MEDION Ultra HD Smart-TV User Guide
- June 7, 2024
- MEDION
Table of Contents
Package contents
Please check your purchase to ensure that all the items are included and contact us within 14 days of purchase if any parts are missing. The following items are supplied with your product:
- Ultra HD Smart TV
- Remote control (RC1822) incl. 2 x 1.5 V batteries (type LR03/AAA)
- Stand including fastening screws
- Documentation
DANGER!
Risk of suffocation!
- Packaging film can be swallowed or used improperly. Therefore, there is a risk of suffocation!
Keep packaging material such as plastic film or plastic bags away from children.
Overview of the device
Front
- LCD screen
- Multifunction button for standby function, switching channels, selecting the input source or controlling volume. When the device is in standby mode, you can switch on the device by briefly pressing the button. Briefly press the button when the device is in use to open the function menu. Then briefly press the button again to select the desired function. Press and hold the button to open the menu for the selected function. In the case of the standby function, the device then switches to standby mode. You can change the setting in the menu by briefly pressing the button. Then press and hold the button to apply the settings made. The function menu closes automatically after a few seconds of inactivity.
- Infrared sensor: Reception field for the infrared TV signals. Operating light: Lights up when the device is in standby mode.
Rear and right-hand side
- COMMON INTERFACE (CI+): Card slot for connecting pay TV cards
- USB (5V** 500 mA max.):** USB connection for media playback/recording (PVR)
- DMI 1: HDMI connection for devices with a HDMI output :
- : For connecting headphones with 3.5 mm jack
- HDMI 2-4: HDMI connection for devices with a HDMI output (HDMI 2 can be used for CEC/ ARC)
- LNB (13 V/18 V , 300 mA max.): For connecting the antenna (satellite)
- ANT.: For connecting an aerial (analogue, DVB-T or DVB-C)
- VGA: VGA port for connecting a PC or a YUV adapter (optional)
- BACK AV IN: Audio/video input (cinch)
- SPDIF Optic. OUT: Digital audio output (optical)
- LAN: Network connection to connect to the Internet
- Fixing holes for a wall mount1
MD 31540: Vesa standard, hole spacing 100 x 100 mm
MD 31541, MD 31542, MD 31543: Vesa standard, hole spacing 200 x 200 mm
MD 31544: Vesa standard, hole spacing 400 x 200 mm
The wall mounting of
the TV device must not exceed a height of 2 m. The device needs to be mounted
on rigid surfaces such as cement or concrete.
Wall mount not supplied. When mounting the device, make sure that you use M6 (MD 31540: M4) screws. The length of the screws corresponds to the thickness of the wall bracket plus 10 mm (MD 31540: 7 mm).
Remote control
-
(S O U R C E ): Select input signal of connected devices
-
Number buttons:
TV: programme selection, teletext: page selection -
T X T : Activate teletext
Press 2 x = set transparent;
Press 3 x = close -
: Programme selection buttons TV: select next (+) / previous (-) programme; teletext: select next (+) / previous (-) page -
Open and close menu -
I N F O : Digital TV: show information (e.g. current channel number)
-
Direction button : Move up in menu
Digital TV: Select info bar for the current programme, teletext: select next page;
Direction button : Move down in menu
Digital TV: Select info bar for the current programme, teletext: select previous page;
Direction button : Move left in menu
Teletext: Call up subpages;
Direction button : Move right in menu
Teletext: Call up subpages -
E X I T : Exiting the menu
-
M E D I O N : Open the MEDION® portal
-
P R I M E V I D E O : Open the Amazon Prime Video portal
-
Red button: For teletext or menus
Green button: For teletext or menus
Yellow button: For teletext or menus
Blue button: For teletext or menus -
Media buttons
: Fast rewind;
: Fast forward;
: Start recording (PVR);
: Stop playback;
: Start playback;
: Pause playback -
: YouTube / multifunction button for programme channel or input source
-
N E T F L I X : Call up Netflix site
-
B A C K : Go one level back in menus; TV: switch to previous program (Swap function)
-
O K : Confirm selection in certain menus
-
E P G : Digital TV: call up the electronic programme guide
-
V -/ + : Increase (+) or decrease (-) volume.
