medion X14308 Ultra HD Smart TV 43 Inch User Guide

medion X14308 Ultra HD Smart TV 43 Inch

Product Information

Specifications

• Model Numbers: X14308 (MD 31640), X15015 (MD 31641), X15517 (MD 31642),
• Resolution: Ultra HD
• Smart TV: Yes
• WLAN Frequency Range: 2.4GHz/5GHz
• WLAN Standard: 802.11 a/b/g/n
• Bluetooth: Max. Transmission Power – 100 mW at 2.4 GHz

FAQs

• Q: What should I do if the TV is not turning on?

  • A: Check the power supply and ensure the power cord is securely connected to a working outlet.

• Q: How do I connect the TV to a wireless network?

  • A: Access the TV’s settings menu, navigate to the network settings, and follow the on-screen instructions to connect to a Wi-Fi network.

• Q: Can I wall-mount this TV?

  • A: Yes, this TV is compatible with VESA wall mounts. Refer to the user manual for detailed instructions on wall-mounting.

Information about this short manual

This short manual is an abridged printed version of the full user manual.

WARNING!

Carefully read the safety instructions and the full user manual before using the device for the first time. Observe the warnings on the device and in the user manual to prevent damage to people and property. Keep the documents close to hand and if you give this product to someone else, ensure that you also the documents hand over, as they are an essential component of the product.

Where can I find the full user manual?

• The full user manual is available for viewing and downloading by scanning the QR code shown.

How do I contact the Service Centre?

• The contact details can be found in the full user manual.

Explanation of symbols

If a block of text is marked with one of the warning symbols listed below, the hazard described in that text must be avoided to prevent the potential consequences described there from occurring

Proper use

This is an information technology device and is also suitable for multimedia applications. This device is used to receive and play back television programmes. The range of different connections supplied makes it possible to expand the input and output sources (receiver, DVD player, DVD recorder, video recorder, PC, etc.). Your device offers a number of options for usage. The device is intended for private use only and not for industrial/ commercial use.

• Please note that we shall not be liable for damage caused by improper use.
• Do not modify the device without our consent and do not use any auxiliary equipment that we have not approved or supplied.
• Use only spare parts and accessories that we have supplied or approved.
• Heed all the information in these operating instructions, especially the safety information. Any other use is deemed improper and can cause personal injury or property damage.
• Do not use the device in extreme environmental conditions.
• This device is intended for use in dry, indoor areas only.
• This device is not designed to be used as a data monitor for office workplaces.

Please note that this device is not suitable for mobile use and must only be used when stationary at a designated place. Proper functionality cannot be guaranteed during mobile use, since this could result in reception issues or similar..

Package Contents

Please check your purchase to ensure that all items are included. If anything is missing, contact us within 14 days of purchase.

The following items are supplied with your product:

• Ultra HD Smart TV
• Remote control (RC1844) including 2 batteries (1.5 V AAA)
• Power cord
• Stands including screws
• Documentation

DANGER

Risk of choking and suffocation!
Packaging film can be swallowed or used improperly, creating a risk of choking and suffocation.

• Keep packaging material such as plastic film or plastic bags away from children.

Safety Instructions

Operating safety

• Check the device for damage before using it for the first time. A defective or damaged device must not be placed into operation.
• This device may be used by children overthe age of 8 and by persons with reduced physical, sensory or mental abilities or by those without experience and knowledge, if they are supervised or have been instructed in the safe use of the device and have understood the dangers that result from it.
• Children must not be allowed to play with the device. Cleaning and user maintenance must not be carried out by children unless they are supervised.

DANGER!

Risk of suffocation!
Packing material is not a toy! Packaging film can be swallowed or used improperly. Therefore, there is a risk of suffocation!

• Keep packaging material such as plastic film or plastic bags away from children.

WARNING!

Risk of electric shock!
Risk of electric shock, short circuit and fire!

• Never open the housing of the Smart TV and never insert any objects through the slots and openings into your Smart TV.

WARNING!

Overheating! Risk of fire!
Overheating can damage your Smart TV and lead to a risk of fire!

• The slots and openings on the TV are for ventilation purposes. Do not cover these openings e.g. with newspapers, table cloths, curtains, etc.
  • Do not put any pressure on the display. There is a risk that the glass on the screen may break.
  • The universal remote control has a class 1 infrared diode. Never use optical devices to look at the LED.

CAUTION!

Risk of injury!
There is a risk of injury if the display is broken!

