HUANUO Gas Spring Dual and Single Monitor Mount User Manual
- June 7, 2024
- HUANUO
Table of Contents
HUANUO Gas Spring Dual and Single Monitor Mount
Gas Spring Dual and Single Monitor Mount
Case
Monitor/Arm falls down or drops or facing down
Solution
Step 1
Check and make sure your monitor is 13”-32”(for Model HNSSK2 / HNDSK3 /
HNTSK1), monitor is 13”-27”(for Model HNDSK4 / HNSSK4),weighing up to 19.8 lbs
(for Model HNSSK2/ HNDSK3),weighing up to 14.3 lbs (for Model HNTSK1/ HNDSK4 /
HNSSK4), with VESA Mounting pattern of 75×75 or 100×100
Step 2
Adjust the gas spring tension. Use the Allen Key to Adjust the screw on the
arm. Turn counter-clockwise(+) to increase gas spring tension till it can hold
the weight of your monitor.
This solution can be applied ALL HUANUO gas spring dual and single monitor
mounts like HNSSK2 / HNDSK3 / HNTSK1/ HNDSK4 / HNSSK4.
You may need to turn the screw by many circles to tighten the arm (1 circles 1
lbs).
Case
Monitor/Arm pops up
Use the Allen Key to Adjust the screw on the arm. Turn clockwise(-) to reduce
gas spring tension till the monitor can stay at the position needed.
This solution can be applied ALL HUANUO gas spring dual and single monitor
mounts like HNSSK2 / HNDSK3 / HNTSK1/ HNDSK4 / HNSSK4.
You may need to turn the screw by many circles to loosen the arm (1 cirlcles 1
lbs).
Case
The cover will be damaged after installation (for model HNSSK2 / HNDSK3 /
HNTSK1).
If the wire cover is damaged, please contact us
Solution
Type1
(for model HNSSK2 / HNDSK3 / HNTSK1).
Step 1: The first step is to gently open the four sides of the wire
cover.
Step 2: Use a wire cover to hold the clip under the arm.
Type2
Use the wire cover to fasten the clip under the arm and gently push it
forward.
Case
Stand is not high enough
Solution
The maximum height from the VESA center to the desktop is 19.6″, and the
lowest height from the VESA center to the desktop is 6.8″. (for model HNSSK2 /
HNDSK3 / HNDSK4).
Case
For HNTSK1: The product is tilted.
Solution
- Please make sure your desk is not a Particleboard;
- Remove the monitor;
- screw the desk clamp to the tightest position, and hang the monitor.
Case
VESA plates are not compatible
Case A: Your monitor VESA holes are over 100100mm
Case B: Your monitor VESA holes are over 100100mm or has no VESA holes
at all
Solution
Solution A: If your monitor VESA holes are no larger than 200*200, you
can use a HUANUO VESA Adapter Extension Plate to solve this problem. Please
search “HNMUA2” on Amazon and get this extension plate for installation.
Solution B: If your monitor size is between 13”and 32”, you can use a
HUANUO Adapter Kit to solve this problem. Please search “HNMUA1” on Amazon and
get the adapter kit for your monitor.
Case
Bolt/screw stripped
Cable clip cracks
Other accessories damaged or missing
Solution
Please don’t hesitate to CONTACT us at support@huanuoav.com or 800-556-0533 Mon-Fri 10am – 6pm (PST) (USA) with your order id and shipping information and we will soon send you the replacement of the parts needed. This solution can be applied to ALL HUANUO products.