-
: Mute
-
L A N G . : Analogue TV: stereo/mono;
Digital TV: select audio language (if available) -
: Switch smart TV on/off (switch standby mode on/off )
Programming the multifunction button
The button can be programmed to any channel position or a particular input
source
Start by selecting the function you require and then hold down the button for
5 seconds until MY BUTTON IS SET appears on the screen. This confirms the new
programming.
After each INITIAL
INSTALLATION, your customised button programming is deleted and reset to the
factory defaults
Using the device for the first time
Before using for the
first time, be sure to read the section “Safety instructions”.
Unpacking
- Select a suitable place for setting up the device before unpacking.
- Open the box very carefully to avoid damaging the device. The device could be damaged if you use a knife with a long blade to open the box.
- The box contains a number of small items (including batteries)
- Keep these out of the reach of children as they represent a choking hazard.
Store the packaging material in a safe place; only use this box to transport the TV.
DANGER!
Risk of suffocation!
Packaging film can be swallowed or used improperly. Therefore, there is a risk
of suffocation!
Keep packaging material such as plastic film or plastic bags away from
children.
Mounting
Attach the stand as shown in the illustration. Carry out this step before
connecting the smart TV.
Inserting batteries in the remote control
- Loose the screw of the battery compartment cover on the back of the remote control and remove the cover.
- Insert two LR03 (AAA) 1.5 V batteries in the battery compartment of the remote control. Check the battery polarity (inscribed on the bottom of the battery compartment).
Close the battery compartment by fixing the cover with the screw.
NOTICE!
Risk of damage!
The remote control can be damaged by leaking batteries if not used for a long
period of time! Remove the batteries from the remote control if the device is
not going to be used for a long period.
Connecting the antenna
Your smart TV supports different antenna signals. You can feed the following picture signals via the connection labelled ANT.
- via analogue cable/an analogue house antenna,
- via a DVB-T/ DVB-T 22 antenna or
via a DVB-C2 connector (digital cable)
♦ Connect the antenna cable from either the house aerial/the analogue cable
connection, the DVB-T antenna or the DVB-C connection to the antenna
connection on the smart TV You also have the option of connecting a digital
satellite system to the connection labelled LNB.
♦ Screw the F connector of a coaxial antenna cable onto the connection on the
smart TV.
To receive
encrypted/subscription channels you will need to use a CI module and an
appropriate card. Insert a CI module (available in specialist shops) into the
slot provided for this purpose on the left-hand side of the device (Common
Interface). You can then insert the card from your provider into the CI
module.
Connecting the power supply
♦ Connect the mains plug on the device to an easily accessible 220 – 240 V ~ 50 Hz mains socket.
Switching the smart TV on and off
♦ The device will be in standby mode as soon as you have connected the mains
plug to the mains socket.
♦ To switch on the device, press
– on the remote control: the Standby/On button , one of the number buttons or
one of the 
buttons;
– on the device: the multifunction button .
♦ Use the Standby/On button on the remote control to switch the device back
into standby mode. Although the device has been switched off, it will continue
to consume electricity.
If the device is not
receiving an input signal, it will automatically switch to standby mode after
five minutes. A countdown timer will appear on the screen until this time.
This function is not available for all sources.
Channel search when switching on for the first time
When you switch the device on for the first time, you will be guided through
the FIRST TIME INSTALLATION menu.You can call up and carry out the first-time
installation again at any time via the menu INSTALLATION > FIRST TIME
INSTALLATION .
-
Use the
keys to select the language..
After confirming the selected language with O K the initial installation will begin
-
Use
to select the desired country. The country setting will influence the order in which the channels are stored. Also, there are a number of options preset for the individual countries. -
Afterwards, pres s O K to continue.
-
You will be asked to agree to the MEDION® Smart TV Privacy Policy. This is necessary if you intend to use the Network / Internet / HbbTV services. Read the privacy settings carefully. Select the individual points with
and confirm them with O K , if necessary. If you have any questions, complaints or comments regarding this privacy policy or its enforcement, please contact by email at smarttvsecurity@vosshub.com. -
Then confirm with YES. If you choose NO, you will not be able to use these services without later agreeing to the terms.
-
Finally, press the NEXT button with and press OK to go to the next point.
