Roborock E5 Vacuum Cleaner User Manual

Roborock E5 Vacuum Cleaner User Manual

Read this user manual carefully before using this product and store it properly for future reference

Safety Information

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/ or serious injury.

WARNING

To reduce the risk of fire, electric shock, or injury: .

• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
• Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle charger, including charger plug, and charger terminals with wet hands.
• Do not put any object into openings.
• Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust bag.
• Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
• For use only with roborock CDZ14RR or CDZ15RR charger. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
• Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
• Turn off the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury. .
• Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C (266°F) may cause explosion.
• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions.
• Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Do not use the vacuum cleaner on a wet surface.
• Risk Of Injury. Brush May Start Unexpectedly.Disconnect the main Brush Before Cleaning or Servicing.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.

SAVE THESE INSTRUCTIONS

Household use only.

FCC IC Statement

Warning

Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

MPE Requirements

To satisfy FCC/IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.

CAN ICES-3 (B)/NMB-3(B)

Battery and Charging

• Keep the dock charger away from heat (such as heating plates).
• Do not wipe or clean the charging contacts with a piece of wet cloth or wet hands.
• Make sure the cleaner is powered off in shipment and original packaging is advised.
• If left unused for a long period, please store the cleaner in a cool and dry place after having it fully charged and switched

Holiday Energy Saving Function

When the robot is docked, press and hold “Dock” for 10 seconds or until you hear an alert sound. This will activate Holiday mode.

In this mode the robot will switch to Low Power mode to minimize power consumption. This includes a dimming of the LED indicator, and the stopping of all non-charging related functions including cleaning, remote control over WiFi, and more.

To deactivate Holiday mode, press and hold “Dock” for 10 seconds until the LED indicator brightens.

Product Overview

Robot

Parts List

Robot

Robot and Sensors

Charging Dock

Overview of Remote Controller

The remote controller allows you to remotely control the robot vacuum to move around in the room or change the cleaning mode within 4 meters.

Note:
Install two AAA/LR03 batteries before using the remote controller for the first time. If the distance of remote control gets shorter or the indicator light becomes dimmer, please replace the batteries for proper operation. When using the remote controller to remotely control the robot vacuum, please aim the remote controller at the robot and make sure there is no obstacle between them that blocks the infrared signal.

IMPORTANT:
Since the infrared beam of the remote controller signal is in a band similar to that of the charging dock signal, it is normal if there is any signal delay for the robot vacuum when it gets too close to the charging dock.

Installation

Important

1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous objects to prevent personal injury or property damage due to things becoming tangled in, struck by, or knocked over by the robot.

2. If using this robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note:

When using the robot for the first time, follow it throughout its whole cleaning route and watch for major obstacles. The robot will be able to clean by itself in future uses.

Using the Robot

1. Position the charging dock

Place the Charging Dock against the wall on a flat surface and  plug it into mains power.

Note:

• Ensure that a distance of at least 0.5m (1.6ft) on both sides and 1.5m (4.9ft) in front is retained around the Charging Dock.
• The Power Cable, when vertical to the floor, may get caught by the robot, disconnecting the Charging Dock.
• The Power Indicator is on when the Charging Dock is connected to mains power, and off when the robot is charging.
• For a better app user experience, place the Charging Dock in an area with a strong WiFi signal.
• To avoid problems returning to the dock, do not place the Charging Dock in direct sunlight or block the Dock Location Beacon.
• Do not place the Charging Dock in passageways or doorways. This may prevent access due to the safe zone around the dock.

2. Secure the moisture-proof mat

Secure the moisture-proof mat After securing the charging dock, wipe the area where the moisture-proof mat will be placed with a dry cloth as shown. Stick the double-sided tape first to the moisture-proof mat then in position on the floor.

Note:

Always use the moisture-proof mat when placing the charging dock on a wooden floor.

3. Power on and charge

Press and hold the button to power on. When the Power Indicator is on, place the robot on the Charging Dock to charge. This robot is equipped with a high- performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the battery charged.

Note: The robot cannot be powered on when the battery is low. Place the robot on the Charging Dock to recharge.

4. Connect to the mobile app (recommended)

This robot uses the Mi Home app.

Download app

Search for “Mi Home” in the App Store or Google Play or scan the QR code below, then download and install the app.

Reset WiFi

a. Open the top cover of the robot to reveal the WiFi indicator light.

b. Press and hold the and buttons until you hear the Resetting WiFi voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.

Note: If you cannot connect your phone to the robot, reset the WiFi, and add your robot
as a new device.

Add device

Open the Mi Home app and tap the “+” in the top right corner. Add the robot by following the in-app prompts. After adding, the robot can be found on the home page.

