on Tree Branch Tabletop Fountain Owner’s Manual

WHAT’S INCLUDED

Fountain (Pump & LED lights pre-installed) 1x

Fountain Back Door 1x

Transformer 1x

LIMITED WARRANTY INFORMATION
Thank you for choosing an Alpine product! We aim to please with our wide range of products including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed from the highest quality materials. In the event that we have not achieved our usual standard of excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of purchase, with the purchase date clearly indicated, must be provided. Photos of defective merchandise will also be required to help distinguish the actual cause of the defect. Please read below for a detailed description of warranty coverage.

Water Damage Alpine products are not manufactured to withstand extreme temperatures. Improper storage that allows water to freeze within a product may cause damage, is considered negligence, and will not be covered under this warranty. The use of “hard water,” and/or caustic cleaners, can affect the painted or other finishes. Failure to keep the unit clean, and use of such additives/cleaners, will also void the warranty. Please note: for fountains, it is normal for some splashing to occur and protecting the immediate surfaces is not the responsibility of Alpine Corporation.
Paint & Color (Retention and/or Loss) The use of water will cause natural erosion to the color. This area can be touched up using standard paint. The paint is designed to protect the entire finish against breakdown of color. As with any product, all finishes with time will gradually fade and discolor. The warranty will only cover against severe or complete fading, within the first year from date of purchase, with the above exclusion.
Procedure/Service Should a warranty/claim be needed, you should contact the retailer from whom you purchased the product. If that is not an option, you can contact Alpine Corporation at www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show proof of purchase, provide photographs and any other information needed to validate your claim. This may be necessary to distinguish between a partial or complete replacement of a defective product. The warranty does not cover any items with multiple parts; the warranty will ONLY cover the individual component of the unit/item that may be defective. Replacement parts can be made available to a consumer through the original selling party, or an approved parts retailer. If this is not an option, contact our customer service department. Item is covered under one year limited warranty from the date of purchase. When requesting replacement parts due to a warranty claim after 30 days of purchase, credit card information will be requested for shipping charges.
Not Covered Under Warranty The limited warranty will NOT cover cases of damages due to:
1. Damages caused in Transit
2. Inadequate care and/or neglect
3. Environmental and/or natural elements
4. Immersion in water, unless specified
5. Improper Installation/Storage and/or Maintenance

This warranty is void if the product has been damaged by accident, misuse, negligence, improper installation and/or modifications have occurred. This includes any and/or all defects arising out of freezing water damage, hard water damage, failure to keep the unit clean and free of harmful additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also does not cover any additional charges or installation, removal, disposal and/or shipping costs or consequential damage associated with any warranty claim.

REPLACEMENT PART	ITEM#
Replacement Pump	P065
Replacement LED Light	RLA118
Replacement Transformer	PL022T

ALSO AVAILABLE FROM ALPINE

Fountain Care Formula
Foam and scale remover for indoor and outdoor fountains.| PPL100
Americana® UV Acrylic Sealer
Provides protective clear coating for all painted surfaces.| RRR106
Touch Up Paint Kit
Includes primer, thinner, 7 paint colors, applicator and sealer| RTD102

Pull out the LED light cord plug through the back opening & connect to the transformer.
Gently pour water into the fountain basin, being careful not to overflow and cause splashing. Make sure the water completely submerges the pump and the water runs clear during operation.

NOTE: We recommend that you use distilled water to prevent scale build- up. The first time you operate the pump it can take up to 5 minutes for the air to be completely expelled and water begins to flow properly

Plug the pump and light cord into your local power supply. Make sure that there is no water around the plug & always keep the power source in a dry place.
You can now adjust the water pump to your flow preference. (see Quick Tip #1) Once set, install the Back Door Cover by sliding it into the designated opening.
Congratulations, your fountain is now complete. Don’t forget to add water regularly as water will evaporate over time.

Relax and enjoy your new fountain.

ASSEMBLING & USING YOUR PRODUCT Unpack all components carefully. Please check to ensure all parts have been removed from the packaging. *Some splashing may occur when the product is in use.

Place the fountain base on a smooth & level surface. Allow enough space to access the pump.
Take the pump from the back opening of the Fountain and adjust the flow control to the lowest setting to avoid splashing until the fountain is completely assembled. Return the pump back into the fountain.

TROUBLESHOOTING If you have any questions and/or problems, please contact the retail store you purchased this fountain.

If your pump fails to run
- Check the circuit breaker or try a different outlet to make sure the pump is receiving electrical power.
- Check the pump discharge and tubing for any kinks and/or obstructions
- Any buildup obstructing the water flow can be flushed with a garden hose
- Check the rotor by removing the front cover & plate to access the impeller area. Turn the rotor and make sure that the rotor is not jammed or broken
If your pump “spews”
- Check the water level to make sure the pump is completely submerged and there is enough water in the basin to operate your fountain. Not having enough water will cause your pump to spew
If your pump is making abnormal loud noises
- Disconnect the pump from the electrical power supply and remove the front cover & plate
- Carefully grip the impeller and gently pull the impeller/rotor assembly out of the pump housing\
- Rinse the impeller/rotor assembly and clean the cavity with clean water. If breakage or damage is found, contact your local retailer for parts.

CAUTION

Always unplug the pump from the electrical outlet before cleaning & handling
Use with clean water only, do not place the fountain and/or parts in any other liquid.
Periodically change water & clean the pump to keep free from microorganisms
Disconnect and store the unit in a dry place if not in use for an extended period of time, or during freezing weather.
Do not operate the fountain in temperatures below 41° F / 5° C.
Do not operate with water above 90°F / 30°C.
Do not lift, carry or pull the pump by the power cord.
Do not exceed the maximum voltage & wattage on transformer.
NEVER LET THE PUMP RUN DRY