• To avoid damaging the display, do not touch it with fingers or sharp objects.
• Pick up the shattered pieces wearing protective gloves.
• Then wash your hands with soap because chemicals may have leaked out.
• Send the broken parts to your Service Centre for professional disposal.
  • Disconnect the device from the mains network immediately in the event of an emergency and only use it again when it has been checked by a qualified person or customer services. Emergency situations include e.g. when smoke or unusual noises are coming from the device, water has penetrated into it or the mains cable or housing is damaged.

Contact customer services if:

• The power cable is burnt or damaged
• Liquid has penetrated the device
• The device is not operating correctly
• The device has fallen, or the housing is damaged
• Smoke is rising from the device

Set-up location

• The wall mounting of the TV device must not exceed a height of 2 m. The device need to be mounted on rigid surfaces such as cement or concrete.
• In the first few hours of use, new devices can give off a typical, unavoidable but totally harmless smell which wears off with time. We recommend that you ventilate the room at regular intervals to counteract the smell. We have taken appropriate measures during the development of this device to ensure that levels are significantly below legal limits.
• Keep your Smart TV and all connected appliances away from moisture and avoid dust, heat and direct sunlight. Non-compliance with these instructions can lead to faults or damage to the Smart TV.
• Do not use the device outdoors as it could be damaged by rain, snow, etc.
• The device must not be exposed to dripping or sprayed water. Do not place vessels filled with liquid (vases or similar) on or in the vicinity of the device. The container may tip over and the liquid may impair the electrical safety of the product.

NOTICE!

Risk of damage!
There is a risk of injury with candles and other open flames.

• Keep candles and other open flames away from this device at all times in order to prevent the spread of fire.
  • Make sure that there is enough clearance from the sides of the furniture unit. Ensure a minimum clearance of 10 cm around the device for sufficient ventilation.
  • Avoid dazzle, reflections and strong bright-dark contrast in order to protect your eyes.
  • The optimal viewing distance is 3 times the screen diagonal.

DANGER!

Risk of injury! Mortal danger!
Only set up your TV on a stable surface.
Televisions that tip over could cause serious injuries or death. Lots of injuries, especially to children, can be avoided by observing the following safety precautions.

• Operate all components on a stable, level and vibration-free base, to prevent the Smart TV from falling over.
• Only use the stand and screws supplied with the TV.
  • Only use furniture that guarantees the safe use of the TV.
  • Ensure that the TV does not hang over the edges of the furniture.
  • Do not place the TV on higher or high furniture such as wall cabinets or shelves without ensuring that both the furniture and the TV are safely and securely held in place.
  • In order to guarantee the stability of the TV, do not place any sheets or similar under it.
  • Advise children of the dangers of climbing up furniture in order to reach the TV or its operating elements.

If you are storing or moving the TV, also observe the aforementioned safety instructions.

Repairs

• Repairs to your Smart TV should only be carried out by qualified specialists.
• If a repair must be carried out, please only contact our authorised service partner.
• Make sure that only replacement parts provided by the manufacturer are used. The use of unsuitable replacement parts may damage the device and lead to a risk of fire.

Environmental temperature

• The device can be operated at an ambient temperature of +5°C to +35°C with a relative humidity of 20% – 85% (non-condensing).
• When switched off, the Smart TV can be stored at temperatures from -20°C to +60°C.
• Keep the product at least one metre away from sources of high-frequency and magnetic interference (television set, loudspeakers, mobile telephones, etc.) in order to avoid malfunctions.
• During thunderstorms or if the device is not going to be used for long periods, remove the plug from the socket and the aerial cable from the aerial socket.

NOTICE!

Risk of damage!

• Large changes in temperature or fluctuations in humidity can cause moisture to build up due to condensation within the Smart TV, which can cause an electrical short circuit.
• After transporting the Smart TV, wait until the appliance has reached ambient temperature before switching it on.

Safety when connecting

Power supply

• Even when deactivated, some components of the device are live. To disconnect the power from your Smart TV or to completely isolate the device from voltage sources, disconnect the device completely from the mains network. Disconnect the mains plug from the mains socket for this purpose.

DANGER!

Risk of electric shock!
There is a risk of death due to an electric shock when the housing is open!

• Do not open the housing of the device. It does not contain any parts requiring maintenance.
  • Only plug the Smart TV into earthed 220–240 V~ 50 Hz sockets. Contact your electricity provider if you are not sure if the socket is earthed or not.
  • The socket must always be easily accessible so that the mains plug can be quickly disconnected from the socket in the event of an emergency.
  • To disconnect the power supply to your TV, disconnect the mains plug from the mains socket.
  • For extra safety, we recommend using an over-voltage protection device to prevent your Smart TV sustaining damage as a result of power surges or lightning strikes.
  • Position the cables so that they cannot be stepped on or tripped over.
  • Do not place any objects on the cables as they may be damaged.
  • Do not touch the plug with wet hands.
  • Always hold the plug by its housing and never pull it out of the socket using the cable.
  • Please note that the TV also continues to consume power in standby mode.