Note:

• Due to ongoing Mi Home development, the actual process may differ slightly from the above description. Always follow the instructions given in the app.
• Only 2.4GHz WiFi is supported.

5. Mopping

Note:

• It is recommended that all floors are vacuumed at least three times before the first mopping session to reduce excessive dirt buildup on the mop.

• Use barrier tape to prevent mopping carpeted areas, or remove carpets prior to mopping

• To prevent corrosion or damage, do not use cleaning fluid or disinfectant in the water tank.

• Cleaning the mop cloth every 60 minutes is recommended to ensure the water flow rate and cleaning effect.

• Adjust flow rate

Toggle the switch to adjust the flow rate according to your needs.

• Fill the water tank

Open the water tank, fill it with water, and close it tightly.

• Install the mop cloth

Dampen the mop cloth and squeeze it until it stops dripping. Insert it into the mounting slot in the water tank.

• Install the module

Slide the mop module in line with the alignment marks on the rear of the machine until you hear a “click”.

6. Start cleaning
When the battery is fully charged, the Power Indicator will remain lit. Press the button or use the app to start a cleanup.

7. Remove the mopping module
After the machine completes cleaning and returns to the charging dock, press the two side latches inwards and pull to remove the mopping module.

Note:

• When the charging dock is placed on a wooden floor, always use it with the moisture proof mat to prevent moisture damage.
• Remove the mopping module after mopping, empty residual water and clean the mop cloth to prevent mildew or unpleasant odors.
• Remove the mopping module if not mopping.

Instructions for Use

On/Off

Press and hold the button to power on the robot. The Power Indicator will turn on, and the robot will enter standby mode. If the robot is idle, press and hold the button to power it off and end the current cleaning cycle.

Note: The robot cannot be turned off when it is charging.

Clean

Press the button to start cleaning. Press any button to pause the current cleaning cycle.

Note:

• Cleaning cannot start if the battery level is too low. Allow the robot to charge before restarting cleanup.
• Tidy away any cables on the ground (including the Charging Dock Power Cable) before cleaning to avoid losing power or damaging either the robot or the cables.
• If a cleanup finishes within 10 minutes, cleaning repeats by default.
• If the battery runs low before cleanup is complete, the robot will return to the dock for a top-up charge before resuming cleanup from where it left off.

Charging

• Auto mode: After cleaning, the robot will automatically return to the Charging Dock.
• Manual: If Paused, press the button to send the robot back to the Charging Dock.
• The Power Indicator of the robot breathes when the robot is charging.

Note: If the robot cannot find the Charging Dock, it will return to the most recent starting location. Place the robot on the Charging Dock manually to recharge.

Pause

When the robot is cleaning, press any button to pause it. Press the button to continue cleaning or the button to stop cleaning and send it back to the Charging Dock.

Note:

• Manually docking the robot in Pause mode will stop the current cleaning cycle.
• If continuing to clean after moving the robot, place it close to its original position before starting.

Refilling the water tank or cleaning the mop cloth

To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the mop cloth, reinstall the mopping module and press the button to continue.

Cleaning method

Once started, the robot will clean in a Z pattern. Once all areas have been covered, it will clean along the wall to effectively cover the entire floor. It will then automatically return to the Charging Dock.

Spot Cleaning
In Standby or Pause mode, press and hold the button to start Spot Cleaning. The robot will clean a 1.2m (3.9ft) in diameter circle spiraling out from its starting point. After cleaning, the robot will return to the start point.

Note: Starting Spot Cleaning in Pause mode will stop the current cleaning cycle.

Errors

If a runtime error occurs, the Power Indicator will flash red quickly, and a voice prompt will sound. Refer to “Troubleshooting” for details.

Note:

• The robot will automatically enter Sleep mode after 10 minutes of inactivity in an Error state.
• Docking the robot in an Error state will stop the current cleaning cycle.

Sleep

If inactive for more than 10 minutes, the robot will automatically enter Sleep mode. The Power Indicator will flash every few seconds. Press any button to wake the robot.

Scheduled Cleaning

Use the mobile app to set scheduled cleanups. The robot will automatically clean at the specified times and return to the Charging Dock after each clean.

Reset WiFi

If a mobile phone cannot connect to the robot due to router configuration changes, forgotten password, or any other reason, reset the WiFi. Open the top cover to reveal the WiFi Indicator, then press and hold the and buttons until the “Resetting WiFi” voice alert sounds. When the WiFi Indicator Light flashes slowly, the robot has entered network configuration mode.

Note: WiFi will be automatically disabled if the time taken to connect exceeds one hour. If you need to reconnect, reset the WiFi, and try again.

Suction Power

Use the Mi Home app to choose from Quiet, Balanced, Strong, or MAX modes. The Balanced mode is the default.