Network/Internet settings
Network settings
NETWORK TYPE| Here you select the network type: WIRELESS DEVICE
or WIRED DEVICE. After making a selection NEXT with the direction
buttons and confirming with the OK button, an overview of all available
networks appears. Make a selection and confirm with the O K button. If a
password is required for a network, a virtual keyboard appears which you can
use to enter this with the help of the direction buttons ** and the O K
button. After entering the password, select OK on the keyboard and confirm
with the 0 K button.
---|---
PRESS WPS ON YOUR WI – FI ROUTER**
(only for WLAN)
| This option enables you to quickly establish a WPS connection via a wireless
network (Wi-Fi). Hold down the WPS button on your router and confirm this
option OK using the O K button. Then the WPS connection will be made.
INTERNET SPEED TEST| Press the OK button in order to test the
Internet speed.
ADVANCED SETTINGS| Press the O K button to call up further
network configuration options.
CONFIGURATION| Choose the setting AUTOMATIC IP or MANUAL IP. If
you select MANUAL IP, three additional lines appear in which you can
manually enter the data for the IP ADRESS, SUBNET MASK and DEFAULT
GATEWAY using the direction buttons ** and the number buttons.
CONFIGURATION| Select here between AUTOMATIC DNS or MANUAL
DNS. If you select MANUAL DNS, two additional lines appear in which
you can manually enter the data for the DNS SERVER 1 and DNS SERVER 2
using the direction buttons ** and the number buttons.
NETWORKED STANDBY MODE| Activate/deactivate the Wake-On LAN/Wake-On
Wireless LAN function (Wolf WoWLAN).This enables you to switch on the smart TV
via a different device (e.g. a smartphone with the MEDION® Life Remote App).
Both devices must be connected to the same network via LAN or Wi-Fi for this
purpose. Select the ON setting to activate this function. The device being
used as a remote control needs to be connected to the TV once when it is
switched on. The control function only works when the TV is in standby mode.
Receptiom method
Before the station search starts, select the following options:
-
SCAN ENCRYPTED CHANNELS: Use **** to select whether encrypted channels should also be
searched for. -
SELECT FAVOURITE NETWORK TYPE: Use **** to select the preferred reception method. If you use several types of reception, you can select the types below with and activate with OK.
-
Select NEXT with and confirm with OK.
Cable digital
If you have previously activated the reception type DIGITAL CABLE , you can now make settings for the network search. If it should be necessary, you can adjust the NETWORK, FREQUENCY, the NETWORK ID and the SEARCH STEP correspondingly.
Satellite
If you have previously activated the reception type SATELLITE, you can now make settings for the antenna type.
To set the antenna type, select one of the following antenna types:
-
DIRECT: Select this antenna type if you have a single receiver and a satellite antenna. Press the OK button and then choose the desired satellite (you can also call up the transponder list using the blue button). Afterwards, press the OK button again to start the search. After that, decide whether or not the channel list should be loaded.
-
UNICABLE: Select this antenna type if you have multiple receivers and a single-cable system. Press the OK button and make all the necessary settings regarding SATELLITE POSITION 1/2, USER BAND and BAND FREQUENCY (here you can also call up the transponder list using the blue button). Afterwards, press the OK button again to start the search. After that, decide whether or not the channel list should be loaded.
-
DISEQC SWITCH: Select this antenna type if you have multiple satellite antennas and a DiSEqC switch. Press the OK button and activate the desired DISEQC switch 1 – 4 (here you can also call up the corresponding transponder list using the blue button). Afterwards, press the OK button again to start the search. After that, decide whether or not the channel list should be loaded.
During the search, the scan progress is displayed. In addition, the number of found TV and radio stations is displayed. -
Afterwards, press OK to continue.
-
Amazon Alexa (optional): The device can be controlled via Amazon Alexa. Please read the description in the complete operating instructions (available on the Internet).
At the end of
automatic program storage, a TV programme is shown. The initial installation
described here corresponds to the FIRST TIME INSTALLATION option in the
INSTALLATION menu.
4. Troubleshooting
Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective components. We have included a brief troubleshooting guide below which may help to solve any problems. If these tips don’t solve the problem then we’ll be more than pleased to help you out. Just give us a call!
| Error | Measures | |
|---|---|---|
| There is no picture and no sound. | • | Check if the power cable |
is inserted properly into the socket.
