ALPINE lUC138MC Christmas Tree Tower LED Owner’s Manual

October 30, 2023
Alpine

ALPINE lUC138MC Christmas Tree Tower LED

Product Information

The LUC138MC is a star tree topper with 300 multicolor LED lights. It comes with a base stand, end poles, a middle pole, a transformer, LED star and light strands with a function remote attached, and ground stakes for added stability. The product dimensions are 28L x 28W x 86H and it requires standard household 120V power.

Limited Warranty Information

The LUC138MC comes with a limited warranty that covers against severe or complete fading within the first year from the date of purchase, with exclusions for damages due to inadequate care and/or neglect, environmental and/or natural elements, immersion in water (unless specified), improper installation/storage and/or maintenance. The use of water may cause natural erosion to the color, which can be touched up using standard paint.

Notes: If you purchased the product online, kindly share your experience by reviewing it on the website from which you purchased it.

WHAT’S INCLUDED

FEATURES

  • Star tree topper
  • 300 Multicolor LED Lights
  • Function remote attached to LED star and light strands
  • 16ft / 5M lead cord length

SPECIFICATIONS

  • Power Requirements ……. Standard Household 120V
  • Dimensions …………………………… 28″L x 28″W x 86″H
  • Lead Cord Length …………………………………. 16ft / 5M

ASSEMBLING & USING YOUR PRODUCT

Unpack all components carefully. Please check to ensure all parts have been removed from the packaging.

  1. Place the Base Stand on a level surface. Insert the tapered end of an End Pole into the socket on the Base Stand. Then attach the Middle pole to the top. Twist the knob at the base clockwise to secure the pole.

  2. Insert the tapered end of the other End Pole into the acrylic ring attached to the LED Star and Light Strands. Attach the LED Star to the top of the assembly to cap it off.

  3. Attach the LED String Light and Pole assembly to the Base stand assembly.

  4. Take each string light and attach the spring hook at the end to the metal rings found around the Base Stand.
    Alpine Quick Tip: For added stability, use the 3 included ground stakes to attach through the support metal based.

  5. Congratulations, your tree is ready for display! Plug the transformer into a standard wall socket and watch the tree burst into life. Press the Function Remote button to cycle through to the desired lighting function. (See Features Pg. 3)

LIMITED WARRANTY INFORMATION

Thank you for choosing an Alpine product! We aim to please with our wide range of products including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed from the highest quality materials. In the event that we have not achieved our usual standard of excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of purchase, with the purchase date clearly indicated, must be provided. Photos of defective merchandise will also be required to help distinguish the actual cause of the defect. Please read below for a detailed description of warranty coverage.

Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper storage that allows water to freeze within a product may cause damage, is considered negligence, and will not be covered under this warranty. The use of “hard water,” and/or caustic cleaners, can affect the painted or other finishes. Failure to keep the unit clean, and use of such additives/cleaners, will also void the warranty. Please note: for fountains, it is normal for some splashing to occur and protecting the immediate surfaces is not the responsibility of Alpine Corporation.

Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up using standard paint. The paint is designed to protect the entire finish against breakdown of color. As with any product, all finishes with time will gradually fade and discolor. The warranty will only cover against severe or complete fading, within the first year from date of purchase, with the above exclusion.

Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you purchased the product. If that is not an option, you can contact Alpine Corporation at www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show proof of purchase, provide photographs and any other information needed to validate your claim. This may be necessary to distinguish between a partial or complete replacement of a defective product. The warranty does not cover any items with multiple parts; the warranty will ONLY cover the individual component of the unit/item that may be defective. Replacement parts can be made available to a consumer through the original selling party, or an approved parts retailer. If this is not an option, contact our customer service department. Item is covered under one year limited warranty from the date of purchase. If your purchase was after our 30-day grace period, payment information will be requested for shipping charges.

Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to:

  1. Inadequate care and/or neglect
  2. Environmental and/or natural elements
  3. Immersion in water, unless specified
  4. Improper Installation/Storage and/or Maintenance

This warranty is void if the product has been damaged by accident, misuse, negligence, improper installation and/or modifications have occurred. This includes any and/or all defects arising out of freezing water damage, hard water damage, failure to keep the unit clean and free of harmful additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also does not cover any  additional charges or installation, removal, disposal and/or shipping costs or consequential damage associated with any warranty claim.

NOTES

Purchased your product online?
We would really appreciate it if you can share your experience with others by reviewing our product on the website from which you purchased.

Have Questions or Issues? Need help with assembly?
Contact us and we will resolve them within 12 hours.
Support Hours: M-F 7:30-5:00 (U.S. Pacific Time)

Call : 877-460-4511
Text: 323-201-4431
Email: info@alpine4u.com

Copyright © Alpine Corporation 2022

References

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