Info

• If the device shuts down and restarts due to an electrostatic discharge while in USB mode (media player), optional HbbTV mode or optional LAN/WiFi operation (media player/portal), it will not be able to independently restore the last operating mode. Please restart the respective media or applications.
• The last user settings you entered may not be restored following an electrostatic discharge that causes the TV to shut down because these settings are only saved 5 minutes after switching channels.
• All multimedia devices, which are connected to the corresponding ports of the TV, must comply with the requirements of the Low Voltage Directive.

Handling batteries

WARNING!

Risk of explosion!

• Batteries may contain combustible materials and leak, heat up excessively, ignite or even explode.
• Avoid improper handling of the batteries to prevent damage to your device and your health.

Please follow the safety advice below closely:

• Keep batteries away from children. If batteries are swallowed, consult a doctor immediately.
• Never charge batteries (unless they are designed to be recharged).
• Never empty the batteries by means of high power output.
• Never short-circuit the batteries.
• Never expose the batteries to excessive heat, such as sunlight, fire or similar sources of heat!
• Do not dismantle or deform the batteries.
• You could injure your hands or fingers, or battery fluid could come into contact with your eyes or skin. If this happens, rinse the affected areas with plenty of clean water and consult a doctor immediately.
• Avoid heavy impacts and vibrations.
• Always observe the correct polarity.
• Make sure that the plus (+) and minus (−) poles are correctly inserted to avoid short circuits.
• Do not mix up new and old batteries or different types of batteries. This could cause your device to malfunction. In addition, the weaker batteries would discharge too much.
• Remove spent batteries from the device immediately.
• Remove the batteries from the device if you do not intend to use it for a long period of time.
• Replace all of the old batteries in a device with new batteries of the same type.
• Cover the contacts of the batteries with sticky tape if you want to store or dispose of them.
• If necessary, clean the battery and device contacts before insertion.
• If the batteries have leaked, wear protective gloves and clean the contacts thoroughly.

EU – Declaration of conformity

MEDION AG hereby declares that this product conforms with the essential requirements and the remaining relevant regulations:

• RE Directive 2014/53/EU
• Ecodesign Directive 2009/125/EC
• RoHS Directive 2011/65/EU

You can download the complete EU Declaration of Conformity from www.medion.com/conformity.

CE: Use is only permitted inside buildings in all EU countries due to the 5 GHz frequency band of the inbuilt Wireless LAN solution.

• AT = Austria, BE = Belgium, BG = Bulgaria,
• CZ = Czech Republic, DK = Denmark, EE = Estonia,
• IT = Italy, EL = Greece, ES = Spain, CY = Cyprus, LV = Latvia,
• LI = Liechtenstein, LT = Lithuania, LU = Luxembourg,
• HU = Hungary, MT = Malta, NL = Netherlands, NO = Norway,
• PL = Poland, PT = Portugal, RO = Romania, SI = Slovenia,
• SK = Slovakia, TR = Turkey, FI = Finland, SE = Sweden,
• CH = Switzerland, UK(NI) = Northern Ireland, HR = Croatia

Information on WLAN

WLAN

Frequency range| 2,4 GHz/ 5 GHz
Wi-Fi standard| 802.11 a/b/g/n
Encryption| WEP/WPA/WPA2
Frequency range/MHz       Channel          Max. transmission power/mW
2400 – 2483,5| 1 – 13| 100
5150 – 5250| 36 – 48| 200
5250 – 5350| 52 – 64| 100
5470 – 5725| 100 – 140| 100
Bluetooth
Max. transmission power| 100 mW at 2.4 GHz

Device Overview

Front

1. LCD screen
2. Operating light: Shines red when the device is in standby mode.
   • Shines blue when the device is switched on.
   • Infrared sensor: Reception field for the infrared remote control signals.
3. : Switch the device on/off (MD31643 / MD31644)