•| Check if signal reception is set to TV.
There is no AV picture.| •| Check to ensure that the contrast and
brightness settings are correct.
•| Check to ensure that all external devices have been connected properly.
•| Check to ensure that you have selected the correct AV source.
•| Any input source that you want to select with (I) or Ce
| (SOURCE) must be marked in the SOURCES > SOURCE
| SETTINGS menu.
There is no sound.| •| Ensure that the volume has not been set to
the minimum level.
•| Ensure the mute setting is not active. Do this by pressing the button in
the top left of the remote control with the crossed out loudspeaker symbol.
There is no picture and no sound. I can hear noise, though.|
•| The reception might be poor. Check if the antenna is
| connected properly.
The picture is not clear.| •| The reception might be poor.
•| Check if the antenna is connected properly.
The picture is too bright or too dark.| •| Check the settings
for contrast and brightness.
The picture is not sharp.| •| The reception might be poor.
•| Check if the antenna is connected properly.
•| Check the settings for sharpness and noise reduction in the
| PICTURE menu.
There is a double/triple picture.| •| Check if the antenna is
aligned properly.
•| Waves might be reflected off buildings or mountains.
The picture is pixellated.| •| There might be interference from
cars, trains, power lines, neon lights, etc.
•| There might be interference between the antenna and power cables. Position
the cables further apart.
There are stripes on the screen or the colours are
faded.
| •| Is there interference from another device?
•| Transmission antennae on radio stations, ham radios and
| portable phones can also cause interference.
•| Operate the device as far away as possible from the device that might be
causing the interference.
The 6 multifunction button on the device is not working.| •|
The child lock might be on.
TV switches off| •| Check whether the automatic TV switch off
function is activated under MORE…
No reception/poor reception via a wireless network connection
(WLAN).| •| Ensure that all necessary settings have been made.
---|---|---
WIRELESS DISPLAY cannot be established.| •| Check that all
necessary settings have been made. Read the section “Wireless Display”.
The remote control is not working.| •
•| Check whether the batteries in the remote control are functional and
have been inserted the right way round. Ensure the sensor field is not exposed
to strong light.
Menu cannot be opened.| •| Check whether CEC is enabled. In this
case, the menu cannot be opened.This is not a defect. In some cases, the menu
of the device connected via HDMI2 opens. This is dependent on the source
device and must be supported accordingly.
•| Change the input source.
No Bluetooth” connection| •| Make sure that all settings have been
correctly specified on the device and that the Bluetooth° function is enabled.
•| Check whether the device to be connected is switched on and is in
discoverable mode.
•| Make sure that all settings have been correctly specified on the device to
be connected and that the Bluetooth°
function is enabled. Consult the operating instructions of the corresponding device, if necessary.
For further
information on troubleshooting, read where applicable the comprehensive
operating instructions available online because certain measures and
procedures are described there in more detail.
Do you need more help?
If the suggestions in the previous section did not solve your problem, please contact us. To make it easier for us to help you, please have the following information to hand:
-
What external devices are connected?
-
What messages appear on the screen?
-
When operating the device, at which step did the problem occur?
-
If you have a PC connected to the device:
− How is your computer configured?
− What software were you using when the problem occurred? -
What steps have you already taken to try and rectify the problem?
-
Please provide us with your customer number if you have one.
Product data sheet
Scan the QR code shown on the energy label to download the product data sheet.
Service information
Please contact our Customer Service team if your device ever stops working the way you want or expect it to. There are several ways for you to contact us:
-
In our Service Community, you can meet other users, as well as our staff, and you can exchange your experiences and pass on your knowledge there.
You will find our Service Community at http://community.medion.com. -
Alternatively, use our contact form at www.medion.com/contact.
-
You can also contact our Service team via our hotline or by post.
| Opening times | Hotline number UK |
|---|
Mon – Fri: 08.00 – 20.00
Sat – Sun: 10.00 – 16.00| 0333 3213106
Hotline number Ireland
1 800 992508
Service address
MEDION Electronics Ltd.
120 Faraday Park, Faraday Road, Dorcan
Swindon SN3 5JF, Wiltshire
United Kingdom
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