Do Not Disturb (DND) Mode

When DND mode is activated, an active cleaning cycle will finish, no voice alerts will sound, and the Power Indicator Light will dim. DND mode is enabled by default from 22:00 to 08:00. You can use the mobile app to disable Do Not Disturb mode or change its effective time.

System Reset

If the robot does not respond when you press a button or the robot cannot be shut down, reset the system by pressing and holding the button. The robot will restart automatically after resetting.

Firmware Update

Update the robot using the Mi Home app. Place the robot on the Charging Dock and ensure that the battery level is higher than 20% before updating. The Power Indicator will flash white quickly during a firmware update.

Restore Factory Settings

If the robot is not functioning after a system reset, press and hold the button and the button together until the “Restoring factory settings” voice alert sounds. The robot will then be restored to factory settings. Ignore the “Resetting WiFi” voice alert.

Routine Maintenance

Dustbin and Filter

• Clean weekly

1. Open the top cover of the robot, press the Dustbin Latch, then lift and remove the Dustbin.

2. Remove the Filter and empty the Dustbin

Main Brush

• Clean weekly

  1. Flip the robot over and press the Main Brush Cover Latch to remove the Main Brush Cover.
  2. Remove the Main Brush and clean its bearings.
  3. Remove any entangled hair.
  4. Reinstall the Main Brush and replace the Main Brush Cover.

Note:

Replacing the Main Brush every 6-12 months is recommended for proper cleaning.

Clean the Washable Filter

• Clean every two weeks

  1. Fill the Dustbin with clean water. Gently shake it, then pour out the dirty water.           Note: To prevent Filter blockages, only use fresh water. Do not use cleaning liquids.
  2. Remove the Filter and rinse it with water. Note: To avoid damage, do not touch the surface of the Filter with hands, brushes, or sharp objects.

Note: To avoid damage, do not touch the surface of the Filter with hands, brushes, or sharp objects.

3. If necessary, rinse the Filter and tap the Filter frame repeatedly to remove as much dirt as possible.

4. Leave the Filter to dry before reinstalling it.

Note: Dry the Filter thoroughly before use. (At least 24 hours)

Battery

The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

Note: If the robot is to be left unused for an extended period, turn it off before storage and charge it at least once every three months to avoid battery damage resulting from over discharging.

Charging Dock

• Clean monthly

Use a soft dry cloth to clean the charging contacts.

Main Wheels
Use a soft dry cloth to wipe and clean the main wheels.

Side Brush

• Clean monthly

  1. Turn the robot over and remove the screw holding the Side Brush.
  2. Remove and clean the Side Brush.
  3. Reinstall the side brush and tighten the screw.

Note:

It is recommended to replace the side brush every 3-6 months to maintain the cleaning quality.

Mop Cloth

• Clean after use

  1. Remove the mop cloth from the mopping module.
  2. Clean and dry the mop cloth.

Note:

• Always remove the mop cloth after cleaning to avoid filter blockage.
• If the mop cloth gets excessively dirty, the cleaning quality will be affected. Always use a clean cloth.
• Replacing the mop cloth every 3-6 months is recommended to maintain cleaning quality.

Filter Assembly

• Replacement every 1-3months is recommended

  1. Move your finger along the notch to remove both filters.
  2. Install the new filters.

Note: Changing filters every 1-3 months is recommended, depending on the quality of water and frequency of use, to ensure cleaning quality

Omni-Directional Wheel

• Clean as required

  1. Turn the robot over.
  2. Use a small screwdriver to pry out the axle and remove the wheel.
  3. Rinse the axle and the wheel with water to remove hair and dirt.
  4. Dry and press the wheel back in place.

Note:

The Omni-Directional Wheel bracket cannot be removed.

Robot Sensors

• Clean as required

Use a soft dry cloth to wipe and clean all sensors, including:

1. Four Cliff Sensors on the bottom of the robot.
2. Obstacle Sensor at the front of the robot.
3. Motion Tracking Sensor on the bottom of the robot.

Charging Contact Areas
Use a soft dry cloth to wipe the charging contacts on the charging dock and the robot.

Basic Parameters

Robot

Charging Dock

Troubleshooting

If an error occurs during the cleanup, the Power Indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options.

Note: A system reset may resolve some problems.
If the problem persists after using the recommendations in the table above, please email our after-sales service team:

US/Non-Europe Support: [email protected]

Europe Support: [email protected]

FAQs

Robotic Vacuum Cleaner

Manufacturer: Beijing Roborock Technology Co., Ltd.
Product Model: roborock E5
Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA

For more product information, visit our website: www.roborock.com
For after-sales support, email our after-sales service team:
US/Non-Europe Support: [email protected]
Europe Support: [email protected]

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