Rear and right-hand side

MD 31640 / MD 31641 / MD 31642

MD 31643 / MD 31644

1. USB 1/ USB 2 ( 5V 500mA): USB ports for connecting external storage media for playing back media.
2. ANT 75Ω: Antenna connection (DVB-T/DVB-T2 HD/ DVB-C/analogue)
3. LNB (13 V/18 V 400 mA Max.): For connecting the antenna (satellite)
4. HDMI 1/ARC: HDMI connection for devices with HDMI output (can be used for ARC)
5. HDMI 2: HDMI port for devices with HDMI output
6. HDMI 3: HDMI port for devices with HDMI output
7. EARPHONE: For connecting headphones with 3.5 mm jack
8. INPUT (AV)
   • R: Audio input (right)
   • L: Audio input (left)
   • VIDEO: Video input
9. OPTICAL: Digital audio output (SPDIF optical)
10. RJ45: Network connection for connection to the Internet (LAN)
11. : Switch the device on/off (MD31640 / MD31641 / MD31642)
12. Fixing holes for a wall mount
    • MD 31640: Vesa standard, hole spacing 200 x 200 mm
    • MD 31641: Vesa standard, hole spacing 200 x 200 mm
    • MD 31642: Vesa standard, hole spacing 200 x 200 mm
    • MD 31643: Vesa standard, hole spacing 200 x 200 mm
    • MD 31644: Vesa standard, hole spacing 400 x 200 mm Wall mount not supplied. When mounting the device, make sure that you use M6 (MD31644: M8) screws. The maximum length of the screws corresponds to the thickness of the wall mount plus 8 mm.
    • The TV must not be mounted at heights exceeding 2 m. The device must be mounted on a solid surface such as cement or concrete.
13. Connection for mains plug
14. COMMON INTERFACE ( C I +): Card slot for connecting pay TV cards

Remote control

1. : Switch smart TV on/off (switch standby mode on/off ).
2. Number buttons:
   • TV: Channel selection, teletext: Page selection
3. CH.LIST: Open/close the channel list
4. Red button: For teletext or menus, HbbTV
   • Green button: For teletext or menus, HbbTV
   • Yellow button: For teletext or menus, HbbTV
   • Blue button: For teletext or menus, HbbTV
5. : Media playback: Show menu for playback functions/ PVR recording
6. Direction button : Move up in menu
   • Digital TV: Select info bar for the current channel, teletext: select previous page;
   • Direction button : Move down in menu / call up search page,
   • Digital TV: Select info bar for the current channel, Teletext: select next page;
   • Direction button : Move left in menu Teletext: Call up subpage;
   • Direction button : Move right in menu
   • Teletext: Call up subpage / display HbbTV information
7. OK: Confirm selection in certain menus Digital TV: Display advanced information in the info bar
8. EXIT: Exit the menu
9. : Open the start screen
10. CH / : Channel selection buttons (TV); select next (+)/previous (-) page (teletext)
11. : Mute
12. TEXT: Switch teletext on and off
13. DEEZER: Open the Deezer app
14. PRIME VIDEO: Open the Amazon Prime Video app
15. PLEX: Open the Plex app
16. MEDIA: Accessing external USB storage media
17. BROWSER: Open the internet browser
18. YOUTUBE: Open the YouTube app
19. NETFLIX: Open the Netflix app
20. FREE: Open the Free app
21. : Multifunction button for user-defined options
22. SUBTITLE: DTV/satellite/media browser: Subtitle function
23. : Microphone button for activating voice control
24. V-/+: Increase (+) or decrease (-) volume
25. : Move back one step in the menu
26. : Call up menu
27. GUIDE: Digital TV: Open the electronic programme guide
28. INPUT: Select input signal of connected devices
29. Microphone for voice control / operating LED

Getting Started

Before using for the first time, ensure you read
the “Safety instructions” section.
.. Unpacking
• Select a suitable place for setting up the device before
unpacking.
• Open the box very carefully, to avoid damaging the
device. The device might get damaged if you use a
knife with a long blade to open the box.
• Completely remove the packaging material.
• The box contains a number of small items (including
batteries). Keep these out of the reach of children, as
they represent a choking hazard.
• Store the packaging material in a safe place. Only use
this box to transport the TV.
DANGER!

Risk of choking and suffocation!
Packaging film can be swallowed or used improperly, creating a risk of choking and suffocation.

• Keep packaging material such as plastic film or plastic bags away from children.

Mounting

• Attach the feet as shown in the illustration. Carry out this step before connecting the Smart TV.

Inserting batteries in the remote control

• Remove the battery compartment cover on the back of the remote control.
• Insert two LR03 (AAA) 1.5 V batteries in the battery compartment of the remote control. Check the battery polarity (see label on the bottom of the battery compartment).
• Close the battery compartment.

NOTICE!

Risk of damage!

• The remote control can be damaged by leaking batteries if not used for a long period of time!
• Remove the batteries from the remote control if the device is not going to be used for a long period.

Connecting the antenna

Your LCD TV supports different antenna signals. You can input the following image signals to the television through the socket labelled ANT Ω:

• Via analogue cable/an analogue house aerial
• Via a DVB-T/DVB-T21 antenna or
• Via a DVB-C1 connection
  • Insert the antenna cable either from the house aerial/ analogue cable connection, a DVB-T antenna or the DVB-C connection in the antenna socket on the LCD TV.

You also have the option of connecting a digital satellite system to the socket labelled LNB.

• Screw a coaxial antenna cable’s F connector onto the connector on the Smart TV.

Connecting the power supply

• Connect the mains plug on the device to an easily accessible 220 to 240 V ~ 50 Hz mains socket.

Switching the Smart TV on and off

• The device will be in standby mode as soon as you have connected the mains plug to the mains socket.
• To switch on the device, press
  • on the remote control: the standby/on button
  • on the device: the button.
• Use the standby/on button on the remote control to switch the device back into standby mode. The device will be switched off, but will continue to use power.

Switching on the device for the first time

Your device will be in installation mode when you switch it on for the first time.

• Use the direction buttons and the OK button to select and confirm the relevant options. Press the button to return to the previous menu.

For a comprehensive description of initial installation, please refer to the detailed user manual.
Please scan the QR code below to access the download.

Troubleshooting And Product data sheet

Troubleshooting

• Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective components.
• For a list of possible malfunctions and corresponding solutions, please refer to the detailed user manual (see QR code in the previous section).

Product data sheet

Scan the QR code that matches the model on the energy label or alternatively in the operating instructions to download the product data sheet.

The HDMI logo and High Definition Multimedia Interface are registered trademarks of HDMI Licensing LLC.
Other trademarks are the property of their respective owners.

Cleaning

DANGER!

Risk of electric shock!

• There is a risk of death due to an electric shock when the housing is open and you touch parts inside the device!
• Do not open the housing of the device. It does not contain any parts requiring maintenance.
• Always unplug the device and disconnect all cables before cleaning!

You can increase the lifespan of your Smart TV by taking the following measures:

• In order to protect the television from scratches, protective film has been applied to the high-gloss finish. Remove the film after you have set up the TV correctly.
• If the high-gloss finish becomes dirty, wipe off the dust first. Then wipe down gently with a cleaning cloth. If you do not wipe off the dust first, or wipe the highgloss finish too vigorously you could scratch the highgloss finish.
• Do not use solvents, corrosive or gaseous cleaning agents.
• Clean the screen with a soft, lint-free cloth.
• Ensure that no water droplets remain on the Smart TV. Water can cause permanent discolouration.
• In order to avoid damage to the device, water must not penetrate into the interior of the device under any circumstances.
• Do not place the screen in strong sunlight or near ultraviolet light.
• Store the packaging material in a safe place and only use this packaging to transport the Smart TV.

Storage when not in use

• If the TV is going to be out of use for an extended period of time, store it in a cool, dry place and make sure that it is protected against dust and extreme fluctuations in temperature.
• Remove all connections and take the batteries out of the remote control in advance.

Disposal

Packaging

• The product has been packaged to protect it from damage in transit. The packaging is made of materials that can be recycled in an environmentally friendly manner.

Device

• The adjacent symbol showing a crossed out wheelie bin means that the device is subject to Directive 2012/19/EU. Old devices may not be disposed of with normal household waste.
• If you can no longer use your electrical device, dispose of it in accordance with the legal provisions applicable in your area. This involves separating the materials in the device for the purpose of recycling and minimising the environmental impact.
• Take old devices to a collection point for electrical scrap or a recycling centre. Before doing so, remove the batteries from the device and take them to a separate collection point for used batteries.
• Contact your local waste disposal company or your local authority for more information on this subject.

Batteries

• Do not dispose of used batteries with household waste. Batteries must be disposed of correctly. Retailers that sell batteries and local collection points provide containers in which you can dispose of them.
• Contact your local waste disposal company or your local authority for more information on this subject.

Legal Notice

Copyright © 2024
Date: 07.02.2024
All rights reserved.

These operating instructions are protected by copyright.
Mechanical, electronic and any other forms of reproduction are prohibited without the written permission of the manufacturer.

Copyright is owned by the company:

• MEDION AG
• Am Zehnthof 77 45307 Essen Germany

Please note that you cannot use the address above for returns. Please always contact our Customer Service team first.

Scan QR

Where can I fi nd the full user manual?

• The full user manual is available for viewing and downloading by scanning the QR code shown.

How do I contact the Service Centre?

• The contact details can be found in the full user manual.

References

• MEDION AG - MEDION Konformitätserklärungen
• MEDION AG - MEDION Konformitätserklärungen

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